Butts Croft House

Tamworth Road, Corley, Coventry CV7 8BB
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9.9 30 Reviews
  • Butts Croft House, Coventry
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Show Butts Croft House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Permanent Care
  • Respite Care
  • Alcohol / Drug Misuse
  • Younger Adults

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £950
  • Self-Funded Residential Dementia Care: £900 – £1050
  • RESPITE Self-Funded Residential Care: £850 – £950
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1050

Fees includes cost for accommodation, food and caring services. Family or resident have to pay for hairdressing, chiropodist & Hospital visits (carers time) and continence pads ,if needed (until NHS assess, approve their continence needs and allocate pads).

These prices are only a guideline, please contact Butts Croft House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Butts Croft Ltd

Person in charge

  • Bhavani Muppavarapu (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • Visitors need to call care home and take an appointment prior to visit. Usually home is open for visitors from 9am to 6pm,but between 12pm to 1 pm (lunch time) no visitors are allowed.

Parking

  • Free parking at the front of the house but limited spaces 3-4.
    Visitors can park off road further down the church lane or right across the road.

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Butts Croft House Reviews (30)

Total of 30, showing 1-20
9.9

Butts Croft House has a Review Score of 9.9 (9.869) out of 10, based on 15 reviews in the last 2 years. Over all time Butts Croft House has 30 reviews.

Overall Experience

  • 25
  • 1
  • 1
  • 1
  • 2

Date Published

30
8
9
15
15

Review from K C (Daughter of Resident) published on 28 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Friendly staff who really do care and engage with residents. Happy and pleasant atmosphere. Mum is well looked after and staff have made her feel at home since the first day she arrived.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

Thank you so much for your kind words and keen observation during your recent visit. We truly strive to create an environment where our residents feel comfortable and at home, and your feedback assures us that our efforts are indeed making a positive impact.Your compliments to staff has been shared and it means a great deal to them to know their dedication is recognized.

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Review from John C (Son of Resident) published on 28 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Butts Croft for 7 weeks after being released from hospital. The care and attention that she received from the whole team was nothing short of superb. I knew that my Mother was in very safe hands. A+++++++

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

We appreciate you letting us know that you felt she was in safe hands.Such feedback serves as valuable reinforcement of the principles to which we are dedicated in our commitment to providing high-quality care. We will continue to uphold the standards of good care that we believe are essential, and your comments assure us that we are on the right path. Thank You John

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Review from Paul C (Son of Resident) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Butts Croft since December '23. He settled in very quickly and has been very comfortable ever since. The staff are exceptional and extremely caring.
It's great to feel he's in a safe place and being well looked after.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

We truly appreciate you taking the time to share your positive feedback. You are on-hands and involved in his care decisions for many years and knowing that you value our approach means a great deal to our team. We strive to provide the best possible support, and your affirmation is very encouraging.Your regular visits are also key in making a difference to your father's overall well-being as they bring him a lot of comfort and joy after every visit. Thank You

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Review from T F (Son of Resident) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been living in Butts Croft House for four years.i have found all staff very caring & thoughtful. Mum is always clean & tidy no matter when visited. The communication between the home & myself is excellent.Special days are celebrated & videos shared with family. Thank for everything you do for
mum.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

We truly appreciate you highlighting the finer details of your mother's personal care. It means a lot to us that you acknowledged our responsiveness and the efforts we make to share how engaged your mother is on special occasions/ events.We strive to provide the highest quality of care and create a comfortable and engaging environment for everyone, so your feedback on these specific aspects is particularly rewarding. Thank You

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Review from K P (Friend of Resident) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited today for the first time, taking my very elderly mum to see a much loved former neighbour and close friend. Received a warm friendly welcome and my first impressions were excellent. Main living room was warm, bright, nicely decorated, with plants and more importantly, staff were engaging politely
and with warmth and respect with the residents, who all seemed comfortable and well dressed, hair done etc. Having visited many other care homes as a registered nurse, I am acutely aware that this is not always the case. Very impressed: well done and thank you.

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Review from Nick H (Son-in-law of Resident) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been very polite and friendly to us when we visit and have good patience with our mum.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

Thank you Nick for taking the time to share your thoughts. We are all committed to providing exceptional care for your mother-in-law and are happy to go the extra mile for her, regardless of the circumstances. She is indeed a kind and sweet soul, and we value the opportunity to care for her.

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Review from M S (Sister of Resident) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with butts croft, my brother has been well looked after and all the staff are brilliant and the managers are very helpful.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

I appreciate your kind words MS. While you have mentioned it multiple times before, I'm always happy to hear that you acknowledge the consistent care we've provided to your brother over the past 11 years.

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Review from Steve D (Son of Resident) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

my mum has been at butts croft for seven months ,the care she has received is fantastic.she is as happy as she could be.the management keep me informed about any medical problems. She now regards this as home and family my brother and I visit mum at least five times a week. We are very happy.thank you
all.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

Thank you for your kind words. It brings us immense joy to witness the progress in your mother's health and how well she has settled in at Butts croft. Your daily visits and encouraging remarks greatly motivate our team to continue providing the highest quality of care.

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Review from J H (Stepdaughter of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely small care home, where nothing is too much trouble for the staff. The staff work hard at providing a caring environment for the family. Guests are welcomed and made to feel at home. The staff team keep family updated with regular updates and photos to offer reassurance on our loved ones and
are always available to answer any questions we may have.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

Thank You for your kind words and for taking the time to write a review. It's a wonderful experience caring for your stepmum and your father has become an extended family along with you. Creating a sense of home is integral to our culture and we are pleased to hear, how you feel visiting us. Look forward to seeing you in the home soon and thank you again for your feedback.

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Review from Stacey C (Granddaughter of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely nan, who has dementia bless her, came to Butts Croft August 23. The staff here have done nothing but go above and beyond for her since day 1. The effort and care that goes into this place is like nothing I have ever seen. Knowing my nan's needs are met and we can have peace of mind knowing
she is safe and happy is something you just can’t put a price on. The staff conduct parties, games and activities often to keep the residents' spirits up and always make sure they’re well dressed and fed. I love how friendly and how well the staff talk to the residents, it’s very heartwarming to hear when I visit. We are always greeted with big smiles and tea and biscuits! I could not recommend Butts Croft enough!

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

Thank you Stacey for a detailed review, layered with observations over a period. You have surprised us and we are overwhelmed knowing that our work is being noticed and appreciated. Warm Regards!

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Review from Tracy B (Daughter of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken to this home in November from the hospital for an assessment, I was worried I didn’t want mum in a home but my niece and I could not give her the care she needed as we could not be there 24/7. She was sent to the home for a 6-8 week assessment. I went the next day when Mum was taken
there, the staff were and are amazing nothing is too much trouble for them. Mum has now made new friends and she joins in all the activities. After the assessment we decided with Mum for her to remain there, she loves the team leaders and she loves the staff, Mum is happy so I’m happy. I feel we are very fortunate to have found such a caring home. The care Mum gets is fabulous, the home was recently taken over and the CQC rating was based on the fact they had new management, please do not let the CQC rating fool you, this is a fabulous care home I would recommend to anyone looking for a home. The manager is present in the home and is a very nice and very approachable person.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

I & the staff, do appreciate you for taking the time to write such a thoughtful, kind & professional review. We are deeply touched by reading about the emotional journey you went through in deciding the right place for your dear mom. Thank you for entrusting her in our care and we will continue to do our best.

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Review from P C (Son of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who has dementia, moved into Butts Croft in August 2023 after a stay in hospital. The staff made her feel at home and are professional, very caring and are always at hand to meet my mother's needs. She is smartly dressed and enjoys the food prepared for her.
The staff have put on Remembrance
Day & Christmas parties and yesterday baked a cake for my mother’s birthday. There are also daily activities put on for residents to participate in, which helps keep my mother active.
I have nothing but high praise for the management and staff at Butts Croft House, they communicate and keep me updated regarding my mother’s wellbeing either in person or by telephone. The staff make it feel like a family atmosphere and are very warm and welcoming.
I would not hesitate in recommending Butts Croft House if you are looking for a care home for your loved one to stay in within a safe and friendly environment.
Thank you to the manager you have a wonderful team who make my mother very happy.

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Review from Cathy S (Wife of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In August 2023, after time in hospital, my husband, who has Alzheimer’s, was discharged to Butts Croft. This was initially a very difficult time for me as his wife and main carer. I needn’t have worried - from the moment I spoke to staff on the phone to arrange setting up his room, I was put at ease
and made to feel very welcome. Everyone at Butts Croft worked so hard to help my husband settle in - sometimes, due to the dementia, he has not been easy but all staff have a consistently calm and respectful approach and show a genuine fondness for all residents. The home is very proactive with seeking assistance from the doctor or hospital, if necessary, and communication is excellent for relatives. I am not afraid to ask for updates. I always feel looked after and welcome. There are lovely activities for the residents and relatives are invited to special events. I feel very lucky that my husband has a home at Butts Croft. He is safe and very well cared for. Thank you everyone.

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Review from Jayne G (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to this care home approximately 7 years ago. The care home is a wonderful and calming experience. It is always clean. There are activities and at Christmas, they had a wonderful party with a wonderful impressionist. He has everything he could need. The manager and staff are so
caring and they think the world of him. The food is very varied with a really good menu and is changed every day. The rooms are light and airy. I feel I can always go and see him and talk to the staff with any concerns. My father loves it there.

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Review from T K (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's been at Butts Croft for nearly a year. The staff are wonderful. I take my hat off to them for what is a very demanding job and it's done with love and care like it's one of their own family. You can visit any time, any day (including at meal times) and you're always welcome, again like part of
the family. During a recent short hospital stay, Dad asked for them on multiple occasions - enough said.

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Review from Jean D (Sister of Resident) published on 2 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Butts Croft since April. She has settled well and enjoys all the pampering she has. The staff are caring and thoughtful of my sister's needs, and the staff try very hard to create a happy and supportive environment for all the patients.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

Dear Jean, thank you for a thoughtful and kind review. You are always upfront in acknowledging the staff on each and every occasion during your visit, which means a lot to us. We appreciate how politely you discuss any concerns and give us time to work on with patience. We shall continue to care for and support your sister who has become integral to the Butts Croft family. Regards.

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Review from Fiona B (Friend of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Visiting my friend, and his low moods have improved, he seems to have settled in really well he seems very happy staying at Butts Croft. All staff makes my visits welcoming, happy and reassuring. I am happy that my friend calls it home.
All levels of staff are very caring towards my friend and look
after him well. Staff encourages my friend to interact in activities that he enjoys and that makes him happy. I feel happy when I leave to know my friend is happy and well looked after.

Reply from Bhavani Muppavarapu, Registered Manager at Butts Croft House

Thank you for leaving us a review and we appreciate your time for doing so. The positive change in your friend keeps us motivating and inspired to do more for our residents. It's always nice to hear that your dear ones are happy in our care. Your kind words have been shared with the team and together we send you a big Thank you.

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Review from Jim A (Son-in-law of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always have a great laugh while visiting Butts Croft Care Home, the staff go to great lengths to fulfill requests, nothing seems to much trouble. During the recent covid outbreak, the rules were strictly adhered too and the residents were kept safe at all times. Over the last two years the staff have
become not just friends but part of our family.

Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House

Acknowledging us as part of your family does mean a lot to the staff. We are really grateful and appreciate you taking the time to share your feelings with us. Thank you

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Review from E H (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The current manager is very nice however trying her best with what she has to work with. A few lovely staff, lower management unprofessional. Poorly managed with sloppy practices and negligent in areas of care. As we found out the hard way. As for the GP surgery, they failed to deliver the care required.
Bedrooms resemble that of student accommodation. Outdated not well equipped. Be prepared to provide bedroom furniture such as a decent wardrobe and chest of drawers. No activities, the term God's waiting room is accurate. Never be afraid to follow up on any concerns and raise complaints.

Reply from Bhavani C Muppavarapu, Registered Manager at Butts Croft House

Dear E
Thank you for raising concerns, corrective measures have been put in place for middle management.
It's disheartening to listen to concerns over caring as we were under the impression during 2 years of your father's stay, that as a family, you all were happy with the care.
We have options for budget, luxury, and premium rooms for families to choose from. We apologise if these options weren't discussed whilst your father was in our care. I agree there is wear and tear in the section of the building where your father was, and we are taking up remedial work in the upcoming summer.
We believe, complaints/concerns, drive us to perfection if acted upon. We respect the feelings behind these concerns and appreciate you for bringing them to our notice.
For 35 yrs Butts Croft has been known for caring, and we will continue to serve with the same spirit 'Caring with Heart'.
We are working hard in areas that require improvement and hopefully enhance the overall experience for families in due course. kind Regards

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Review from Michelle C (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all at Butts Croft, especially one Manager in particular, for the lovely remembrance celebrations, last Saturday. Lovely buffet, songs and memorabilia. Staff are very caring and kind to residents and their families.

Reply from Bhavani Muppavarapu, Registered Manager at Butts Croft House

Thank you. As always, you have been kind and generous in appreciating every little effort we make. Our residents make every day worth remembering and when families share they are happy with the care given, it makes all the effort, even more worthwhile. It's a pleasure to look after your father and please accept our warmest regards.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Butts Croft House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Butts Croft House is calculated as follows: ( (154 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 176 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Butts Croft House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Butts Croft House

What types of Care is Butts Croft House registered for?

Older Person Care, Dementia, Mental Health Condition, Permanent Care, Respite Care, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Butts Croft House have?

There are 35 Single Rooms.

What are the Facilities & Services at Butts Croft House?

Own Furniture if required, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Butts Croft House to the centre of Coventry?

4.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Butts Croft House to verify any information. View our terms and conditions. Butts Croft House has an Basic Service - more info.