Rosemary Lodge, Lichfield, Staffordshire
Rosemary Lodge, Lichfield, Staffordshire
Rosemary Lodge, Lichfield, Staffordshire

Rosemary Lodge is located in scenic surroundings a short distance from the historic city of Lichfield, where top quality residential care is achieved since the property was lovingly converted into an accommodation ideal for retirement needs.

A homely interior and landscaped gardens make for a relaxing lifestyle, with carers supporting residents' personal freedoms and pursuit of independence, while being readily available throughout the day and night.

The service is registered to welcome individuals who are suffering from a form of dementia, with reminiscence programmes incorporated in order to help cope with the challenges of memory loss.

Owner: Abivue Ltd

Person in charge: Jane Evans (Care Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 26

Shared Rooms: 3

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £750 – £840 (These prices are only a guideline, please contact Rosemary Lodge to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Rosemary Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Rosemary Lodge has a Review Score of 8.4 (8.354)

The Review Score of 8.4 (maximum of 10) for Rosemary Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Rosemary Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.791 for Rosemary Lodge is calculated as follows: ( (94 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 115 Ratings = 4.791

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.563 Points relating to the number of positive Reviews for Rosemary Lodge is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.4 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rosemary Lodge?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rosemary Lodge

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    2
  • Resident / Service User
    2
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

From my first enquiry over the telephone to my mother's stay at Rosemary Lodge, I could not help but be impressed. Not once did the manager try to convince me that she and her staff were passionate about caring for the elderly but she didn't need to - actions spoke louder than any words. It was impressed upon me that this was now my mother's home and she, and we the family, needed to feel the comfort and freedoms of living in your own home but secure in the knowledge that she was well cared for and safe. As I left Rosemary Lodge on the first evening of my mother moving in there, I did so with total reassurance that she was enjoying the best possible care that she could have and in a most pleasant, bright and well-appointed home.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad went into Rosemary Lodge temporarily while we went on holiday. Friends and family who visited him commented on how good the staff were and how nice the home and his room seemed. Dad described the care as excellent and there seems to be plenty of activities and opportunity to socialise. The food was plentiful and dad enjoyed what he ate.
I would have no hesitation in him staying there in future.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother stayed at Rosemary Lodge for a short period of respite care. She was treated extremely well and found all the staff very kind and caring. The surroundings are fresh, attractive and very clean. We had a very positive experience and will definitely recommend and use Rosemary Lodge again.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I stayed for a month to recuperate after a month in hospital and was treated like a member of a happy family. The staff was unfailingly kind, helpful and cheerful and every effort was made to stimulate residents with entertainment and exercise.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was in Rosemary Lodge for respite and during the time she was there was very happy. The staff and other residents are very friendly and welcoming. My brother and I were able to visit whenever it suited us and were never made to feel unwelcome, or in the way. The atmosphere is warm, caring and relaxing.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband was extremely happy, even though initially he was very anti the idea. He was made to feel very welcome. Staff were friendly, encouraging but not pushy and very efficient. His stay became a pleasure and that made me feel that I had made the right decision. His mobility improved and he put on some weight both of which were beneficial for my husbands well being.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was not sure what to expect on arrival, but I was soon at ease and realised what a happy home I had come to. Everyone was so attentive and kind in their time, never in a rush and making you so relaxed. Because of this my general health and confidence has improved so much. My outlook on my future has changed dramatically from despair to a positive outlook. Every member of staff was excellent.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Personally we were welcome (with our small dog) at any time which was so convenient as we had to travel from Cumbria for our visits. Our dear friend was always clean, warm and well dressed. Always addressed by his name (never "love" "duck" etc) and treated as a person with views and opinions until the end. The management bent over backwards to assist with arranging outside visits with us. Phone calls were returned when promised and always answered courteously. We felt the staff cared with real concern and affection for our friend.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I visited the resident regularly over three and a half years. Whenever I visited the staff were friendly, professional and caring. My friend was happy at Rosemary Lodge, he enjoyed the food. There was a happy atmosphere there. Recently they had a lot of work done on the garden and internal decorating. I was always made to feel welcome when I visited.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My father lived here for last three and a half years of his life. He was very well cared for by professional staff who showed him much love and attention. He was very happy here. Rosemary Lodge is well managed and always welcoming to his visitors, friends and relatives. Staff were always available and friendly.

How likely would you be to recommend Rosemary Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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