The Limes

Glebedale Road, Fenton, Stoke-on-Trent ST4 3AP
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8.4 23 Reviews
  • The Limes, Stoke-on-Trent
The Limes is located in the Fenton area of Stoke-on-Trent and well-situated for access to local amenities and transport, supporting the independence of those with care needs while delivering a professional and tailored service.

The residence is ideal for people with mobility issues and also specialises in dementia care, being a pleasant environment that supports a relaxing lifestyle.

All carers are highly-trained and experienced in delivering services that respect the individual, having access to excellent care resources and expertise.
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Care Provided by The Limes

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact The Limes to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Limes to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Elizabeth Bond (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (14)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Parking

  • Parking available on site.

The Limes Reviews (23)

8.4

The Limes has a Review Score of 8.4 (8.384) out of 10, based on 3 reviews in the last 2 years.
Over all time The Limes has 23 reviews.

Overall Experience
  • 17
  • 6
  • 0
  • 0
  • 0
Date Published
  • 23
  • 2
  • 2
  • 3
  • 20
Reviewer Connection to The Limes
  • 13
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Dennis D (Son of Resident) published on 29 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife and I have been caring for my father for four years now, with no break. When we contacted Social Services for help, they arranged for four weeks of respite at The Limes, for which we were at first equal parts grateful and (frankly) a little nervous. We had no need to be nervous. The staff at
The Limes are caring, courteous and gentle with Dad at all times. He is happy, settled and secure. He has company and companionship throughout the day (something we could not really provide with only two of us) and there are regular events and entertainment throughout the week, which he looks forward to. He is as well fed and cared for as we could hope. In short, I feel that staying at The Limes has been a very positive move for both my wife and myself but most especially, and most importantly, for Dad. If only for respite, I would recommend it to anyone.
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  • Treated with Dignity
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Review from Susan J (Sister of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent/Caring Staff/So helpful. Our brother has been a resident at the Limes Care Home in Fenton for only a few weeks, but in that time we have found the care to be excellent, and the staff too. The room he has is lovely, very clean, and the bedding is spotless. The food is lovely (I have actually
seen some of the food). They also have daily activities. The staff here seem to "go the extra mile" for your loved one, if we call to visit my brother or phone The Limes for anything, they know straight away who we are ringing about which is so reassuring. Very special thanks to the staff who have helped us a lot in a difficult situation this week. Also, thanks to one member of staff, in particular, (always smiling and helpful), the lovely lady in the kitchen, once again always smiling. The Limes is run by the manager and deputy and we feel they are doing an excellent job. Many thanks to you all. So appreciated.
Reply from Meera Shah, Director at The LimesThank you so much for your valued, positive feedback which we will pass on to the Team.
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Review from Jamie S (Son of Resident) published on 9 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very nice and always helpful. Our mother seems to be settling down nicely.
Reply from Lorraine Colclough, Manager at The LimesThank you, Jamie. I appreciate you taking the time to complete the review. The Team and I are looking forward to meeting you further once all restrictions have been lifted. Kind Regards, Lorraine Colclough.
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  • Value for Money
Current Review Score: 8.4 (8.384)

Overview of Review Score

The Review Score of 8.4 (8.384) out of 10 for The Limes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for The Limes is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.523 Points relating to the number of positive Reviews for The Limes is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 3 Positive Reviews ÷ 11 = 0.273
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Oct 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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