
Satisfaction on all levels. Thank you all very muchP M(Wife of Resident/Service User)



Satisfaction on all levels. Thank you all very muchP M(Wife of Resident/Service User)



Set in the centre of Coalville, on the outskirts of Charnwood Forest in Leicestershire, The Rowans Care Home provides personalised residential and residential dementia care to older people.
With kindness at the centre of their ethos, the team at The Rowans take the time to learn about each resident’s individual hobbies and interests, ensuring that every aspect of provision is catered to people as individuals. From a varied activities programme...
Care Provided by The Rowans Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Rowans Care Home for full pricing details and T&Cs.
Contact The Rowans Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Rachel Ferguson(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2004
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (38)
The Rowans Care Home Reviews (77)
The Rowans Care Home has a Review Score of 9.5 (9.470) out of 10, based on 16 reviews in the last 2 years.
Over all time The Rowans Care Home has 77 reviews.
In the 2 weeks spent here we received nothing but the very best care and attention from the staff to management who were ably supported by the manager (Rachel)
Thank you for the lovely review, it was a pleasure to meet you and your lovely family and a privilege to look after you.
The management always kept the family informed and made decisions based on what was best for Mum, rather than what was quickest or cheapest.
I am so pleased we chose The Rowans as the place Mum could try to fight dementia - aided by the care and expertise of The Rowans 'family' around her. The family was always made to feel welcome at the home and an integral part of the team around my mum. Although Mum inevitably lost her fight, her final days were full of dignity and love. A massive THANK YOU to all of the fantastic staff - I will never forget what you did for us all.
Thank you so much for your kind words. We miss mum and reminisce about her often, she was very much a part of our family. Thank you for being a wonderful family and for allowing us the privilege to care for her.
My grandma was in your care toward the end of her life and Sue was kept comfortable and cared for the whole time. We never worried about her whilst she was there. We will be forever grateful to the staff at The Rowans for everything you've done.
Hi, thank you very much for your lovely words, she was an absolute pleasure to care for and is greatly missed by her friends here.
My Dad has only been here for 8 days but the improvement in him is unbelieveable.When he first got there he could only walk a couple of steps,he is now walking a good way supervised by a member of staff.The food is delicious,he wasn't eating hardly anything at the previous care home,he now clears his plate.The staff are all so good ,very friendly and caring ,and the manager is amazing,can highly recommend this lovely care home,there is a lovely feel as soon as you walk in.
Thank you so much for this amazing review! Dad is an absolute pleasure to look after and you are such a wonderful family- we all feel very lucky to have you! I am so happy that we have been able to help Dad improve and settle in with us.
The home made him very welcome from day one. As his illnesses worsened they were very good at keeping in touch and only bothering us if they thought we needed to know.
They dealt with everything if they didn't they could offer a paid service such as hair care.
Then, on the day he died they contacted us, rang for the doctor and contacted the undertakes after we had made the necessary calls to initiate the service.
They even walked out with dad's body along with the undertakers, a lovely touch.
Thank you so much for the lovely review and kind words. He was a gentleman and a pleasure to care for.
Staff changes a bit unsettling, have felt that both mum and I have not always been supported by the new staff. Room always clean and welcoming. Mum does not join in activities unless persuaded. Staff that know mum always kind and patient have listened to my concerns and action has been taken regarding her mental health. Mum content with things a.t.m.
Thank you for your review, we value all feedback as this helps us to make improvements where required. It is great to hear that you feel listened to, and our staff are always kind and patient. To ensure that we provide high standards of care, we continue to have focus recruitment to ensure that we...
Dad has only recently moved in but has been made excedingly welcome. Nothing has been too much trouble in getting him settled and the whole family have been made really welcome. The surroundings are all comfortable and spacious. Staff are so friendly and caring and seem to genuinely care.
Thank you for the lovely review, we really appreciate acknowledgement of the work we do and the home we are striving to create.
Residents always cared for. Staff pleasant and approachable at all times. Very relaxed atmosphere and staff always take the time to put resident at ease when needed. We never feel worried about care after leaving as we can see the staff are compassionate in their role.
Thank you for such a lovely review- we work hard to give you and your loved ones a positive and caring experience and I am so glad we are doing a good job of it!
My brother and I have cared for our father for almost 12 years. In March 2025 because of his dementia and recent missing episodes he was too vulnerable to live independently. Neither my brother nor I could accommodate him so we placed him into residential care at The Rowans. This has taken a great amount of anxiety and stress from us. He has never complained to us about his care here and this is a great relief. We know he has been well cared for and treated with dignity. For this he and us thank all the staff.
Thank you so much for such a lovely review- your father was such a gentleman and a pleasure to care for.
My dad moved here in December 2025, he has settled in well with help from the excellent staff. All the staff and residents have been very friendly and helpful.
I visit The Rowans with my therapy dog and spend time with some of the residents. The staff work extreamly hard and are very caring. The home is kept lovely and clean, the meals are lovely with a choice given to the residents. Over the year I have visited quite few home and The Rowans is one of the best. Residents all seem happy and content and staff seems to know all their names and treat them with respect.
Thank you so much for a wonderful review! You do such a lovely job and bring joy to so many people
I owe a great deal to the staff for their caring + help in my rehabilitation. Overall a positive experience, but sometimes there are less staff around. Bank staff who do not know residents and less careful about cleanliness + resident needs.
Dear S,Thank you for your kind comments about the staff team at The Rowans. We are so pleased to hear that you felt well cared for and supported during your rehabilitation, and I will ensure your feedback is shared with both the staff and management team. We also appreciate your comments regarding...
During her lengthy stay in the care home, my mother was always treated with respect. The staff showed a great deal of patience with her at all times. Towards the end of her stay, the staff never stinted to go the extra mile. She was kept calm and comfortable and could not have been in a better place. I will be forever grateful to all the staff for taking such good care of her.
From the moment Dad arrived at Rowans Care Home, it was clear that he was in wonderful hands. Our entire family is truly grateful for the wonderful care and support he received during his five-month stay, especially after his hospital visit following a fall.
The staff at Rowans are not only professional but also incredibly warm and friendly. They created a nurturing environment that made a significant difference in Dad's well-being. It was heart-warming to witness the genuine affection and attention he received from everyone there.
While the only reason for moving Dad was the distance from our family, the farewell he received was nothing short of amazing. It was an emotional send-off that brought tears to my eyes, clearly reflecting the strong bonds he had built with the staff.
We cannot thank you enough for the love and care you provided to Dad. It brought us peace of mind knowing he was so well looked after. You all made a lasting impact on his life and ours.
Mum is looked after which gives us the peace of mind that if anything was to happen She would be cared for immediately. All of the staff are wonderful, including the manager. Not only are they happy they can't do enough for Mum and us as a family. They are always happy to see us and often have a chat with us about all sorts they become part of your family as well. They work hard and yes they sometimes say they are tired but that doesn't stop them from doing a job thanklessly. The home is clean and tidy and you are made to feel welcome. If we have a problem or issue they are always there willing to help in any way they can and if they cannot do it immediately they will get it sorted.
Can't praise them enough.
My aunt went into The Rowans to be near us after the death of her husband. She was only there for ten weeks before her death. In her time there all I can say is all the staff were wonderful to her and her family. She had slight dementia and was treated with respect, love and care and not spoken down to. Four members of staff were wonderful keeping us well informed of her health condition. Updating us when a paramedic or when the doctor had been. All rooms have been decorated and refurnished to a high standard. All areas were spotless and clean. My aunt was always clean and well-dressed when we visited her. A member of staff came up often to encourage her to take part in events but she wasn't up to it. She was really good with my aunt, always cheery with her and would have a chat even though my aunt didn't participate in any entertainment. My brother and I were so happy we chose The Rowans because the staff gave us peace of mind leaving her with them knowing she would be well cared for.
My mother-in-law spent the last 8 months of her life being well cared for in the care home. She was treated with respect and her hygiene was always good. The morning of her passing was handled so respectfully, from the phone call alerting us right through to her being taken to the funeral director. We could not wish for better treatment by all the staff concerned, they were wonderful! I can't speak highly enough of them. They now do a fabulous job of caring for my father-in-law.
So many staff are not properly trained. Rooms are small with no bathroom. Meals were not that good, no regular kitchen staff. Poorly managed.
Thank you for your review, we are sorry that you had cause to write a negative response. The Rowans is a Residential Care Home, and regular reviews of residents are undertaken. This is to ensure that the team can meet the needs of the residents who live at the Rowans, the Home has currently...
The staff were caring and attentive during this time. Always helpful, nothing was ever too much trouble given the circumstances.
Thank you to the staff at The Rowans for your love and care.
My mother lived in the home for over three years. The care she received was superb, especially at the end. We were always welcomed too. Her dietary needs were catered for, the building was clean and staff members were caring and good-mannered. Thank you.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for The Rowans Care Home.
Accreditations
There are no accreditations posted yet for The Rowans Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Rowans Care Home
What types of Care is The Rowans Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Rowans Care Home have?
There are 54 Single Rooms.
What are the Facilities & Services at The Rowans Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Rowans Care Home to the centre of Coalville?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Rowans Care Home to verify any information. View our terms and conditions. The Rowans Care Home has an Enhanced Service -more info.