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Care Provided by Butts Croft House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees includes cost for accommodation, food and caring services. Family or resident have to pay for hairdressing, chiropodist & Hospital visits (carers time) and continence pads ,if needed (until NHS assess, approve their continence needs and allocate pads).
The price(s) shown are provided by the care home. Contact Butts Croft House for full pricing details and T&Cs.
Contact Butts Croft House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Butts Croft Ltd
- Private Owned
Person in charge
- Bhavani Muppavarapu (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
- Number of floors: 1
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Visitors need to call care home and take an appointment prior to visit. Usually home is open for visitors from 9am to 6pm,but between 12pm to 1 pm (lunch time) no visitors are allowed.
Parking
- Free parking at the front of the house but limited spaces 3-4. Visitors can park off road further down the church lane or right across the road.
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Butts Croft House Reviews (42)
9.8
Butts Croft House has a Review Score of 9.8 (9.803) out of 10, based on 20 reviews in the last 2 years.
Over all time Butts Croft House has 42 reviews.
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Overall Experience
Date Published
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Review from Jackie D (Relative of Resident) published on 7 August 2026 Submitted via Website•
Overall Experience
On behalf of all mums family .
Our mum has been in Butts Croft since end of May26 for rehabilitation following a hip replacement .
Our mum has been in Butts Croft since end of May26 for rehabilitation following a hip replacement .
The staff here are very caring , and kind . Nothing is too much trouble . Our mum is gradually getting stronger and she loves chatting to the residents and staff...
On behalf of all mums family .
Our mum has been in Butts Croft since end of May26 for rehabilitation following a hip replacement .
Our mum has been in Butts Croft since end of May26 for rehabilitation following a hip replacement .
The staff here are very caring , and kind . Nothing is too much trouble . Our mum is gradually getting stronger and she loves chatting to the residents and staff and joining in with activities. Her room although small is kept very clean and tidy , as is the rest of the care home . Can't fault anything . Thankyou
Review from A B (Daughter of Resident) published on 14 July 2026 Submitted via Website•
Overall Experience
Mum was referred to the care home on a Discharge to Assessment. The staff were very kind, patient and professional. The attention to detail was impressive. Thank you for looking after her for the short period of time she was there.
Mum was referred to the care home on a Discharge to Assessment. The staff were very kind, patient and professional. The attention to detail was impressive. Thank you for looking after her for the short period of time she was there.
Review from stephen k (Son of Resident) published on 27 May 2026 Submitted via Website•
Overall Experience
My Mother went into Butts Crofts House on the 19th February 2026. for restbite following 10 days in hospital.
Mum stayed at the home until April 20th when Mum suffered a heart attack and was admitted to Hospital again.
Mum stayed at the home until April 20th when Mum suffered a heart attack and was admitted to Hospital again.
During Mums time in the Home the care and kindness showed by all the staff...
My Mother went into Butts Crofts House on the 19th February 2026. for restbite following 10 days in hospital.
Mum stayed at the home until April 20th when Mum suffered a heart attack and was admitted to Hospital again.
During Mums time in the Home the care and kindness showed by all the staff towards Mum the residents and any visitor was excellent.
Time was spent involving the residents in activities and on special days events were held.
An hairdresser and Beautician was available and Mum loved having her nails done.
Mums room was always clean and tidy her clothes washed and ironed, if any clothes were missing they were quickly found and put back with Mums other clothing.
The Management were always available with any concerns.
I have photographs and some small videos of Mums stay which i will cherish.
Mum stayed at the home until April 20th when Mum suffered a heart attack and was admitted to Hospital again.
During Mums time in the Home the care and kindness showed by all the staff towards Mum the residents and any visitor was excellent.
Time was spent involving the residents in activities and on special days events were held.
An hairdresser and Beautician was available and Mum loved having her nails done.
Mums room was always clean and tidy her clothes washed and ironed, if any clothes were missing they were quickly found and put back with Mums other clothing.
The Management were always available with any concerns.
I have photographs and some small videos of Mums stay which i will cherish.
I want to thank everyone at the home for there care and kindness to my Mum and especially during the time of Mums heart attack while waiting for the Ambulance.
Review from Ian R (Son of Resident) published on 26 February 2026 Submitted via Website•
Overall Experience
My mum was at butts Croft for one month
The care she received was first class from all the carers
Her room was cleaned on a daily basis as well as her laundry
The care she received was first class from all the carers
Her room was cleaned on a daily basis as well as her laundry
The management acted promptly on any issues we had - all resolved promptly
My mum was at butts Croft for one month
The care she received was first class from all the carers
Her room was cleaned on a daily basis as well as her laundry
The care she received was first class from all the carers
Her room was cleaned on a daily basis as well as her laundry
The management acted promptly on any issues we had - all resolved promptly
Review from Sue C (Daughter of Resident) published on 26 February 2026 Submitted via Website•
Overall Experience
My mum has been here for the last month and has received excellent care from everyone.
Her room is always clean and tidy. Her clothes are always washed and ironed.
The management have always been available to address any concerns we had.
Her room is always clean and tidy. Her clothes are always washed and ironed.
The management have always been available to address any concerns we had.
My brother and I would like to thank everyone for their...
My mum has been here for the last month and has received excellent care from everyone.
Her room is always clean and tidy. Her clothes are always washed and ironed.
The management have always been available to address any concerns we had.
Her room is always clean and tidy. Her clothes are always washed and ironed.
The management have always been available to address any concerns we had.
My brother and I would like to thank everyone for their care and attention.
Review from Angela B (Daughter of Resident) published on 31 January 2026 Submitted via Website•
Overall Experience
Mum spent 9 weeks in Butts croft house as a D2A placement after being discharged from hospital and after a difficult settling in process she settled well and made friends with staff and other residents,careers provided a good standard of care and were caring and patient with residents there were...
Mum spent 9 weeks in Butts croft house as a D2A placement after being discharged from hospital and after a difficult settling in process she settled well and made friends with staff and other residents,careers provided a good standard of care and were caring and patient with residents there were daily activities and residents were encouraged to participate, housekeepers worked hard to keep the home clean and tidy only downfall is location as it's not close to public transport if you don't drive hence why we had to move mum
Review from S S (Son-in-law of Resident) published on 19 December 2025 Submitted via Website•
Overall Experience
Jean is my mother in law , she been here almost 1month , I visit daily and I cannot fault the home in any aspect of care and consideration
Jean is my mother in law , she been here almost 1month , I visit daily and I cannot fault the home in any aspect of care and consideration
Review from Sonia R (Daughter of Resident) published on 20 November 2025 Submitted via Website•
Overall Experience
My Dad Bryan has been at the Care home for about 18months . He seems happy . The staff are very caring and friendly , he is also clean and well presented . The home is a clean and tidy . If I have any issues the Manager and team leaders are always available to speak to.
My Dad Bryan has been at the Care home for about 18months . He seems happy . The staff are very caring and friendly , he is also clean and well presented . The home is a clean and tidy . If I have any issues the Manager and team leaders are always available to speak to.
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
Receiving these words from the devoted daughter of a long-term resident is a meaningful affirmation of our team's consistent efforts. We truly appreciate your recognition of our staff and the management
Review from P G (Husband of Resident) published on 11 November 2025 Submitted via Website•
Overall Experience
Mary has been here for 3 weeks. She has found the staff to be friendly and efficient. The accommodation clean and managed effectively.
Mary has been here for 3 weeks. She has found the staff to be friendly and efficient. The accommodation clean and managed effectively.
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
It is wonderful to hear that your first experience of a care home ( Buttscroft House) has been a pleasant one. We are very pleased to see M returning home following her successful rehabilitation.
Review from S L (Son of Resident) published on 11 November 2025 Submitted via Website•
Overall Experience
Hi I'm Walter Son, his been a resident for round about 6 months ,me & my Mum thinks Staff are friendly & always welcoming when me & my Mum visit,the Room my Dad stays in is always nice & clean ,the room has good lighting & view with Window plus a TV to keep him company with the Sounds on TV also...
Hi I'm Walter Son, his been a resident for round about 6 months ,me & my Mum thinks Staff are friendly & always welcoming when me & my Mum visit,the Room my Dad stays in is always nice & clean ,the room has good lighting & view with Window plus a TV to keep him company with the Sounds on TV also means we can watch DVD's when we visit, Management is always quick to respond & caring ,plus they are happy with us asking questions & giving us any important information....
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
Thank you for taking the time to provide such detailed feedback. We appreciate your comprehensive review covering the majority of our service areas.
Review from L H (Daughter of Resident) published on 3 November 2025 Submitted via Website•
Overall Experience
Dad has been at Butts Croft House now for six weeks. The staff are very helpful and caring. Dad is always clean and dressed every time I visit and the communication from the home is excellent. It's comforting to know he is being so well looked after, thank you!
Dad has been at Butts Croft House now for six weeks. The staff are very helpful and caring. Dad is always clean and dressed every time I visit and the communication from the home is excellent. It's comforting to know he is being so well looked after, thank you!
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
Thanks for the kind feedback. We cherish and value your trust.
Review from Cheryl B (Niece of Resident) published on 18 September 2025 Submitted via Website•
Overall Experience
Just everyone is so helpful and make us feel welcome.
They look after my Aunt exceptionally well.
She enjoy being there as she cannot go home at the moment so Buttscroft is her home.
They look after my Aunt exceptionally well.
She enjoy being there as she cannot go home at the moment so Buttscroft is her home.
She had a nice day for birthday yesterday made her a really nice cake.
Just everyone is so helpful and make us feel welcome.
They look after my Aunt exceptionally well.
She enjoy being there as she cannot go home at the moment so Buttscroft is her home.
They look after my Aunt exceptionally well.
She enjoy being there as she cannot go home at the moment so Buttscroft is her home.
She had a nice day for birthday yesterday made her a really nice cake.
Review from K C (Daughter of Resident) published on 28 May 2025 Submitted via Website•
Overall Experience
Lovely care home. Friendly staff who really do care and engage with residents. Happy and pleasant atmosphere. Mum is well looked after and staff have made her feel at home since the first day she arrived.
Lovely care home. Friendly staff who really do care and engage with residents. Happy and pleasant atmosphere. Mum is well looked after and staff have made her feel at home since the first day she arrived.
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
Thank you so much for your kind words and keen observation during your recent visit. We truly strive to create an environment where our residents feel comfortable and at home, and your feedback assures us that our efforts are indeed making a positive impact.Your compliments to staff has been shared and it means a great deal to them to know their dedication is recognized.
Review from John C (Son of Resident) published on 28 May 2025 Submitted via Website•
Overall Experience
My mother stayed at Butts Croft for 7 weeks after being released from hospital. The care and attention that she received from the whole team was nothing short of superb. I knew that my Mother was in very safe hands. A+++++++
My mother stayed at Butts Croft for 7 weeks after being released from hospital. The care and attention that she received from the whole team was nothing short of superb. I knew that my Mother was in very safe hands. A+++++++
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
We appreciate you letting us know that you felt she was in safe hands.Such feedback serves as valuable reinforcement of the principles to which we are dedicated in our commitment to providing high-quality care. We will continue to uphold the standards of good care that we believe are essential, and your comments assure us that we are on the right path. Thank You John
Review from Paul C (Son of Resident) published on 14 May 2025 Submitted via Website•
Overall Experience
My dad has been at Butts Croft since December '23. He settled in very quickly and has been very comfortable ever since. The staff are exceptional and extremely caring.
It's great to feel he's in a safe place and being well looked after.
My dad has been at Butts Croft since December '23. He settled in very quickly and has been very comfortable ever since. The staff are exceptional and extremely caring.
It's great to feel he's in a safe place and being well looked after.
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
We truly appreciate you taking the time to share your positive feedback. You are on-hands and involved in his care decisions for many years and knowing that you value our approach means a great deal to our team. We strive to provide the best possible support, and your affirmation is very...
We truly appreciate you taking the time to share your positive feedback. You are on-hands and involved in his care decisions for many years and knowing that you value our approach means a great deal to our team. We strive to provide the best possible support, and your affirmation is very encouraging.Your regular visits are also key in making a difference to your father's overall well-being as they bring him a lot of comfort and joy after every visit. Thank You
Review from T F (Son of Resident) published on 14 May 2025 Submitted via Website•
Overall Experience
Mum has been living in Butts Croft House for four years.i have found all staff very caring & thoughtful. Mum is always clean & tidy no matter when visited. The communication between the home & myself is excellent.Special days are celebrated & videos shared with family. Thank for everything you do...
Mum has been living in Butts Croft House for four years.i have found all staff very caring & thoughtful. Mum is always clean & tidy no matter when visited. The communication between the home & myself is excellent.Special days are celebrated & videos shared with family. Thank for everything you do for mum.
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
We truly appreciate you highlighting the finer details of your mother's personal care. It means a lot to us that you acknowledged our responsiveness and the efforts we make to share how engaged your mother is on special occasions/ events.We strive to provide the highest quality of care and create a...
We truly appreciate you highlighting the finer details of your mother's personal care. It means a lot to us that you acknowledged our responsiveness and the efforts we make to share how engaged your mother is on special occasions/ events.We strive to provide the highest quality of care and create a comfortable and engaging environment for everyone, so your feedback on these specific aspects is particularly rewarding. Thank You
Review from K P (Friend of Resident) published on 9 May 2025 Submitted via Website•
Overall Experience
Visited today for the first time, taking my very elderly mum to see a much loved former neighbour and close friend. Received a warm friendly welcome and my first impressions were excellent. Main living room was warm, bright, nicely decorated, with plants and more importantly, staff were engaging...
Visited today for the first time, taking my very elderly mum to see a much loved former neighbour and close friend. Received a warm friendly welcome and my first impressions were excellent. Main living room was warm, bright, nicely decorated, with plants and more importantly, staff were engaging politely and with warmth and respect with the residents, who all seemed comfortable and well dressed, hair done etc. Having visited many other care homes as a registered nurse, I am acutely aware that this is not always the case. Very impressed: well done and thank you.
Review from Nick H (Son-in-law of Resident) published on 28 April 2025 Submitted via Website•
Overall Experience
Staff have been very polite and friendly to us when we visit and have good patience with our mum.
Staff have been very polite and friendly to us when we visit and have good patience with our mum.
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
Thank you Nick for taking the time to share your thoughts. We are all committed to providing exceptional care for your mother-in-law and are happy to go the extra mile for her, regardless of the circumstances. She is indeed a kind and sweet soul, and we value the opportunity to care for her.
Review from M S (Sister of Resident) published on 28 April 2025 Submitted via Website•
Overall Experience
Very happy with butts croft, my brother has been well looked after and all the staff are brilliant and the managers are very helpful.
Very happy with butts croft, my brother has been well looked after and all the staff are brilliant and the managers are very helpful.
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
I appreciate your kind words MS. While you have mentioned it multiple times before, I'm always happy to hear that you acknowledge the consistent care we've provided to your brother over the past 11 years.
Review from Steve D (Son of Resident) published on 28 April 2025 Submitted via Website•
Overall Experience
my mum has been at butts croft for seven months ,the care she has received is fantastic.she is as happy as she could be.the management keep me informed about any medical problems. She now regards this as home and family my brother and I visit mum at least five times a week. We are very happy.thank...
my mum has been at butts croft for seven months ,the care she has received is fantastic.she is as happy as she could be.the management keep me informed about any medical problems. She now regards this as home and family my brother and I visit mum at least five times a week. We are very happy.thank you all.
↩Reply from Bhavani Muppavarapu, Home Manager at Butts Croft House
Thank you for your kind words. It brings us immense joy to witness the progress in your mother's health and how well she has settled in at Butts croft. Your daily visits and encouraging remarks greatly motivate our team to continue providing the highest quality of care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 May 2022Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Butts Croft House.
Upcoming Events
There are no upcoming events for Butts Croft House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Butts Croft House.
Accreditations
There are no accreditations posted yet for Butts Croft House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Butts Croft House
What types of Care is Butts Croft House registered for?
Older Person Care, Dementia, Mental Health Condition, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Butts Croft House have?
There are 35 Single Rooms.
What are the Facilities & Services at Butts Croft House?
Own Furniture if required, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Butts Croft House to the centre of Coventry?
4.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Butts Croft House to verify any information. View our terms and conditions. Butts Croft House has a Basic Service -what a Basic Service includes.