My Mum has been a resident of Redcote Residential Home for 3 years and during this time it has become her home in every sense of the word. The staff are all exceptional, treating Mum and all the residents as individuals adapting their personal care to meet their individual needs and preferences.
Family and friends are welcome to visit at any time and made to feel welcome. As a regular visitor I feel part of the 'Redcote family' and always feel able to discuss Mum's health and well being with the staff. There are a range of activities planned for the residents on a weekly basis and special events, such as, parties and a regular Summer Garden Party. If I am away on holiday I have complete confidence that Mum is safe and receiving the best possible care. I know Mum is very happy at Redcote and she always says how lucky she is to live there because the staff take such good care of her.
05 January 2026
I totally agree with the previous positive reviews. My sister has blossomed under the care and respect at Redcote. Such a friendly, professional home from home. We really do feel that we are visiting her in a family environment. - clean and welcoming. It is clear that the staff, ably led by Jane,
understand her complex needs and treat her with respect, aware of her interests and developing these. . Living some distance away we are so reassured that she is in a loving, happy, safe and caring environment. Lots of appropriate activities for the residents. We are so lucky to have found such a great team to look after her. Thank you.
30 December 2025
Our mum has been extremely well looked after and cared for by all the lovely happy staff that work here for almost 8 years and I wouldn't hesitate to recommend Redcote to anyone looking for a safe, happy and wonderful place for there loved one. I thank them all dearly for there continued care of our
mum and see you all at the Christmas party.
30 December 2025
My father in law received fantastic care . Sadly it was palliative and end of life care . He was cared for so well enabling the family and T to feel safe and loved ! Nothing was ever too much trouble for any of the staff and we were offered drinks and food during the long hours we were present !
The Manager Jane has very high standards for care and this obviously cascades through the team . We will always remember the care and support provided . We would highly recommend Redcotes for anyone in need of care and support .
10 July 2025
Mum moved to Redcote from another care home.. The move was the best thing we did. The staff are brilliant.They all know mum and are so friendly and helpful.They do actually care about the residents and Redcote has a lovely family atmosphere. It's like visiting a family home, everyone is so
welcoming. Whenever I phone the staff can tell me all about mum, what she's been up to and any problems.They quickly pick up on any new health issues and get the appropriate medical help when needed. Communication is fantastic, both in terms of me being able the phone or email if I have any queries or concerns, or staff contacting me when necessary. The food is all home-cooked and there is always plenty available. Visitors are always offered refreshments and on mums birthday we were able to have tea in her room with her, and staff had made her a birthday cake.I feel mum is in the best place at Redcote and I don't need to worry as she is safe and well cared for. I highly recommend Redcote to anyone.
27 May 2025
We moved my mum here from a different care home and we are so pleased we did.
The care that my mum receives here is a really high standard. They understand and appreciate how to speak to and care for people with dementia and other issues and provide a great quality of life for them. There are
regular activities to entertain and stimulate the residents.
The room is always spotless and clean bedding. The clothes are regularly washed and returned.
It has given us peace of mind having mum here knowing how cared for she is.
The staff are all so lovely and seem to really love working there which makes for a great environment when visiting.
17 February 2025
The staff are happy and have been with Redcotes for a considerable time, which shows they are caring and compassionate. For me, this is a good way of knowing what the home is really like, if the staff team are happy, then the patient will also be.
My aunt is happy at home, which is important to us
as a family. The manager ensures she speaks and is visible to the patients, which is also an important aspect of care within the home.
My aunt is always well-presented, her room is nice, and she always has plenty of books, which is important to her.
Thank you, Redcotes, for making her last few years happy and allowing us as the family to know she is safe and well cared for.
03 February 2025
Mum has been a resident since mid-2019, so for well over five years. She had got to the stage where her condition meant she was unable to look after herself independently without some serious risks.
In this time, I have not needed to question her care, state of well-being or health condition. I get
to know quickly if Mum is ailing or if there is some change in her overall health. Mum's mobility is impaired and the management and staff handle her carefully and sensitively.
There have been times when Mum's deteriorating condition may mean to me she may need more specific care. The manager has always communicated well and reassured me that when the time comes, then there will be compassionate due process. I take that to mean Mum is in capable hands. If I do ask a question, I get a prompt answer.
Redcote is not purpose-built, it may look a little dated and bruised in places. It's a lived-in home. I take it on that expectation. That is the only reason to drop a star or two.
31 January 2025
I had a number of issues with my mother concerning her general nutrition, medication, her safety, and security living on her own and being partially sighted. Since moving to Redcoats her general and mental health has improved considerably, almost certainly the result of a team of caring staff from
the top to the bottom. Nothing is too much trouble.
The manager goes to great lengths to get to know everyone and their needs.
The food is freshly prepared and varied, and can be served in either the dining room or the resident's room, but is always very good.
From our first visit, both Mum and I felt a warm, comfortable atmosphere at Redcoats with a good level of stimulating activities.
Redcoats is an older building with lots of character but If I were to be critical I would suggest a refit/decoration of areas such as the bathrooms etc. but generally, it's the management and staff that are the stars of Redcoats who take such care.
28 January 2025
Very friendly, warm and genuine staff, nothing is too much trouble. When you walk through the door it is evident that there is plenty of Love. It is a struggle when a loved one goes into residential care but the Redcoats team does their best to make the change as easy as possible it soon becomes
home from home.
28 January 2025
A calm, cosy residence run by caring and friendly staff. Dad frequently commented on how much he liked the home-cooked food. The manager was always available to speak with and advise us. She also kept us very well informed.
28 January 2025
My Mum is a resident at Redcote. She is 86 and has mobility issues and Alzheimer's and it became impossible for her to remain at home and take care of herself. She started going one day a week during the Summer and moved in full-time in early October.
She has settled in there really well and tells
me how caring and wonderful the staff are and that the food is very good every time I go to see her. I can see for myself how genuinely caring, kind, and attentive the manager and her dedicated team are.
I can not recommend Redcote highly enough to look after your loved one.
28 January 2025
Redcote has a warm and welcoming environment where visits are encouraged. Staff care for residents with compassion and highly respect their dignity. The menu is varied and activities suit the resident's needs. Over the last six years, we have been reassured that the best care was being provided.
Many thanks.
28 January 2025
My Dad has been staying at Redcote for nearly 3 years. This place has been a godsend. The staff are, without exception, brilliant. They are friendly and helpful and you can really see that they actually care about their residents, it's not just a job. They really get to know their residents (and
their families) and talk to them about their lives, they provide them with companionship, which is vital for the elderly. Every time I visit they have a story to tell me about what my Dad has been getting up to. They keep a keen eye on his health and are very quick to seek medical advice when needed. The food is all home-cooked and Dad enjoys all his meals and home-made cakes and desserts. The home is clean and Dad's room is always kept tidy. When you visit it's like visiting a family home, it's such a lovely friendly, and welcoming environment. In short, I am thankful to have found somewhere that truly cares about their residents and where my Dad is happy. I highly recommend it.
28 January 2025
My experience with Redcote is over and above the 5 stars that I can give. My Aunt has been a resident since March 2023 and has settled in amazingly well, she is very sociable and thrives on company which she lacked from living alone. At Redcote all of the carers do exactly that, they care! It is a
lovely informal home from home and has become an extended family, it is a massive undertaking to keep everything running smoothly and somehow the manager does it very well. There is always time for a chat and a laugh but obviously, the serious work gets done too. I think part of its overall charm is that it is not too big and that makes the personal touch much easier as you get to know everyone. Long may it continue and I recommend it at every opportunity!
12 December 2022
The care given to my mum is outstanding. The manager is friendly and will answer any questions I have regarding the care of my mum. My mum always tells me they are like her family. The home is always clean. Even throughout covid, every effort was made to allow visits. Mum tells me the food is lovely
and it is homemade.
Latest Reviews for Redcote
07 January 2026
My Mum has been a resident of Redcote Residential Home for 3 years and during this time it has become her home in every sense of the word. The staff are all exceptional, treating Mum and all the residents as individuals adapting their personal care to meet their individual needs and preferences.
Family and friends are welcome to visit at any time and made to feel welcome. As a regular visitor I feel part of the 'Redcote family' and always feel able to discuss Mum's health and well being with the staff. There are a range of activities planned for the residents on a weekly basis and special events, such as, parties and a regular Summer Garden Party. If I am away on holiday I have complete confidence that Mum is safe and receiving the best possible care. I know Mum is very happy at Redcote and she always says how lucky she is to live there because the staff take such good care of her.
05 January 2026
I totally agree with the previous positive reviews. My sister has blossomed under the care and respect at Redcote. Such a friendly, professional home from home. We really do feel that we are visiting her in a family environment. - clean and welcoming. It is clear that the staff, ably led by Jane,
understand her complex needs and treat her with respect, aware of her interests and developing these. . Living some distance away we are so reassured that she is in a loving, happy, safe and caring environment. Lots of appropriate activities for the residents. We are so lucky to have found such a great team to look after her. Thank you.
30 December 2025
Our mum has been extremely well looked after and cared for by all the lovely happy staff that work here for almost 8 years and I wouldn't hesitate to recommend Redcote to anyone looking for a safe, happy and wonderful place for there loved one. I thank them all dearly for there continued care of our
mum and see you all at the Christmas party.
30 December 2025
My father in law received fantastic care . Sadly it was palliative and end of life care . He was cared for so well enabling the family and T to feel safe and loved ! Nothing was ever too much trouble for any of the staff and we were offered drinks and food during the long hours we were present !
The Manager Jane has very high standards for care and this obviously cascades through the team . We will always remember the care and support provided . We would highly recommend Redcotes for anyone in need of care and support .
10 July 2025
Mum moved to Redcote from another care home.. The move was the best thing we did. The staff are brilliant.They all know mum and are so friendly and helpful.They do actually care about the residents and Redcote has a lovely family atmosphere. It's like visiting a family home, everyone is so
welcoming. Whenever I phone the staff can tell me all about mum, what she's been up to and any problems.They quickly pick up on any new health issues and get the appropriate medical help when needed. Communication is fantastic, both in terms of me being able the phone or email if I have any queries or concerns, or staff contacting me when necessary. The food is all home-cooked and there is always plenty available. Visitors are always offered refreshments and on mums birthday we were able to have tea in her room with her, and staff had made her a birthday cake.I feel mum is in the best place at Redcote and I don't need to worry as she is safe and well cared for. I highly recommend Redcote to anyone.
27 May 2025
We moved my mum here from a different care home and we are so pleased we did.
The care that my mum receives here is a really high standard. They understand and appreciate how to speak to and care for people with dementia and other issues and provide a great quality of life for them. There are
regular activities to entertain and stimulate the residents.
The room is always spotless and clean bedding. The clothes are regularly washed and returned.
It has given us peace of mind having mum here knowing how cared for she is.
The staff are all so lovely and seem to really love working there which makes for a great environment when visiting.
17 February 2025
The staff are happy and have been with Redcotes for a considerable time, which shows they are caring and compassionate. For me, this is a good way of knowing what the home is really like, if the staff team are happy, then the patient will also be.
My aunt is happy at home, which is important to us
as a family. The manager ensures she speaks and is visible to the patients, which is also an important aspect of care within the home.
My aunt is always well-presented, her room is nice, and she always has plenty of books, which is important to her.
Thank you, Redcotes, for making her last few years happy and allowing us as the family to know she is safe and well cared for.
03 February 2025
Mum has been a resident since mid-2019, so for well over five years. She had got to the stage where her condition meant she was unable to look after herself independently without some serious risks.
In this time, I have not needed to question her care, state of well-being or health condition. I get
to know quickly if Mum is ailing or if there is some change in her overall health. Mum's mobility is impaired and the management and staff handle her carefully and sensitively.
There have been times when Mum's deteriorating condition may mean to me she may need more specific care. The manager has always communicated well and reassured me that when the time comes, then there will be compassionate due process. I take that to mean Mum is in capable hands. If I do ask a question, I get a prompt answer.
Redcote is not purpose-built, it may look a little dated and bruised in places. It's a lived-in home. I take it on that expectation. That is the only reason to drop a star or two.
31 January 2025
I had a number of issues with my mother concerning her general nutrition, medication, her safety, and security living on her own and being partially sighted. Since moving to Redcoats her general and mental health has improved considerably, almost certainly the result of a team of caring staff from
the top to the bottom. Nothing is too much trouble.
The manager goes to great lengths to get to know everyone and their needs.
The food is freshly prepared and varied, and can be served in either the dining room or the resident's room, but is always very good.
From our first visit, both Mum and I felt a warm, comfortable atmosphere at Redcoats with a good level of stimulating activities.
Redcoats is an older building with lots of character but If I were to be critical I would suggest a refit/decoration of areas such as the bathrooms etc. but generally, it's the management and staff that are the stars of Redcoats who take such care.
28 January 2025
Very friendly, warm and genuine staff, nothing is too much trouble. When you walk through the door it is evident that there is plenty of Love. It is a struggle when a loved one goes into residential care but the Redcoats team does their best to make the change as easy as possible it soon becomes
home from home.
28 January 2025
A calm, cosy residence run by caring and friendly staff. Dad frequently commented on how much he liked the home-cooked food. The manager was always available to speak with and advise us. She also kept us very well informed.
28 January 2025
My Mum is a resident at Redcote. She is 86 and has mobility issues and Alzheimer's and it became impossible for her to remain at home and take care of herself. She started going one day a week during the Summer and moved in full-time in early October.
She has settled in there really well and tells
me how caring and wonderful the staff are and that the food is very good every time I go to see her. I can see for myself how genuinely caring, kind, and attentive the manager and her dedicated team are.
I can not recommend Redcote highly enough to look after your loved one.
28 January 2025
Redcote has a warm and welcoming environment where visits are encouraged. Staff care for residents with compassion and highly respect their dignity. The menu is varied and activities suit the resident's needs. Over the last six years, we have been reassured that the best care was being provided.
Many thanks.
28 January 2025
My Dad has been staying at Redcote for nearly 3 years. This place has been a godsend. The staff are, without exception, brilliant. They are friendly and helpful and you can really see that they actually care about their residents, it's not just a job. They really get to know their residents (and
their families) and talk to them about their lives, they provide them with companionship, which is vital for the elderly. Every time I visit they have a story to tell me about what my Dad has been getting up to. They keep a keen eye on his health and are very quick to seek medical advice when needed. The food is all home-cooked and Dad enjoys all his meals and home-made cakes and desserts. The home is clean and Dad's room is always kept tidy. When you visit it's like visiting a family home, it's such a lovely friendly, and welcoming environment. In short, I am thankful to have found somewhere that truly cares about their residents and where my Dad is happy. I highly recommend it.
28 January 2025
My experience with Redcote is over and above the 5 stars that I can give. My Aunt has been a resident since March 2023 and has settled in amazingly well, she is very sociable and thrives on company which she lacked from living alone. At Redcote all of the carers do exactly that, they care! It is a
lovely informal home from home and has become an extended family, it is a massive undertaking to keep everything running smoothly and somehow the manager does it very well. There is always time for a chat and a laugh but obviously, the serious work gets done too. I think part of its overall charm is that it is not too big and that makes the personal touch much easier as you get to know everyone. Long may it continue and I recommend it at every opportunity!
12 December 2022
The care given to my mum is outstanding. The manager is friendly and will answer any questions I have regarding the care of my mum. My mum always tells me they are like her family. The home is always clean. Even throughout covid, every effort was made to allow visits. Mum tells me the food is lovely