Cedar House

Overall the quality of the home and care provided is good. Staffing levels appear to be low at weekends. This can result in residents rising times to vary which can be annoying as they like their routine.

The standard of the home is very good, the care and the quality is fine. There are activities and entertainment planned throughout the week, which everyone can take part in and also external visits to theatres/boat trips etc etc. Whenever Mum has any concerns they deal with these straight away and also inform us of anything that is ongoing or requires our input. The only recommendation would be for some of the "family" events where additional family members are invited in to take part and be with their loved ones could take place occasionally on a Saturday or Sunday, some families that have had to utilise a care home are still having to work full time and this is disappointing for the resident when nobody is able to attend with them.

Thank you Cedar House

Most importantly, the staff are wonderful and so caring; nothing is too much trouble for them. My Mother recently suffered an illness and the staff pulled out all the stops to get her the appropriate care and ensure a speedy recovery.

We continue to feel that Cedar House is "home from home" for Dad. The level of care and support continues to be excellent whilst maintaining a sense of family, which includes the residents' families. The Home is kept clean and well maintained, staff are friendly and there is usually something going on, or someone around for Dad to talk with. If I could, I would book a place for myself for when I'm unable to manage at home - but hopefully that's a good few years off yet!

Cedar House Care Home is a wonderful place, welcoming, warm, clean, and furnished to a very high standard. The staff and management are amazing!!!! They are caring, patient and always keep me well informed of any changes in mums health, happiness and wellbeing. The food always looks tasty and well presented. The activities on offer are plentiful and varied. Mum has now been in Cedar House over 3 years and in that time the staff members have been consistent which is reassuring as I feel that is just as important for the family visiting as well as the resident. Knowing mum is so well cared for is of great comfort to us all. Thank you Cedar House.

My mum has only been in the home a few months however she has been made to feel very welcome and has settled in extremely well. All the staff are extremely kind and friendly always making time for a chat with both family and resident. The home itself is spotlessly clean and has a very homely feel. Unfortunately my mum was taken ill at the home however their prompt action ensured that she received quick treatment. The level of care is excellent and it very much feels like home to all.

Mum has settled in really well and is enjoying the company and all the activities. All the staff are friendly and caring and very professional. Cedar house is lovely and warm and has a very comfortable and homely atmosphere, which suits her very well. The level of care if there are any medical issues is excellent.

Thank you all...and to top it all, I feel very cared for when I visit. You can't believe what a tonic this is!

I can't speak highly enough of The Cedars Team as they are looking after Mum beautifully and I get to spend quality time with Mum instead of being the carer.

Never had cause to complain.

Noteworthy, in a field where given the nature of the work and pressures involved care jobs are challenging, is the fact that staff turnover during the 3 years plus mum has been at Cedar House has been low.

There is a lot of happiness in Cedar House.

The Team at Cedar are amazing. They look after Mum's needs extremely well. She has regular doctor reviews and her medications are well managed on a daily basis. There are regular, varied activities for the residents managed by a very friendly, hands on activities team. All the carers know my Mum by name and know her likes and dislikes. The food is great and the residents look forward to meal times. The accommodation is a very high standard with most rooms have direct access to a garden and of great importance the central heating is ALWAYS on!

Cedar House is a professionally run care home with outstanding staff who are caring, respectful, compassionate, well equipped to deal with difficult situations, knowledgeable, and who all work to provide a home with a wonderful, warm atmosphere. My mum is as happy as she could be giving up her independence and appreciates this is the best place for her as the home constantly updates her care plan to facilitate her condition.

It is a huge comfort to my siblings and I to know that our mother is in such good hands.

Care is excellent. There is a choice of food, with varied menus. Cleanliness is always first class. Rooms are very comfortable, with attention to detail. There are planned activities, and entertainment, with occasional theatre trips. All staff and management at Cedar House are very professional, kind, thoughtful and caring. The only minor issue I've experienced is attention to detail with laundry.

We are all happy, as dad is too, with Cedar House.

Dad came into Cedar house for respite not long after Mum passed away, he felt he did not want to be at home by himself and was struggling. After two weeks of respite Dad decide he want to became a permanent resident, Dad seems happier in himself and the staff seem nice and have time for a chat with relatives if needed.

Our family is very happy with the care which Cedar House are providing for my Mum. The home keeps us informed of any medical issues eg chest or urine infections. Telephone contact via Cedar House's mobile phone system works well. My Mum often comments that the staff in Cedar House are very kind to her. Cedar House staff have helped us with an attendance allowance application and have helped us with options relating to funding my Mum's care. We are impressed with the range and regularity of activities which Cedar House provides for all residents.