Cedar House

249 Station Road, Rothley, Leicester LE7 7LD
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9.9 59 Reviews
  • Cedar House, Leicester
Cedar House provides high-quality residential care for older people, with a truly committed team of staff dedicated to ensure the needs of each resident are met and they can live a comfortable, fulfilling and enjoyable life.

With two dining rooms, two sitting rooms, a snug, a reception and a cafe to choose from, residents can easily find their own social circle within a group of like-minded friends. There is a range of lounges and living spaces available for small group activities to be carried out and each bedroom has en-suite facilities so the privacy and dignity of each resident is maintained.

Outside there are delightful gardens and two warm, south-facing courtyards that are cosy and tranquil sun traps in the summer. The doors are always open so residents can come and go as they please.

A multi-range of activities form the basis of the vibrant and rewarding daily experiences residents enjoy.

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Cedar House Care Home Ltd

Person in charge

  • Lisa Stinson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • Visiting is permitted at any time. Doorbell on external wall.

Parking

  • Parking on site

9.9

Cedar House has a Review Score of 9.9 (9.861) out of 10, based on 14 reviews in the last 2 years.
Over all time Cedar House has 59 reviews.

Overall Experience
  • 45
  • 11
  • 3
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Date Published
  • 59
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  • 8
  • 14
  • 45
Reviewer Connection to Cedar House
  • 18
  • 15
  • 15
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 59, showing 41-59
Review from Mavis M (Resident) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfactory
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Review from B P (Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers excellent.
Food perfect. Good variety.
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Review from Rose Doreen G (Resident) assisted by family/friend published on 10 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel very satisfied with the care I receive for my needs. Everyone is friendly and attentive to my requests. The meals are lovely. I am always warm. I feel the staff have got to know me - the things I like and don't like! All round very satisfied.
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Review from Helen T (Niece of Resident) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Cedar House for just over a year. She has settled well, leaving her own home and independence was very difficult but the safety and comfort she feels here made the transition very much easier than we had thought it would be. There is plenty of activity and friendliness
at all time. I feel my aunt is content and well cared for.
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Review from Margaret B (Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here 15 months and enjoy the experience.
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Review from M W (Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring atmosphere.
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Review from M W (Great-Niece of Resident) published on 10 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Cedar house were very welcoming, friendly and bubbly. My great aunt told me that she was very much enjoying her time there.
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Review from J W (Great-Nephew of Resident) published on 10 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was impressed with the facilities and activities available for residents and would wholeheartedly recommend their services to anyone in need of residential care.
My relative seemed very happy here as they were obviously being cared for very appropriately and professionally.
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Review from Lee W (Nephew of Resident) published on 3 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is excellent in its layout and has all the amenities some could need in the later part of life. The staff are wonderful, caring and very respectful and have a great attitude to the care system they work. I would recommend this place to anyone in need of the type of care they offer without
hesitation.
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Review from Nora W (Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Generally very good. Staff run in and out a bit quick!
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Review from H E (Daughter of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cedar House is a beautifully presented and well run care home, with regular varied activities.
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Review from G S (Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with my stay at Cedar House. Nothing to really complain about.
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Review from Sue M (Daughter of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Cedar House Care Home is the best in the area. We visited 7 other homes when my mother decided to go into respite care in February 2016 (she then decided to stay permanently) and this home was by far the best. The staff are caring, attentive and treat the residents with respect, taking into
account their individual needs.


Someone is always available if I have any queries or concerns. Nothing is too much trouble for the staff. They provide lots of activities for the residents to take part in and the gardens are kept beautifully for the people to walk around and sit in.

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Review from J H (Resident) assisted by family/friend published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quite happy. Room is large with own facilities.
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Review from Gillian L (Daughter of Resident) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been living in Cedar House for just over a year.
The staff are caring and do their best to meet her needs at all times.
The home is always clean, well staffed and welcoming.
I would not hesitate to recommend Cedar House to anyone seeking a care home for a relative.
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Review from D J (Resident) assisted by family/friend published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Looked after very well. Good food and good activities.
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Review from Doreen L (Resident) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very satisfied with service of everyone.
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Review from Kathleen B (Resident) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had not heard of Cedar House previously and since then, I have been very satisfied with my time here. (About one year).
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Review from P H (Niece of Resident) published on 7 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care, very helpful and good activities.
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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Cedar House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Cedar House is calculated as follows: ( (144 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 166 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cedar House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (2)

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Lisa Stinson

Job Title: Home Manager Joined: 2007

A highly experienced and devoted caregiver, who has been at Cedar House for over 15 years, the past eight as manager.

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Karen Marshall

Job Title: Deputy Manager Joined: 2010

Karen has been at Cedar for 10 years, the past eight years as deputy.

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