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The Rowans Care Home

Owen Street, Coalville, Leicestershire LE67 3DA
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Satisfaction on all levels. Thank you all very muchP M(Wife of Resident/Service User)
The Rowans Care Home, Coalville
The Rowans Care Home, Coalville
The Rowans Care Home, Coalville

Set in the centre of Coalville, on the outskirts of Charnwood Forest in Leicestershire, The Rowans Care Home provides personalised residential and residential dementia care to older people.

With kindness at the centre of their ethos, the team at The Rowans take the time to learn about each resident’s individual hobbies and interests, ensuring that every aspect of provision is catered to people as individuals. From a varied activities programme...  

Care Provided by The Rowans Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,202From £1,322
Residential Dementia CareFrom £1,238From £1,362

Contact The Rowans Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachel Ferguson(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (38)

The Rowans Care Home Reviews (77)

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9.5

The Rowans Care Home has a Review Score of 9.5 (9.470) out of 10, based on 16 reviews in the last 2 years. Over all time The Rowans Care Home has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from M S (Respite Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

In the 2 weeks spent here we received nothing but the very best care and attention from the staff to management who were ably supported by the manager (Rachel)

Reply from Rachel Ferguson, home manager at The Rowans Care Home

Thank you for the lovely review, it was a pleasure to meet you and your lovely family and a privilege to look after you.

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Review from David H (Son of Resident) published on 3 June 2026 Submitted via Website
Overall Experience
My mum was a resident of The Rowans for almost exactly a year. I cannot speak high enough of the care Mum received during her stay. The staff made Mum feel like she was part of a family; always finding time to chat with her, rather than just dealing with the other jobs that needed to be done - despite being incredibly busy.
The management always kept the family informed and made decisions based on what was best for Mum, rather than what was quickest or cheapest.

I am so pleased we chose The Rowans as the place Mum could try to fight dementia - aided by the care and expertise of The Rowans 'family' around her. The family was always made to feel welcome at the home and an integral part of the team around my mum. Although Mum inevitably lost her fight, her final days were full of dignity and love. A massive THANK YOU to all of the fantastic staff - I will never forget what you did for us all.

Reply from Rachel Ferguson, home manager at The Rowans Care Home

Thank you so much for your kind words. We miss mum and reminisce about her often, she was very much a part of our family. Thank you for being a wonderful family and for allowing us the privilege to care for her.

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Review from Megan H (Granddaughter of Resident) published on 19 May 2026 Submitted via Postal Card
Overall Experience

My grandma was in your care toward the end of her life and Sue was kept comfortable and cared for the whole time. We never worried about her whilst she was there. We will be forever grateful to the staff at The Rowans for everything you've done.

Reply from Rachel Ferguson, home manager at The Rowans Care Home

Hi, thank you very much for your lovely words, she was an absolute pleasure to care for and is greatly missed by her friends here.

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Review from M C (Daughter of Resident) published on 30 April 2026 Submitted via Website
Overall Experience

My Dad has only been here for 8 days but the improvement in him is unbelieveable.When he first got there he could only walk a couple of steps,he is now walking a good way supervised by a member of staff.The food is delicious,he wasn't eating hardly anything at the previous care home,he now clears his plate.The staff are all so good ,very friendly and caring ,and the manager is amazing,can highly recommend this lovely care home,there is a lovely feel as soon as you walk in.

Reply from Rachel Ferguson, Home Manager at The Rowans Care Home

Thank you so much for this amazing review! Dad is an absolute pleasure to look after and you are such a wonderful family- we all feel very lucky to have you! I am so happy that we have been able to help Dad improve and settle in with us.

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Review from Paul B (Son of Resident) published on 1 April 2026 Submitted via Website
Overall Experience
My Father was introduced to this facility my myself and my brother, it was daunting for him at first having lived a married life then by himself for 10 years.
The home made him very welcome from day one. As his illnesses worsened they were very good at keeping in touch and only bothering us if they thought we needed to know.
They dealt with everything if they didn't they could offer a paid service such as hair care.
Then, on the day he died they contacted us, rang for the doctor and contacted the undertakes after we had made the necessary calls to initiate the service.

They even walked out with dad's body along with the undertakers, a lovely touch.

Reply from Rachel Ferguson, home manager at The Rowans Care Home

Thank you so much for the lovely review and kind words. He was a gentleman and a pleasure to care for.

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Review from Linda W (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

Staff changes a bit unsettling, have felt that both mum and I have not always been supported by the new staff. Room always clean and welcoming. Mum does not join in activities unless persuaded. Staff that know mum always kind and patient have listened to my concerns and action has been taken regarding her mental health. Mum content with things a.t.m.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Rowans Care Home

Thank you for your review, we value all feedback as this helps us to make improvements where required. It is great to hear that you feel listened to, and our staff are always kind and patient. To ensure that we provide high standards of care, we continue to have focus recruitment to ensure that we...  

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Review from A L (Son of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Dad has only recently moved in but has been made excedingly welcome. Nothing has been too much trouble in getting him settled and the whole family have been made really welcome. The surroundings are all comfortable and spacious. Staff are so friendly and caring and seem to genuinely care.

Reply from Rachel Ferguson, home manager at The Rowans Care Home

Thank you for the lovely review, we really appreciate acknowledgement of the work we do and the home we are striving to create.

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Review from Shirley D (Daughter-in-law of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Residents always cared for. Staff pleasant and approachable at all times. Very relaxed atmosphere and staff always take the time to put resident at ease when needed. We never feel worried about care after leaving as we can see the staff are compassionate in their role.

Reply from Rachel Ferguson, home manager at The Rowans Care Home

Thank you for such a lovely review- we work hard to give you and your loved ones a positive and caring experience and I am so glad we are doing a good job of it!

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Review from Ian B (Son of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience

My brother and I have cared for our father for almost 12 years. In March 2025 because of his dementia and recent missing episodes he was too vulnerable to live independently. Neither my brother nor I could accommodate him so we placed him into residential care at The Rowans. This has taken a great amount of anxiety and stress from us. He has never complained to us about his care here and this is a great relief. We know he has been well cared for and treated with dignity. For this he and us thank all the staff.

Reply from Rachel Ferguson, home manager at The Rowans Care Home

Thank you so much for such a lovely review- your father was such a gentleman and a pleasure to care for.

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Review from Oliver W (Son of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience

My dad moved here in December 2025, he has settled in well with help from the excellent staff. All the staff and residents have been very friendly and helpful.

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Review from Sue M (Regular Volunteer) published on 4 March 2026 Submitted via Postal Card
Overall Experience

I visit The Rowans with my therapy dog and spend time with some of the residents. The staff work extreamly hard and are very caring. The home is kept lovely and clean, the meals are lovely with a choice given to the residents. Over the year I have visited quite few home and The Rowans is one of the best. Residents all seem happy and content and staff seems to know all their names and treat them with respect.

Reply from Rachel Ferguson, home manager at The Rowans Care Home

Thank you so much for a wonderful review! You do such a lovely job and bring joy to so many people

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Review from S H (Resident / Service User) published on 18 September 2025 Submitted via Postal Card
Overall Experience

I owe a great deal to the staff for their caring + help in my rehabilitation. Overall a positive experience, but sometimes there are less staff around. Bank staff who do not know residents and less careful about cleanliness + resident needs.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Rowans Care Home

Dear S,Thank you for your kind comments about the staff team at The Rowans. We are so pleased to hear that you felt well cared for and supported during your rehabilitation, and I will ensure your feedback is shared with both the staff and management team. We also appreciate your comments regarding...  

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Review from D P (Son of Resident) published on 13 June 2025 Submitted via Postal Card
Overall Experience

During her lengthy stay in the care home, my mother was always treated with respect. The staff showed a great deal of patience with her at all times. Towards the end of her stay, the staff never stinted to go the extra mile. She was kept calm and comfortable and could not have been in a better place. I will be forever grateful to all the staff for taking such good care of her.

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Review from Dean S (Son of Resident) published on 19 March 2025 Submitted via Website
Overall Experience

From the moment Dad arrived at Rowans Care Home, it was clear that he was in wonderful hands. Our entire family is truly grateful for the wonderful care and support he received during his five-month stay, especially after his hospital visit following a fall.

The staff at Rowans are not only professional but also incredibly warm and friendly. They created a nurturing environment that made a significant difference in Dad's well-being. It was heart-warming to witness the genuine affection and attention he received from everyone there.

While the only reason for moving Dad was the distance from our family, the farewell he received was nothing short of amazing. It was an emotional send-off that brought tears to my eyes, clearly reflecting the strong bonds he had built with the staff.

We cannot thank you enough for the love and care you provided to Dad. It brought us peace of mind knowing he was so well looked after. You all made a lasting impact on his life and ours.

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Review from Janine A (Daughter of Resident) published on 2 September 2024 Submitted via Website
Overall Experience
My mum has been at the Rowans for a few years now. Having been accepted there due to declining health, it couldn't have come at a better time for her.
Mum is looked after which gives us the peace of mind that if anything was to happen She would be cared for immediately. All of the staff are wonderful, including the manager. Not only are they happy they can't do enough for Mum and us as a family. They are always happy to see us and often have a chat with us about all sorts they become part of your family as well. They work hard and yes they sometimes say they are tired but that doesn't stop them from doing a job thanklessly. The home is clean and tidy and you are made to feel welcome. If we have a problem or issue they are always there willing to help in any way they can and if they cannot do it immediately they will get it sorted.

Can't praise them enough.

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Review from Helen J (Niece of Resident) published on 7 August 2024 Submitted via Website
Overall Experience

My aunt went into The Rowans to be near us after the death of her husband. She was only there for ten weeks before her death. In her time there all I can say is all the staff were wonderful to her and her family. She had slight dementia and was treated with respect, love and care and not spoken down to. Four members of staff were wonderful keeping us well informed of her health condition. Updating us when a paramedic or when the doctor had been. All rooms have been decorated and refurnished to a high standard. All areas were spotless and clean. My aunt was always clean and well-dressed when we visited her. A member of staff came up often to encourage her to take part in events but she wasn't up to it. She was really good with my aunt, always cheery with her and would have a chat even though my aunt didn't participate in any entertainment. My brother and I were so happy we chose The Rowans because the staff gave us peace of mind leaving her with them knowing she would be well cared for.

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Review from Julie W (Daughter-in-law of Resident) published on 5 June 2024 Submitted via Postal Card
Overall Experience

My mother-in-law spent the last 8 months of her life being well cared for in the care home. She was treated with respect and her hygiene was always good. The morning of her passing was handled so respectfully, from the phone call alerting us right through to her being taken to the funeral director. We could not wish for better treatment by all the staff concerned, they were wonderful! I can't speak highly enough of them. They now do a fabulous job of caring for my father-in-law.

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Review from Michael C (Son of Resident) published on 17 May 2024 Submitted via Website
Overall Experience
Big mistake putting my mother into this care home, her condition went downhill faster than a runaway train.

So many staff are not properly trained. Rooms are small with no bathroom. Meals were not that good, no regular kitchen staff. Poorly managed.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Rowans Care Home

Thank you for your review, we are sorry that you had cause to write a negative response. The Rowans is a Residential Care Home, and regular reviews of residents are undertaken. This is to ensure that the team can meet the needs of the residents who live at the Rowans, the Home has currently...  

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Review from A W (Son of Resident) published on 19 April 2024 Submitted via Postal Card
Overall Experience
My mum was discharged from hospital to the care home in November 2020 and passed away on the 6th of March 2024.
The staff were caring and attentive during this time. Always helpful, nothing was ever too much trouble given the circumstances.

Thank you to the staff at The Rowans for your love and care.

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Review from Kate J (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card
Overall Experience

My mother lived in the home for over three years. The care she received was superb, especially at the end. We were always welcomed too. Her dietary needs were catered for, the building was clean and staff members were caring and good-mannered. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

  • 18 Nov 2024

    HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...

Upcoming Events

There are no upcoming events for The Rowans Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for The Rowans Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about The Rowans Care Home

What types of Care is The Rowans Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Rowans Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at The Rowans Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Rowans Care Home to the centre of Coalville?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Rowans Care Home to verify any information. View our terms and conditions. The Rowans Care Home has an Enhanced Service -more info.