Dresden House Ltd

81 Trentham Road, Dresden, Stoke-on-Trent ST3 4EE
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8.8 4 Reviews
  • Dresden House Ltd, Stoke-on-Trent

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £650 – £695
  • Self-Funded Residential Dementia Care: £650 – £695
  • RESPITE Self-Funded Residential Care: £650 – £695
  • RESPITE Self-Funded Residential Dementia Care: £650 – £695

An assessment of the client's care needs will be completed. The care fees will reflect the identified care needs and input required from the staff team.


Fees include 24 hours care, supporting clients to remain as independent has their indivdual needs allow, support with medication, laundry facilities (excluding dry-cleaning) choice of menu, catering for special diets, activities and support with maintaining/forging relationship within the home and the community, support to gain any required medical interventions, travel and support to appointments.


Visiting hairdresser on site (not included in the fees)

These prices are only a guideline, please contact Dresden House Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Dresden House Ltd

Person in charge

  • Linda Podmore (Manager)

Local Authority / Social Services

Admission Criteria

  • Elderly, elderly dependent, dementia
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome at any time, no restrictions

Parking

  • Dresden House has its own car park to the rear on the building.

8.8

Dresden House Ltd has a Review Score of 8.8 (8.813) out of 10, based on 4 reviews in the last 2 years. Over all time Dresden House Ltd has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
3
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4
0
Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident since December 2023. He originally entered for 6 weeks when my Mum broke her hip and he would have been alone. Initially his settling was rocky but the management amd staff were understanding and patient and he soon accepted that he was living there. The staff are so friendly
and I'm always made to feel welcome when I visit. My Dad has dementia and can never remember the names of his carers but he does remember how kind they are and how well they care for him .

Reply from Angela Gordon-Foley, Director at Dresden House Ltd

Thank you so much for taking the time to write this review. The management and staff truely appreciate your kind words. Your Dad has certainly brought some great entertainment to Dresden House with his personality and singing voice.

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Overall Experience  Overall Experience 5.0 out of 5

The care that my parents receive is excellent. All their needs are catered for. The Staff are very caring and supportive. There are lots of activities for residents to participate in and this enriches their lives. I am very happy with the Home which is providing a very safe and healthy environment for
my Parents. I would like to thank all the Staff for their hard work and dedication.

Reply from Angela Gordon-Foley, Director at Dresden House Ltd

Thank you for your appreciation of the work that the staff do at Dresden House. It is kind of you to take the time to write the review, we appreciate all feedback and comments.Many thanks

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Overall Experience  Overall Experience 4.0 out of 5

Whenever I have visited my relatives in the home, the staff have been friendly, informative if I've had questions, always got time for you. My relatives rooms are clean and tidy and they look clean, tidy and well cared for. The home has a very friendly atmosphere.

Reply from Angela Gordon-Foley, Director at Dresden House Ltd

Thank you for taking the time to write a review and for your kind words, the staff truly appreciate your feedback

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Overall Experience  Overall Experience 5.0 out of 5

Caring for my husband was second to none. Looked after, happy and relaxed and so was I when I picked him up, I could tell he was loved and cared for, the managers and staff were so kind. Thank you all again.

Reply from Angela Gordon-Foley, Director at Dresden House Ltd

Thank you so much for your kind words, which are greatly appreciated. It was a joy having your husband join our Dresden House family - all the staff at Dresden House.

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Current Review Score: 8.8 (8.813)

Overview of Review Score

The Review Score of 8.8 (8.813) out of 10 for Dresden House Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.638 for Dresden House Ltd is calculated as follows: ( (34 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 47 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.175 Points relating to the number of positive Reviews for Dresden House Ltd is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 4 Positive Reviews ÷ 5 = 0.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Dresden House Ltd

What types of Care is Dresden House Ltd registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dresden House Ltd have?

There are 25 Single Rooms.

What are the Facilities & Services at Dresden House Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dresden House Ltd to the centre of Stoke-on-Trent?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dresden House Ltd to verify any information. View our terms and conditions. Dresden House Ltd has an Basic Service - more info.