Roden Hall Care Home

Roden, Telford TF6 6BH
Review Us
9.9 84 Reviews
  • Roden Hall Care Home, Telford
Roden Hall Residential Nursing Home in the hamlet of Roden provides high levels of care at a time when it matters most.

With residential places available at the home, it is able to provide tailored and specialist care which enables residents to achieve their potential and enjoy a more fulfilling lifestyle.

The home offers support to individuals with a physical disability or sensory impairment. Those needing companionship or end-of-life care are also supported.

The staff offer individually tailored care for all residents and believe that every resident has the right to voice their opinions and make personal decisions at all times. That’s why the home works hard to ensure that independence is promoted, dignity is upheld and that privacy is respected.

Creating a sense of community is a key part of the focus at Roden Hall. Activities are focused on arts and crafts, music and movement, social, and physical.

Care Provided by Roden Hall Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 68 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1373
  • Self-Funded Nursing Care: from £1373

These prices are only a guideline, please contact Roden Hall Care Home to find out the exact price for your requirements.

Contact Roden Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Roden Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rebecca Jones (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits.


    However, if interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show you around and discuss how best meet your specific needs. We're here to provide you with the information and support you require, and look forward to assisting you in any way.

Parking

  • There is plenty of on-site parking.

9.9

Roden Hall Care Home has a Review Score of 9.9 (9.882) out of 10, based on 22 reviews in the last 2 years.
Over all time Roden Hall Care Home has 84 reviews.

Overall Experience
  • 73
  • 8
  • 0
  • 2
  • 1
Date Published
  • 84
  • 5
  • 11
  • 22
  • 62
Reviewer Connection to Roden Hall Care Home
  • 31
  • 14
  • 12
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 84, showing 1-20
Review from D S (Respite Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak more highly than to say what a wonderful happy place Roden Hall is and I have enjoyed my stay here it is such a happy place to be.
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Review from P M (Partner of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with everything. Staff are very good and helpful.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you for your kind feedback. We're delighted to hear that you're pleased with everything and appreciate your kind words about our team.
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Review from Gaynor M (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had both mum and dad in Roden Hall for 18 months, it was not an easy decision to put them into care. But from day 1, the staff have been exceptional. They are kind and care genuinely for the residents. I always feel that they are safe when I can't see them. During the most difficult times the
management have been visible, available and supportive.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for your heartfelt feedback. We're truly honoured to care for your mum and dad and delighted to hear that our team has made a positive difference. Knowing that you feel they are safe…read more
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Review from Kathlenne B (Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made very welcome, enjoyed the activities which was varied and enjoyable, something for everyone, a good choice of food, staff very helpful, and a good choice of care.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you for your lovely review. We're so pleased to hear you felt welcome and enjoyed the variety of activities and food on offer. It's wonderful to know that our team's efforts to provide…read more
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Review from C M (Friend of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to visit a friend and were very impressed with the care and facility that he has. He is very happy here and is receiving excellent care. Thank you.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your friend is happy and receiving the level of care we strive to provide every…read more
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Review from S B (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful staff.
Lovely atmosphere.
Very clean and comfortable.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for your lovely review. We're so pleased to hear that you found the atmosphere warm and welcoming, and that our staff made a positive impression. Providing a clean, comfortable, and…read more
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Review from Gemma H (Relative of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan was treated with care, kindness and respect. She thoroughly relaxed as she settled into a more comfortable time, enjoying home cooked food, scenery and comfortable surroundings. It was thanks to the manager and teams hard work and effort that nan and her sister were reunited in her final weeks which
meant the world to them both.
Management, staff and care teams are all excellent. The event girls who took nan into the fresh air and gardens made her very happy. Thank you everyone!
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for your touching words. It means the world to us to know that your Nan felt relaxed, cared for, and respected during her time with us. We're so glad she was able to enjoy the…read more
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Review from Jayne G (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
"5 star care home" My dad has recently been in Roden Hall for respite and I can't praise them enough, the manager was amazing and completely there for us as a difficult time. She understood our needs, showed us around and answered our questions putting us at ease. All staff are wonderful and treated
my dad with care and dignity. Beautiful modern home - thank you!
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for your wonderful review and for sharing your experience at Roden Hall. It was our privilege to support you and your dad during his respite stay, and I'm so pleased to hear that you…read more
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Review from A R (Wife of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would highly recommend Roden Hall to anyone. The staff are professional, caring and always very friendly. The rooms are clean and comfortable. The care my husband had was brilliant, the whole experience of Roden Hall was an excellent one and one I would recommend highly.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for your kind words and for taking the time to share your experience at Roden Hall. It means a great deal to us to know that you and your husband felt well cared for and comfortable…read more
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Review from B B (Daughter-in-law of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and care for my Mother-in-law, was brilliant.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for taking the time to leave Roden Hall a review. I am so happy that you have got to experience the love, care and support all our staff provides at Roden!
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Review from J F (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care they showed my late Mum was amazing, also the support they've shown all the family has been really appreciated.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for taking the time to review Roden Hall. We will continue to be here to support you however you need us!
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Review from Caroline G (Daughter of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff have been wonderful to my mum and me. I could not have wished for a better place for Mum during her recovery. I would highly recommend Roden Hall 100%.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for taking the time to leave Roden Hall a 5-star review. I am delighted to hear that you and your mum have felt first-hand, the love and support of all our team. Thank you again for…read more
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Review from R B (Niece of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my uncle's home is always clean, the staff pleasant, the room good and well cared for.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for your excellent review! We are delighted that you always find Roden Hall Care Home clean, the staff pleasant, and your uncle's room well cared for. Our team is dedicated to…read more
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Review from Carol W (Sister-in-law of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my sister-in-law for the second time today and am very impressed. The home is beautifully furnished throughout and her room is lovely. She has every convenience to hand. The staff are helpful, polite, and are at her call for whatever she wants. I am very impressed with every facility they have.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
We appreciate you taking the time to leave such a glowing review. Your kind words genuinely mean a lot to our staff. We're delighted you are impressed with Roden Hall and that your sister-in-law is…read more
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Review from A R (Friend of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and friendly. The residents appear happy. The food looks superb and the facilities are excellent.
The staff are always courteous and polite to residents and visitors alike.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you very much for your lovely review! We're so pleased you've found Roden Hall clean, welcoming, and friendly. Our team takes great pride in creating a happy and comfortable environment for our…read more
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Review from Dawn G (Friend of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend at Roden Hall for the last 3 years. The staff are always professional and very helpful, and the rooms and facilities are first class.
The activities provided are excellent and keep the residents thoroughly entertained. The home is more like a luxury hotel and I would
definitely recommend it.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for your kind words and for being such a supportive visitor over the years! We're delighted to hear that you've noticed the dedication of our staff and enjoyed the warm, welcoming…read more
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Review from C R (Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well looked after at Roden Hall and am very happy. My room is lovely.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy at Roden Hall and enjoying your room. Our team takes great pride in ensuring everyone feels well cared for in a…read more
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Review from M R (Respite Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
I recently stayed at Roden Hall on respite having had a fall and spent four weeks in hospital. I discovered Roden Hall online and from the promotional video seemed just what I was looking for. I booked in for two weeks. After only two nights I realised it bore no resemblance to what I had seen on the
video, the food I was served was inedible. I complained, there was no apology and, it was to be the first of many complaints regarding the food. I suggest you remove the promotional video. Outside agencies are, I was informed, responsible for the poor food. There is a Chef/Cook on site. When she was in charge of the kitchen the meals were good. I found nothing that could describe Roden Hall as Luxurious and was in fact very disappointed. It was expensive because of the poor standard and payment had to be upfront. So on arriving home, I was surprised to receive an unpaid account for six thousand pounds.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
We are disappointed to receive your review. We take pride in providing the best care home experience possible and regret any shortcomings, regarding the food. To clarify, our meals are prepared fresh…read more
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Review from P B (Son of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've found the care home to be well run with excellent staff in all areas. My mother received very good care from the staff, who themselves actually care.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
Thank you for your kind words and for taking the time to share your experience of Roden Hall Care Home. We are delighted to hear that you found our home to be well-run and that your mother received…read more
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Review from Lynne W (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Roden Hall for 5 years and was very happy she was very well cared for and couldn't ask for anymore.
Reply from Rebecca Jones, Home Manager at Roden Hall Care Home
We're delighted to hear that your mum has been happy at Roden Hall for the past 5 years and that she received excellent care. Thank you for entrusting us with her wellbeing.
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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Roden Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for Roden Hall Care Home is calculated as follows: ( (251 Excellents x 5) + (5 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 262 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Roden Hall Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (27)

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Meet the Team (6)

Rebecca

Rebecca Jones

Job Title: Home Manager

Rebecca joins Roden Hall as the newly promoted Home Manager having held the position as Quality Assurance Officer at sister-home, St George’s Park. Since joining Rotherwood in 2021, Rebecca has played an instrumental role in auditing and compliance, contributing to the most recent CQC inspection in which St George’s Park maintained its overall rating of ‘Good’. For 23 years’ prior, she worked as a Paramedic in the British Army.

Lois

Lois Hodson

Job Title: Customer Administrator Joined: 2023

As Customer Administrator at Roden Hall, I’m the first person you’ll meet when you visit. I’m here to welcome you, guide you through your journey into care, and provide advice on how we can best support you or your loved ones.

Gill

Gill Davies

Job Title: Staff Administrator Joined: 2023

Gillian possess 15 years’ experience as an Administrator at Mount House Care Home in Shrewsbury. More recently, Gillian worked within mental health services as a Finance Assistant before being promoted to Regional Recruitment Administrator at Elysium Healthcare.


With a passion for elderly people, Gillian is delighted to return to a care home setting.

Mia

Mia Telfer

Job Title: Lifestyle Coordinator

Mia is responsible for the Inspiring Activities at Roden Hall.

Justyna

Justyna Flisnik

Job Title: Head Houskeeper Joined: 2024

As Head Housekeeper, Justyna plays a pivotal role in maintaining a clean, safe, and comfortable environment for our residents.

Chris

Chris Seddon

Job Title: Maintenance Joined: 2024

Chris plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure. Chris handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Roden Hall.

Frequently Asked Questions about Roden Hall Care Home

What types of Care is Roden Hall Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roden Hall Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Roden Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roden Hall Care Home to the centre of Telford?

9.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roden Hall Care Home to verify any information. View our terms and conditions. Roden Hall Care Home has an Enhanced Service - more info.