Laurel End

Laurel Avenue, Polesworth, Tamworth B78 1LT
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8.6 1 Review
  • Laurel End, Tamworth
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Care Provided by Laurel End

Type of Service

    Residential Home
  • For a maximum of 9 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Younger Adults

Length of Stay

  • Permanent Care

Facilities

  • Minibus or other transport
  • Wheelchair Access
  • Gardens

Good to Know

Group/Owner

Person in Charge

  • Rachel Butler (Manager)

Local Authority / Social Services

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (7)
  • Couples/Companion Rooms (1)
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Laurel End Reviews (1)

8.6

Laurel End has a Review Score of 8.6 (8.556) out of 10, based on 1 reviews in the last 2 years.
Over all time Laurel End has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Laurel End
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Total of 1, showing 1-1
Review from Sarah S (Sister of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother Nicholas, became a resident at Laurel End over a year ago. He is 54 and has Down's syndrome.
The care the Nicholas receives from all the staff at the home is OUTSTANDING. Without exception, the staff are always so welcoming and the care they show for my brother is wonderful. It feels like
one big happy family , all living their best lives.
As a family, we feel extremely lucky to have our brother in such a special home.
Thank you to Rachael and her wonderful team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.6 (8.556)

Overview of Review Score

The Review Score of 8.6 (8.556) out of 10 for Laurel End is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Laurel End is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.556 Points relating to the number of positive Reviews for Laurel End is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 9 registered maximum number of service users is 1.8. 1 Positive Reviews ÷ 1.8 = 0.556
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Laurel End

What types of Care is Laurel End registered for?

Learning Disability / Autism & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Laurel End have?

There are 7 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Laurel End?

Minibus or other transport, Wheelchair Access & Gardens are some of the Facilities & Services.

How far is Laurel End to the centre of Tamworth?

3.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laurel End to verify any information. View our terms and conditions. Laurel End has an Basic Service - more info.