Submit a Review for Butts Croft House
Tamworth Road, Corley, Coventry, CV7 8BB
View Full Details of Butts Croft HouseLatest Reviews for Butts Croft House
28 May 2025
Lovely care home. Friendly staff who really do care and engage with residents. Happy and pleasant atmosphere. Mum is well looked after and staff have made her feel at home since the first day she arrived.
28 May 2025
My mother stayed at Butts Croft for 7 weeks after being released from hospital. The care and attention that she received from the whole team was nothing short of superb. I knew that my Mother was in very safe hands. A+++++++
14 May 2025
My dad has been at Butts Croft since December '23. He settled in very quickly and has been very comfortable ever since. The staff are exceptional and extremely caring. It's great to feel he's in a safe place and being well looked after.
14 May 2025
Mum has been living in Butts Croft House for four years.i have found all staff very caring & thoughtful. Mum is always clean & tidy no matter when visited. The communication between the home & myself is excellent.Special days are celebrated & videos shared with family. Thank for everything you do for mum.
09 May 2025
Visited today for the first time, taking my very elderly mum to see a much loved former neighbour and close friend. Received a warm friendly welcome and my first impressions were excellent. Main living room was warm, bright, nicely decorated, with plants and more importantly, staff were engaging politely and with warmth and respect with the residents, who all seemed comfortable and well dressed, hair done etc. Having visited many other care homes as a registered nurse, I am acutely aware that this is not always the case. Very impressed: well done and thank you.
28 April 2025
Staff have been very polite and friendly to us when we visit and have good patience with our mum.
28 April 2025
Very happy with butts croft, my brother has been well looked after and all the staff are brilliant and the managers are very helpful.
28 April 2025
my mum has been at butts croft for seven months ,the care she has received is fantastic.she is as happy as she could be.the management keep me informed about any medical problems. She now regards this as home and family my brother and I visit mum at least five times a week. We are very happy.thank you all.
05 September 2024
A lovely small care home, where nothing is too much trouble for the staff. The staff work hard at providing a caring environment for the family. Guests are welcomed and made to feel at home. The staff team keep family updated with regular updates and photos to offer reassurance on our loved ones and are always available to answer any questions we may have.
01 March 2024
My lovely nan, who has dementia bless her, came to Butts Croft August 23. The staff here have done nothing but go above and beyond for her since day 1. The effort and care that goes into this place is like nothing I have ever seen. Knowing my nan's needs are met and we can have peace of mind knowing she is safe and happy is something you just can’t put a price on. The staff conduct parties, games and activities often to keep the residents' spirits up and always make sure they’re well dressed and fed. I love how friendly and how well the staff talk to the residents, it’s very heartwarming to hear when I visit. We are always greeted with big smiles and tea and biscuits! I could not recommend Butts Croft enough!
01 March 2024
My mum was taken to this home in November from the hospital for an assessment, I was worried I didn’t want mum in a home but my niece and I could not give her the care she needed as we could not be there 24/7. She was sent to the home for a 6-8 week assessment. I went the next day when Mum was taken there, the staff were and are amazing nothing is too much trouble for them. Mum has now made new friends and she joins in all the activities. After the assessment we decided with Mum for her to remain there, she loves the team leaders and she loves the staff, Mum is happy so I’m happy. I feel we are very fortunate to have found such a caring home. The care Mum gets is fabulous, the home was recently taken over and the CQC rating was based on the fact they had new management, please do not let the CQC rating fool you, this is a fabulous care home I would recommend to anyone looking for a home. The manager is present in the home and is a very nice and very approachable person.
13 February 2024
My mother, who has dementia, moved into Butts Croft in August 2023 after a stay in hospital. The staff made her feel at home and are professional, very caring and are always at hand to meet my mother's needs. She is smartly dressed and enjoys the food prepared for her. The staff have put on Remembrance Day & Christmas parties and yesterday baked a cake for my mother’s birthday. There are also daily activities put on for residents to participate in, which helps keep my mother active. I have nothing but high praise for the management and staff at Butts Croft House, they communicate and keep me updated regarding my mother’s wellbeing either in person or by telephone. The staff make it feel like a family atmosphere and are very warm and welcoming. I would not hesitate in recommending Butts Croft House if you are looking for a care home for your loved one to stay in within a safe and friendly environment. Thank you to the manager you have a wonderful team who make my mother very happy.
30 January 2024
In August 2023, after time in hospital, my husband, who has Alzheimer’s, was discharged to Butts Croft. This was initially a very difficult time for me as his wife and main carer. I needn’t have worried - from the moment I spoke to staff on the phone to arrange setting up his room, I was put at ease and made to feel very welcome. Everyone at Butts Croft worked so hard to help my husband settle in - sometimes, due to the dementia, he has not been easy but all staff have a consistently calm and respectful approach and show a genuine fondness for all residents. The home is very proactive with seeking assistance from the doctor or hospital, if necessary, and communication is excellent for relatives. I am not afraid to ask for updates. I always feel looked after and welcome. There are lovely activities for the residents and relatives are invited to special events. I feel very lucky that my husband has a home at Butts Croft. He is safe and very well cared for. Thank you everyone.
30 January 2024
My father was admitted to this care home approximately 7 years ago. The care home is a wonderful and calming experience. It is always clean. There are activities and at Christmas, they had a wonderful party with a wonderful impressionist. He has everything he could need. The manager and staff are so caring and they think the world of him. The food is very varied with a really good menu and is changed every day. The rooms are light and airy. I feel I can always go and see him and talk to the staff with any concerns. My father loves it there.
30 January 2024
Dad's been at Butts Croft for nearly a year. The staff are wonderful. I take my hat off to them for what is a very demanding job and it's done with love and care like it's one of their own family. You can visit any time, any day (including at meal times) and you're always welcome, again like part of the family. During a recent short hospital stay, Dad asked for them on multiple occasions - enough said.
02 July 2023
My sister has been in Butts Croft since April. She has settled well and enjoys all the pampering she has. The staff are caring and thoughtful of my sister's needs, and the staff try very hard to create a happy and supportive environment for all the patients.
28 February 2023
Visiting my friend, and his low moods have improved, he seems to have settled in really well he seems very happy staying at Butts Croft. All staff makes my visits welcoming, happy and reassuring. I am happy that my friend calls it home. All levels of staff are very caring towards my friend and look after him well. Staff encourages my friend to interact in activities that he enjoys and that makes him happy. I feel happy when I leave to know my friend is happy and well looked after.
23 February 2023
Always have a great laugh while visiting Butts Croft Care Home, the staff go to great lengths to fulfill requests, nothing seems to much trouble. During the recent covid outbreak, the rules were strictly adhered too and the residents were kept safe at all times. Over the last two years the staff have become not just friends but part of our family.
13 February 2023
The current manager is very nice however trying her best with what she has to work with. A few lovely staff, lower management unprofessional. Poorly managed with sloppy practices and negligent in areas of care. As we found out the hard way. As for the GP surgery, they failed to deliver the care required. Bedrooms resemble that of student accommodation. Outdated not well equipped. Be prepared to provide bedroom furniture such as a decent wardrobe and chest of drawers. No activities, the term God's waiting room is accurate. Never be afraid to follow up on any concerns and raise complaints.
25 November 2022
A big thank you to all at Butts Croft, especially one Manager in particular, for the lovely remembrance celebrations, last Saturday. Lovely buffet, songs and memorabilia. Staff are very caring and kind to residents and their families.
Latest Reviews for Butts Croft House
28 May 2025
Lovely care home. Friendly staff who really do care and engage with residents. Happy and pleasant atmosphere. Mum is well looked after and staff have made her feel at home since the first day she arrived.
28 May 2025
My mother stayed at Butts Croft for 7 weeks after being released from hospital. The care and attention that she received from the whole team was nothing short of superb. I knew that my Mother was in very safe hands. A+++++++
14 May 2025
My dad has been at Butts Croft since December '23. He settled in very quickly and has been very comfortable ever since. The staff are exceptional and extremely caring. It's great to feel he's in a safe place and being well looked after.
14 May 2025
Mum has been living in Butts Croft House for four years.i have found all staff very caring & thoughtful. Mum is always clean & tidy no matter when visited. The communication between the home & myself is excellent.Special days are celebrated & videos shared with family. Thank for everything you do for mum.
09 May 2025
Visited today for the first time, taking my very elderly mum to see a much loved former neighbour and close friend. Received a warm friendly welcome and my first impressions were excellent. Main living room was warm, bright, nicely decorated, with plants and more importantly, staff were engaging politely and with warmth and respect with the residents, who all seemed comfortable and well dressed, hair done etc. Having visited many other care homes as a registered nurse, I am acutely aware that this is not always the case. Very impressed: well done and thank you.
28 April 2025
Staff have been very polite and friendly to us when we visit and have good patience with our mum.
28 April 2025
Very happy with butts croft, my brother has been well looked after and all the staff are brilliant and the managers are very helpful.
28 April 2025
my mum has been at butts croft for seven months ,the care she has received is fantastic.she is as happy as she could be.the management keep me informed about any medical problems. She now regards this as home and family my brother and I visit mum at least five times a week. We are very happy.thank you all.
05 September 2024
A lovely small care home, where nothing is too much trouble for the staff. The staff work hard at providing a caring environment for the family. Guests are welcomed and made to feel at home. The staff team keep family updated with regular updates and photos to offer reassurance on our loved ones and are always available to answer any questions we may have.
01 March 2024
My lovely nan, who has dementia bless her, came to Butts Croft August 23. The staff here have done nothing but go above and beyond for her since day 1. The effort and care that goes into this place is like nothing I have ever seen. Knowing my nan's needs are met and we can have peace of mind knowing she is safe and happy is something you just can’t put a price on. The staff conduct parties, games and activities often to keep the residents' spirits up and always make sure they’re well dressed and fed. I love how friendly and how well the staff talk to the residents, it’s very heartwarming to hear when I visit. We are always greeted with big smiles and tea and biscuits! I could not recommend Butts Croft enough!
01 March 2024
My mum was taken to this home in November from the hospital for an assessment, I was worried I didn’t want mum in a home but my niece and I could not give her the care she needed as we could not be there 24/7. She was sent to the home for a 6-8 week assessment. I went the next day when Mum was taken there, the staff were and are amazing nothing is too much trouble for them. Mum has now made new friends and she joins in all the activities. After the assessment we decided with Mum for her to remain there, she loves the team leaders and she loves the staff, Mum is happy so I’m happy. I feel we are very fortunate to have found such a caring home. The care Mum gets is fabulous, the home was recently taken over and the CQC rating was based on the fact they had new management, please do not let the CQC rating fool you, this is a fabulous care home I would recommend to anyone looking for a home. The manager is present in the home and is a very nice and very approachable person.
13 February 2024
My mother, who has dementia, moved into Butts Croft in August 2023 after a stay in hospital. The staff made her feel at home and are professional, very caring and are always at hand to meet my mother's needs. She is smartly dressed and enjoys the food prepared for her. The staff have put on Remembrance Day & Christmas parties and yesterday baked a cake for my mother’s birthday. There are also daily activities put on for residents to participate in, which helps keep my mother active. I have nothing but high praise for the management and staff at Butts Croft House, they communicate and keep me updated regarding my mother’s wellbeing either in person or by telephone. The staff make it feel like a family atmosphere and are very warm and welcoming. I would not hesitate in recommending Butts Croft House if you are looking for a care home for your loved one to stay in within a safe and friendly environment. Thank you to the manager you have a wonderful team who make my mother very happy.
30 January 2024
In August 2023, after time in hospital, my husband, who has Alzheimer’s, was discharged to Butts Croft. This was initially a very difficult time for me as his wife and main carer. I needn’t have worried - from the moment I spoke to staff on the phone to arrange setting up his room, I was put at ease and made to feel very welcome. Everyone at Butts Croft worked so hard to help my husband settle in - sometimes, due to the dementia, he has not been easy but all staff have a consistently calm and respectful approach and show a genuine fondness for all residents. The home is very proactive with seeking assistance from the doctor or hospital, if necessary, and communication is excellent for relatives. I am not afraid to ask for updates. I always feel looked after and welcome. There are lovely activities for the residents and relatives are invited to special events. I feel very lucky that my husband has a home at Butts Croft. He is safe and very well cared for. Thank you everyone.
30 January 2024
My father was admitted to this care home approximately 7 years ago. The care home is a wonderful and calming experience. It is always clean. There are activities and at Christmas, they had a wonderful party with a wonderful impressionist. He has everything he could need. The manager and staff are so caring and they think the world of him. The food is very varied with a really good menu and is changed every day. The rooms are light and airy. I feel I can always go and see him and talk to the staff with any concerns. My father loves it there.
30 January 2024
Dad's been at Butts Croft for nearly a year. The staff are wonderful. I take my hat off to them for what is a very demanding job and it's done with love and care like it's one of their own family. You can visit any time, any day (including at meal times) and you're always welcome, again like part of the family. During a recent short hospital stay, Dad asked for them on multiple occasions - enough said.
02 July 2023
My sister has been in Butts Croft since April. She has settled well and enjoys all the pampering she has. The staff are caring and thoughtful of my sister's needs, and the staff try very hard to create a happy and supportive environment for all the patients.
28 February 2023
Visiting my friend, and his low moods have improved, he seems to have settled in really well he seems very happy staying at Butts Croft. All staff makes my visits welcoming, happy and reassuring. I am happy that my friend calls it home. All levels of staff are very caring towards my friend and look after him well. Staff encourages my friend to interact in activities that he enjoys and that makes him happy. I feel happy when I leave to know my friend is happy and well looked after.
23 February 2023
Always have a great laugh while visiting Butts Croft Care Home, the staff go to great lengths to fulfill requests, nothing seems to much trouble. During the recent covid outbreak, the rules were strictly adhered too and the residents were kept safe at all times. Over the last two years the staff have become not just friends but part of our family.
13 February 2023
The current manager is very nice however trying her best with what she has to work with. A few lovely staff, lower management unprofessional. Poorly managed with sloppy practices and negligent in areas of care. As we found out the hard way. As for the GP surgery, they failed to deliver the care required. Bedrooms resemble that of student accommodation. Outdated not well equipped. Be prepared to provide bedroom furniture such as a decent wardrobe and chest of drawers. No activities, the term God's waiting room is accurate. Never be afraid to follow up on any concerns and raise complaints.
25 November 2022
A big thank you to all at Butts Croft, especially one Manager in particular, for the lovely remembrance celebrations, last Saturday. Lovely buffet, songs and memorabilia. Staff are very caring and kind to residents and their families.