Submit a Review for Waterloo House and Avon Lodge
Waterloo Road, Bidford-on-Avon, Alcester, B50 4JH
View full details of Waterloo House and Avon LodgeLatest Reviews for Waterloo House and Avon Lodge
03 March 2026
My brother was welcomed into Waterloo with great kindness and consideration after a long hospital stay and a journey up from Devon to be near his family.
We cannot thank you enough for the care you provided. Whenever I visited I felt confident that he was in a friendly caring environment. It was
such a relief for myself and my sister.
Obviously when his life came to a close it was a very sad time but we were all treated with kindness and compassion.
Thank you.
23 February 2026
My husband was in Waterloo care home for 27 months and was looked after really well. Even in his last days the staff cared for him well. The staff treated him to good care and often had a laugh with him over what he said. The staff also had a lot of patience with him as when he first went in he
took items of the wall but these were soon replaced. The food in there is very nice with a choice of dinner every day. The place always smells nice and the residents rooms are cleaned daily. I would recommend Waterloo Care Home for anyone who wants their relative or friend well cared for.
23 February 2026
My wife continues to receive the best possible care and protection, having been a resident now for over 5 years, admitted during the challenging COVID period. From the start, the management and staff have been first class in the care and compassion to her. The family atmosphere that is created for
the residents is evident when visits are made. We as a family, know that she is in the best possible place to receive the support and quality of life that her condition allows.
23 February 2026
The whole team have looked after my husband really well in what at times can be a challenging environment. They are all extremely busy but find time to talk to him and feed him. I am always welcomed when I visit and feel part of the caring family.
I can't think of a better place for him, it is
perfect for his needs and he feels that he is still at home.
11 November 2019
Mum spent her final 14 months in Waterloo House. She settled well and was very happy as all the staff looked after her with compassion and friendship. She really felt like it was her home and enjoyed the activities and socialising with the staff and other residents. All the staff were very caring
and treated her with dignity at all times. They were particularly kind in her last few weeks. The family are very grateful to Waterloo for looking after Mum so well.
29 September 2016
My Mum spent the last 22 months of her life at Waterloo, not only was she treated with great care, respect and love, the family were always and still are made very welcome, making it a relaxing, comfortable and friendly place to visit. The staff have so much compassion and love for the residents.
Latest Reviews for Waterloo House and Avon Lodge
03 March 2026
My brother was welcomed into Waterloo with great kindness and consideration after a long hospital stay and a journey up from Devon to be near his family.
We cannot thank you enough for the care you provided. Whenever I visited I felt confident that he was in a friendly caring environment. It was
such a relief for myself and my sister.
Obviously when his life came to a close it was a very sad time but we were all treated with kindness and compassion.
Thank you.
23 February 2026
My husband was in Waterloo care home for 27 months and was looked after really well. Even in his last days the staff cared for him well. The staff treated him to good care and often had a laugh with him over what he said. The staff also had a lot of patience with him as when he first went in he
took items of the wall but these were soon replaced. The food in there is very nice with a choice of dinner every day. The place always smells nice and the residents rooms are cleaned daily. I would recommend Waterloo Care Home for anyone who wants their relative or friend well cared for.
23 February 2026
My wife continues to receive the best possible care and protection, having been a resident now for over 5 years, admitted during the challenging COVID period. From the start, the management and staff have been first class in the care and compassion to her. The family atmosphere that is created for
the residents is evident when visits are made. We as a family, know that she is in the best possible place to receive the support and quality of life that her condition allows.
23 February 2026
The whole team have looked after my husband really well in what at times can be a challenging environment. They are all extremely busy but find time to talk to him and feed him. I am always welcomed when I visit and feel part of the caring family.
I can't think of a better place for him, it is
perfect for his needs and he feels that he is still at home.
11 November 2019
Mum spent her final 14 months in Waterloo House. She settled well and was very happy as all the staff looked after her with compassion and friendship. She really felt like it was her home and enjoyed the activities and socialising with the staff and other residents. All the staff were very caring
and treated her with dignity at all times. They were particularly kind in her last few weeks. The family are very grateful to Waterloo for looking after Mum so well.
29 September 2016
My Mum spent the last 22 months of her life at Waterloo, not only was she treated with great care, respect and love, the family were always and still are made very welcome, making it a relaxing, comfortable and friendly place to visit. The staff have so much compassion and love for the residents.