Patchett Lodge

Stukeley Road, Holbeach, Spalding PE12 7LJ
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9.0 30 Reviews
  • Patchett Lodge, Spalding
Patchett Lodge is registered for thirty residents and offers a team of skilled and friendly carers, able to provide care for older people, while also being able to offer respite and daycare.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Visitors to the home are welcome at any time and are encouraged to join us for weekly coffee morning every Tuesday from 10.30am.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £865 – £1010
  • Self-Funded Residential Dementia Care: £1020 – £1065
  • RESPITE Self-Funded Residential Care: £940 – £1085
  • RESPITE Self-Funded Residential Dementia Care: £1095 – £1135

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Patchett Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Johnson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)

Patchett Lodge Reviews (30)

9.0

Patchett Lodge has a Review Score of 9.0 (8.994) out of 10, based on 5 reviews in the last 2 years.
Over all time Patchett Lodge has 30 reviews.

Overall Experience
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Reviewer Connection to Patchett Lodge
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Total of 30, showing 1-20
Review from A G (Wife of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband didn't know what to expect. Over the 1 week respite care, all his needs were met. All the staff were helpful, kind and empathetic to his needs. Nothing was too much for them. I would not hesitate to use Patchett Lodge services in the future. We would both recommend Patchett Lodge to anyone.
Thank you all!
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Review from Mary W (Wife of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in residence at Patchett Lodge for nearly two years and throughout his time he's been very well looked after, cared for and treated at all times with dignity and compassion! He is kept immaculately clean and well-turned out. The office staff are first class in the execution of all
challenges! The carers are all kind and expertly efficient in every way to make the resident's lives happy and comfortable. I am more than happy with Patchett Lodge.
Reply from Anna Jennings, On Behalf of The Team at Patchett Lodge

Thank you for taking the time to write your kind review, and we are pleased to hear you are more than happy with the care your husband is receiving at Patchett Lodge.

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Review from S B (Husband of Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
For those who can no longer be at home, this is a lovely alternative where staff and residents are all a family. I feel happy that my wife is safe and well cared for.
Reply from Anna Jennings, On Behalf of The Team at Patchett Lodge

Thank you for taking the time to write your kind review, and we are pleased to hear you are happy with the care your wife is receiving at Patchett Lodge.

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Review from S J (Granddaughter of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandmother is receiving very good care at Patchett Lodge. She has had a difficult few months with her health and they have been so good in dealing with her situation.
As a family we have been kept well-informed of changes with my grandma's condition. At all times she has been treated with dignity
and respect.
Reply from Anna Jennings, On Behalf of The Team at Patchett Lodge

Thank you for taking the time to write your lovely review, and we are pleased to hear you are happy with the care your grandmother is receiving at Patchett Lodge.

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Review from S L (Friend of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would highly recommend this care home with friendly, caring staff! Well, managed care home. They do lots of activities such as movie night entertainment, coming into the building and themed days around the world. A warm welcome when you come. Just would highly. Recommend this care home.
Reply from Anna Jennings, On Behalf of The Team at Patchett Lodge

Thank you for your kind review. We are so pleased to read you've had such a good experience at Patchett Lodge, and we will pass your comments onto the team.

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Review from Judith N (Wife of Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent - professional but friendly and caring. Any concerns are dealt with immediately. As I arrive to visit my husband, I am always updated on his condition/mood/appetite etc. The atmosphere at Patchett Lodge is warm and welcoming. Activities for the residents are very good too.
Reply from Rowen Campbell, on behalf of the team at Patchett Lodge

Thank you for taking the time to share your experiences at Patchett Lodge. Do let us know if there is anything more we can do to help you or your husband.

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Review from J C (Daughter-in-law of Resident) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our first impression, when we were looking for a care home for Mum-in-law, was of a friendly, happy and welcoming home. That was over 4 years ago, the impression still stands true. The main accent is on the word home, it really is staff, caring and safe. Maybe with the age of the building it isn't as
glizty as more modern ones, but what it lacks in wow factor it more than makes up for in care, compassion and stability. Everything a family could wish for when choosing care. Well done all staff.
Reply from Rowen Campbell, on behalf of the team at Patchett Lodge

What lovely feedback, thank you! We appreciate you taking the time to share your experience of Patchett Lodge, and I'm so glad your mother-in-law is settled and happy. Please don't hesitate to ask if we can do anything more for her or for your family.

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Review from E H (Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live at Patchett Lodge from February 2022. It is like a home from home and the team have enabled me to walk and do more for myself and other residents have made me feel welcome.
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Review from P M (Resident) assisted by family/friend published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved into Patchett Lodge in 2019 and I love living here. I cannot communicate very well after a stroke and the manager and senior team have put in place writing i.e. pens and paper for me to communicate with other residents.
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Review from M Y (Resident) assisted by family/friend published on 14 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love being part of a big family. I broke my hip last year and the care team helped me to walk again.
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Review from L B (Wife of Resident) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers and staff are very kind but sometimes (not so much lately) some members of staff have different rules to others, which confuses us visitors. A little more personal care such as doing nails etc. wouldn't go a miss. Otherwise, my husband is quite content and happy.
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Review from Joanne I (Granddaughter of Resident) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother moved to Patchett lodge following a decline in her health. During her stay, she has been very well looked after. She was unwilling to walk before her move but is now starting to try and walk again. The carers are helping her to regain her confidence and she is steadily improvement. The
facilities are clean, bright and thoughtfully furnished and the grounds are lovely to walk around with a wheelchair. The family feel that she is in safe hands and the improvement in her overall mental health is fantastic, she was suffering from depression quite badly but now is starting to return to her old happy self. I can’t recommend Patchett Lodge enough.
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Review from Irene W (Stepdaughter of Resident) published on 2 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints at all. When visiting we were always made welcome. The care he received was extremely good. He never had any complaints. I always felt there was a nice atmosphere and the home was always clean and tidy. Could not have chosen a better home.
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Review from A M (Daughter of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Patchett Lodge is a lovely place, staff are very friendly and very helpful. I would recommend the place to anyone. Mum is very happy here, has good food and a balanced diet.
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Review from Jacqueline P (Daughter of Resident) published on 21 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There has been a huge improvement in Mum since she has been a resident here. Staff and facilities are lovely, a wonderful place, food is excellent.
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Review from Bryan B (Stepson of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with everything, the way they treated my stepdad. They couldn't do enough for him. The staff are very pleasant and work well together. I will recommend the care home, a very good and local place for my stepdad. Excellent.
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Review from Andrew M (Son of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault Patchett Lodge in the care they provide my father. From the moment we arrived, the staff provided everything we needed.
The facilities are excellent; the accommodation is light, spacious and is situated in a nice green setting.
The staff are caring, both in my father's needs and in
making him feel as at home as possible. We were always made welcome with the staff going above and beyond to help.
I could not wish for better care for my father.
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Review from Doris M (Wife of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I have visited my husband I have been very pleased with the care he has been given. He has looked well and seems happy.
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Review from Anthea R (Daughter of Resident) published on 10 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Patchett Lodge now for over 4 years. All the carers and ancillary staff show great care and affection for my mum, making her life very comfortable, mum cannot communicate with the carers, but they all seem to know her well enough to assess what she requires and if she
is unwell or distressed in anyway, any issues are dealt with in a timely manner and I am always informed if they have any worries.
The home is going through a period of re-decoration and modernisation, but this does not appear to have upset any of the residents whilst the work is being carried out, this again is largely due to the care and understanding of all the carers and staff.
I always find everyone friendly and welcoming whatever time of day I turn up to visit mum. Thank you to everyone.
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Review from Andrea R (Niece of Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt has been a resident at Patchett Lodge for just over 1 year. She became a permanent resident at the beginning of August 2017. All the staff are very friendly, welcoming and caring. I have noticed an improvement in the care home presentation i.e fresh flowers, sun lounge interior and gardens to
name a few, within the last few months around the time when there was a change in the managers, although things were fine before, there has been an improvement.
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Current Review Score: 9.0 (8.994)

Overview of Review Score

The Review Score of 9.0 (8.994) out of 10 for Patchett Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.661 for Patchett Lodge is calculated as follows: ( (40 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.661
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.333 Points relating to the number of positive Reviews for Patchett Lodge is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Sarah

Sarah Johnson

Job Title: Home Manager

Sarah is the Home Manager at Patchett Lodge. She joined the Trust in 2005 and has 17 years of experience in the care industry. She has Level 2 and 3 NVQ Diploma in Health and Social Care, and PDP in Medication, and is now working towards her Level 5.


Sarah has always cared for the elderly, having wanted to see how she could improve their lives by helping them. This principle has remained with her throughout her career. Sarah ensures that she delivers a high standard of care to the residents and leads her team to make sure person-centred care is always given. Sarah likes that each day brings something different. She has participated in sponsored walks and many events, such as fetes and Christmas and Easter parties, where funds are raised for the residents and colleagues get to dress up for the occasions.


In her spare time, Sarah enjoys reading and any type of sports.

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Karen Brimicombe

Job Title: Admin Assistant Joined: 1997

Karen Brimicombe is the Admin Assistant at Patchett Lodge. She moved to Lincolnshire from London in 1994 and joined the Trust in 1997 as the Activities Co­ordinator/Carer.


She had never worked in the care industry before, although she had cared for her father and grandfather. She previously worked as an Office Manager for an insurance company and worked there for 37 years.

Frequently Asked Questions about Patchett Lodge

What types of Care is Patchett Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Patchett Lodge have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Patchett Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Patchett Lodge to the centre of Spalding?

6.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Patchett Lodge to verify any information. View our terms and conditions. Patchett Lodge has an Enhanced Service - more info.