Rosemary Lodge

191 Walsall Road, Lichfield WS13 8AQ
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9.1 59 Reviews
  • Rosemary Lodge, Lichfield
Rosemary Lodge is located in scenic surroundings a short distance from the historic city of Lichfield, where top quality residential care is achieved since the property was lovingly converted into an accommodation ideal for retirement needs.

A homely interior and landscaped gardens make for a relaxing lifestyle, with carers supporting residents' personal freedoms and pursuit of independence, while being readily available throughout the day and night.
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Care Provided by Rosemary Lodge

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 32 Service Users

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1480

The costs include all care, drinks and meals, laundry, housekeeping and all activities including trips out.

Items charged separately include hairdressing, chiropody, escorting to appointments and personal newspapers although we have various newspapers delivered daily which are free for all residents to share.

We also provide day care, please get in touch costings and more information.

The price(s) shown are provided by the care home. Contact Rosemary Lodge for full pricing details and T&Cs.

Contact Rosemary Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rosemary Lodge to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Abivue Ltd
  • Privately Owned

Person in Charge

  • Jane Evans (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (3)

Parking

  • Parking at the rear of the property

Rosemary Lodge Reviews (59)

9.1

Rosemary Lodge has a Review Score of 9.1 (9.112) out of 10, based on 5 reviews in the last 2 years.
Over all time Rosemary Lodge has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rosemary Lodge
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Total of 59, showing 21-40
Review from Stephen C (Son of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's the quality of the staff that makes it a pleasant place for my mother to stay. Many of them have been there since her arrival, so she knows them, and they understand her needs.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you kindly for your review. I will pass the feedback our to our team.
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Review from M H (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom moved into Rosemary Lodge in March of this year. To date, we have felt supported as a family, as this move was a big change in our lives. New friends on both the resident and staff side. Fantastic staff who are friendly, helpful and a credit to the home.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeWe thank you for your review. I will pass on the feedback to all of the teams here at Rosemary Lodge.
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Review from Judith H (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled in well at Rosemary Lodge. She is well cared for and her individual needs are met, including referrals to outside agencies as required.
She says the food is very good and there are plenty of activities to keep her occupied during the day.
The staff have always been very helpful
when I have telephoned or visited.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you for the feedback, we work hard to improve in all areas. I will pass the feedback on to the teams.
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Review from Nicola J (Granddaughter of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Grandad moved into Rosemary Lodge 2 years ago and has loved every minute of it. He loves the room and the staff are all amazing. Last May during the peak of COVID my mom passed away suddenly she was my grandad's limited power of attorney, I then had to become my grandad's limited power of attorney.
It was all a bit of a minefield trying to sort out my mom's stuff as well as my grandad's. The staff were all so helpful, caring, and compassionate throughout. During COVID they have done everything to make sure we have as much contact as possible. They are always at the end of the phone and always have a smile on their faces.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you for a lovely review. I will pass it on to the teams. Your grandad is a real character.
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Review from Julian S (Son of Resident) published on 19 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in around 4 months ago and considering that she can be a very 'prickly' and exacting person, the staff have all done an excellent job to get her settled in so that she is now more relaxed and contented than she has been for a few years. The staff work to treat Mum as an individual, but also
to work with us as part of the extended team. Activities are tailored to residents and adapted where needed to make sure that they work. The COVID visiting 'pod', whilst not perfect, does provide a useful way for the wider family to visit relatives. Residents meetings where Mum is able to express views about what she would like to see on the menu have been a good boost for her.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you for your review. I will pass your feedback on to the team who appreciate all comments.
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Review from David L (Grandson of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother is very happy here. She is well looked after and is always kept busy. The arrangements put in place to allow safe visits during the pandemic have been excellent. Thank you all.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you for your review, it is appreciated. I will pass the review on to the team, it is a pleasure to care for your grandmother.
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Review from E D (Daughter of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Generally, it is a pleasant place to live, with friendly and caring staff. Unfortunately, it is felt that food standards have gone down (not as good as it used to be!) There needs to be more choices, more home-cooked food i.e. not shop bought apple pie, meringue or rice pudding but more homely food
that elderly residents love. Tea time choices are very poor and the quantities are small. Also for residents that are in the rooms upstairs, there needs to be more contact with staff, as they often feel forgotten about.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you for your review. We appreciate your feedback which I will pass on to the relevant team. We are currently in the process of updating our menu choices and hope to offer an improved and varied menu in the near future.
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Review from Jill L (Daughter of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff at Rosemary Lodge friendly, dedicated and helpful. My mother says they are very kind and caring. I do not think my mother could be in a better place. My only criticisms are that it is expensive, with a 10% increase this April! Also, I wish they would get Mum's hearing aid sorted
for good as it keeps falling apart and that affects her quality of life.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you for your review. I will pass your feedback on to the team. We love having your Mother here at Rosemary Lodge, she is such a lovely lady.
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Review from R M (Power of Attorney of Resident) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend has settled extremely well at Rosemary Lodge. She is well cared for, always looks smart and happy. The staff are wonderful. The home is lovely, clean and in good repair. Rosemary Lodge is highly recommended and I am so pleased to say my friend is happy at last.
Reply from Z.Lane, Administration at Rosemary LodgeThank you for the feedback it is much appreciated, I will pass on your review to the teams. She is such a character and makes us all smile throughout the day.
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Review from Judy G (Daughter of Resident) published on 4 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing is too much trouble. The staff always try to accommodate any requests and deal with things straight away.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you for your review. Everyone loves your mom at the Lodge, She is such a kind and gentle lady. I will pass the review to all of our departments who appreciate all feedback.
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Review from K L (Daughter of Resident) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has resided at Rosemary Lodge for 2 years and 9 months. His care during this time has been excellent. During the pandemic, the staff have kept everyone safe. As soon as possible relatives have been able to visit outside and this has had great benefits to residents' well-being, including my
Dad. Under difficult circumstances, all the staff have contributed to the residents continuing to enjoy living in their "home". Thank you to Rosemary Lodge.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you kindly for your review. We appreciate all feedback and this is passed on to the relevant departments where we strive to continually improve our services. We all love seeing your charming Dad and his character is firmly embedded here at Rosemary Lodge.
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Review from K J (Daughter of Resident) published on 8 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been delighted with the care Mum has received at Rosemary Lodge. Mum moved in 2018 she is very happy and well. The staff are lovely so friendly and caring. Rosemary Lodge is beautifully appointed and extremely well cared for, always looking immaculate, yet retaining a lovely homely atmosphere.
I am always made welcome when I visit and would not hesitate to recommend the home.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you for the review. I will pass the review and comments onto our staff who value the feedback. It is our pleasure to look after your mum who is such a lovely lady.
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Review from B T (Son of Resident) published on 3 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Rosemary Lodge since November 2019. She has been very happy there. I have always found the staff to be very attentive and competent.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you for your review. It is good to know that your mother is happy here with us and it is a pleasure to look after her.
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Review from J J (Daughter-in-law of Resident) published on 19 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home and surroundings. Excellent staff, very caring and welcoming to the family. Rather expensive, but I suppose you get what you pay for.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank you kindly for your review. I will pass this on personally to the staff.
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Review from H S (Granddaughter of Resident) published on 9 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rosemary Lodge provides excellent care for my Grandma. They ensure all of her personal care needs are met, her medical needs addressed as required and do so with respect, empathy and patience. The staff interaction with both residents and visitors is wonderful. They are professional, friendly and make
visiting a pleasure. The home is always immaculately clean, the food is of a very high standard and all staff willing to help with anything. I feel a huge sense of relief knowing my Grandma is safe and happy.
Reply from Zoe Lane, Admin Assistant at Rosemary LodgeThank - you for taking the time to respond and for helping us to consistently monitor the quality of the service that we deliver.
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Review from M J (Niece of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aunty is very well cared for. She is very happy and has been there for a number of years. The staff have done everything in their power to provide her well-being going beyond their call fo duty. Thank you.
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Review from D G (Daughter of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent daycare - every Thursday my Mum attends - super.
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Review from Bob C (Brother-in-law of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law has been at Rosemary Lodge for 12 years.
After looking at many homes, this was the best in the area.
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Review from James F (Son of Resident) published on 20 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been well looked after in the time he has been living here, just over two years. The level of individual care is very impressive, and all the staff are friendly to both residents and visitors.
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Review from L B (Daughter of Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Another excellent respite visit for my dad. The care he received was amazing as always.
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Current Review Score: 9.1 (9.112)

Overview of Review Score

The Review Score of 9.1 (9.112) out of 10 for Rosemary Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.831 for Rosemary Lodge is calculated as follows: ( (54 Excellents x 5) + (1 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 59 Ratings = 4.831
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.281 Points relating to the number of positive Reviews for Rosemary Lodge is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 5 Positive Reviews ÷ 6.4 = 0.781
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Jane

Jane Evans

Job Title: Registered Care Manager Joined: 2004

"I found my dream job in 2004 – by sheer chance! I was helping out at Rosemary Lodge as a “Girl Friday” and I immediately knew where I wanted to grow. I started at the bottom and worked my way up – through hard work, gaining hands-on experience, and studying to become a Registered Care Manager.


My years at the Lodge have been wonderful – there is something special in the aura of the home, and the energy and attitude of our team. Our Residents and their families feel it as much as I do. For me, it’s my second home and I am grateful to be the Mom of our happy family here."

Lynn

Lynn Best

Job Title: Deputy Care Manager Joined: 2022

"One thing is certain at Rosemary Lodge –no two days are ever the same. It’s a great choice if you don’t want boring days.


A second thing is it is a friendly family home. This applies to Carers too. We work together to make a difference in the lives of those we care for.


There is little more rewarding than empowering our Residents to enjoy life.


My idea of a good day is finishing work, knowing I have put smiles on faces."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosemary Lodge to verify any information. View our terms and conditions. Rosemary Lodge has an Enhanced Service - more info.