I never fret or worry taking my husband into respite care always Patchett Lodge. The home manager and all staff are helpful, empathetic and polite. All staff are approachable. It's a nice, warm family feel. Please tell me? Why is a contract sent electronically? My computer is broken. Plus we do not
have access to a printer! Patchett admin had to resource this if you want payment?
23 July 2024
My husband has been in residence at Patchett Lodge for nearly two years and throughout his time he's been very well looked after, cared for and treated at all times with dignity and compassion! He is kept immaculately clean and well-turned out. The office staff are first class in the execution of
all challenges! The carers are all kind and expertly efficient in every way to make the resident's lives happy and comfortable. I am more than happy with Patchett Lodge.
22 July 2024
For those who can no longer be at home, this is a lovely alternative where staff and residents are all a family. I feel happy that my wife is safe and well cared for.
09 April 2024
My grandmother is receiving very good care at Patchett Lodge. She has had a difficult few months with her health and they have been so good in dealing with her situation.
As a family we have been kept well-informed of changes with my grandma's condition. At all times she has been treated with
dignity and respect.
17 November 2023
Would highly recommend this care home with friendly, caring staff! Well, managed care home. They do lots of activities such as movie night entertainment, coming into the building and themed days around the world. A warm welcome when you come. Just would highly. Recommend this care home.
09 August 2023
The staff are excellent - professional but friendly and caring. Any concerns are dealt with immediately. As I arrive to visit my husband, I am always updated on his condition/mood/appetite etc. The atmosphere at Patchett Lodge is warm and welcoming. Activities for the residents are very good too.
21 April 2023
Our first impression, when we were looking for a care home for Mum-in-law, was of a friendly, happy and welcoming home. That was over 4 years ago, the impression still stands true. The main accent is on the word home, it really is staff, caring and safe. Maybe with the age of the building it isn't
as glizty as more modern ones, but what it lacks in wow factor it more than makes up for in care, compassion and stability. Everything a family could wish for when choosing care. Well done all staff.
13 June 2022
I live at Patchett Lodge from February 2022. It is like a home from home and the team have enabled me to walk and do more for myself and other residents have made me feel welcome.
13 June 2022
I moved into Patchett Lodge in 2019 and I love living here. I cannot communicate very well after a stroke and the manager and senior team have put in place writing i.e. pens and paper for me to communicate with other residents.
14 April 2022
Love being part of a big family. I broke my hip last year and the care team helped me to walk again.
31 March 2022
The carers and staff are very kind but sometimes (not so much lately) some members of staff have different rules to others, which confuses us visitors. A little more personal care such as doing nails etc. wouldn't go a miss. Otherwise, my husband is quite content and happy.
26 May 2021
My grandmother moved to Patchett lodge following a decline in her health. During her stay, she has been very well looked after. She was unwilling to walk before her move but is now starting to try and walk again. The carers are helping her to regain her confidence and she is steadily improvement.
The facilities are clean, bright and thoughtfully furnished and the grounds are lovely to walk around with a wheelchair. The family feel that she is in safe hands and the improvement in her overall mental health is fantastic, she was suffering from depression quite badly but now is starting to return to her old happy self. I can’t recommend Patchett Lodge enough.
02 February 2021
I have no complaints at all. When visiting we were always made welcome. The care he received was extremely good. He never had any complaints. I always felt there was a nice atmosphere and the home was always clean and tidy. Could not have chosen a better home.
05 November 2019
Patchett Lodge is a lovely place, staff are very friendly and very helpful. I would recommend the place to anyone. Mum is very happy here, has good food and a balanced diet.
21 May 2019
There has been a huge improvement in Mum since she has been a resident here. Staff and facilities are lovely, a wonderful place, food is excellent.
13 February 2019
We are very pleased with everything, the way they treated my stepdad. They couldn't do enough for him. The staff are very pleasant and work well together. I will recommend the care home, a very good and local place for my stepdad. Excellent.
21 December 2018
I cannot fault Patchett Lodge in the care they provide my father. From the moment we arrived, the staff provided everything we needed.
The facilities are excellent; the accommodation is light, spacious and is situated in a nice green setting.
The staff are caring, both in my father's needs and in
making him feel as at home as possible. We were always made welcome with the staff going above and beyond to help.
I could not wish for better care for my father.
16 October 2018
When I have visited my husband I have been very pleased with the care he has been given. He has looked well and seems happy.
10 October 2018
My mother has been a resident at Patchett Lodge now for over 4 years. All the carers and ancillary staff show great care and affection for my mum, making her life very comfortable, mum cannot communicate with the carers, but they all seem to know her well enough to assess what she requires and if
she is unwell or distressed in anyway, any issues are dealt with in a timely manner and I am always informed if they have any worries.
The home is going through a period of re-decoration and modernisation, but this does not appear to have upset any of the residents whilst the work is being carried out, this again is largely due to the care and understanding of all the carers and staff.
I always find everyone friendly and welcoming whatever time of day I turn up to visit mum. Thank you to everyone.
30 August 2018
My Aunt has been a resident at Patchett Lodge for just over 1 year. She became a permanent resident at the beginning of August 2017. All the staff are very friendly, welcoming and caring. I have noticed an improvement in the care home presentation i.e fresh flowers, sun lounge interior and gardens
to name a few, within the last few months around the time when there was a change in the managers, although things were fine before, there has been an improvement.
Latest Reviews for Patchett Lodge
23 December 2025
I never fret or worry taking my husband into respite care always Patchett Lodge. The home manager and all staff are helpful, empathetic and polite. All staff are approachable. It's a nice, warm family feel. Please tell me? Why is a contract sent electronically? My computer is broken. Plus we do not
have access to a printer! Patchett admin had to resource this if you want payment?
23 July 2024
My husband has been in residence at Patchett Lodge for nearly two years and throughout his time he's been very well looked after, cared for and treated at all times with dignity and compassion! He is kept immaculately clean and well-turned out. The office staff are first class in the execution of
all challenges! The carers are all kind and expertly efficient in every way to make the resident's lives happy and comfortable. I am more than happy with Patchett Lodge.
22 July 2024
For those who can no longer be at home, this is a lovely alternative where staff and residents are all a family. I feel happy that my wife is safe and well cared for.
09 April 2024
My grandmother is receiving very good care at Patchett Lodge. She has had a difficult few months with her health and they have been so good in dealing with her situation.
As a family we have been kept well-informed of changes with my grandma's condition. At all times she has been treated with
dignity and respect.
17 November 2023
Would highly recommend this care home with friendly, caring staff! Well, managed care home. They do lots of activities such as movie night entertainment, coming into the building and themed days around the world. A warm welcome when you come. Just would highly. Recommend this care home.
09 August 2023
The staff are excellent - professional but friendly and caring. Any concerns are dealt with immediately. As I arrive to visit my husband, I am always updated on his condition/mood/appetite etc. The atmosphere at Patchett Lodge is warm and welcoming. Activities for the residents are very good too.
21 April 2023
Our first impression, when we were looking for a care home for Mum-in-law, was of a friendly, happy and welcoming home. That was over 4 years ago, the impression still stands true. The main accent is on the word home, it really is staff, caring and safe. Maybe with the age of the building it isn't
as glizty as more modern ones, but what it lacks in wow factor it more than makes up for in care, compassion and stability. Everything a family could wish for when choosing care. Well done all staff.
13 June 2022
I live at Patchett Lodge from February 2022. It is like a home from home and the team have enabled me to walk and do more for myself and other residents have made me feel welcome.
13 June 2022
I moved into Patchett Lodge in 2019 and I love living here. I cannot communicate very well after a stroke and the manager and senior team have put in place writing i.e. pens and paper for me to communicate with other residents.
14 April 2022
Love being part of a big family. I broke my hip last year and the care team helped me to walk again.
31 March 2022
The carers and staff are very kind but sometimes (not so much lately) some members of staff have different rules to others, which confuses us visitors. A little more personal care such as doing nails etc. wouldn't go a miss. Otherwise, my husband is quite content and happy.
26 May 2021
My grandmother moved to Patchett lodge following a decline in her health. During her stay, she has been very well looked after. She was unwilling to walk before her move but is now starting to try and walk again. The carers are helping her to regain her confidence and she is steadily improvement.
The facilities are clean, bright and thoughtfully furnished and the grounds are lovely to walk around with a wheelchair. The family feel that she is in safe hands and the improvement in her overall mental health is fantastic, she was suffering from depression quite badly but now is starting to return to her old happy self. I can’t recommend Patchett Lodge enough.
02 February 2021
I have no complaints at all. When visiting we were always made welcome. The care he received was extremely good. He never had any complaints. I always felt there was a nice atmosphere and the home was always clean and tidy. Could not have chosen a better home.
05 November 2019
Patchett Lodge is a lovely place, staff are very friendly and very helpful. I would recommend the place to anyone. Mum is very happy here, has good food and a balanced diet.
21 May 2019
There has been a huge improvement in Mum since she has been a resident here. Staff and facilities are lovely, a wonderful place, food is excellent.
13 February 2019
We are very pleased with everything, the way they treated my stepdad. They couldn't do enough for him. The staff are very pleasant and work well together. I will recommend the care home, a very good and local place for my stepdad. Excellent.
21 December 2018
I cannot fault Patchett Lodge in the care they provide my father. From the moment we arrived, the staff provided everything we needed.
The facilities are excellent; the accommodation is light, spacious and is situated in a nice green setting.
The staff are caring, both in my father's needs and in
making him feel as at home as possible. We were always made welcome with the staff going above and beyond to help.
I could not wish for better care for my father.
16 October 2018
When I have visited my husband I have been very pleased with the care he has been given. He has looked well and seems happy.
10 October 2018
My mother has been a resident at Patchett Lodge now for over 4 years. All the carers and ancillary staff show great care and affection for my mum, making her life very comfortable, mum cannot communicate with the carers, but they all seem to know her well enough to assess what she requires and if
she is unwell or distressed in anyway, any issues are dealt with in a timely manner and I am always informed if they have any worries.
The home is going through a period of re-decoration and modernisation, but this does not appear to have upset any of the residents whilst the work is being carried out, this again is largely due to the care and understanding of all the carers and staff.
I always find everyone friendly and welcoming whatever time of day I turn up to visit mum. Thank you to everyone.
30 August 2018
My Aunt has been a resident at Patchett Lodge for just over 1 year. She became a permanent resident at the beginning of August 2017. All the staff are very friendly, welcoming and caring. I have noticed an improvement in the care home presentation i.e fresh flowers, sun lounge interior and gardens
to name a few, within the last few months around the time when there was a change in the managers, although things were fine before, there has been an improvement.