Care Homes Owned by Cedar House Care Home Ltd

From initially making contact with Cedar House staff to my mother moving in for respite, but now permanently, most aspects of care and attention to her have been excellent. Minor grumbles and requests are attended to in a timely fashion which has led to her being happy and contented.

All the staff are excellent.

We sourced care at Rosemary lodge initially for respite care. Staff were really welcoming, supportive and caring and mum settled really well into the lovely but homely environment. The activities have been a valuable addition for mum and she has enjoyed them and also the social interaction. These were missed during weekends and holidays. Mum has now become a permanent resident in the home

my elderly aunt (97) has been in Rosemary lodge for the last 17years. The home, carers and office staff, all staff have always been kind and professional. During August of this year my aunt has had several falls,(due to her own lack of patience ) the staff have been quick to act appropriately, getting the medical attention she has required and informing relatives where she would be going hospital wise. They have visited and assessed her ready to go back to the Care Home and have done everything to make sure she is back and cared for.

The food is excellent with meals always freshly prepared on-site. There is a great range of activities available to keep residents happy and active.

Good start to my father's residency but soon deteriorated. Rough treatment has been alleged. Broke his arm and it was three days before he was sent back to hospital to have cast reapplied. Staff did not diagnose delerium!

Overall the quality of the home and care provided is good. Staffing levels appear to be low at weekends. This can result in residents rising times to vary which can be annoying as they like their routine.

The standard of the home is very good, the care and the quality is fine. There are activities and entertainment planned throughout the week, which everyone can take part in and also external visits to theatres/boat trips etc etc. Whenever Mum has any concerns they deal with these straight away and also inform us of anything that is ongoing or requires our input. The only recommendation would be for some of the "family" events where additional family members are invited in to take part and be with their loved ones could take place occasionally on a Saturday or Sunday, some families that have had to utilise a care home are still having to work full time and this is disappointing for the resident when nobody is able to attend with them.

My father was brought into Meadowbank on New Year's Eve following a period of delirium, lack of mobility, loss of appetite and high potassium levels. The staff and management without exception have been amazing with him, and have brought him back to being happy and interested in life. Moving him to a downstairs room with a view of the garden has perked him up, and at 97 though he still had mobility, heart and kidney issues, I feel thanks to Meadowbank, he has more time. His quality of life has improved since moving in as he enjoys the constant company and attention and has made friends. Being a home very close to where he lived before he did not have to change doctors' surgery and indeed Meadowbank, given close ties to his surgery, is like a nursing home.

Thank you Cedar House

Our mum has really come to life since moving to Meadowbank. There is always something going on that she can get involved with if she wishes. The food is good, mum particularly likes the fish and chips on Friday.The staff at Meadow bank are so kind and caring and as family member you get to know the staff too. We would highly recommend Meadowbank we definitely made the right choice.

I have been visiting a service user at Meadowbank for several years. The staff are welcoming and friendly whenever I arrive. Their care of the residents is always very attentive, good humoured, and each person's individual requirements are kindly met, and time is spent with them. At the same time, the staff are efficient in dealing with the day to day needs and medical requirements of the residents. There are plenty of activities available each day for those who wish to join in, and great days arranged for friends and family at festival times. While efficiently dealing with daily requirements, the atmosphere is helpful, kind and considerate. I cannot praise the staff enough.

I cannot fault Rosemary Lodge and would highly recommend it to anyone looking for a genuinely caring and supportive home.

This care home has a caring and responsible approach to the residents, and the staff nurse and manager are able to answer any queries and are approachable. It is clean and well run, and the food is varied and of good quality.

We continue to feel that Cedar House is "home from home" for Dad. The level of care and support continues to be excellent whilst maintaining a sense of family, which includes the residents' families. The Home is kept clean and well maintained, staff are friendly and there is usually something going on, or someone around for Dad to talk with. If I could, I would book a place for myself for when I'm unable to manage at home - but hopefully that's a good few years off yet!

Cedar House Care Home is a wonderful place, welcoming, warm, clean, and furnished to a very high standard. The staff and management are amazing!!!! They are caring, patient and always keep me well informed of any changes in mums health, happiness and wellbeing. The food always looks tasty and well presented. The activities on offer are plentiful and varied. Mum has now been in Cedar House over 3 years and in that time the staff members have been consistent which is reassuring as I feel that is just as important for the family visiting as well as the resident. Knowing mum is so well cared for is of great comfort to us all. Thank you Cedar House.

My mum has only been in the home a few months however she has been made to feel very welcome and has settled in extremely well. All the staff are extremely kind and friendly always making time for a chat with both family and resident. The home itself is spotlessly clean and has a very homely feel. Unfortunately my mum was taken ill at the home however their prompt action ensured that she received quick treatment. The level of care is excellent and it very much feels like home to all.

Mum has settled in really well and is enjoying the company and all the activities. All the staff are friendly and caring and very professional. Cedar house is lovely and warm and has a very comfortable and homely atmosphere, which suits her very well. The level of care if there are any medical issues is excellent.

Thank you all...and to top it all, I feel very cared for when I visit. You can't believe what a tonic this is!

I can't speak highly enough of The Cedars Team as they are looking after Mum beautifully and I get to spend quality time with Mum instead of being the carer.