Cedar House

249 Station Road, Rothley, Leicester LE7 7LD
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9.9 59 Reviews
  • Cedar House, Leicester
Cedar House provides high-quality residential care for older people, with a truly committed team of staff dedicated to ensure the needs of each resident are met and they can live a comfortable, fulfilling and enjoyable life.

With two dining rooms, two sitting rooms, a snug, a reception and a cafe to choose from, residents can easily find their own social circle within a group of like-minded friends. There is a range of lounges and living spaces available for small group activities to be carried out and each bedroom has en-suite facilities so the privacy and dignity of each resident is maintained.

Outside there are delightful gardens and two warm, south-facing courtyards that are cosy and tranquil sun traps in the summer. The doors are always open so residents can come and go as they please.

A multi-range of activities form the basis of the vibrant and rewarding daily experiences residents enjoy.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Cedar House Care Home Ltd

Person in charge

  • Lisa Stinson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • Visiting is permitted at any time. Doorbell on external wall.

Parking

  • Parking on site

Cedar House Reviews (59)

9.9

Cedar House has a Review Score of 9.9 (9.861) out of 10, based on 14 reviews in the last 2 years.
Over all time Cedar House has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cedar House
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Total of 59, showing 1-20
Review from Carol K (Daughter of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cedar House is a professionally run care home with outstanding staff who are caring, respectful, compassionate, well equipped to deal with difficult situations, knowledgeable, and who all work to provide a home with a wonderful, warm atmosphere. My mum is as happy as she could be giving up her independence
and appreciates this is the best place for her as the home constantly updates her care plan to facilitate her condition.
Reply from Andrew Cohen, Owner at Cedar House

Thank you for your kind comments; we will share this with our staff, who will feel well appreciated!

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Review from Alan L (Son of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the last five years the staff of Cedar House have provided excellent care for my mother. As she approaches 94 her health has naturally deteriorated but I know mum is in safe, compassionate hands.
Over many visits to the home, I have seen staff at all levels give professional care but also genuine
affection too.
The management team are always helpful and keep us informed of issues as they arise.
It is a huge comfort to my siblings and I to know that our mother is in such good hands.
Reply from Andrew Cohen, Owner at Cedar House

Thank you for your compliments; all our hard-working staff put their life and soul into caring for our residents, who are like family to us. They are certainly grateful when this is so clearly recognised.

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Review from L W (Niece of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care is excellent. There is a choice of food, with varied menus. Cleanliness is always first class. Rooms are very comfortable, with attention to detail. There are planned activities, and entertainment, with occasional theatre trips. All staff and management at Cedar House are very professional, kind,
thoughtful and caring. The only minor issue I've experienced is attention to detail with laundry.
Reply from Andrew Cohen, Owner at Cedar House

We sincerely appreciate your comments and acknowledgement of the care we provide. Recognising the dedication and effort our staff put into improving the lives of our residents is a source of encouragement for our team. Thank you for taking the time to share it with us.

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Review from Jill W (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has recently had an accident when he was out with my husband. The concern and care shown by staff on his return and the love which flows in the home meant that I was quite content to leave dad in their care. I wrote to someone, that I had returned him to the loving care of the care home - it makes
such a difference knowing that he is cared for.
Reply from Andrew Cohen, Owner at Cedar House

Your recognition of our staff's dedication and hard work in improving our residents' quality of life means so much to us. Thank you for your kind words and thoughtful praise, it truly brightens our team's day and motivates us to continue providing the best care possible.

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Review from Susan J (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a Cedar House resident since the Summer. He has always been fiercely independent but has adjusted well particularly with the empathy shown by the management team. They, along with their staff, although busy, offer time for a chat about any concerns, keep us informed of any issues, are
kind, caring and smiley.
The carers are quick to get medical help if needed, again informing the family and discussing with my dad.
The maintenance team are visual and will help in any way to accommodate items from home.
The home is welcoming, clean,smells nice - is warm and friendly and I feel at home there too.
The dining room is fabulously arranged and there is a lovely small cafe available.
The residents are offered a decent choice of food and amount is varied per residents wishes. They are encouraged to eat in the dining room or if preferred can remain in their room.
We have weekly updates of the many activities if you wish to participate.
We are all happy, as dad is too, with Cedar House.
Reply from Andrew Cohen, Owner at Cedar House

We are deeply grateful for your kind words and thoughtful praise for the care we provide. Your recognition of our staff's hard work and dedication to enhancing the quality of life for our residents means so much to us. Thank you for taking the time to acknowledge their efforts it truly inspires and uplifts our team.

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Review from Robert Y (Son of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cedar House care home continues to deliver excellent care for my elderly mother. Staff are well trained, motivated and very caring people.
Staff are so helpful with any problems that arise with my mum's care.
Reply from Andrew Cohen, Owner at Cedar House

Thank you for your compliments. Our staff are always appreciative when all their hard work and positive interactions are recognised.

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Review from Anne W (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad came into Cedar house for respite not long after Mum passed away, he felt he did not want to be at home by himself and was struggling. After two weeks of respite Dad decide he want to became a permanent resident, Dad seems happier in himself and the staff seem nice and have time for a chat with
relatives if needed.
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Review from Janine B (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful, caring staff. Very clean, welcoming environment. Lots of different activities on offer for the residents to enjoy. Management are very visual, informative and reassuring. A wonderful place for mum to live.
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Review from Neil S (Son of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family is very happy with the care which Cedar House are providing for my Mum. The home keeps us informed of any medical issues eg chest or urine infections. Telephone contact via Cedar House's mobile phone system works well. My Mum often comments that the staff in Cedar House are very kind to her.
Cedar House staff have helped us with an attendance allowance application and have helped us with options relating to funding my Mum's care. We are impressed with the range and regularity of activities which Cedar House provides for all residents.
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Review from Robert G (Son of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the home for just over three months now and has settled and doing well. The staff have all welcomed her and made mum feel at home. All of my first impressions are good and I feel my mother is being well cared for. I think Cedar House has been a good choice for our mum and I am confident
I could talk to them if I had any concerns.
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Review from K S (Daughter of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The quality of the home starts at the top and the leaders on a day-to-day basis are excellent. The staff treat the residents with the greatest respect and whilst they are busy they take the time to get to know the residents, it is like a family.
My Mother took some time to settle, especially as she
joined when isolation was required due to COVID. I couldn't have asked for a more supportive team at a time that was difficult for all of us.
The home is extremely clean, well looked after, and has beautiful gardens. The maintenance team works hard to keep everything functioning and they make such a difference (including when my Mum asked one of them to ensure they cut the lawn near her room - which they did!).
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Review from M T (Son of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has not been sentient or able to get out of bed for 2 years. The care she receives from all involved from the management to the nurse and staff has been caring, professional and heartwarming.
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Review from A F (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home set in beautiful gardens. The room is immaculate and beautifully decorated. The staff is very helpful and nothing seems to be any trouble for them.
We are highly happy with the care that my Father receives. Dad is happy at Cedar House and asked to stay permanently after his respite
stay. All the staff go above and beyond.
Reply from Andrew Cohen, Owner at Cedar House

Thank you for your kind words. All our staff appreciate the recognition of their hard work and dedication. Your support means so much to us and motivates us to continue providing the best possible care for our residents.

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Review from Susan G (Niece of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt passed away in November 2023, having lived in Cedar House since early 2021. The staff in this residential home treat all of their residents as family, and the care and love shown to my aunt throughout her stay, especially towards the end, was incredible. She was remote from her family, meaning
that visits were well-spaced, but we were able to see her enjoying life through the social media pages of the home. As it became clear that she was approaching the end of a long 93-year life, we were all able to gather and see her through to the end. During this time, the staff could not have been more caring and supportive of the family members as well.
Having viewed a large number of care facilities for both my aunt and, previously, my father, I can confidently say this is the best I have seen and would thoroughly recommend it to anyone whose elderly loved one is in need of care. My thanks to all of the staff there.
Reply from Andrew Cohen, Owner at Cedar House

We are very appreciative of your kind words; they mean a lot to us as we strive to provide care and love to all our residents. Our team is committed to creating a warm and supportive environment and is truly thankful when those efforts are recognised.

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Review from J H (Relative of Resident) published on 4 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative quickly decided to become a resident during respite care eighteen months ago. Cedar House's facilities are excellent; clean and very well kept. The staff, and their kind support in a safe environment, have helped my cousin relax and enjoy life. Any medical issues have been dealt with promptly
and family kept updated. No effort is spared to provide interests and activities and these are communicated to family. Access to outside space and the café are a real bonus. Cedar House is expertly managed.
Reply from Andrew Cohen, Owner at Cedar House

We are delighted and appreciative to receive such warm praise for Cedar House, we will certainly share your comments with all our staff.

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Review from Robert M (Son of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly in-laws stayed there for a month after leaving hospital. I was very impressed with the friendly staff, cleanliness and facilities of the home. This is probably one of the best care homes that I have seen. I will have no hesitation to have my elderly in-laws return if or when necessary.
Reply from Andrew Cohen, Owner at Cedar House

Thanks for the positive review, we really appreciate your comments.

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Review from A B (Daughter of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Cedar House for about eight months, and she has been very well looked after by the staff team there. Occasionally some can be a little impatient, but they do work hard, and it can be very demanding work. The senior staff are particularly excellent, knowledgeable, caring and professional.
It is very much a home - welcoming, warm, comfortable and friendly. There is always a buzz of life there, and the activities on offer are interesting and varied. I just wish Mum would join in with them more. She is always asked, but they respect her wish not to. I certainly wouldn't want my Mum anywhere else.
Reply from Andrew Cohen, Owner at Cedar House

We are delighted you are happy with your choice of Cedar House; we all strive to make a home from home for all our residents.

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Review from S H (Ex Family Member) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home, quite the best our family has ever experienced. Wonderful and caring staff, they really are so proud of their home.
We highly recommend Cedar House and really thank the manager and all her team for their care of our Mum.
Reply from Andrew Cohen, Owner at Cedar House

Amazing! - we agree! We are so proud of Cedar House and all our staff who work so hard to care for our residents.

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Review from Sue L (Daughter of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We continue to be very happy with the care provided to our mother by the staff at Cedar House. A marvelous range of activities and visiting groups from the community make for an interesting and interactive life. The addition of the Café has made the place even more sociable and provides a place for
small groups of people to meet socially.
Reply from Andrew Cohen, Owner at Cedar House

We put significant resources into our activities, there is a team of three coordinators, and every day there is so much going on. We believe this delivers the best quality of life for our residents and their overall happiness.

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Review from Jonathan S (Son of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is a caring community. Facilities are good and well maintained. My mother has been very happy since joining two years ago. She remarks on how friendly the staff are. She can be as independent as she wishes and does not feel at all institutionalised. There are however many organised and unorganised
activities which she can and does enter into. Her only gripe is that she would like the choice of food to include more vegetarian options. Visitors are made very welcome and I am kept informed by staff about my mother’s health.
Reply from Andrew Cohen, Owner at Cedar House

Jonathan, thank for your review. Please check with our chef, she does offer vegetarian alternatives to the regular menu.

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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Cedar House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Cedar House is calculated as follows: ( (144 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 166 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cedar House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

No image found

Lisa Stinson

Job Title: Home Manager Joined: 2007

A highly experienced and devoted caregiver, who has been at Cedar House for over 15 years, the past eight as manager.

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Karen Marshall

Job Title: Deputy Manager Joined: 2010

Karen has been at Cedar for 10 years, the past eight years as deputy.

Frequently Asked Questions about Cedar House

What types of Care is Cedar House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Cedar House have?

There are 45 Single Rooms.

What are the Facilities & Services at Cedar House?

Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cedar House to the centre of Leicester?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cedar House to verify any information. View our terms and conditions. Cedar House has an Enhanced Service - more info.