Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Laurel End

stars
stars 15 April 2026
My brother Nicholas, became a resident at Laurel End over a year ago. He is 54 and has Down's syndrome. The care the Nicholas receives from all the staff at the home is OUTSTANDING. Without exception, the staff are always so welcoming and the care they show for my brother is wonderful. It feels
like one big happy family , all living their best lives. As a family, we feel extremely lucky to have our brother in such a special home. Thank you to Rachael and her wonderful team!
Review from Sarah S (Sister of Resident/Service User)