Lanforda Rise, Oswestry SY11 1SY
Owner: Miss Y Wakefield
Person in charge: Y Wakefield (Owner/Manager)
Local Authority / Social Services: Shropshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Dementia • Old Age • Sensory Impairment
Admission Information: Ages 65+.
Single Rooms: 23
Shared Rooms: 3
Rooms with ensuite WC: 26
Weekly Charges Guide: Personal Care Single £430 – £460 (These prices are only a guideline, please contact High Lea House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on High Lea House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
High Lea House has a Review Score of 8.2 (8.172)
The Review Score of 8.2 (maximum of 10) for High Lea House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for High Lea House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for High Lea House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.172 Points relating to the number of positive Reviews for High Lea House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Michael A (Son of Resident) on Sunday 10 December 2017. Relates to December 2017.
My mother spent a few happy weeks in High Lea before having to move to a care home specialising in the care of Dementia. During her time she received fantastic treatment from the staff who went that one extra yard to ensure she was happy and safe. I know at times this was difficult but their patience and sense of humour were admirable. At the end, Mum was sorry to go and I shall miss visiting her there and meeting the other residents.
Management and nursing staff I would find difficulty in giving a mark high enough to reflect their professionalism.
How likely would you be to recommend High Lea House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at High Lea House