The Limes

The staff are always very friendly. There's always a food cary and drinks coming round to make sure everyone is fed and watered. It's very safe, clean and warm. If it's a birthday or an event the staff always go the extra mile to celebrate and make a fuss of people.

My mum is a resident in The Limes and the staff are amazing with her nothing is too much trouble. If she is not well we are informed. She is well cared for and we feel al her needs are being met. It was a difficult descision for mum to go into a home but we feel we have made the right one,mum has company. Keep up the good work.

anything I want to know. The cares well nothing is too much trouble. The room my wife is in very good indeed she tells me she is happy there.

My mum came into the home a few weeks ago and has settled in nicely. She has been helped by the staff to settle in with excellent care and dignity. She says she likes the staff, activities and food. The family are very pleased with the handover from the hospital and very pleased with the overall care. A big thank you to everyone at the home.

Having never had anything to do with care, my mum came into The Limes having been in hospital. For us as a family, it's been the best decision ever made. The management and the staff go above and beyond to care from having months of a very lovely and poorly mum over the last 6 weeks, we can now see a massive change in our mum. She's happy, well looked after and most of all safe. Keep up the good work and thanks to you all.

When my brother came here, he was the happiest he had been for a long time. The staff were so kind, nothing was too much trouble for them and the place is fantastic. Great atmosphere and the food is plentiful. Very cosy and happy. My number one choice.

My mum has only been in this home for nearly a week, what fantastic staff. Everyone goes above and beyond so my mum is now the mum I used to know thanks to everyone there. She settled really well. The Manager is a first-class lady. Nothing is too much trouble and treats everyone as her big family. 10/10 for everyone from the laundry lady who is so pleasant, to all the staff keep up the good work.

This is the second time this year my mother-in-law has used The Limes as respite care for a couple of weeks. We have been blown away by the kindness, level of care and friendliness of all the staff. She was made to feel welcome from the moment she walked in the door. She settled almost immediately which is a testament to the care home. The Manager is amazing and always makes you feel like nothing is too much to ask. Thank you The Limes!

My father has advanced Alzheimer's and dementia and has been here since the 3rd October I can not fault the care my dad continues to have here. The manager is amazing and goes above and beyond to provide excellent care here. All the staff are brilliant, very friendly and caring and it's a comfort knowing that my dad has such wonderful people looking after him.

My grandmother is a resident at The Limes. She is extremely well looked after. The staff are amazing and they take the time to get to know each resident personally. They noticed my grandmother wasn't herself and were quick to discover the cause and soon she was back to herself. They go above and beyond and always keep us well-informed about everything. They are always friendly when we visit. My grandmother always has a cup of tea or a drink to hand and meal times are protected.

My mum becomes part of The Limes family when she visits. I don’t know what we would have done without the help of this amazing team of people.

The warm, welcome greetings from the residents when any visitors come, speaks volumes for the home rather than any review that could be left.

My Dad has been a resident at The Limes for over three years. During that time I feel that his health and wellbeing has always been a priority of the caring staff. The staff are always respectful, friendly and approachable. I'm kept well informed and encouraged to be open and honest if I have any concerns. Regardless of when I visit The Limes, it always feels fresh and clean and my Dad's appearance reflects the care and attention shown to him. I wouldn't hesitate to recommend The Limes to anyone looking to find a caring and safe environment for their loved one.

My mother has been a resident at The Limes in Fenton for a few years now. It was an extremely difficult decision to place her into care at the time but we had to do what was best for her situation. Since being at The Limes my mother has received the utmost high standard of care and consideration that we could only have wished for. Even during the pandemic the staff were very attentive and kept us fully up to date. The rooms are very clean and airy and the home is well kept. We have regular updates via telephone calls or the closed social media page which advises us of the many activities that are happening. All of the staff show lots of care and kindness to my Mum and have lots of laughs together.

My mum has been a resident at The Limes since September 2020. She has recently suffered a urine infection and chest infection. She has been looked after with care, consideration and thoughtfulness. The staff have been wonderful keeping me informed of any deterioration and improvement in her condition. They keep her comfortable and content.

Relatives are kept up to date via the closed group Facebook page or by phone for personal matters.

As probably many more people feel, the last thing I wanted to think about was having to put my mum into full-time care. I visited many, some only 2 minutes from where I live, but none of them ticked all the boxes, until I stepped foot in The Limes and met the manager. I immediately felt comfortable with the surroundings and all the staff were so friendly and warm. The manager is fantastic at her job, everything is very well organised and she makes you feel so much better during such an anxious time. The rooms are lovely and it's comforting to know that Mum has her own things around her to make it feel like home from home. Everywhere is clean and the residents always look clean and tidy. There is always plenty going on to amuse the residents, Mum especially likes the singing and dancing. It is so reassuring to know that she is being well looked after and that she is safe. I would 100% recommend this home.

They have supported her with dignity and respect and are developing a person-centred care and support with my sister, not for her.

I was anxious about my mum going into care but I didn't need to be as The Limes is a home from home. All the staff are amazing they are so caring and helpful, nothing is too much trouble. The home is clean and the food is excellent also there are regular activities and entertainment. As a family, we are kept well-informed and we don't feel that there is anything we can't ask.

I can't recommend them highly enough. The room she is in is spotless. The food is of a good variety and there are plenty of activities for the residents to participate in. All care staff are caring and attentive.