Submit a Review for Vitality Care Homes (Brookside) Ltd
159 Eccleshall Road, Stafford, ST16 1PD
View full details of Vitality Care Homes (Brookside) LtdLatest Reviews for Vitality Care Homes (Brookside) Ltd
26 January 2026
My mum moved to the Care Home on 9/12/25. She was a poorly lady and unable to do anything herself, also very depressed. I called the Manager, and was informed they have one room available. I went to view with two of my sisters and we were over the moon. Everything was explained to us and we were
shown round. The care staff were very friendly and this gave us immense confidence, that this would be most suitable to our mum. Since mum has been in the Care Home she has come on leaps and bounds and always says how happy she is, she says the staff are all very kind and polite to her, and always help her. This has given her tremendous confidence in herself and always have a smile on her face. She loves the activities and the shows which are put on. I am so happy for her, she now eats well, sleeps well. and cared for by the most wonderful staff. I would like to thank the owner and all staff. You are doing a fantastic job.
31 December 2025
My father was cared for in Brookside for the last 3 months of his life. From Manager, to carers, cleaners, maintenance staff, all were excellent. The size of the home gives a chance for more personal care, and this was delivered. Could not have been better.
24 December 2025
When looking for a home for Dad to move to someone recommended Brookside and I'm so glad they did. From the moment I spoke to Lydia and Mendip it felt like a well-run home with the emphasis on Dad and his care. Sadly he was only a resident for the last few months of his life but in that time
everyone at Brookside cared for him and looked after him fantastically well.
We chose Brookside because of the range of activities that were available and the interaction Dad would hopefully get. Unfortunately as he grew frailer he wouldn't leave his bed but that didn't mean he had any less contact and there were people in and out of the room constantly to see how he was, check on him and have a chat and a laugh with him.
Whenever I visited every week I was always warmly welcomed and in-between I was kept up to date with any concerns or problems. The quality of the care and the professionalism showed throughout Dad's stay was high and I always felt that Dad was in good hands.
24 October 2025
From the minute I walked into Brookside, when looking for somewhere for mum to live, I knew this was 'the care'. The manager was so welcoming and very knowledgeable re. mums condition and what she'd need. Mum arrived just over a year ago and her condition/ability has improved so much dur to kind,
caring nurturing and patience from all staff. I'm always made welcome, great communication too - excellent!
29 July 2025
My Mom has been a resident for almost 3 months, the quality and professionalism of her care provided for her has been second to none.
Her physical health, mental health, and with the loving care shown by all members of the staff her quality of life has greatly improved.
It's wonderful that the
family can rest assured in the knowledge of her having the best of care possible.
10 July 2025
I can only say that I was impressed by the love and support my wife received at Brookside. I felt that she received the best care and support and found the management and staff excellent in the provision of love for my wife. She passed Brookside management gave provide me with excellent support and
consideration. I thoroughly enjoyed my daily visits to the home.
15 May 2025
My Aunt has been in Brookside for a number of years and I can not praise them enough. They always kept me well informed and she was always happy, comfortable and well looked after. Sadly she passed away yesterday after a spell in hospital. The home still accepted her back even though she was on a
end of life pathway. They arranged for a district nurse to attend to give her the medication which comes with a pathway. I always had peace of mind as not living is Stafford I could not visit often but was completely happy and felt confident that she was being well looked after. When I phoned to ask after her it was never a problem they gave me all the time I needed to know my Aunt was in the best place. When she was in hospital the home were phoning me to see how she was. She loved the fact that some one came in to cut and blow dry her hair and do her nails. I feel very lucky to have found Brookside especially when hearing all the horror stories regarding other residential homes
06 March 2025
Mum has been at Brookside for almost two years. It's such a difficult decision to trust a care home to look after your loved one. But you will not regret choosing Brookside. The care staff are wonderful, looking after everyone in a person centred way according to their needs. There are so many daily
activities with lots of art and craft, a regular visiting fitness team and entertainers. The entertainment includes singers, an accordion player, Shetland ponies and last spring hatching chicks in the home!
You know your relative is safe, happy and that all their needs are met. The food is always good and varied. The management team run the home really well. The facilities are good and the home has wonderful views over Doxey marshes. There is outside space to sit in the summer with beautiful hanging baskets and raised beds for the residents to grow vegetables. It feels very much like a family home, so many relatives visit regularly and are made as welcome as the residents.
11 December 2024
After first setting foot through the front door at Brookside care home we knew this was the right place for my Uncle.He has been here since April 2024 and has fitted in very well.He has a lovely room with private bathroom and a great view.
He is always grateful for the care he receives 24/7 and it
puts our mind at rest to know that he is in a safe place.
The management and all the staff are very caring and nothing is too much trouble, they always make time for a chat when we visit and we are kept advised of his wellbeing either when visiting or by phone if it it is urgent.
There is always some kind of activity on in the lounges that the residents are free to attend and they celebrate all the main festivities during the year.
We would recommend Brookside in a heartbeat to anyone that are looking for a care home for there loved ones.
02 December 2024
We have had a fantastic experience in all of our dealings with Brookside over a number of months.
From the owner, manager and staff, all have gone out of their way to make our friend feel at home. The atmosphere and facilities are excellent. They treat all of the residents and visitors with respect
and nothing was ever too much trouble.
Cannot recommend highly enough.
02 October 2024
Following my mother's stay in Brookside for the last 18 months of her life my Wife and I decided to continue with the Christian witness that my late Mum brought to Brookside.
As a regular visitor to Brookside I always find the facilities and staff to be of the highest order, good food and both
physical and mental stimulation ensure that the residents are cared for very, very well.
11 June 2024
Having made what was a very difficult decision we were guided and supported as a whole family when Mum moved in. Sadly Mum only spent a few months at Brookside before her passing but she was very happy whilst in their care. She loved her bright and spacious room with her own modern bathroom, she
enjoyed the various activities that took place, and she kept her usual hairdresser who came into the home and used the salon at Brookside. She particularly liked the food and could choose to eat in her room if she wished or in the dining area. We cannot praise the staff and management highly enough, they definitely go the extra mile. Communication was exceptional, and we regularly received calls to see how we were all coping as a family with the transition. I feel that Brookside is a very welcoming and friendly home, we could call or visit whenever we wanted to. The staff are always approachable and extremely helpful and we are very grateful for the first-class care that they provided.
26 April 2024
Dad was a resident with complex care needs for three and a half years and throughout this time I always felt staff were very caring, looked after him with dignity and kept him safe. Dad always told me he was in a posh hotel which is a testament to how he felt about the care he received and how the
care home is managed. I extend my grateful thanks to all the Brookside staff for looking after Dad.
14 December 2023
My wife has been a resident of Brookside for approximately ten weeks. Overall she seems well cared for, happy and contented.
Thanks to the high level of support and dedication from the entire care team. I would highly recommend Brookside Care Home to anyone who is looking for a safe, clean and
comfortable environment for a loved one.
06 December 2023
The staff are very nice and friendly towards myself and my father. When my dad first moved in staff were extremely helpful with my father's settling-in process. Truly am happy with the hospitality given by the staff.
02 November 2023
Loving the new home extension, giving the residents a view over Doxey Marshes. The staff here have always been so friendly and my father-in-law has always felt right at home. The new rooms are so lovely, sending this care home into another category. I wouldn't want him to go anywhere else, first
class.
11 October 2023
Dad was admitted to the home in September 2022. This decision was very hard for both my brother and myself but the staff were amazing to help settle him. During Dad’s time at the home, he was loved and cared for by all the staff. He did engage whilst he could with the array of activities that were
organised for the patients with the staff going above and beyond to create memories and add these to their social media page. Dad’s condition deteriorated and he was fortunate to be able to spend his last weeks at the home with the love and care of the staff. The staff were amazing and clearly obvious that they thought a lot about Dad. We are so grateful for the love and support shown to us as a family on his passing and we certainly couldn’t have asked for better care. Many thanks to you all.
07 March 2023
My mother-in-law was in this home for just over twelve months. Myself and my husband were extremely satisfied with the care she was given during this time. The staff were caring, loving, attentive and very professional to Mother-in-law's needs during her time there. The treatment we received as a
family during her passing in January was just amazing. We are very grateful to all members of staff for the professional but sympathetic and caring way they also looked after all of us as well as my mother-in-law. Many thanks.
07 March 2023
Really cannot thank all the staff enough for taking care of my nan while she resided at Vitality Care Homes (Brookside) Care Home. Thank you so much.
06 March 2023
My nan was at Brookside for just over 12 months. Her time at the home was her last 12 months with us. Brookside cared for my nan to an extremely high standard. They were amazing carers and the activities that were put on in the lounge were brilliant and entertaining. Thank you so much for caring for
my nan.
Latest Reviews for Vitality Care Homes (Brookside) Ltd
26 January 2026
My mum moved to the Care Home on 9/12/25. She was a poorly lady and unable to do anything herself, also very depressed. I called the Manager, and was informed they have one room available. I went to view with two of my sisters and we were over the moon. Everything was explained to us and we were
shown round. The care staff were very friendly and this gave us immense confidence, that this would be most suitable to our mum. Since mum has been in the Care Home she has come on leaps and bounds and always says how happy she is, she says the staff are all very kind and polite to her, and always help her. This has given her tremendous confidence in herself and always have a smile on her face. She loves the activities and the shows which are put on. I am so happy for her, she now eats well, sleeps well. and cared for by the most wonderful staff. I would like to thank the owner and all staff. You are doing a fantastic job.
31 December 2025
My father was cared for in Brookside for the last 3 months of his life. From Manager, to carers, cleaners, maintenance staff, all were excellent. The size of the home gives a chance for more personal care, and this was delivered. Could not have been better.
24 December 2025
When looking for a home for Dad to move to someone recommended Brookside and I'm so glad they did. From the moment I spoke to Lydia and Mendip it felt like a well-run home with the emphasis on Dad and his care. Sadly he was only a resident for the last few months of his life but in that time
everyone at Brookside cared for him and looked after him fantastically well.
We chose Brookside because of the range of activities that were available and the interaction Dad would hopefully get. Unfortunately as he grew frailer he wouldn't leave his bed but that didn't mean he had any less contact and there were people in and out of the room constantly to see how he was, check on him and have a chat and a laugh with him.
Whenever I visited every week I was always warmly welcomed and in-between I was kept up to date with any concerns or problems. The quality of the care and the professionalism showed throughout Dad's stay was high and I always felt that Dad was in good hands.
24 October 2025
From the minute I walked into Brookside, when looking for somewhere for mum to live, I knew this was 'the care'. The manager was so welcoming and very knowledgeable re. mums condition and what she'd need. Mum arrived just over a year ago and her condition/ability has improved so much dur to kind,
caring nurturing and patience from all staff. I'm always made welcome, great communication too - excellent!
29 July 2025
My Mom has been a resident for almost 3 months, the quality and professionalism of her care provided for her has been second to none.
Her physical health, mental health, and with the loving care shown by all members of the staff her quality of life has greatly improved.
It's wonderful that the
family can rest assured in the knowledge of her having the best of care possible.
10 July 2025
I can only say that I was impressed by the love and support my wife received at Brookside. I felt that she received the best care and support and found the management and staff excellent in the provision of love for my wife. She passed Brookside management gave provide me with excellent support and
consideration. I thoroughly enjoyed my daily visits to the home.
15 May 2025
My Aunt has been in Brookside for a number of years and I can not praise them enough. They always kept me well informed and she was always happy, comfortable and well looked after. Sadly she passed away yesterday after a spell in hospital. The home still accepted her back even though she was on a
end of life pathway. They arranged for a district nurse to attend to give her the medication which comes with a pathway. I always had peace of mind as not living is Stafford I could not visit often but was completely happy and felt confident that she was being well looked after. When I phoned to ask after her it was never a problem they gave me all the time I needed to know my Aunt was in the best place. When she was in hospital the home were phoning me to see how she was. She loved the fact that some one came in to cut and blow dry her hair and do her nails. I feel very lucky to have found Brookside especially when hearing all the horror stories regarding other residential homes
06 March 2025
Mum has been at Brookside for almost two years. It's such a difficult decision to trust a care home to look after your loved one. But you will not regret choosing Brookside. The care staff are wonderful, looking after everyone in a person centred way according to their needs. There are so many daily
activities with lots of art and craft, a regular visiting fitness team and entertainers. The entertainment includes singers, an accordion player, Shetland ponies and last spring hatching chicks in the home!
You know your relative is safe, happy and that all their needs are met. The food is always good and varied. The management team run the home really well. The facilities are good and the home has wonderful views over Doxey marshes. There is outside space to sit in the summer with beautiful hanging baskets and raised beds for the residents to grow vegetables. It feels very much like a family home, so many relatives visit regularly and are made as welcome as the residents.
11 December 2024
After first setting foot through the front door at Brookside care home we knew this was the right place for my Uncle.He has been here since April 2024 and has fitted in very well.He has a lovely room with private bathroom and a great view.
He is always grateful for the care he receives 24/7 and it
puts our mind at rest to know that he is in a safe place.
The management and all the staff are very caring and nothing is too much trouble, they always make time for a chat when we visit and we are kept advised of his wellbeing either when visiting or by phone if it it is urgent.
There is always some kind of activity on in the lounges that the residents are free to attend and they celebrate all the main festivities during the year.
We would recommend Brookside in a heartbeat to anyone that are looking for a care home for there loved ones.
02 December 2024
We have had a fantastic experience in all of our dealings with Brookside over a number of months.
From the owner, manager and staff, all have gone out of their way to make our friend feel at home. The atmosphere and facilities are excellent. They treat all of the residents and visitors with respect
and nothing was ever too much trouble.
Cannot recommend highly enough.
02 October 2024
Following my mother's stay in Brookside for the last 18 months of her life my Wife and I decided to continue with the Christian witness that my late Mum brought to Brookside.
As a regular visitor to Brookside I always find the facilities and staff to be of the highest order, good food and both
physical and mental stimulation ensure that the residents are cared for very, very well.
11 June 2024
Having made what was a very difficult decision we were guided and supported as a whole family when Mum moved in. Sadly Mum only spent a few months at Brookside before her passing but she was very happy whilst in their care. She loved her bright and spacious room with her own modern bathroom, she
enjoyed the various activities that took place, and she kept her usual hairdresser who came into the home and used the salon at Brookside. She particularly liked the food and could choose to eat in her room if she wished or in the dining area. We cannot praise the staff and management highly enough, they definitely go the extra mile. Communication was exceptional, and we regularly received calls to see how we were all coping as a family with the transition. I feel that Brookside is a very welcoming and friendly home, we could call or visit whenever we wanted to. The staff are always approachable and extremely helpful and we are very grateful for the first-class care that they provided.
26 April 2024
Dad was a resident with complex care needs for three and a half years and throughout this time I always felt staff were very caring, looked after him with dignity and kept him safe. Dad always told me he was in a posh hotel which is a testament to how he felt about the care he received and how the
care home is managed. I extend my grateful thanks to all the Brookside staff for looking after Dad.
14 December 2023
My wife has been a resident of Brookside for approximately ten weeks. Overall she seems well cared for, happy and contented.
Thanks to the high level of support and dedication from the entire care team. I would highly recommend Brookside Care Home to anyone who is looking for a safe, clean and
comfortable environment for a loved one.
06 December 2023
The staff are very nice and friendly towards myself and my father. When my dad first moved in staff were extremely helpful with my father's settling-in process. Truly am happy with the hospitality given by the staff.
02 November 2023
Loving the new home extension, giving the residents a view over Doxey Marshes. The staff here have always been so friendly and my father-in-law has always felt right at home. The new rooms are so lovely, sending this care home into another category. I wouldn't want him to go anywhere else, first
class.
11 October 2023
Dad was admitted to the home in September 2022. This decision was very hard for both my brother and myself but the staff were amazing to help settle him. During Dad’s time at the home, he was loved and cared for by all the staff. He did engage whilst he could with the array of activities that were
organised for the patients with the staff going above and beyond to create memories and add these to their social media page. Dad’s condition deteriorated and he was fortunate to be able to spend his last weeks at the home with the love and care of the staff. The staff were amazing and clearly obvious that they thought a lot about Dad. We are so grateful for the love and support shown to us as a family on his passing and we certainly couldn’t have asked for better care. Many thanks to you all.
07 March 2023
My mother-in-law was in this home for just over twelve months. Myself and my husband were extremely satisfied with the care she was given during this time. The staff were caring, loving, attentive and very professional to Mother-in-law's needs during her time there. The treatment we received as a
family during her passing in January was just amazing. We are very grateful to all members of staff for the professional but sympathetic and caring way they also looked after all of us as well as my mother-in-law. Many thanks.
07 March 2023
Really cannot thank all the staff enough for taking care of my nan while she resided at Vitality Care Homes (Brookside) Care Home. Thank you so much.
06 March 2023
My nan was at Brookside for just over 12 months. Her time at the home was her last 12 months with us. Brookside cared for my nan to an extremely high standard. They were amazing carers and the activities that were put on in the lounge were brilliant and entertaining. Thank you so much for caring for
my nan.