Roden Hall Care Home

Roden, Telford TF6 6BH
Review Us
9.9 81 Reviews
  • Roden Hall Care Home, Telford
Roden Hall Residential Nursing Home in the hamlet of Roden provides high levels of care at a time when it matters most.

With residential places available at the home, it is able to provide tailored and specialist care which enables residents to achieve their potential and enjoy a more fulfilling lifestyle.

The home offers support to individuals with a physical disability or sensory impairment. Those needing companionship or end-of-life care are also supported.

The staff offer individually tailored care for all residents and believe that every resident has the right to voice their opinions and make personal decisions at all times. That’s why the home works hard to ensure that independence is promoted, dignity is upheld and that privacy is respected.

Creating a sense of community is a key part of the focus at Roden Hall. Activities are focused on arts and crafts, music and movement, social, and physical.

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 68 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1373
  • Self-Funded Nursing Care: from £1373

These prices are only a guideline, please contact Roden Hall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Rebecca Jones (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65 yrs
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits.


    However, if interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show you around and discuss how best meet your specific needs. We're here to provide you with the information and support you require, and look forward to assisting you in any way.

Parking

  • There is plenty of on-site parking.

9.9

Roden Hall Care Home has a Review Score of 9.9 (9.882) out of 10, based on 22 reviews in the last 2 years.
Over all time Roden Hall Care Home has 81 reviews.

Overall Experience
  • 70
  • 8
  • 0
  • 2
  • 1
Date Published
  • 81
  • 5
  • 15
  • 22
  • 59
Reviewer Connection to Roden Hall Care Home
  • 30
  • 14
  • 12
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 1-20
Review from Kathlenne B (Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made very welcome, enjoyed the activities which was varied and enjoyable, something for everyone, a good choice of food, staff very helpful, and a good choice of care.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you for your lovely review. We're so pleased to hear you felt welcome and enjoyed the variety of activities and food on offer. It's wonderful to know that our team's efforts to provide thoughtful care and support made a positive impression.

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Review from C M (Friend of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to visit a friend and were very impressed with the care and facility that he has. He is very happy here and is receiving excellent care. Thank you.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your friend is happy and receiving the level of care we strive to provide every day. Your feedback means a great deal to our team, and we'll be sure to pass on your appreciation. It was a pleasure to have you visit, and we hope to welcome you again soon.

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Review from S B (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful staff.
Lovely atmosphere.
Very clean and comfortable.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your lovely review. We're so pleased to hear that you found the atmosphere warm and welcoming, and that our staff made a positive impression. Providing a clean, comfortable, and caring environment is at the heart of what we do. Your kind words mean a great deal to the whole team.

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Review from Gemma H (Relative of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan was treated with care, kindness and respect. She thoroughly relaxed as she settled into a more comfortable time, enjoying home cooked food, scenery and comfortable surroundings. It was thanks to the manager and teams hard work and effort that nan and her sister were reunited in her final weeks which
meant the world to them both.
Management, staff and care teams are all excellent. The event girls who took nan into the fresh air and gardens made her very happy. Thank you everyone!
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your touching words. It means the world to us to know that your Nan felt relaxed, cared for, and respected during her time with us. We're so glad she was able to enjoy the home-cooked meals, peaceful surroundings, and time in the gardens-it's moments like these that we cherish too.Reuniting her with her sister was truly special for us as well, and we're grateful we could play a part in making that happen. Your kind words are a wonderful recognition of the dedication and compassion our entire team strives to bring every day.

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Review from Jayne G (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
"5 star care home" My dad has recently been in Roden Hall for respite and I can't praise them enough, the manager was amazing and completely there for us as a difficult time. She understood our needs, showed us around and answered our questions putting us at ease. All staff are wonderful and treated
my dad with care and dignity. Beautiful modern home - thank you!
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your wonderful review and for sharing your experience at Roden Hall. It was our privilege to support you and your dad during his respite stay, and I'm so pleased to hear that you felt reassured and well cared for.

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Review from A R (Wife of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would highly recommend Roden Hall to anyone. The staff are professional, caring and always very friendly. The rooms are clean and comfortable. The care my husband had was brilliant, the whole experience of Roden Hall was an excellent one and one I would recommend highly.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your kind words and for taking the time to share your experience at Roden Hall. It means a great deal to us to know that you and your husband felt well cared for and comfortable during his time with us.

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Review from B B (Daughter-in-law of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and care for my Mother-in-law, was brilliant.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to leave Roden Hall a review. I am so happy that you have got to experience the love, care and support all our staff provides at Roden!

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Review from J F (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care they showed my late Mum was amazing, also the support they've shown all the family has been really appreciated.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to review Roden Hall. We will continue to be here to support you however you need us!

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Review from Caroline G (Daughter of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff have been wonderful to my mum and me. I could not have wished for a better place for Mum during her recovery. I would highly recommend Roden Hall 100%.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to leave Roden Hall a 5-star review. I am delighted to hear that you and your mum have felt first-hand, the love and support of all our team. Thank you again for choosing Roden Hall.

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Review from R B (Niece of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my uncle's home is always clean, the staff pleasant, the room good and well cared for.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your excellent review! We are delighted that you always find Roden Hall Care Home clean, the staff pleasant, and your uncle's room well cared for. Our team is dedicated to providing the highest standard of care and creating a welcoming environment for all our residents and their families. Your kind words are a testament to their hard work and commitment. We truly appreciate your feedback and look forward to continuing to provide exceptional care for your uncle.

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Review from Carol W (Sister-in-law of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my sister-in-law for the second time today and am very impressed. The home is beautifully furnished throughout and her room is lovely. She has every convenience to hand. The staff are helpful, polite, and are at her call for whatever she wants. I am very impressed with every facility they have.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

We appreciate you taking the time to leave such a glowing review. Your kind words genuinely mean a lot to our staff. We're delighted you are impressed with Roden Hall and that your sister-in-law is comfortable and well-cared for here. Our team works hard to provide a beautifully furnished, convenient, and welcoming environment for all residents, so it's lovely to know this has stood out to you.

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Review from A R (Friend of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and friendly. The residents appear happy. The food looks superb and the facilities are excellent.
The staff are always courteous and polite to residents and visitors alike.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you very much for your lovely review! We're so pleased you've found Roden Hall clean, welcoming, and friendly. Our team takes great pride in creating a happy and comfortable environment for our residents, with excellent food and facilities. It's wonderful to hear that the staff's warmth and professionalism have stood out to you. Thank you again for sharing your experience!

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Review from Dawn G (Friend of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend at Roden Hall for the last 3 years. The staff are always professional and very helpful, and the rooms and facilities are first class.
The activities provided are excellent and keep the residents thoroughly entertained. The home is more like a luxury hotel and I would
definitely recommend it.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your kind words and for being such a supportive visitor over the years! We're delighted to hear that you've noticed the dedication of our staff and enjoyed the warm, welcoming environment we strive to provide. Our team works hard to keep the activities engaging and the facilities comfortable for all our residents, so it's wonderful to know it feels like a luxury hotel. Thank you for your recommendation; it truly means a lot to us!

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Review from C R (Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well looked after at Roden Hall and am very happy. My room is lovely.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy at Roden Hall and enjoying your room. Our team takes great pride in ensuring everyone feels well cared for in a comfortable environment. Your happiness means everything to us!

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Review from M R (Respite Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
I recently stayed at Roden Hall on respite having had a fall and spent four weeks in hospital. I discovered Roden Hall online and from the promotional video seemed just what I was looking for. I booked in for two weeks. After only two nights I realised it bore no resemblance to what I had seen on the
video, the food I was served was inedible. I complained, there was no apology and, it was to be the first of many complaints regarding the food. I suggest you remove the promotional video. Outside agencies are, I was informed, responsible for the poor food. There is a Chef/Cook on site. When she was in charge of the kitchen the meals were good. I found nothing that could describe Roden Hall as Luxurious and was in fact very disappointed. It was expensive because of the poor standard and payment had to be upfront. So on arriving home, I was surprised to receive an unpaid account for six thousand pounds.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

We are disappointed to receive your review. We take pride in providing the best care home experience possible and regret any shortcomings, regarding the food. To clarify, our meals are prepared fresh onsite by our Chef and kitchen team, not by outside agencies. In fact, we are very proud that our Chef is a finalist at the National Care Awards 2024. We did address your concerns by preparing special meals to suit your preferences. We apologise that these efforts did not meet your expectations. The invoice was automatically issued because your departure fell on the 1st of the month. We apologise for any inconvenience. We were unaware of any other concerns and are therefore puzzled to see a low rating in areas beyond the food. We believe our services represent good value for money, our fees are benchmarked and are excellent value for our offering. Our team went above and beyond to assist with your move and settling in, and we are saddened to learn that you left feeling dissatisfied.

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Review from P B (Son of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've found the care home to be well run with excellent staff in all areas. My mother received very good care from the staff, who themselves actually care.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you for your kind words and for taking the time to share your experience of Roden Hall Care Home. We are delighted to hear that you found our home to be well-run and that your mother received excellent care from our dedicated staff. At Roden Hall, we are committed to providing compassionate and high-quality care to all of our residents. Our team takes great pride in their work, and your feedback is truly appreciated as it reaffirms the dedication and genuine care they demonstrate each day. Thank you again for choosing Roden Hall Care Home.

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Review from Lynne W (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Roden Hall for 5 years and was very happy she was very well cared for and couldn't ask for anymore.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

We're delighted to hear that your mum has been happy at Roden Hall for the past 5 years and that she received excellent care. Thank you for entrusting us with her wellbeing.

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Review from Keith B (Son of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was here less than 24 hours.
She was treated with dignity and care.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to leave us this wonderful 5-star review! We're delighted to hear that your mum received dignified and caring treatment during her brief stay with us. Providing exceptional care and ensuring the comfort and well-being of our residents, no matter the duration of their stay is always our top priority. We appreciate your kind words and hope to welcome your mum back should the need arise in the future. Thank you again for trusting us with her care!

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Review from L M (Relative of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely pleased and happy with everything that Roden Hall offers and gives to the residents. And the support we have been given as a family is second to none. For all the time Mother has been a resident, they have made life better for her and all of us, while she has been at Roden.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you for your kind words and glowing review of Roden Hall. We're thrilled to hear that you're extremely pleased with everything our home offers and the support provided to your family. Ensuring the happiness and well-being of our residents is our utmost priority, and we're delighted to have made life better for your mother and your family during her time with us. Your feedback means the world to us, and we're grateful for the opportunity to care for your loved one.

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Review from M G (Daughter of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Roden Hall Care Home, we cannot fault the care and respect given by the staff. Dad's room was immaculate and the gardens were lovely. Dad enjoyed his walks and sitting in the gardens. The food was excellent and the choice was first-class. The staff are amazing, excellent
level of care. Cannot thank the manager and her staff enough for being there when we needed them. This is a five star care home.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to share your heartfelt review of Roden Hall Care Home. We are genuinely touched by your kind words and are delighted to hear about your positive experience with us.


It warms our hearts to know that your father received exceptional care and respect from our dedicated staff. Maintaining a clean and comfortable environment is a top priority for us, and we are thrilled to hear that Dad's room was to his satisfaction and that he enjoyed our gardens.


Our chefs take great pride in preparing delicious and diverse meals, and we're delighted that you found the food excellent with a first-class choice. We believe that good nutrition is essential for overall well-being, and we're pleased your father enjoyed the meals.


Most importantly, we deeply appreciate your kind words about our staff. We have a team of passionate and dedicated individuals who are committed to providing the highest level of care and support. Your gratitude means the world to us.

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Roden Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for Roden Hall Care Home is calculated as follows: ( (251 Excellents x 5) + (5 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 262 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Roden Hall Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (27)

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Meet the Team (7)

Rebecca

Rebecca Jones

Job Title: Home Manager

Rebecca joins Roden Hall as the newly promoted Home Manager having held the position as Quality Assurance Officer at sister-home, St George’s Park. Since joining Rotherwood in 2021, Rebecca has played an instrumental role in auditing and compliance, contributing to the most recent CQC inspection in which St George’s Park maintained its overall rating of ‘Good’. For 23 years’ prior, she worked as a Paramedic in the British Army.

Lois

Lois Hodson

Job Title: Quality Assurance Officer Joined: 2023

As QA, I ensure exceptional care is delivered to the residents at Roden Hall. Supporting the Home Manager, I promote person-centred care and maintain audits and care plans.

Gill

Gill Davies

Job Title: Staff Administrator Joined: 2023

Gillian possess 15 years’ experience as an Administrator at Mount House Care Home in Shrewsbury. More recently, Gillian worked within mental health services as a Finance Assistant before being promoted to Regional Recruitment Administrator at Elysium Healthcare.


With a passion for elderly people, Gillian is delighted to return to a care home setting.

Kelsey

Kelsey Hale

Job Title: Customer Administrator Joined: 2023

Kelsey joins the team at Roden Hall as Customer Administrator

Mia

Mia Telfer

Job Title: Lifestyle Coordinator

Mia is responsible for the Inspiring Activities at Roden Hall.

Justyna

Justyna Flisnik

Job Title: Head Houskeeper Joined: 2024

As Head Housekeeper, Justyna plays a pivotal role in maintaining a clean, safe, and comfortable environment for our residents.

Chris

Chris Seddon

Job Title: Maintenance Joined: 2024

Chris plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure. Chris handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Roden Hall.

Frequently Asked Questions about Roden Hall Care Home

What types of Care is Roden Hall Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roden Hall Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Roden Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roden Hall Care Home to the centre of Telford?

9.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roden Hall Care Home to verify any information. View our terms and conditions. Roden Hall Care Home has an Enhanced Service - more info.