Submit a Review for Westroyd Care Home
10 Tickow Lane, Shepshed, Loughborough, LE12 9LY
View full details of Westroyd Care HomeLatest Reviews for Westroyd Care Home
13 May 2026
Very well run care home. The staff are efficient & very friendly. Mother very well looked after & gets on well with the staff. Food well prepared & good selection. The home is clean & tidy. Visits are easy to arrange.
11 May 2026
My brother is being looked after by very dedicated staff.
The rooms are cleaned to a very good standard as are the lounge and dining room.
My only gripe is the drive down to the home is in a dreadful condition.
08 May 2026
Mum has been here for nearly three years and I can't imagine her being anywhere else. She is treated with respect and kindness every day and loves being here. She joins in with activities when she feels like it and is always ready for mealtimes! She usually has a big smile for everyone and enjoys
chatting to staff and other residents alike.
08 May 2026
As always, Dad is treated with respect and dignity and he is always clean and well presented. The staff are always polite and friendly when we visit dad and have a very good rapport with him. The food is always to a good standard.
27 April 2026
We are very pleased with how quickly my mother has settled since her arrival two months ago. She has always been independent and this continues to be respected. The staff are always friendly, welcoming and approachable. We feel my mother's care needs are being met and that she is in safe hands.
19 January 2026
My Dad was able to take a booking for a vacancy prior to it being needed it as he was in emergency care home, which was a big relief to me and my sister as this home is very close to our mum and dads house.. Since being at Westroyd he has settled in well with the help of Andrea and Sharon. They
have, along with the rest of care team been very responsive to his needs especially with his mind state and his diabetes along with the maintenance gents who have put up bookcases and made his room more personal. It was nice to see all the different activities over the Christmas period which he participated in a lot of the singing. He is fed well and I have no concerns with his care going forward.
19 January 2026
We find the home very friendly and welcoming; staff are always friendly with a. Smile. If we have a question they always try to find an answer. Mum mostly is in a good mood only occasionally is a bit down but this is due to her condition rather then anything else. Over all we are very happy with
everything thanks.
14 January 2026
Since my dad moved into Westroyd at the beginning of December as a family, we have been more than happy with the care he has received. The staff are all very welcoming when visiting, and nothing is too much trouble. My dad seems to have settled in very well and is happy, which is all we can ask for.
14 January 2026
I visit several times during the week, the team are always welcoming and friendly and there is always someone to speak to. Mum is happy and settled with a comfortable and spacious bedroom. She is patiently & respectfully supported because all the team take the time to know and understand the
residents, allowing them to tailor individual needs. I am very happy that Mum is getting the best care. Visiting hours are very flexible and i am always greeted with a cheery welcome. It really is a home not just a residence.
08 December 2025
I would like to thank Westroyd from the bottom of my heart for the care they gave my Grandma. Sadly Grandma didn't get much time to create many memories here. But in the time spent at Westroyd she was shown nothing but love, dignity, care and respect. The home has a very special team who genuinely
care about all the residents and my Grandma was cared for from her first day to her last.
09 October 2025
I am always greeted with a lovely smile. The staff are kind and caring, but as I can only visit once a week and always mid-morning, I have no idea about activities or facilities.
19 September 2025
Our experience of Westroyds has been absolutely fantastic. The care and support given to the residents and to their families is above and beyond. They have helped and supported us through a very traumatic time and helped to alleviate our worries and concerns. We love the feel to the place the moment
you walk through the door as it is extremely cheerful, bright, great music and a warm greeting. They get to know the people they are looking after and share any concerns with the residents families. The management is superb and we couldn't wish for a better place to look after our brother/ brother in law.
03 September 2025
My dad went into Westroyd in December. I cannot fault the staff. Dad could be challenging but the care and compassion given to him was second to none. He was always clean and well fed. All of the staff treated him with the utmost respect and engaged with him all the time. 10 out of 10. Unfortunately
my dad passed away on Sunday surrounded by staff who made his last few days comfortable and gave him dignity in death. Highly recommend Westroyd. Thanks all.
19 August 2025
Dad has continued to receive the high level of care and respect from the staff, which has been unwavering since his first day. The staff always have a friendly smile when visiting. The food continues to be of a high standard and with a varied menu each week.
02 July 2025
Dad is settling in well, he still misses his own home but the staff have made him feel very welcome. His needs are well taken care of in a professional and understand way. Dad says he likes his room and the food is lovely. We've not seen dad eat so much in a long time. It's early days as dad has
only been a resident for two weeks but at this moment in time this was the right decision for dad and the family
02 July 2025
The care that my Mum receives is excellent, and nothing is too much trouble. All the staff at Westroyd are kind and caring. I visit several times during the week, and they are always welcoming and friendly. I am very happy that Mum is getting the very best care.
15 April 2025
I'd like to thank all the staff for looking after mum. They do a great job in looking after my mum in lots of ways. If my mum is unwell at anytime they call a doctor to visit which then I know they are really looking after her.Nothing is to much trouble.
15 April 2025
Dad looked very well when we visited him. The staff are very friendly and nothing is ever too much for them. The manager always has her door open and I always pop by to say hello and ask how my dad has been. They are like one big family at Westroyd Care Home.
07 April 2025
STAFF
The staff continue to be excellent.
FOOD
The standard of food has rapidly gone down recently leading to mother and I understand other residents to complain. When mother complained, the chef said he was operating from instruction from "head office" .
One case in point was that for the mid
day main meal she had one brussel sprout on her plate.
I'm sure you appreciate that a good balanced diet with plenty of fresh vegetables helps to keep residents more heathy.
This decline is surprising bearing in mind we have just had a very substantial increase in fees.
DRIVEWAY.
As reported previously the driveway down to the building is full of pot holes (when in contact with the managed we are told that this is reported regularly, obviously action being taken)
30 January 2025
The care that my relative has had at Westroyd has been outstanding from the time they first arrived here over 2 years ago. In the last year the building has undergone some significant improvements which have greatly enhanced the living experience and this has been noticeable to see, all of the
areas, including rooms are spotlessly clean always. In truth though it is the staff that really make the place from the manager all the way through to the care staff, cleaning, activities and kitchen staff. Everyone is always pleasant and talkative on even what I'm sure are very trying days and this has been greatly appreciated. I am extremely grateful for the kindness and support I have had most recently at what can only be described as the most trying time of all. Knowing that all of the staff have been there whatever is something that a thank you is not adequate enough to say but in any case, thank you!
Latest Reviews for Westroyd Care Home
13 May 2026
Very well run care home. The staff are efficient & very friendly. Mother very well looked after & gets on well with the staff. Food well prepared & good selection. The home is clean & tidy. Visits are easy to arrange.
11 May 2026
My brother is being looked after by very dedicated staff.
The rooms are cleaned to a very good standard as are the lounge and dining room.
My only gripe is the drive down to the home is in a dreadful condition.
08 May 2026
Mum has been here for nearly three years and I can't imagine her being anywhere else. She is treated with respect and kindness every day and loves being here. She joins in with activities when she feels like it and is always ready for mealtimes! She usually has a big smile for everyone and enjoys
chatting to staff and other residents alike.
08 May 2026
As always, Dad is treated with respect and dignity and he is always clean and well presented. The staff are always polite and friendly when we visit dad and have a very good rapport with him. The food is always to a good standard.
27 April 2026
We are very pleased with how quickly my mother has settled since her arrival two months ago. She has always been independent and this continues to be respected. The staff are always friendly, welcoming and approachable. We feel my mother's care needs are being met and that she is in safe hands.
19 January 2026
My Dad was able to take a booking for a vacancy prior to it being needed it as he was in emergency care home, which was a big relief to me and my sister as this home is very close to our mum and dads house.. Since being at Westroyd he has settled in well with the help of Andrea and Sharon. They
have, along with the rest of care team been very responsive to his needs especially with his mind state and his diabetes along with the maintenance gents who have put up bookcases and made his room more personal. It was nice to see all the different activities over the Christmas period which he participated in a lot of the singing. He is fed well and I have no concerns with his care going forward.
19 January 2026
We find the home very friendly and welcoming; staff are always friendly with a. Smile. If we have a question they always try to find an answer. Mum mostly is in a good mood only occasionally is a bit down but this is due to her condition rather then anything else. Over all we are very happy with
everything thanks.
14 January 2026
Since my dad moved into Westroyd at the beginning of December as a family, we have been more than happy with the care he has received. The staff are all very welcoming when visiting, and nothing is too much trouble. My dad seems to have settled in very well and is happy, which is all we can ask for.
14 January 2026
I visit several times during the week, the team are always welcoming and friendly and there is always someone to speak to. Mum is happy and settled with a comfortable and spacious bedroom. She is patiently & respectfully supported because all the team take the time to know and understand the
residents, allowing them to tailor individual needs. I am very happy that Mum is getting the best care. Visiting hours are very flexible and i am always greeted with a cheery welcome. It really is a home not just a residence.
08 December 2025
I would like to thank Westroyd from the bottom of my heart for the care they gave my Grandma. Sadly Grandma didn't get much time to create many memories here. But in the time spent at Westroyd she was shown nothing but love, dignity, care and respect. The home has a very special team who genuinely
care about all the residents and my Grandma was cared for from her first day to her last.
09 October 2025
I am always greeted with a lovely smile. The staff are kind and caring, but as I can only visit once a week and always mid-morning, I have no idea about activities or facilities.
19 September 2025
Our experience of Westroyds has been absolutely fantastic. The care and support given to the residents and to their families is above and beyond. They have helped and supported us through a very traumatic time and helped to alleviate our worries and concerns. We love the feel to the place the moment
you walk through the door as it is extremely cheerful, bright, great music and a warm greeting. They get to know the people they are looking after and share any concerns with the residents families. The management is superb and we couldn't wish for a better place to look after our brother/ brother in law.
03 September 2025
My dad went into Westroyd in December. I cannot fault the staff. Dad could be challenging but the care and compassion given to him was second to none. He was always clean and well fed. All of the staff treated him with the utmost respect and engaged with him all the time. 10 out of 10. Unfortunately
my dad passed away on Sunday surrounded by staff who made his last few days comfortable and gave him dignity in death. Highly recommend Westroyd. Thanks all.
19 August 2025
Dad has continued to receive the high level of care and respect from the staff, which has been unwavering since his first day. The staff always have a friendly smile when visiting. The food continues to be of a high standard and with a varied menu each week.
02 July 2025
Dad is settling in well, he still misses his own home but the staff have made him feel very welcome. His needs are well taken care of in a professional and understand way. Dad says he likes his room and the food is lovely. We've not seen dad eat so much in a long time. It's early days as dad has
only been a resident for two weeks but at this moment in time this was the right decision for dad and the family
02 July 2025
The care that my Mum receives is excellent, and nothing is too much trouble. All the staff at Westroyd are kind and caring. I visit several times during the week, and they are always welcoming and friendly. I am very happy that Mum is getting the very best care.
15 April 2025
I'd like to thank all the staff for looking after mum. They do a great job in looking after my mum in lots of ways. If my mum is unwell at anytime they call a doctor to visit which then I know they are really looking after her.Nothing is to much trouble.
15 April 2025
Dad looked very well when we visited him. The staff are very friendly and nothing is ever too much for them. The manager always has her door open and I always pop by to say hello and ask how my dad has been. They are like one big family at Westroyd Care Home.
07 April 2025
STAFF
The staff continue to be excellent.
FOOD
The standard of food has rapidly gone down recently leading to mother and I understand other residents to complain. When mother complained, the chef said he was operating from instruction from "head office" .
One case in point was that for the mid
day main meal she had one brussel sprout on her plate.
I'm sure you appreciate that a good balanced diet with plenty of fresh vegetables helps to keep residents more heathy.
This decline is surprising bearing in mind we have just had a very substantial increase in fees.
DRIVEWAY.
As reported previously the driveway down to the building is full of pot holes (when in contact with the managed we are told that this is reported regularly, obviously action being taken)
30 January 2025
The care that my relative has had at Westroyd has been outstanding from the time they first arrived here over 2 years ago. In the last year the building has undergone some significant improvements which have greatly enhanced the living experience and this has been noticeable to see, all of the
areas, including rooms are spotlessly clean always. In truth though it is the staff that really make the place from the manager all the way through to the care staff, cleaning, activities and kitchen staff. Everyone is always pleasant and talkative on even what I'm sure are very trying days and this has been greatly appreciated. I am extremely grateful for the kindness and support I have had most recently at what can only be described as the most trying time of all. Knowing that all of the staff have been there whatever is something that a thank you is not adequate enough to say but in any case, thank you!