Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Dresden House Ltd

stars
stars 13 June 2025
My Dad has been a resident since December 2023. He originally entered for 6 weeks when my Mum broke her hip and he would have been alone. Initially his settling was rocky but the management amd staff were understanding and patient and he soon accepted that he was living there. The staff are so friendly and I'm always made to feel welcome when I visit. My Dad has dementia and can never remember the names of his carers but he does remember how kind they are and how well they care for him .
Review from Lorraine M (Daughter of Resident/Service User)
stars
stars 10 June 2025
The care that my parents receive is excellent. All their needs are catered for. The Staff are very caring and supportive. There are lots of activities for residents to participate in and this enriches their lives. I am very happy with the Home which is providing a very safe and healthy environment for my Parents. I would like to thank all the Staff for their hard work and dedication.
Review from A C (Daughter of Resident/Service User)
stars
stars 10 June 2025
Whenever I have visited my relatives in the home, the staff have been friendly, informative if I've had questions, always got time for you. My relatives rooms are clean and tidy and they look clean, tidy and well cared for. The home has a very friendly atmosphere.
Review from S M (Daughter-in-law of Resident/Service User)
stars
stars 25 January 2024
Caring for my husband was second to none. Looked after, happy and relaxed and so was I when I picked him up, I could tell he was loved and cared for, the managers and staff were so kind. Thank you all again.
Review from M H (Wife of Resident/Service User)