Submit a Review for The Rowans Care Home
Owen Street, Coalville, LE67 3DA
View full details of The Rowans Care HomeLatest Reviews for The Rowans Care Home
13 March 2026
Staff changes a bit unsettling, have felt that both mum and I have not always been supported by the new staff. Room always clean and welcoming. Mum does not join in activities unless persuaded. Staff that know mum always kind and patient have listened to my concerns and action has been taken
regarding her mental health. Mum content with things a.t.m.
10 March 2026
Dad has only recently moved in but has been made excedingly welcome. Nothing has been too much trouble in getting him settled and the whole family have been made really welcome. The surroundings are all comfortable and spacious. Staff are so friendly and caring and seem to genuinely care.
10 March 2026
Residents always cared for. Staff pleasant and approachable at all times. Very relaxed atmosphere and staff always take the time to put resident at ease when needed. We never feel worried about care after leaving as we can see the staff are compassionate in their role.
06 March 2026
My brother and I have cared for our father for almost 12 years. In March 2025 because of his dementia and recent missing episodes he was too vulnerable to live independently. Neither my brother nor I could accommodate him so we placed him into residential care at The Rowans. This has taken a great
amount of anxiety and stress from us. He has never complained to us about his care here and this is a great relief. We know he has been well cared for and treated with dignity. For this he and us thank all the staff.
06 March 2026
My dad moved here in December 2025, he has settled in well with help from the excellent staff. All the staff and residents have been very friendly and helpful.
04 March 2026
I visit The Rowans with my therapy dog and spend time with some of the residents. The staff work extreamly hard and are very caring. The home is kept lovely and clean, the meals are lovely with a choice given to the residents. Over the year I have visited quite few home and The Rowans is one of the
best. Residents all seem happy and content and staff seems to know all their names and treat them with respect.
18 September 2025
I owe a great deal to the staff for their caring + help in my rehabilitation. Overall a positive experience, but sometimes there are less staff around. Bank staff who do not know residents and less careful about cleanliness + resident needs.
13 June 2025
During her lengthy stay in the care home, my mother was always treated with respect. The staff showed a great deal of patience with her at all times. Towards the end of her stay, the staff never stinted to go the extra mile. She was kept calm and comfortable and could not have been in a better
place. I will be forever grateful to all the staff for taking such good care of her.
19 March 2025
From the moment Dad arrived at Rowans Care Home, it was clear that he was in wonderful hands. Our entire family is truly grateful for the wonderful care and support he received during his five-month stay, especially after his hospital visit following a fall.
The staff at Rowans are not only
professional but also incredibly warm and friendly. They created a nurturing environment that made a significant difference in Dad's well-being. It was heart-warming to witness the genuine affection and attention he received from everyone there.
While the only reason for moving Dad was the distance from our family, the farewell he received was nothing short of amazing. It was an emotional send-off that brought tears to my eyes, clearly reflecting the strong bonds he had built with the staff.
We cannot thank you enough for the love and care you provided to Dad. It brought us peace of mind knowing he was so well looked after. You all made a lasting impact on his life and ours.
02 September 2024
My mum has been at the Rowans for a few years now. Having been accepted there due to declining health, it couldn't have come at a better time for her.
Mum is looked after which gives us the peace of mind that if anything was to happen She would be cared for immediately. All of the staff are
wonderful, including the manager. Not only are they happy they can't do enough for Mum and us as a family. They are always happy to see us and often have a chat with us about all sorts they become part of your family as well. They work hard and yes they sometimes say they are tired but that doesn't stop them from doing a job thanklessly. The home is clean and tidy and you are made to feel welcome. If we have a problem or issue they are always there willing to help in any way they can and if they cannot do it immediately they will get it sorted.
Can't praise them enough.
07 August 2024
My aunt went into The Rowans to be near us after the death of her husband. She was only there for ten weeks before her death. In her time there all I can say is all the staff were wonderful to her and her family. She had slight dementia and was treated with respect, love and care and not spoken down
to. Four members of staff were wonderful keeping us well informed of her health condition. Updating us when a paramedic or when the doctor had been. All rooms have been decorated and refurnished to a high standard. All areas were spotless and clean. My aunt was always clean and well-dressed when we visited her. A member of staff came up often to encourage her to take part in events but she wasn't up to it. She was really good with my aunt, always cheery with her and would have a chat even though my aunt didn't participate in any entertainment. My brother and I were so happy we chose The Rowans because the staff gave us peace of mind leaving her with them knowing she would be well cared for.
05 June 2024
My mother-in-law spent the last 8 months of her life being well cared for in the care home. She was treated with respect and her hygiene was always good. The morning of her passing was handled so respectfully, from the phone call alerting us right through to her being taken to the funeral director.
We could not wish for better treatment by all the staff concerned, they were wonderful! I can't speak highly enough of them. They now do a fabulous job of caring for my father-in-law.
17 May 2024
Big mistake putting my mother into this care home, her condition went downhill faster than a runaway train.
So many staff are not properly trained. Rooms are small with no bathroom. Meals were not that good, no regular kitchen staff. Poorly managed.
19 April 2024
My mum was discharged from hospital to the care home in November 2020 and passed away on the 6th of March 2024.
The staff were caring and attentive during this time. Always helpful, nothing was ever too much trouble given the circumstances.
Thank you to the staff at The Rowans for your love and
care.
17 April 2024
My mother lived in the home for over three years. The care she received was superb, especially at the end. We were always welcomed too. Her dietary needs were catered for, the building was clean and staff members were caring and good-mannered. Thank you.
08 March 2024
I am a visitor of The Rowans Care Home, I come to see my partner often. Recently I broke my wrist and since then the staff have been fantastic to me, but they always have been. I feel very welcome when visiting.
06 March 2024
My mum has been in The Rowans nearly one year. The care home is absolutely brilliant. The staff are amazing, they are so good with Mum. They look after her needs, Mum has lovely meals. The carer is so kind to Mum, she is like our family now. The Rowans is like home from home.
27 February 2024
I have been visiting a friend for a few months. I find it a very pleasant experience as the staff are friendly, welcoming and helpful. Cannot comment on value for money as I am not aware of the cost of the residency. It seems to be a very good home from my experience when visiting my friend.
31 January 2024
The Rowans Care Home is a welcoming, friendly care home. The staff should be proud of the way they care for their residents. They are very attentive, hardworking and dedicated in the way they work to ensure all residents' needs are met. Our sister has been a resident since August 2022, since our
mother passed away, who she had loved with all her life. It was very upsetting and difficult for her and the family to find a residential place to suit her needs. The Rowans has done this above and beyond! They are very supportive and encourage her in every way. This is due to their dedication towards our sister who is now very content. As a family, we hold The Rowans staff in high esteem. All of the staff should be very proud of their continuing care they provide for all of the residents.
03 January 2024
My husband has only been with you since July and I can see a difference in him already. The staff are very caring and look after the residents very, very well. He was previously in a private care home but seems much more comfortable with yourself.
Latest Reviews for The Rowans Care Home
13 March 2026
Staff changes a bit unsettling, have felt that both mum and I have not always been supported by the new staff. Room always clean and welcoming. Mum does not join in activities unless persuaded. Staff that know mum always kind and patient have listened to my concerns and action has been taken
regarding her mental health. Mum content with things a.t.m.
10 March 2026
Dad has only recently moved in but has been made excedingly welcome. Nothing has been too much trouble in getting him settled and the whole family have been made really welcome. The surroundings are all comfortable and spacious. Staff are so friendly and caring and seem to genuinely care.
10 March 2026
Residents always cared for. Staff pleasant and approachable at all times. Very relaxed atmosphere and staff always take the time to put resident at ease when needed. We never feel worried about care after leaving as we can see the staff are compassionate in their role.
06 March 2026
My brother and I have cared for our father for almost 12 years. In March 2025 because of his dementia and recent missing episodes he was too vulnerable to live independently. Neither my brother nor I could accommodate him so we placed him into residential care at The Rowans. This has taken a great
amount of anxiety and stress from us. He has never complained to us about his care here and this is a great relief. We know he has been well cared for and treated with dignity. For this he and us thank all the staff.
06 March 2026
My dad moved here in December 2025, he has settled in well with help from the excellent staff. All the staff and residents have been very friendly and helpful.
04 March 2026
I visit The Rowans with my therapy dog and spend time with some of the residents. The staff work extreamly hard and are very caring. The home is kept lovely and clean, the meals are lovely with a choice given to the residents. Over the year I have visited quite few home and The Rowans is one of the
best. Residents all seem happy and content and staff seems to know all their names and treat them with respect.
18 September 2025
I owe a great deal to the staff for their caring + help in my rehabilitation. Overall a positive experience, but sometimes there are less staff around. Bank staff who do not know residents and less careful about cleanliness + resident needs.
13 June 2025
During her lengthy stay in the care home, my mother was always treated with respect. The staff showed a great deal of patience with her at all times. Towards the end of her stay, the staff never stinted to go the extra mile. She was kept calm and comfortable and could not have been in a better
place. I will be forever grateful to all the staff for taking such good care of her.
19 March 2025
From the moment Dad arrived at Rowans Care Home, it was clear that he was in wonderful hands. Our entire family is truly grateful for the wonderful care and support he received during his five-month stay, especially after his hospital visit following a fall.
The staff at Rowans are not only
professional but also incredibly warm and friendly. They created a nurturing environment that made a significant difference in Dad's well-being. It was heart-warming to witness the genuine affection and attention he received from everyone there.
While the only reason for moving Dad was the distance from our family, the farewell he received was nothing short of amazing. It was an emotional send-off that brought tears to my eyes, clearly reflecting the strong bonds he had built with the staff.
We cannot thank you enough for the love and care you provided to Dad. It brought us peace of mind knowing he was so well looked after. You all made a lasting impact on his life and ours.
02 September 2024
My mum has been at the Rowans for a few years now. Having been accepted there due to declining health, it couldn't have come at a better time for her.
Mum is looked after which gives us the peace of mind that if anything was to happen She would be cared for immediately. All of the staff are
wonderful, including the manager. Not only are they happy they can't do enough for Mum and us as a family. They are always happy to see us and often have a chat with us about all sorts they become part of your family as well. They work hard and yes they sometimes say they are tired but that doesn't stop them from doing a job thanklessly. The home is clean and tidy and you are made to feel welcome. If we have a problem or issue they are always there willing to help in any way they can and if they cannot do it immediately they will get it sorted.
Can't praise them enough.
07 August 2024
My aunt went into The Rowans to be near us after the death of her husband. She was only there for ten weeks before her death. In her time there all I can say is all the staff were wonderful to her and her family. She had slight dementia and was treated with respect, love and care and not spoken down
to. Four members of staff were wonderful keeping us well informed of her health condition. Updating us when a paramedic or when the doctor had been. All rooms have been decorated and refurnished to a high standard. All areas were spotless and clean. My aunt was always clean and well-dressed when we visited her. A member of staff came up often to encourage her to take part in events but she wasn't up to it. She was really good with my aunt, always cheery with her and would have a chat even though my aunt didn't participate in any entertainment. My brother and I were so happy we chose The Rowans because the staff gave us peace of mind leaving her with them knowing she would be well cared for.
05 June 2024
My mother-in-law spent the last 8 months of her life being well cared for in the care home. She was treated with respect and her hygiene was always good. The morning of her passing was handled so respectfully, from the phone call alerting us right through to her being taken to the funeral director.
We could not wish for better treatment by all the staff concerned, they were wonderful! I can't speak highly enough of them. They now do a fabulous job of caring for my father-in-law.
17 May 2024
Big mistake putting my mother into this care home, her condition went downhill faster than a runaway train.
So many staff are not properly trained. Rooms are small with no bathroom. Meals were not that good, no regular kitchen staff. Poorly managed.
19 April 2024
My mum was discharged from hospital to the care home in November 2020 and passed away on the 6th of March 2024.
The staff were caring and attentive during this time. Always helpful, nothing was ever too much trouble given the circumstances.
Thank you to the staff at The Rowans for your love and
care.
17 April 2024
My mother lived in the home for over three years. The care she received was superb, especially at the end. We were always welcomed too. Her dietary needs were catered for, the building was clean and staff members were caring and good-mannered. Thank you.
08 March 2024
I am a visitor of The Rowans Care Home, I come to see my partner often. Recently I broke my wrist and since then the staff have been fantastic to me, but they always have been. I feel very welcome when visiting.
06 March 2024
My mum has been in The Rowans nearly one year. The care home is absolutely brilliant. The staff are amazing, they are so good with Mum. They look after her needs, Mum has lovely meals. The carer is so kind to Mum, she is like our family now. The Rowans is like home from home.
27 February 2024
I have been visiting a friend for a few months. I find it a very pleasant experience as the staff are friendly, welcoming and helpful. Cannot comment on value for money as I am not aware of the cost of the residency. It seems to be a very good home from my experience when visiting my friend.
31 January 2024
The Rowans Care Home is a welcoming, friendly care home. The staff should be proud of the way they care for their residents. They are very attentive, hardworking and dedicated in the way they work to ensure all residents' needs are met. Our sister has been a resident since August 2022, since our
mother passed away, who she had loved with all her life. It was very upsetting and difficult for her and the family to find a residential place to suit her needs. The Rowans has done this above and beyond! They are very supportive and encourage her in every way. This is due to their dedication towards our sister who is now very content. As a family, we hold The Rowans staff in high esteem. All of the staff should be very proud of their continuing care they provide for all of the residents.
03 January 2024
My husband has only been with you since July and I can see a difference in him already. The staff are very caring and look after the residents very, very well. He was previously in a private care home but seems much more comfortable with yourself.