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Coopers Croft

Robert Knox Way, Stoke-on-Trent, Staffordshire ST4 6FD
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This is a care home of the highest possible standardMoses E(Brother of Resident/Service User)
Coopers Croft, Stoke-on-Trent
From the first time we came to view the home, we found it to be absolutely fabulousEileen B(Sister of Resident/Service User)
Coopers Croft, Stoke-on-Trent
We now can relax knowing that he is in such a fantastic place.David L(Son of Resident/Service User)
Coopers Croft, Stoke-on-Trent

Coopers Croft offers high-quality, residential and dementia care in a warm, welcoming environment designed to feel like home.

Staff are caring and compassionate and do their utmost to make a meaningful difference to the lives of residents. Staff at the home are highly trained and promote independence and ensure that every resident receives the highest quality of care, day and night.

Residents' bedrooms are en-suite and include fitted furniture, a flat-screen TV, mini fridge, Wi-Fi access, and a telephone point.

Care Provided by Coopers Croft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,422From £1,422
Residential Dementia CareFrom £1,422From £1,422

Contact Coopers Croft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sam Smith(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • The well-being of residents is priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Coopers Croft are pleased to welcome visitors into this brand-new home, with no limit on the number of visitors for each resident. Coopers Croft pride themselves on having an open-door policy.

Parking

  • Coopers Croft has plenty of onsite parking for visitors.

Coopers Croft Reviews (45)

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9.9

Coopers Croft has a Review Score of 9.9 (9.937) out of 10, based on 27 reviews in the last 2 years. Over all time Coopers Croft has 45 reviews.

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Review from Sarah G (Niece of Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience

My uncle moved into Coopers Croft in Nov 2023 and has been really happy and content here. The staff have been amazing and they made made him welcome and cared for. The home itself is fabulous and feels like a 5 star hotel. As visitors it is a pleasure to come and we have felt part of the family. The activities that Anita organises for the residents, family and wider community is amazing, and like nothing/nowhere else. Thanks so much. Highly recommend.

Reply from Samuel Smith, Home manager at Coopers Croft
Dear Sarah,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.

Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Lesley M (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

From the moment we came through the door the warmest welcome awaites us. My mum instantly wanted to stay for 4 week on the spot. All of the staff at Coopers Croft are amazing I have met pretty much everyone here.The care is exceptional, and everyone is always smiling and happy. There is great interaction with all of the residents and staff and the standard of care and attention to detail is fantastic. I have told my friends and colleagues about Coopers and I would not hesitate to bring a relative here, its that good I could book in myself. When mum makes for assisted living we want to keep in touch and volunteer where we can because one day mum might need to come back. We wish she could stay here.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft
Dear Lesley,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.

Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from David P (Husband of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

Brilliant, all round. Valerie has asked if she can come back.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft
Dear David,

Wed like to take a moment to thank you for leaving such a lovely review of our home. Your kind words mean so much to our colleagues, who work tirelessly throughout the year to provide the kindest possible care to our residents.

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Review from G R (Friend of Resident) published on 5 February 2026 Submitted via Postal Card
Overall Experience

We can't believe the difference in Lesley since she has been in Coopers Croft.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We would like to express our gratitude for your positive review & kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again

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Review from G A (Friend of Resident) published on 9 December 2025 Submitted via Postal Card
Overall Experience

Coopers Croft is most welcoming to both residents and visitors. The staff from management, carers, hospitality and laundry and cleaners have all been very supportive and pleasant to deal with and great with the residents. The premises are superb as are the rooms and we especially like the garden rooms which offer privacy and on occasion visitors have dined with residents upon providing 24hr notice. The food is extremely good and varied. We have had no reservations in choosing Coopers Croft for our elderly friend above all the other local care homes we inspected over the last few months.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.

Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Mark H (Son of Resident) published on 5 December 2025 Submitted via Postal Card
Overall Experience

My fathers stay was made pleasant by the kinness and comitment to his well being by wonderful staff.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft
Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your father received at Coopers Croft care home and we will ensure your kind words are shared with the team.

Again, thank you for your positive comments.

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Review from D M (Friend of Resident) published on 15 September 2025 Submitted via Website
Overall Experience
This is a excellent care home very clean warm and the kindness of the staff is amazing, especially the lady at the front desk, who always smiles and cannot do enough for you ,very kind polite and professional a credit to the care home !

Thank you Coopers Croft you need more staff like her!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We would like to express our gratitude for your positive review and kind words Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again

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Review from S M (Friend of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

I have been visiting my friend for a few months at Coopers Croft. I can honestly say I'm deeply impressed with the kindness and care shown by the staff. You are always greeted with a smile and a real sense of warmth. The home is clean, welcoming and full of life, it's a comfort knowing my friend is in such good hands.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Debbie M (Daughter of Resident) published on 25 July 2025 Submitted via Postal Card
Overall Experience

Mum has settled very quickly into this beautiful care home. She has been stimulated and encouraged with daily activities. Her room is lovely. Everything is catered for. Having done everything for mum over the last few years. It is such a relief to see her so happy and socialising here.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from A F (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience

Dad has only been here for a few weeks. It was a hard decision to move him into a home, but I feel happy leaving him here. He seems very calm & happy. The staff are friendly & seem happy in their work.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

Thank you so much for taking the time to leave review of our home. We are pleased to hear you are pleased with the quality of care you're your Farther receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from Valerie B (Wife of Resident) published on 6 June 2025 Submitted via Postal Card
Overall Experience

I would highly recommend Coopers Croft to anyone. My husband has dementia and renal sarcoidosis, so has multiple needs. These are being met on all fronts with efficiency, kindness, humour and knowledge of every resident's specific needs. Food is to a resident's taste. Another excellent thing is that they encourage residents to become as independent as possible. They keep me informed immediately of any problems or need for in-depth information.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from Alan F (Son of Resident) published on 23 April 2025 Submitted via Postal Card
Overall Experience

Coopers Croft is an excellent care home any thing that is requested they do there best to accomodate. All staff work with a smile on there faces.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from L V (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

The staff team at Coopers Croft are wonderful, supportive, encouraging, caring and respectful. My mum's move to Coopers Croft was confusing for her, but the comfort of the home, and the dignity and respect the team have given, alongside the welcoming smiles of other residents has made such a difficult time so much easier. The changing and creative activities programme is wonderful, and lots of fun. We feel happy that mum is safe and well supported here.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words

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Review from T V (Son of Resident) published on 19 March 2025 Submitted via Postal Card
Overall Experience

I have only good words to say about Coopers Croft. Since mum became a resident, she has been looked after so well and with the upmost care. Her room is lovely and is always kept clean and the facilities are first class. The food is always lovely and snacks and fresh fruit means that mum is never hungry. The best thing of all though are the wonderful staff who do everything they can to ensure that mum feels happy, safe and looked after. We feel lucky that mum lives here.

Reply from HC-One Limited, Administrator at Coopers Croft

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from Dennis R (Friend of Resident) published on 10 March 2025 Submitted via Postal Card
Overall Experience

Always a pleasure to visit and have a chat and a brew. home is always clean and warm staff always make me welcome

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

Dear Dennis, We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from J P (Friend of Resident) published on 28 February 2025 Submitted via Postal Card
Overall Experience

My friend has been at Coopers Croft for four months and I have been visiting weekly since then. On every visit I have found the staff to be extremely friendly, helpful and professional. Nothing is too much trouble for the staff and I am always made to feel welcome. The home is beautifully clean and my friend is very well cared for. I am also impressed with the range of activities available for the residents to participate in.

Reply from HC-One Limited, Administrator at Coopers Croft

We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Suzanne M (Sister-in-law of Resident) published on 28 February 2025 Submitted via Postal Card
Overall Experience

Coopers Croft is a beautiful home. The staff are very welcoming. My sister in law is extremely well looked after and has settled into the home brilliantly. Nothing is too much trouble for the staff. Thank you.

Reply from HC-One Limited, Administrator at Coopers Croft

Thank you for sharing such positive feedback about our home. At Coopers Croft kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from L G (Stepdaughter of Resident) published on 17 February 2025 Submitted via Postal Card
Overall Experience

My stepdad settled well. The home reflects a real home not care home. Atmosphere is pleasant, staff attentive and friendly. He is happy and comfortable which makes family happy too. Thank you.

Reply from Clare, Administrator at Coopers Croft

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your stepdad one receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from Chelsea E (Granddaughter of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

Myself and family are fully satisfied with the care and standards of the home and the care. All staff and residents are so friendly and lovely. Grandad is very happy and that is all we want for him so can't thank everybody enough for looking after him.

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Review from Mark G (Son of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

By far the best residential care home in the area. 5 star accommodation with amazing staff.

Reply from Clare Sheehan, Careline Advisor at Coopers Croft

We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 September 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 25 Feb 2026

    Coopers Croft Care Home in Stoke-on-Trent, Staffordshire, has been proud to work with Regent College for over two years, providing young people with invaluable work experience opportunities in a real...

  • 18 Dec 2025

    Residents at HC-One’s Coopers Croft Care Home in Stoke-on-Trent have kicked off the festive season in style with a joyful Christmas wreath-making workshop that brought together creativity, laughter and community...

  • 18 Dec 2025

    Residents at HC-One’s Coopers Croft Care Home in Stoke-on-Trent have kicked off the festive season in style with a joyful Christmas wreath-making workshop that brought together creativity, laughter and community...

Upcoming Events

There are no upcoming events for Coopers Croft.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Coopers Croft.

Meet the Team (3)

Sam Smith
Sam SmithJob Title:Home ManagerJoined: 2023

Sam is the manager of Coopers Croft.

Jacqui Burton
Jacqui BurtonJob Title:Front of House ManagerJoined: 2023

Jacqui is Front of House manager at Coopers Croft

Michaela Hodgson
Michaela HodgsonJob Title:Care ManagerJoined: 2023

Michaela is the Care Manager at Coopers Croft.

Frequently Asked Questions about Coopers Croft

What types of Care is Coopers Croft registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Coopers Croft have?

There are 66 Single Rooms.

What are the Facilities & Services at Coopers Croft?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Coopers Croft to the centre of Stoke-on-Trent?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coopers Croft to verify any information. View our terms and conditions. Coopers Croft has an Enhanced Service -more info.