Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Rubens

stars
stars 22 March 2022
My father-in-law was admitted to the Rubens in February 2019 with Vascular Dementia. During his care at the Rubens the manager and staff, including the lovely laundry gentleman and kitchen staff all made him welcome and as comfortable as possible. My father-in-law sadly lost his battle with the
disease in February 2022 and the staff at Rubens were absolutely amazing during his final days. We will always be truly grateful for the love and care you gave him. Our love and appreciation will always be with you.
Review from Rachel S (Daughter-in-law of Resident/Service User)