Submit a Review for Goldendale House
45 Plex Street, Tunstall, Stoke-on-Trent, ST6 5JQ
View Full Details of Goldendale HouseLatest Reviews for Goldendale House
08 December 2025
My husband had resided in the Goldendale House Nursing Home for almost 6 years. His health was difficult and variable, requiring different and demanding levels of care. The attention and tenderness shown and given to my husband during this period, has been exceptional. It has been a very distressing period for us both, but knowing the extent of his support had given me some measure of peace of mind. During the final weeks of his life, his care I can only describe as devotion to his comfort. I wish to thank all of the staff at Goldendale House for their contribution in my husband's life.
01 November 2025
Goldendale care home is a warm and friendly place for loved one to go to be taken care of, Stafford are all very helpful and friendly. The rooms a very nicely decorated and they have plenty of equipment to help the residents. Our very dear friend Denis became a permanent resident here in November 2024 after discussing it with Denis we decided that Goldendale care home was going to be the best option, as he lived in Tunstall as do me and my partner which made it very easy for us to visit him several times a week. It's always clean and the Staff work extremely hard to maintain that standard. And the food that is served to the residents is cooked fresh every day and they will always do their best to accommodate residents need
12 June 2025
This care/nursing home was allocated via the NHS/CHC assessment process. So that cost was funded by the NHS. I found this home to be extremely adaquate and the staff were excellent in caring for my wife. Some of the ratings are not applicable due to my wife's condition, she was unable to participate.
11 June 2025
Thank you so much for the kindness and love you demonstrated to my mum and my dad, when mum was a resident in Goldendale. Staff in general were lovely and a couple of notable ones were absolutely wonderful. Mum had a peaceful, gentle end of life with the support of staff who she clearly thought so fondly of - her eyes lit up with joy when they came to attend to her. It was also evident that the feeling was mutual given how sad staff were when she passed away. We will never forget this as a family.
26 March 2025
My father-in-law recently came to Goldendale care home due to him being mistreated at his previous care home. Myself my partner and his wife come visit him near enough every day and we are extremely pleased with the care he receives and the whole appearance and quality of care he's been receiving. It was lovely to find out that the Registered nurse at Goldendale was now here looking after him as we had previously met her while he went into respite for the first time at another previous home. She is a lovely caring person who always goes the extra mile with residents and their families.
20 March 2025
We moved my late father into the home with terminal cancer. Right from the start the home were nothing short of fantastic. Whilst it took dad a while to settle in, the staff were more than accommodating and very quickly dad settled in for an all too brief spell. Although dad was only there for around 4 weeks the staff and management made his last four weeks as comfortable and as pain free as possible. They were amazing.
05 March 2025
My father was cared for in the nursing wing of the home during what turned out to be the last 4 weeks of his life. Throughout this time he received exemplary care. Every member of staff treated him with respect and dignity, listening to and seeking to meet his physical and often his emotional needs. His room was maintained to a good standard and the staff enabled him to incorporate personal items to make it feel more like home. I would wholly recommend Goldendale.
17 August 2024
Our lovely dad received the most excellent care whilst he resided in Goldendale Home for almost five years. Our mum had peace of mind knowing that Dad was safe and well cared for. I remember when a resident sadly passed away and one of the lovely care staff said, "they are like our family it's so sad when they pass away." What a lovely thing to say, for me it summed up Goldendale, friendly wonderful, caring staff who enjoyed what can be a challenging but rewarding job. They knew the family by name and always welcomed us into the home. Dad had Alzheimer's and we know he didn't always want to be washed or get dressed and might swing his arms around as if to say leave me alone. How brilliantly the staff managed this and provided exceptional care. As a family we would not hesitate to recommend this lovely home to someone for their loved one's care. Sadly our dad passed away recently but was surrounded by wonderful, caring people. Thank you to the Goldendale family.
06 June 2024
My mum is in this care home they are fantastic nothing is too much trouble for staff. The staff always make us welcome. My mum is always very clean, well fed and looked after to the highest standard her room is spotless too I cannot recommend Goldendale enough it's a pleasure to know everyone there the residents are amazing.
15 December 2023
My mum was a resident at Goldendale House for nearly two years. In that time she was looked after and respected by the staff. Any issues with Mum's health or care were reported to me immediately. The last few months of Mum's life became more demanding, but the staff were there for her. I had 100% trust in the staff and home manager.
21 June 2023
My uncle was made to feel welcome from the very first day. It is a bright and welcoming home where he feels safe and cared for. The staff are always cheerful and helpful and take time to get to know the residents. It has taken a weight off my mind knowing that he is well looked after.
13 June 2023
Goldendale House is a great care home for both Mum and Dad. They are caring and genuinely 'bothered' about the well-being of the people in their care. The medical care and food are very good and the communication is excellent. The staff are lovely and very compassionate. For the extra star, Goldendale need someone to fill the activities position and ensure the residents get fresh air when possible in the rear yard. Great care though!
01 June 2023
My father-in-law has resided at Goldendale House Care Home now since September 2021, I have nothing but high praise for the management team and all staff at the home. My father-in-law feels safe and is happy, we never say when we are visiting, staff are always polite and have time for family members, he always appears well groomed with clean clothes and comfortable. 100% happy with the service. Thank you Goldendale House.
01 June 2023
My mum has been here since August 2021. I cannot fault the care home or the staff. Nothing is too much trouble for them and the care that my mum gets is brilliant. I would recommend the care home to anyone
01 June 2023
Goldendale House is a wonderful care home. The staff are warm and friendly and go above and beyond to make sure my Dad is well cared for. I’m always kept well informed of his health and if Dad is ever unwell, the staff let me know immediately, which is very reassuring. They also let me know of activities and events he takes part in. Whenever I see Dad, he always has a smile on his face and he seems very happy. And that means the world to me. I couldn’t wish for Dad to be in a better place. Thank you to all the amazing team at Goldendale.
29 January 2021
My mother was transferred to Goldendale in January 2017 from hospital for a 6-week review and remained until she sadly passed away on 15.1.21 whilst in their care. My mother received excellent care, was treated with dignity and compassion by all the wonderful staff. Over the last few weeks the care my mother received from staff whilst sadly at end of life was above and beyond what was expected and as a family, we are eternally grateful for looking after our loved one so well.
10 December 2020
Goldendale House is a modern and well set out care home with plenty of light and space. It is kept spotlessly clean throughout, with new en-suite bedrooms. It has a family atmosphere with all the staff being very friendly, informative and caring. We are kept well informed of anything to do with my Mum and feel confident that she is being looked after properly.
09 November 2020
Goldendale is so caring with all the staff taking the time to get to know my Grandma in the short time she has been in there. Activities are regular and the photos on social media help us through this time where we can’t visit. They have even facilitated calls and are always willing to do this for us despite there being a lot of us calling! Thank you!
06 November 2020
All the staff looked after my mother with great care and affection. We have not seen my mother since Lockdown in March, we didn’t come when visiting was allowed because, with the restrictions as we thought it would be too traumatic both for my mother and for us. She has dementia and struggles to recognise us as her family. So we are very grateful for the staff and depend on them to keep her comfortable. We have regular updates and look forward to a better time when we can come to visit and just sit and hold her hand. Until then we put our trust in your dedicated staff.
03 November 2020
Goldendale care home is a lovely place the staff are really welcoming, we have had no worries about dad being in the home throughout this pandemic as we know he is looked after and cared for amazingly well, we can't thank the staff enough for helping us and dad through this terrible times. Thank you again.
Latest Reviews for Goldendale House
08 December 2025
My husband had resided in the Goldendale House Nursing Home for almost 6 years. His health was difficult and variable, requiring different and demanding levels of care. The attention and tenderness shown and given to my husband during this period, has been exceptional. It has been a very distressing period for us both, but knowing the extent of his support had given me some measure of peace of mind. During the final weeks of his life, his care I can only describe as devotion to his comfort. I wish to thank all of the staff at Goldendale House for their contribution in my husband's life.
01 November 2025
Goldendale care home is a warm and friendly place for loved one to go to be taken care of, Stafford are all very helpful and friendly. The rooms a very nicely decorated and they have plenty of equipment to help the residents. Our very dear friend Denis became a permanent resident here in November 2024 after discussing it with Denis we decided that Goldendale care home was going to be the best option, as he lived in Tunstall as do me and my partner which made it very easy for us to visit him several times a week. It's always clean and the Staff work extremely hard to maintain that standard. And the food that is served to the residents is cooked fresh every day and they will always do their best to accommodate residents need
12 June 2025
This care/nursing home was allocated via the NHS/CHC assessment process. So that cost was funded by the NHS. I found this home to be extremely adaquate and the staff were excellent in caring for my wife. Some of the ratings are not applicable due to my wife's condition, she was unable to participate.
11 June 2025
Thank you so much for the kindness and love you demonstrated to my mum and my dad, when mum was a resident in Goldendale. Staff in general were lovely and a couple of notable ones were absolutely wonderful. Mum had a peaceful, gentle end of life with the support of staff who she clearly thought so fondly of - her eyes lit up with joy when they came to attend to her. It was also evident that the feeling was mutual given how sad staff were when she passed away. We will never forget this as a family.
26 March 2025
My father-in-law recently came to Goldendale care home due to him being mistreated at his previous care home. Myself my partner and his wife come visit him near enough every day and we are extremely pleased with the care he receives and the whole appearance and quality of care he's been receiving. It was lovely to find out that the Registered nurse at Goldendale was now here looking after him as we had previously met her while he went into respite for the first time at another previous home. She is a lovely caring person who always goes the extra mile with residents and their families.
20 March 2025
We moved my late father into the home with terminal cancer. Right from the start the home were nothing short of fantastic. Whilst it took dad a while to settle in, the staff were more than accommodating and very quickly dad settled in for an all too brief spell. Although dad was only there for around 4 weeks the staff and management made his last four weeks as comfortable and as pain free as possible. They were amazing.
05 March 2025
My father was cared for in the nursing wing of the home during what turned out to be the last 4 weeks of his life. Throughout this time he received exemplary care. Every member of staff treated him with respect and dignity, listening to and seeking to meet his physical and often his emotional needs. His room was maintained to a good standard and the staff enabled him to incorporate personal items to make it feel more like home. I would wholly recommend Goldendale.
17 August 2024
Our lovely dad received the most excellent care whilst he resided in Goldendale Home for almost five years. Our mum had peace of mind knowing that Dad was safe and well cared for. I remember when a resident sadly passed away and one of the lovely care staff said, "they are like our family it's so sad when they pass away." What a lovely thing to say, for me it summed up Goldendale, friendly wonderful, caring staff who enjoyed what can be a challenging but rewarding job. They knew the family by name and always welcomed us into the home. Dad had Alzheimer's and we know he didn't always want to be washed or get dressed and might swing his arms around as if to say leave me alone. How brilliantly the staff managed this and provided exceptional care. As a family we would not hesitate to recommend this lovely home to someone for their loved one's care. Sadly our dad passed away recently but was surrounded by wonderful, caring people. Thank you to the Goldendale family.
06 June 2024
My mum is in this care home they are fantastic nothing is too much trouble for staff. The staff always make us welcome. My mum is always very clean, well fed and looked after to the highest standard her room is spotless too I cannot recommend Goldendale enough it's a pleasure to know everyone there the residents are amazing.
15 December 2023
My mum was a resident at Goldendale House for nearly two years. In that time she was looked after and respected by the staff. Any issues with Mum's health or care were reported to me immediately. The last few months of Mum's life became more demanding, but the staff were there for her. I had 100% trust in the staff and home manager.
21 June 2023
My uncle was made to feel welcome from the very first day. It is a bright and welcoming home where he feels safe and cared for. The staff are always cheerful and helpful and take time to get to know the residents. It has taken a weight off my mind knowing that he is well looked after.
13 June 2023
Goldendale House is a great care home for both Mum and Dad. They are caring and genuinely 'bothered' about the well-being of the people in their care. The medical care and food are very good and the communication is excellent. The staff are lovely and very compassionate. For the extra star, Goldendale need someone to fill the activities position and ensure the residents get fresh air when possible in the rear yard. Great care though!
01 June 2023
My father-in-law has resided at Goldendale House Care Home now since September 2021, I have nothing but high praise for the management team and all staff at the home. My father-in-law feels safe and is happy, we never say when we are visiting, staff are always polite and have time for family members, he always appears well groomed with clean clothes and comfortable. 100% happy with the service. Thank you Goldendale House.
01 June 2023
My mum has been here since August 2021. I cannot fault the care home or the staff. Nothing is too much trouble for them and the care that my mum gets is brilliant. I would recommend the care home to anyone
01 June 2023
Goldendale House is a wonderful care home. The staff are warm and friendly and go above and beyond to make sure my Dad is well cared for. I’m always kept well informed of his health and if Dad is ever unwell, the staff let me know immediately, which is very reassuring. They also let me know of activities and events he takes part in. Whenever I see Dad, he always has a smile on his face and he seems very happy. And that means the world to me. I couldn’t wish for Dad to be in a better place. Thank you to all the amazing team at Goldendale.
29 January 2021
My mother was transferred to Goldendale in January 2017 from hospital for a 6-week review and remained until she sadly passed away on 15.1.21 whilst in their care. My mother received excellent care, was treated with dignity and compassion by all the wonderful staff. Over the last few weeks the care my mother received from staff whilst sadly at end of life was above and beyond what was expected and as a family, we are eternally grateful for looking after our loved one so well.
10 December 2020
Goldendale House is a modern and well set out care home with plenty of light and space. It is kept spotlessly clean throughout, with new en-suite bedrooms. It has a family atmosphere with all the staff being very friendly, informative and caring. We are kept well informed of anything to do with my Mum and feel confident that she is being looked after properly.
09 November 2020
Goldendale is so caring with all the staff taking the time to get to know my Grandma in the short time she has been in there. Activities are regular and the photos on social media help us through this time where we can’t visit. They have even facilitated calls and are always willing to do this for us despite there being a lot of us calling! Thank you!
06 November 2020
All the staff looked after my mother with great care and affection. We have not seen my mother since Lockdown in March, we didn’t come when visiting was allowed because, with the restrictions as we thought it would be too traumatic both for my mother and for us. She has dementia and struggles to recognise us as her family. So we are very grateful for the staff and depend on them to keep her comfortable. We have regular updates and look forward to a better time when we can come to visit and just sit and hold her hand. Until then we put our trust in your dedicated staff.
03 November 2020
Goldendale care home is a lovely place the staff are really welcoming, we have had no worries about dad being in the home throughout this pandemic as we know he is looked after and cared for amazingly well, we can't thank the staff enough for helping us and dad through this terrible times. Thank you again.