Latest Reviews for Westlands
09 September 2025
My mum moved into Westlands a few months ago following a number of falls at home. From day one all of the staff have been amazing, they have made sure mum felt at home and nothing is ever too much trouble. If an issue does arise the staff are quick to deal with it .Mum is loving living there and loves all the staff. We haven't seen mum so happy and content in many years. I would recommend Westlands to anyone that needs a care home.
16 April 2025
I find wen I go to visit they're very friendly welcoming the staff no who you're visiting and say how they are at that time of day always say goodbye see you soon lot better than the one we looked at first thank you to the staff
16 April 2025
My mum has been in westlands for about 5 months . And I've never seen my mum so happy . I was worried at first as my mum has always been independent within her self and always try not to put on others . But as her dementia is getting worse as a family found Westland a great home for our mum . The staff are so friendly and always there to help . Also mum loves it there so Westland is one of the best homes iv ever seen well done guys keep up the good work .
16 April 2025
I cannot recommend this care home highly enough. My husband has been in Westlands for 12 months now and the staff and management are amazing! Nothing is too much trouble for them - they are all friendly and caring. I feel I can speak to them with any concerns I have and they listen and deal with them straight away It is a big step putting your trust into such a residence but I would have no hesitation in recommending Westlands at what is such a difficult time for the whole family My heartfelt thanks goes out to all at Westlands.
07 April 2025
Adult Social Services were excellent in finding mum a local care home in Rugby. The location is excellent, near to the centre of town and the train station. The building looks small from the outside but this is a big care home with ample living rooms for the residents on every floor. Staff at the care home are friendly and very helpful. The management team will listen to your concerns and address them in a professional manner. The medical team always keep me updated with information. The care team do an amazing job and they treat residents like their own family. They work really hard and deserve a shout out. The building is clean and maintained very well and I am happy with all the facilities. Mum enjoys all the activities and loves it when there is a day trip or an outing scheduled. I would highly recommend this care home for your loved one.
04 April 2025
My uncle who is 95 has been in Westlands just over a year. I can thoroughly recommend this care home as the staff are very attentive and he is getting the best care for his different needs. It has a very friendly atmosphere and always welcoming.
04 April 2025
My Mum has been in Westlands for 18 months and I am more than happy with, and very impressed by, the care she receives there. She is the fifth member of the family over the last two decades (four long-term and full-time, and one in respite) to be under their care. Her room is clean and looked after. I know I can talk to any member of staff, including the manager, about any concerns and I will be phoned if there are any issues when I am out of town. I can say every member of staff will say hello and smile when I arrive. And when I sit with Mum, they will come over and chat to her/us and she waves and smiles at them as they pass by looking after other residents. These may sound minor things, but it shows she is happy and secure, and they are a caring team. That tells me a lot. If I was not more than happy with my Mum's safety, happiness and care there, she would not be in Westlands. They are a great and caring team, who keep her safe and happy and clean.
24 March 2025
I've visited various friends over 26 years and this home beats all others I've experienced as a visitor or client. The recent upgrade is fabulous for dementia stimulation. Staff have stayed for years and home is clean and food is 'comfort' favourite. I hope to end my days as a resident!
30 January 2025
My mum moved into Westlands in December and she was welcomed with loving arms. Before I panicked about leaving my mum on her own despite her having carers throughout the day, now I can rest easy knowing she's well looked after and safe.
28 January 2025
My Nan moved into Westlands in early December of 2024. She had dementia and was living on her own in her flat having three carers a day. She was not looking after herself, wasn't eating drinking or even having personal care, she was completely demotivated and was borderline malnourished. Since living at Westlands Nan has gained 6kg in weight, she has trips in the memory maker bus, goes to the cafe nearly every day, joins in with activities and now has gained back her independence. The change in her is absolutely phenomenal, O want to say a huge thank you to every single staff member at Westlands from the Management Team, the Carers, Activity Coordinators to the housekeepers you are all amazing and we are eternally grateful for everything you have done and continue to do for my Nan.
03 December 2024
Our Nan moved into Westlands three days ago and the difference I have seen in her already is incredible! The home is so cosy, homely and welcoming. The concierge is so friendly and professional. Nan was apprehensive at first but has got completely stuck in with socialising and spending time in the cafe which before her dementia was her favourite pastime, Westlands have enabled her to be able to do this again. She thoroughly enjoys the community musician and cannot stop talking about him, she said she felt very special after a sing and dance with him. The home is clean and well kept and the facilities are brilliant. I would highly recommend this care home to anyone, the manager has been extremely supportive during this what could've been a tough time for the family but has made the transition simple and smooth, Thank you to all of you we can't wait to see what the future holds.
21 August 2024
Although my mum was only with you for a short while, she was looked after very well with lots of love and care.
24 May 2024
It’s with sadness my mum passed away on the 24th of April 2024 at Westlands Care Home. However I would just like to express my heartfelt thanks to every member of the care home team who played a huge part in caring for my mum. Mum was at the home for 2 years and the care she received was of the highest standard. Even through what must have been challenging times eg COVID / refurbishment the care and dedication shown by staff never faltered. My mum was happy and above all else safe which for her family's peace of mind meant everything. So thank you to you all, continue to do the fantastic work you do. The care sector is lucky to have you. Kind regards.
07 December 2023
My mum's granddaughter recently passed away while I was out of the the country. Westlands Care Home were extremely helpful and supportive to mum (and me) during this time. A staff member attended the funeral with mum and I can't thank them enough for this support.
17 October 2023
The care given to my mother-in-law is so far excellent. They look after her very well, she is happy and content.
17 October 2023
My mom has been in Westlands for 6 months and the overall experience has been very positive. The care and detail given to mom is very good and the staff carry out their duties in a professional and proficient manner. The pending decorations will enhance the image of Westlands and I see this as a major benefit to staff and residents. Overall keep up the excellent work!
09 October 2023
Since my mother arrived at Westlands during the height of Covid we have always been impressed with the friendly and sympathetic way that she has been cared for. We are always greeted with a friendly welcome from onwards to the lower floor, where the staff remain efficient and courteous.
14 July 2023
My mam recently lost my dad after 62 years of marriage and dad was her mainstay and looked out and after her. This rendered my mam feeling alone and helpless. As her daughter, it was my responsibility to find a place of safety near to me in Northamptonshire. I visited Westlands Care Home and as soon as I walked through the door I felt a weight lifting off my shoulders. The welcome I received was overwhelming. The tour of the home was professional and friendly. I noted the residents were calm and were interacting with the care team. Mam moved into the home last Friday 16 June 2023 and is in the process of settling in. The feelings of being alone and helplessness are subsiding, she likes all of the care team which is great. Nothing is too much for the team, you ask for assistance and you receive it. An amazing place, I am looking forward to mams future being cared for by good people. Thank you.
13 April 2023
My father has been in for two weeks respite care. He has been looked after exceptionally well. All the staff have been kind and very friendly. Nothing was too much trouble. They didn't want him to leave!
23 January 2023
Immediately you walk through the front door of Westlands you know you are in a friendly and caring environment. The staff at Westlands are outstanding. They are happy, caring, attentive, polite, and friendly. My elderly friend was immediately at home in Westlands, I know he will have a long and very happy time at Westlands. Nothing is too much trouble for the team at Westlands, they attend to any concerns at once and are genuinely interested in the welfare of their residents (and their friends and family). I have complete peace of mind that my friend will be cared for with respect and dignity. Thank you team Westlands. I would also add that in my opinion, Westlands is fantastic value for money - worth every penny. It is wonderful to see so many staff always on hand to help and care for Westlands residents.
Latest Reviews for Westlands
09 September 2025
My mum moved into Westlands a few months ago following a number of falls at home. From day one all of the staff have been amazing, they have made sure mum felt at home and nothing is ever too much trouble. If an issue does arise the staff are quick to deal with it .Mum is loving living there and loves all the staff. We haven't seen mum so happy and content in many years. I would recommend Westlands to anyone that needs a care home.
16 April 2025
I find wen I go to visit they're very friendly welcoming the staff no who you're visiting and say how they are at that time of day always say goodbye see you soon lot better than the one we looked at first thank you to the staff
16 April 2025
My mum has been in westlands for about 5 months . And I've never seen my mum so happy . I was worried at first as my mum has always been independent within her self and always try not to put on others . But as her dementia is getting worse as a family found Westland a great home for our mum . The staff are so friendly and always there to help . Also mum loves it there so Westland is one of the best homes iv ever seen well done guys keep up the good work .
16 April 2025
I cannot recommend this care home highly enough. My husband has been in Westlands for 12 months now and the staff and management are amazing! Nothing is too much trouble for them - they are all friendly and caring. I feel I can speak to them with any concerns I have and they listen and deal with them straight away It is a big step putting your trust into such a residence but I would have no hesitation in recommending Westlands at what is such a difficult time for the whole family My heartfelt thanks goes out to all at Westlands.
07 April 2025
Adult Social Services were excellent in finding mum a local care home in Rugby. The location is excellent, near to the centre of town and the train station. The building looks small from the outside but this is a big care home with ample living rooms for the residents on every floor. Staff at the care home are friendly and very helpful. The management team will listen to your concerns and address them in a professional manner. The medical team always keep me updated with information. The care team do an amazing job and they treat residents like their own family. They work really hard and deserve a shout out. The building is clean and maintained very well and I am happy with all the facilities. Mum enjoys all the activities and loves it when there is a day trip or an outing scheduled. I would highly recommend this care home for your loved one.
04 April 2025
My uncle who is 95 has been in Westlands just over a year. I can thoroughly recommend this care home as the staff are very attentive and he is getting the best care for his different needs. It has a very friendly atmosphere and always welcoming.
04 April 2025
My Mum has been in Westlands for 18 months and I am more than happy with, and very impressed by, the care she receives there. She is the fifth member of the family over the last two decades (four long-term and full-time, and one in respite) to be under their care. Her room is clean and looked after. I know I can talk to any member of staff, including the manager, about any concerns and I will be phoned if there are any issues when I am out of town. I can say every member of staff will say hello and smile when I arrive. And when I sit with Mum, they will come over and chat to her/us and she waves and smiles at them as they pass by looking after other residents. These may sound minor things, but it shows she is happy and secure, and they are a caring team. That tells me a lot. If I was not more than happy with my Mum's safety, happiness and care there, she would not be in Westlands. They are a great and caring team, who keep her safe and happy and clean.
24 March 2025
I've visited various friends over 26 years and this home beats all others I've experienced as a visitor or client. The recent upgrade is fabulous for dementia stimulation. Staff have stayed for years and home is clean and food is 'comfort' favourite. I hope to end my days as a resident!
30 January 2025
My mum moved into Westlands in December and she was welcomed with loving arms. Before I panicked about leaving my mum on her own despite her having carers throughout the day, now I can rest easy knowing she's well looked after and safe.
28 January 2025
My Nan moved into Westlands in early December of 2024. She had dementia and was living on her own in her flat having three carers a day. She was not looking after herself, wasn't eating drinking or even having personal care, she was completely demotivated and was borderline malnourished. Since living at Westlands Nan has gained 6kg in weight, she has trips in the memory maker bus, goes to the cafe nearly every day, joins in with activities and now has gained back her independence. The change in her is absolutely phenomenal, O want to say a huge thank you to every single staff member at Westlands from the Management Team, the Carers, Activity Coordinators to the housekeepers you are all amazing and we are eternally grateful for everything you have done and continue to do for my Nan.
03 December 2024
Our Nan moved into Westlands three days ago and the difference I have seen in her already is incredible! The home is so cosy, homely and welcoming. The concierge is so friendly and professional. Nan was apprehensive at first but has got completely stuck in with socialising and spending time in the cafe which before her dementia was her favourite pastime, Westlands have enabled her to be able to do this again. She thoroughly enjoys the community musician and cannot stop talking about him, she said she felt very special after a sing and dance with him. The home is clean and well kept and the facilities are brilliant. I would highly recommend this care home to anyone, the manager has been extremely supportive during this what could've been a tough time for the family but has made the transition simple and smooth, Thank you to all of you we can't wait to see what the future holds.
21 August 2024
Although my mum was only with you for a short while, she was looked after very well with lots of love and care.
24 May 2024
It’s with sadness my mum passed away on the 24th of April 2024 at Westlands Care Home. However I would just like to express my heartfelt thanks to every member of the care home team who played a huge part in caring for my mum. Mum was at the home for 2 years and the care she received was of the highest standard. Even through what must have been challenging times eg COVID / refurbishment the care and dedication shown by staff never faltered. My mum was happy and above all else safe which for her family's peace of mind meant everything. So thank you to you all, continue to do the fantastic work you do. The care sector is lucky to have you. Kind regards.
07 December 2023
My mum's granddaughter recently passed away while I was out of the the country. Westlands Care Home were extremely helpful and supportive to mum (and me) during this time. A staff member attended the funeral with mum and I can't thank them enough for this support.
17 October 2023
The care given to my mother-in-law is so far excellent. They look after her very well, she is happy and content.
17 October 2023
My mom has been in Westlands for 6 months and the overall experience has been very positive. The care and detail given to mom is very good and the staff carry out their duties in a professional and proficient manner. The pending decorations will enhance the image of Westlands and I see this as a major benefit to staff and residents. Overall keep up the excellent work!
09 October 2023
Since my mother arrived at Westlands during the height of Covid we have always been impressed with the friendly and sympathetic way that she has been cared for. We are always greeted with a friendly welcome from onwards to the lower floor, where the staff remain efficient and courteous.
14 July 2023
My mam recently lost my dad after 62 years of marriage and dad was her mainstay and looked out and after her. This rendered my mam feeling alone and helpless. As her daughter, it was my responsibility to find a place of safety near to me in Northamptonshire. I visited Westlands Care Home and as soon as I walked through the door I felt a weight lifting off my shoulders. The welcome I received was overwhelming. The tour of the home was professional and friendly. I noted the residents were calm and were interacting with the care team. Mam moved into the home last Friday 16 June 2023 and is in the process of settling in. The feelings of being alone and helplessness are subsiding, she likes all of the care team which is great. Nothing is too much for the team, you ask for assistance and you receive it. An amazing place, I am looking forward to mams future being cared for by good people. Thank you.
13 April 2023
My father has been in for two weeks respite care. He has been looked after exceptionally well. All the staff have been kind and very friendly. Nothing was too much trouble. They didn't want him to leave!
23 January 2023
Immediately you walk through the front door of Westlands you know you are in a friendly and caring environment. The staff at Westlands are outstanding. They are happy, caring, attentive, polite, and friendly. My elderly friend was immediately at home in Westlands, I know he will have a long and very happy time at Westlands. Nothing is too much trouble for the team at Westlands, they attend to any concerns at once and are genuinely interested in the welfare of their residents (and their friends and family). I have complete peace of mind that my friend will be cared for with respect and dignity. Thank you team Westlands. I would also add that in my opinion, Westlands is fantastic value for money - worth every penny. It is wonderful to see so many staff always on hand to help and care for Westlands residents.