Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Overall Experience:  stars

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Latest Reviews for Florence Shipley Residential & Community Care Centre

stars
stars 12 November 2025
We are so happy with the quality of care for our father, from the carers through to seniors, deputy managers and manager. Everybody always has time to listen, to make sure Dad has the care that is right for him and, as we see first hand, for each individual and personalised to them. I would love to name specific carers and seniors particularly as there are so many who really do deserve a shout out but this is not allowed and genuinely there are too many to name. From Dad's first visit as a respite resident the senior for this floor (now a deputy) made sure she got to know dad, his likes, dislikes, his history and this allowed the carers to do the same. This was shared with an equally wonderful senior on the full-time resident floor both of whom are still extremely influential in Dad's care, diet management and well-being. We have been supported more as a whole family than we ever thought possible. We could not recommend this home more. Everyone actually cares!
Review from Samantha P (Daughter of Resident/Service User)