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Coopers Croft

Robert Knox Way, Stoke-on-Trent, Staffordshire ST4 6FD
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This is a care home of the highest possible standardMoses E(Brother of Resident/Service User)
Coopers Croft, Stoke-on-Trent
From the first time we came to view the home, we found it to be absolutely fabulousEileen B(Sister of Resident/Service User)
Coopers Croft, Stoke-on-Trent
We now can relax knowing that he is in such a fantastic place.David L(Son of Resident/Service User)
Coopers Croft, Stoke-on-Trent

Coopers Croft offers high-quality, residential and dementia care in a warm, welcoming environment designed to feel like home.

Staff are caring and compassionate and do their utmost to make a meaningful difference to the lives of residents. Staff at the home are highly trained and promote independence and ensure that every resident receives the highest quality of care, day and night.

Residents' bedrooms are en-suite and include fitted furniture, a flat-screen TV, mini fridge, Wi-Fi access, and a telephone point.

Care Provided by Coopers Croft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,422From £1,422
Residential Dementia CareFrom £1,422From £1,422

Contact Coopers Croft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sam Smith(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • The well-being of residents is priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Coopers Croft are pleased to welcome visitors into this brand-new home, with no limit on the number of visitors for each resident. Coopers Croft pride themselves on having an open-door policy.

Parking

  • Coopers Croft has plenty of onsite parking for visitors.

Coopers Croft Reviews (45)

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9.9

Coopers Croft has a Review Score of 9.9 (9.937) out of 10, based on 27 reviews in the last 2 years. Over all time Coopers Croft has 45 reviews.

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Showing 45 reviews matching selected criteria
Review from S C (Son of Resident) published on 13 January 2025 Submitted via Website
Overall Experience

My mother recently moved into this home. She has been very well looked after. The staff are attentive and have got to know her and her personal preferences very quickly. The facilities are excellent. As far as I can assess the care is very good.

Reply from Clare Sheehan, Careline Advisor at Coopers Croft

Thank you for sharing such positive feedback about our home. At Coopers Croft, kindness is at the heart of everything we do and are so pleased to hear your mum is happy and settling in well. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from David H (Friend of Resident) published on 18 December 2024 Submitted via Postal Card
Overall Experience

We visit our friend here and find the home excellent and staff very pleasant. The residents all seem to be happy. We are always made welcome when we visit.

Reply from Clare Sheehan, Careline Advisor at Coopers Croft

We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from C U (Daughter of Resident) published on 2 October 2024 Submitted via Postal Card
Overall Experience

Mum has settled really well, very surprised. Staff are really friendly and listen to any concerns. Very nice home. Plenty of entertainment provided by the entertainment staff. Very pleasant home.

Reply from Clare Sheehan, Careline Advisor at Coopers Croft

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mum receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from R C (Daughter of Resident) published on 16 September 2024 Submitted via Website
Overall Experience

My Dad has been a resident now since March 2024 and is very happy. The staff are friendly and very helpful. Family are welcome at any time and can join in the events. I would recommend Coopers to anyone for either restbite or a more permanent say.

Reply from Clare Sheehan, Careline Advisor at Coopers Croft

Thank you for sharing such positive feedback about our home. At Coopers Croft, kindness is at the heart of everything we do, and are so pleased to hear your Dad is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we appreciate you taking the time to share your experience.

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Review from N H (Friend of Resident) published on 2 September 2024 Submitted via Postal Card
Overall Experience

Based on comments from the resident and a visit three months ago and today 14th Aug 2024, and our experience having had a family member in a dementia care home for 10 years.

Reply from Clare Sheehan, Careline Advisor at Coopers Croft

We would like to express our gratitude for your positive feedback. Your positive rating means a lot to our team of dedicated colleagues, who continuously strive to provide high-quality care for our residents. Thank you again.

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Review from B H (Daughter of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

Beautiful home like a hotel, with excellent care, all staff very friendly. Food is wonderful and lots of things to do and places to go. Would definitely recommend. Dad has been there for 12 months and is very happy.

Reply from Clare Sheehan, Careline Advisor at Coopers Croft

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. Thank you, once again, for your kind words.

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Review from C B (Friend of Resident) published on 9 August 2024 Submitted via Postal Card
Overall Experience

Found staff very friendly. Helpful, nothing is too much trouble. 5 stars.

Reply from Clare Sheehan, Careline Advisor at Coopers Croft

Thank you for sharing such positive feedback about our home. At Coopers Croft, kindness is at the heart of everything we do. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from Samantha T (Granddaughter of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

All round excellent care! Residents are treated with great care and dignity. Staff are always happy to help and always friendly. Many great activities to keep the residents entertained and busy.

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Review from S J (Son of Resident) published on 17 April 2024 Submitted via Postal Card
Overall Experience
An excellent establishment. Staff can't do enough for everyone, especially Mum. Always clean and tidy. Rooms are beautiful and very clean and tidy.

Would recommend Coopers Croft to anyone who needs elderly relatives to be cared for.

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Review from Andrew J (Son of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience

Since my mum has been a resident at the home I cannot fault her care. The staff are friendly and very welcoming. The food is good and her room is very well decorated and comfortable. She seems very happy which makes us happy.

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Review from E C (Sister of Resident) published on 7 February 2024 Submitted via Postal Card
Overall Experience

My sister has been a resident since 18th September 2023. My husband has I visit her twice a week and are happy with her care. The staff are friendly and helpful. I can't think of anything to criticise.

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Review from Jill F (Niece of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience

After a year of looking at residential/nursing/retirement homes, my uncle finally moved into Coopers Croft last month. The staff are wonderful, nothing is too much trouble. The decor is beautiful. It feels like home from home. He loves the food and has enjoyed his first shower in 86 years! The staff have organised for a daily paper for him and we have organised a Sky TV package so that he can watch all his sports. His only worry is that he will be 'thrown' out once his money has run out, despite the management telling him that won't happen as long as he has paid two years. If he could see this in writing he would stop worrying.

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Review from Nicola T (Friend of Resident) published on 12 October 2023 Submitted via Website
Overall Experience

I visit my lovely friend at Coopers Croft at least weekly. When I go, without fail, I am greeted with a warm welcome. The facilities at the home are absolutely incredible, and the home is beautifully clean and welcoming. My friend's needs are met, and she is supported by the warm and caring staff through her ups and downs. The staff are always looking for ways to make her feel valued and it really makes a huge difference to her and me. I feel hugely confident that she is so well-loved and cared for. The food is amazing; I chat with all of the residents when I visit, and they all talk very highly about the meals, snacks and the cook. There are so many activities to meet the needs of the different residents, and the community are frequently involved too. All of the staff are so kind and responsive, and the residents, including my friend, have lovely bonds with them. It really is a beautiful, heart-warming place. I am so happy my friend is in the care of Coopers Croft.

Reply from Terri Kidd, PR Executive at Coopers Croft

Thank you for such a fabulous review; we are so pleased to leave such an amazing impression. All of our residents are hugely valued. We have a wonderful community at Coopers Croft and think of ourselves as a big happy family. As a regular visitor, you are very much part of that family. We are so glad you can join us regularly and look forward to many visits to come.

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Review from Sarah R (Daughter of Resident) published on 2 October 2023 Submitted via Website
Overall Experience

Coopers Croft provides outstanding facilities to look after your loved one. All the staff are highly professional, very diligent, caring and friendly. There is a lovely warm, welcoming atmosphere and plenty of activities and community interaction. We felt so supported and completely reassured right from the start and, not being local, can rest easy knowing Mum is safe here and so very well cared for. We really look forward to our visits and love seeing the photos on social media. We highly recommend to anyone looking for residential care.

Reply from Terri Kidd, PR Executive at Coopers Croft

Thank you for this wonderful feedback. We know that when you live a little further away, it’s important that we communicate well and give you all the reassurance you need that your loved one is in the best hands. We are so pleased that your mum is happy with us, so you can rest easy and simply enjoy spending time with her whenever you visit.

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Review from Jane V (Daughter of Resident) published on 29 September 2023 Submitted via Website
Overall Experience

An excellent, safe and secure home at Coopers Croft for my mother to stay. Very clean and also stylish furniture, giving the impression of a luxury hotel. Staff are very caring and helpful. Very pleased.

Reply from Terri Kidd, PR Executive at Coopers Croft

Thank you for taking the time to leave such a lovely review about Coopers Croft. We will be sure to share it with our team.

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Review from Susan D (Friend of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

A fantastic place for all the residents and any visitors who call. Staff friendly and very welcoming. Establishment very homely.

Reply from Terri Kidd, PR Executive at Coopers Croft

Thank you for your review! We’re so pleased to hear that you feel welcome at Coopers Croft – it’s very important to us that our residents and their loved ones feel at home from the moment they walk through the doors. Please drop by anytime!

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Review from D J (Daughter of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

What a caring and kind environment at Coopers Croft. Without exception, all the staff have been caring, courteous and professional, offering supportive encouragement for the patient and family. We wouldn't hesitate to recommend this facility to anyone looking for care for a loved one.

Reply from Terri Kidd, PR Executive at Coopers Croft

What a wonderful review! We are so proud of our team at Coopers Croft for providing the incredible person-centred care that our residents deserve, so it’s fantastic to hear that their commitment to supporting residents and their families is shining through. Thank you for your feedback; we’ll be sure to pass the message along.

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Review from R H (Brother of Resident) published on 9 June 2023 Submitted via Postal Card
Overall Experience

My brother is well looked after, the best care home locally. My brother is in the early stages of Alzheimer's, I hope he can stay here, he is very happy, and will recommend it to anyone.

Reply from Terri Kidd, PR Executive at Coopers Croft

Thank you for taking the time to send a review, it’s lovely to have your brother staying with us and fabulous to hear that he would recommend us!

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Review from Ann J (Niece of Resident) published on 9 June 2023 Submitted via Postal Card
Overall Experience

Both my aunt and my uncle have been/are very happy at Coopers Croft. We as a family have been thrilled with their accommodation. From day one and with some hesitation on their part, they have been well cared for and supported.

Reply from Terri Kidd, PR Executive at Coopers Croft

Thank you for taking the time to send a review. We understand how a new resident can be nervous about coming into care and we do everything we can to support them so it’s great to hear that they have settled in so well.

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Review from Moses E (Brother of Resident) published on 10 April 2023 Submitted via Website
Overall Experience
This is a care home of the highest possible standard providing excellent quality care by highly professionally qualified, caring and diligent staff in a very conducive environment that has bright, airy rooms, well laid-out open spaces, common spaces and all the ingredients of a top-notch, 5 Star care home that will satisfy all the needs of its diverse residents!
Despite having just opened, it was obvious that all staff were highly trained and all best procedures and practices were in place and being implemented.

It is highly recommended and fully deserving of its rating.

Reply from Terri Kidd, PR Executive at Coopers Croft

Thank you for such a glowing review. We are very proud of our facilities, and we work hard as a company to make sure that whether our home is brand new or well established, we have the same high level of person-centred care. It’s lovely to see that the hard work is paying off!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 September 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 25 Feb 2026

    Coopers Croft Care Home in Stoke-on-Trent, Staffordshire, has been proud to work with Regent College for over two years, providing young people with invaluable work experience opportunities in a real...

  • 18 Dec 2025

    Residents at HC-One’s Coopers Croft Care Home in Stoke-on-Trent have kicked off the festive season in style with a joyful Christmas wreath-making workshop that brought together creativity, laughter and community...

  • 18 Dec 2025

    Residents at HC-One’s Coopers Croft Care Home in Stoke-on-Trent have kicked off the festive season in style with a joyful Christmas wreath-making workshop that brought together creativity, laughter and community...

Upcoming Events

There are no upcoming events for Coopers Croft.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Coopers Croft.

Meet the Team (3)

Sam Smith
Sam SmithJob Title:Home ManagerJoined: 2023

Sam is the manager of Coopers Croft.

Jacqui Burton
Jacqui BurtonJob Title:Front of House ManagerJoined: 2023

Jacqui is Front of House manager at Coopers Croft

Michaela Hodgson
Michaela HodgsonJob Title:Care ManagerJoined: 2023

Michaela is the Care Manager at Coopers Croft.

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