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The Rowans Care Home

Owen Street, Coalville, Leicestershire LE67 3DA
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Satisfaction on all levels. Thank you all very muchP M(Wife of Resident/Service User)
The Rowans Care Home, Coalville
The Rowans Care Home, Coalville
The Rowans Care Home, Coalville

Set in the centre of Coalville, on the outskirts of Charnwood Forest in Leicestershire, The Rowans Care Home provides personalised residential and residential dementia care to older people.

With kindness at the centre of their ethos, the team at The Rowans take the time to learn about each resident’s individual hobbies and interests, ensuring that every aspect of provision is catered to people as individuals. From a varied activities programme...  

Care Provided by The Rowans Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,202From £1,322
Residential Dementia CareFrom £1,238From £1,362

Contact The Rowans Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachel Ferguson(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (38)

The Rowans Care Home Reviews (77)

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9.5

The Rowans Care Home has a Review Score of 9.5 (9.470) out of 10, based on 16 reviews in the last 2 years. Over all time The Rowans Care Home has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from Rosemary K (Wife of Resident) published on 8 March 2024 Submitted via Website
Overall Experience

I am a visitor of The Rowans Care Home, I come to see my partner often. Recently I broke my wrist and since then the staff have been fantastic to me, but they always have been. I feel very welcome when visiting.

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Review from J S (Daughter of Resident) published on 6 March 2024 Submitted via Postal Card
Overall Experience

My mum has been in The Rowans nearly one year. The care home is absolutely brilliant. The staff are amazing, they are so good with Mum. They look after her needs, Mum has lovely meals. The carer is so kind to Mum, she is like our family now. The Rowans is like home from home.

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Review from Diedre D (Friend of Resident) published on 27 February 2024 Submitted via Postal Card
Overall Experience

I have been visiting a friend for a few months. I find it a very pleasant experience as the staff are friendly, welcoming and helpful. Cannot comment on value for money as I am not aware of the cost of the residency. It seems to be a very good home from my experience when visiting my friend.

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Review from B C (Sister of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

The Rowans Care Home is a welcoming, friendly care home. The staff should be proud of the way they care for their residents. They are very attentive, hardworking and dedicated in the way they work to ensure all residents' needs are met. Our sister has been a resident since August 2022, since our mother passed away, who she had loved with all her life. It was very upsetting and difficult for her and the family to find a residential place to suit her needs. The Rowans has done this above and beyond! They are very supportive and encourage her in every way. This is due to their dedication towards our sister who is now very content. As a family, we hold The Rowans staff in high esteem. All of the staff should be very proud of their continuing care they provide for all of the residents.

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Review from Rosemary S (Wife of Resident) published on 3 January 2024 Submitted via Postal Card
Overall Experience

My husband has only been with you since July and I can see a difference in him already. The staff are very caring and look after the residents very, very well. He was previously in a private care home but seems much more comfortable with yourself.

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Review from K M (Daughter of Resident) published on 4 December 2023 Submitted via Postal Card
Overall Experience

The staff at the Rowans have always been very caring friendly and helpful since my mother moved in December 2022. I did have some concerns about the management. However, management has changed and I am delighted to have seen improvements in such a short space of time. The biggest is the introduction of a key worker system which has worked in social care for many years. I know it is a great benefit to the people supported. I look forward to seeing more improvements under the guidance of the excellent new manager.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Rowans Care Home

Thank you for your lovely comment. It is a pleasure to be the registered manager of The Rowans. You are correct in your comments, they are a kind friendly caring group of professionals who want the best for the people they care for. Watch this space – The Rowans has so much more to offer!

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Review from L H (Niece of Resident) published on 29 September 2023 Submitted via Website
Overall Experience

My auntie was at the Rowens for over 2.5 years with dementia. I was a frequent visitor. It's a very homely, clean and spacious place and the meals were varied and tasty. All the staff went over and above their duties to give excellent care and support while maintaining my auntie's independence for as long as possible. The staff are very professional, caring compassionate and loving. There was regular entertainment and activities. Communication was good. I will be forever grateful for the kindness and love shown to my auntie, and the support and care I was given. I had peace of mind knowing she was well cared for not only physically but mentally and emotionally too. If you find yourself in the terrifying position of needing care for your loved one then I highly recommend the Rowens. I’m not one for reviews normally but I witnessed on a regular basis the care, hard work and dedication to enhance the lives of not only my aunties but other residents and it needed acknowledgement and many thanks!

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Review from Rosie C (Daughter of Resident) published on 17 February 2023 Submitted via Website
Overall Experience
My mother moved into The Rowans Care Home in February 2022 following a series of falls. The staff at The Rowans were very helpful in trying to make her feel at home, filling hot water bottle for her at night which was important to her comfort, getting new carpet and heater in her room. Mum thought the food at the home was good. Mum had an ensuite room which she was very happy with.
My brother and I were not local so phone communication was important and staff were always happy to take the phone handset to her.
Staff looked after Mum well with frequent checks as she continued to have falls. In September Mum had a fall and broke her hip and she deteriorated physically and mentally after this. Staff did everything to make Mum comfortable and worked well with medical staff and daily nurse visits. They kept us well informed by phone and email.

Mum died in December, staff had alerted us and we were able to be there. The staff were very sensitive and caring both to Mum and to us.

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Review from P M (Wife of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience

I am well pleased with the help and attention my husband gets. Satisfaction on all levels. Thank you all very much.

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Review from Carol S (Relative of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience
Absolutely brilliant.
Nothing is too much trouble.

Comforting to know they are safe.

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Review from Sandra S (Daughter of Resident) published on 14 June 2021 Submitted via Postal Card
Overall Experience

I thought the staff at this care home have been very polite and caring and I have been very happy at the care they have given my mother during the seventeen months she has resided at the home.

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Review from C H (Daughter of Resident) published on 25 February 2021 Submitted via Postal Card
Overall Experience
Mum was there for four weeks.
She was looked after well.

The staff were excellent.

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Review from Lynn B (Daughter of Resident) published on 24 February 2021 Submitted via Postal Card
Overall Experience

We can really write anything about the review as of covid. But when we have been to see Mum, all precautions were done to the letter. The staff have always helped with feedback on how Mum is.

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Review from Mark B (Son of Resident) published on 17 February 2021 Submitted via Postal Card
Overall Experience

Great staff awareness of my mother health and general condition. She is treated with respect but handled firmly where necessary. I have kept in touch by telephone, and all care professionals that answered has good knowledge of my mum.

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Review from Diana H (Niece of Resident) published on 15 February 2021 Submitted via Postal Card
Overall Experience

From the beginning, I knew this was the right place for my aunt. Due to the virus situation, at 99 years of age, she was scared and unsecured after being in two hospitals with a fractured spine, and then the home. However, they were so kind and understanding at The Rowans. With no visiting it was difficult, but she settled down very quickly, nothing was any trouble. She was that comfortable that she thought she was staying in a hotel. Right up to her passing, they were a blessing.

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Review from Susan H (Daughter of Resident) published on 12 February 2021 Submitted via Postal Card
Overall Experience

Having the pressure taken off - knowing Mum is cared for, warm, fed and generally all-round needs cared for.

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Review from L W (Daughter of Resident) published on 22 October 2020 Submitted via Postal Card
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Compassionate staff towards both my mum and myself. Nothing is too much trouble.

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Review from Janet C (Resident / Service User) published on 14 October 2020 Submitted via Postal Card
Overall Experience
I found the home clean and friendly. The meals were of good quality and fulfilling. Puddings were delightful and tasty. Plenty of cups of tea and juice to drink.

Comfortable beds and clothes washed and laundered on request. I've made plenty of friends. Helped with a little gardening but long for the day when I may go home.

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Review from Lisa D (Wife of Resident) published on 24 August 2020 Submitted via Postal Card
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Communication and atmosphere is open and relaxed.

My husband is relatively young so needs to be able to roam. He was given the opportunity and space for this. Thank you.

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Review from H S (Daughter of Resident) published on 14 August 2020 Submitted via Postal Card
Overall Experience

I'm grateful to The Rowans staff for the excellent care that they bestowed on my dad, nothing was too much trouble. Through covid-19, relatives were/are unable to physically see or hug their loved ones, but the wonderful Rowans staff have done everything in their power to maintain communication, for this, I can't thank them enough - excellent food and care, can't thank them enough. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

  • 18 Nov 2024

    HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...

Upcoming Events

There are no upcoming events for The Rowans Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for The Rowans Care Home.

Meet the Team (0)

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