
This is a care home of the highest possible standardMoses E(Brother of Resident/Service User)

From the first time we came to view the home, we found it to be absolutely fabulousEileen B(Sister of Resident/Service User)

We now can relax knowing that he is in such a fantastic place.David L(Son of Resident/Service User)

This is a care home of the highest possible standardMoses E(Brother of Resident/Service User)

From the first time we came to view the home, we found it to be absolutely fabulousEileen B(Sister of Resident/Service User)

We now can relax knowing that he is in such a fantastic place.David L(Son of Resident/Service User)

Coopers Croft offers high-quality, residential and dementia care in a warm, welcoming environment designed to feel like home.
Staff are caring and compassionate and do their utmost to make a meaningful difference to the lives of residents. Staff at the home are highly trained and promote independence and ensure that every resident receives the highest quality of care, day and night.
Residents' bedrooms are en-suite and include fitted furniture, a flat-screen TV, mini fridge, Wi-Fi access, and a telephone point.
Care Provided by Coopers Croft
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Coopers Croft for full pricing details and T&Cs.
Contact Coopers Croft to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Sam Smith(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- The well-being of residents is priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Coopers Croft are pleased to welcome visitors into this brand-new home, with no limit on the number of visitors for each resident. Coopers Croft pride themselves on having an open-door policy.
Parking
- Coopers Croft has plenty of onsite parking for visitors.
Coopers Croft Reviews (45)
Coopers Croft has a Review Score of 9.9 (9.937) out of 10, based on 27 reviews in the last 2 years.
Over all time Coopers Croft has 45 reviews.
My mother recently moved into this home. She has been very well looked after. The staff are attentive and have got to know her and her personal preferences very quickly. The facilities are excellent. As far as I can assess the care is very good.
Thank you for sharing such positive feedback about our home. At Coopers Croft, kindness is at the heart of everything we do and are so pleased to hear your mum is happy and settling in well. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
We visit our friend here and find the home excellent and staff very pleasant. The residents all seem to be happy. We are always made welcome when we visit.
We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
Mum has settled really well, very surprised. Staff are really friendly and listen to any concerns. Very nice home. Plenty of entertainment provided by the entertainment staff. Very pleasant home.
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mum receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
My Dad has been a resident now since March 2024 and is very happy. The staff are friendly and very helpful. Family are welcome at any time and can join in the events. I would recommend Coopers to anyone for either restbite or a more permanent say.
Thank you for sharing such positive feedback about our home. At Coopers Croft, kindness is at the heart of everything we do, and are so pleased to hear your Dad is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we appreciate you taking the time to share your experience.
Based on comments from the resident and a visit three months ago and today 14th Aug 2024, and our experience having had a family member in a dementia care home for 10 years.
We would like to express our gratitude for your positive feedback. Your positive rating means a lot to our team of dedicated colleagues, who continuously strive to provide high-quality care for our residents. Thank you again.
Beautiful home like a hotel, with excellent care, all staff very friendly. Food is wonderful and lots of things to do and places to go. Would definitely recommend. Dad has been there for 12 months and is very happy.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. Thank you, once again, for your kind words.
Found staff very friendly. Helpful, nothing is too much trouble. 5 stars.
Thank you for sharing such positive feedback about our home. At Coopers Croft, kindness is at the heart of everything we do. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
All round excellent care! Residents are treated with great care and dignity. Staff are always happy to help and always friendly. Many great activities to keep the residents entertained and busy.
Would recommend Coopers Croft to anyone who needs elderly relatives to be cared for.
Since my mum has been a resident at the home I cannot fault her care. The staff are friendly and very welcoming. The food is good and her room is very well decorated and comfortable. She seems very happy which makes us happy.
My sister has been a resident since 18th September 2023. My husband has I visit her twice a week and are happy with her care. The staff are friendly and helpful. I can't think of anything to criticise.
After a year of looking at residential/nursing/retirement homes, my uncle finally moved into Coopers Croft last month. The staff are wonderful, nothing is too much trouble. The decor is beautiful. It feels like home from home. He loves the food and has enjoyed his first shower in 86 years! The staff have organised for a daily paper for him and we have organised a Sky TV package so that he can watch all his sports. His only worry is that he will be 'thrown' out once his money has run out, despite the management telling him that won't happen as long as he has paid two years. If he could see this in writing he would stop worrying.
I visit my lovely friend at Coopers Croft at least weekly. When I go, without fail, I am greeted with a warm welcome. The facilities at the home are absolutely incredible, and the home is beautifully clean and welcoming. My friend's needs are met, and she is supported by the warm and caring staff through her ups and downs. The staff are always looking for ways to make her feel valued and it really makes a huge difference to her and me. I feel hugely confident that she is so well-loved and cared for. The food is amazing; I chat with all of the residents when I visit, and they all talk very highly about the meals, snacks and the cook. There are so many activities to meet the needs of the different residents, and the community are frequently involved too. All of the staff are so kind and responsive, and the residents, including my friend, have lovely bonds with them. It really is a beautiful, heart-warming place. I am so happy my friend is in the care of Coopers Croft.
Thank you for such a fabulous review; we are so pleased to leave such an amazing impression. All of our residents are hugely valued. We have a wonderful community at Coopers Croft and think of ourselves as a big happy family. As a regular visitor, you are very much part of that family. We are so glad you can join us regularly and look forward to many visits to come.
Coopers Croft provides outstanding facilities to look after your loved one. All the staff are highly professional, very diligent, caring and friendly. There is a lovely warm, welcoming atmosphere and plenty of activities and community interaction. We felt so supported and completely reassured right from the start and, not being local, can rest easy knowing Mum is safe here and so very well cared for. We really look forward to our visits and love seeing the photos on social media. We highly recommend to anyone looking for residential care.
Thank you for this wonderful feedback. We know that when you live a little further away, it’s important that we communicate well and give you all the reassurance you need that your loved one is in the best hands. We are so pleased that your mum is happy with us, so you can rest easy and simply enjoy spending time with her whenever you visit.
An excellent, safe and secure home at Coopers Croft for my mother to stay. Very clean and also stylish furniture, giving the impression of a luxury hotel. Staff are very caring and helpful. Very pleased.
Thank you for taking the time to leave such a lovely review about Coopers Croft. We will be sure to share it with our team.
A fantastic place for all the residents and any visitors who call. Staff friendly and very welcoming. Establishment very homely.
Thank you for your review! We’re so pleased to hear that you feel welcome at Coopers Croft – it’s very important to us that our residents and their loved ones feel at home from the moment they walk through the doors. Please drop by anytime!
What a caring and kind environment at Coopers Croft. Without exception, all the staff have been caring, courteous and professional, offering supportive encouragement for the patient and family. We wouldn't hesitate to recommend this facility to anyone looking for care for a loved one.
What a wonderful review! We are so proud of our team at Coopers Croft for providing the incredible person-centred care that our residents deserve, so it’s fantastic to hear that their commitment to supporting residents and their families is shining through. Thank you for your feedback; we’ll be sure to pass the message along.
My brother is well looked after, the best care home locally. My brother is in the early stages of Alzheimer's, I hope he can stay here, he is very happy, and will recommend it to anyone.
Thank you for taking the time to send a review, it’s lovely to have your brother staying with us and fabulous to hear that he would recommend us!
Both my aunt and my uncle have been/are very happy at Coopers Croft. We as a family have been thrilled with their accommodation. From day one and with some hesitation on their part, they have been well cared for and supported.
Thank you for taking the time to send a review. We understand how a new resident can be nervous about coming into care and we do everything we can to support them so it’s great to hear that they have settled in so well.
Despite having just opened, it was obvious that all staff were highly trained and all best procedures and practices were in place and being implemented.
It is highly recommended and fully deserving of its rating.
Thank you for such a glowing review. We are very proud of our facilities, and we work hard as a company to make sure that whether our home is brand new or well established, we have the same high level of person-centred care. It’s lovely to see that the hard work is paying off!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (0)
- 25 Feb 2026
Coopers Croft Care Home in Stoke-on-Trent, Staffordshire, has been proud to work with Regent College for over two years, providing young people with invaluable work experience opportunities in a real...
- 18 Dec 2025
Residents at HC-One’s Coopers Croft Care Home in Stoke-on-Trent have kicked off the festive season in style with a joyful Christmas wreath-making workshop that brought together creativity, laughter and community...
- 18 Dec 2025
Residents at HC-One’s Coopers Croft Care Home in Stoke-on-Trent have kicked off the festive season in style with a joyful Christmas wreath-making workshop that brought together creativity, laughter and community...
There are no upcoming events for Coopers Croft.
Accreditations
There are no accreditations posted yet for Coopers Croft.
Meet the Team (3)

Sam is the manager of Coopers Croft.

Jacqui is Front of House manager at Coopers Croft

Michaela is the Care Manager at Coopers Croft.
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