My father was cared for with dignity, compassion and kindness. All the staff, including kitchen and cleaning staff, were polite, helpful and friendly. They knew my name, helped me gain access to the home (I'm a wheelchair user) and always offered me a cup of tea.
They made great efforts to get to
know my lovely Dad and they saw the man before Alzheimer's overtook him. They spoke kindly to him, checked on him regularly and ensured he was clean and comfortable. I felt that they never patronised him and that they "cared" about his welfare and happiness, over and above their formal duties.
The medical staff kept him as well as he could be, in the circumstances, and kept myself, my brother and sister fully informed of changes in his general health and the progress of the Alzheimer's as it worsened. Their end of life care was considerate, tender and helped him die surrounded by kindness and calm. I believe Dad was not frightened in the weeks leading up to his death. I applaud them all.
05 May 2026
Overall, a good experience for emergency respite care.
Friendly and helpful staff.
29 April 2026
The friendliness and kindness of the carers is what makes the care home so great.
29 April 2026
The care home is well run. Always clean and the staff very friendly.
29 April 2026
I was surprised to learn that meals are not made from scratch but are bought in. Otherwise I have nothing to fault my mum is happy there she is safe and gets 24 hours care which I could no longer give her owing to Alzheimer's.
29 April 2026
Very happy with mum's care.
29 April 2026
The staff at Syne Hills made mum settle in quickly with their caring ways and their chats, they are really thoughtful and go the extra mile to make residents smile. They work very hard and are patient in a demanding job. I do think care home fees are very expensive.
29 April 2026
Dad recently required to be seen by the paramedics, the staff always treat dad with dignity and respect taking his wishes into consideration which is particularly important when having to deal with medical professionals. My dad enjoys a banter with the staff and they relate well to his sense of
humour. Staff are always very friendly and welcoming.
27 April 2026
I am very pleased with the care mum receives at Syne Hills. The staff work hard and are very friendly and approachable. The staff are really kind to mum and interact with her alot. This makes her feel valued and 'at home'. She has forged friendships with other residents and feels part of a family
made up of residents and staff.
It's a great shame, however, that the weekly trips out from Syne Hills appear to have ceased. The trips out were really enjoyed, and the change of scenery gave the resident's mental health a real boost.
27 April 2026
I have no hesitation in recommending syne Hills Care home to anyone looking for a safe and excellent provider of care services to a relative or loved one. The care that they provide is first rate and the commitment to provide a safe and comfortable environment is excellent and provides comfort to
myself and my family that my Aunt is in a safe and well cared for. Their communication with me is always timely and ensures that all of my Aunts needs are met. My Aunt is happy and my family and I thank Syne Hills for their ongoing support.
24 April 2026
My mother has now been at Syne Hills for eight months and I couldnt be happier with the service they provide for her. The Carers interaction with the residents is second to none. They not only care, they laugh and joke with the residents, keep them entertained and they love them as if they were
their own family. From art and crafts to bingo, musicians and choirs to summer fete's. Ive experienced it all at Synes Hills. I know my mother is in a wonderful place for her final years.
30 March 2026
As a regular visitor to Syne Hills, I can say the level of care is second to none. It is more of an extended family feeling rather than an institution. The staff are always friendly and knowledgeable. The activities offered are varied, fun and plentiful. The meals are of good quality and the home is
always fresh and clean. A lovely home that I would highly recommend.
13 February 2026
I would highly recommended Syne Hills care home, my mum has been in the home for 2 years so far and the level of care and attention is very high. All the staff are lovely. There are plenty of activities for the residents to join in with if they wish too.
16 September 2024
We would like to highly commend the professional, supportive, and friendly manner that Syne Hills Care Home provides. The staff are just the most helpful, tentative and caring people we have ever dealt with. We highly recommend anyone looking for a care home for their loved one will not be
disappointed. The management and support staff are always willing to ensure that we (the family) are kept well-informed about our aunt's care. Well done to all the management and staff at Syne Hills - we have nothing but praise for your care home and are so very grateful for everything you do.
20 February 2018
My mum came for the first time for 1 week, whilst my husband and I went to see the grandchildren. Because of a thorough pre-admission assessment, her room completely met her needs to be as independent as she can. Staff were just lovely and very caring without being condescending. Mum mentioned that
the food was good and again kitchen staff made sure she didn't miss out on pudding and gave sugar-free desserts. She had her hair done and went with a carer on a prebooked outing into town. The owner, also took mum on a different day to Winthorpe to see the sea which she was thrilled about. Apparently, she does this with all residents that can get in the car on top of more organised outings.
I noticed how well staffed the home was and staff seemed genuinely happy in their work, speaking highly of their employers, which is rare.
The home was spotless with good infection control measures. I met the housekeeper who was thorough and lovely.
Latest Reviews for Syne Hills Care Home
26 May 2026
My father was cared for with dignity, compassion and kindness. All the staff, including kitchen and cleaning staff, were polite, helpful and friendly. They knew my name, helped me gain access to the home (I'm a wheelchair user) and always offered me a cup of tea.
They made great efforts to get to
know my lovely Dad and they saw the man before Alzheimer's overtook him. They spoke kindly to him, checked on him regularly and ensured he was clean and comfortable. I felt that they never patronised him and that they "cared" about his welfare and happiness, over and above their formal duties.
The medical staff kept him as well as he could be, in the circumstances, and kept myself, my brother and sister fully informed of changes in his general health and the progress of the Alzheimer's as it worsened. Their end of life care was considerate, tender and helped him die surrounded by kindness and calm. I believe Dad was not frightened in the weeks leading up to his death. I applaud them all.
05 May 2026
Overall, a good experience for emergency respite care.
Friendly and helpful staff.
29 April 2026
The friendliness and kindness of the carers is what makes the care home so great.
29 April 2026
The care home is well run. Always clean and the staff very friendly.
29 April 2026
I was surprised to learn that meals are not made from scratch but are bought in. Otherwise I have nothing to fault my mum is happy there she is safe and gets 24 hours care which I could no longer give her owing to Alzheimer's.
29 April 2026
Very happy with mum's care.
29 April 2026
The staff at Syne Hills made mum settle in quickly with their caring ways and their chats, they are really thoughtful and go the extra mile to make residents smile. They work very hard and are patient in a demanding job. I do think care home fees are very expensive.
29 April 2026
Dad recently required to be seen by the paramedics, the staff always treat dad with dignity and respect taking his wishes into consideration which is particularly important when having to deal with medical professionals. My dad enjoys a banter with the staff and they relate well to his sense of
humour. Staff are always very friendly and welcoming.
27 April 2026
I am very pleased with the care mum receives at Syne Hills. The staff work hard and are very friendly and approachable. The staff are really kind to mum and interact with her alot. This makes her feel valued and 'at home'. She has forged friendships with other residents and feels part of a family
made up of residents and staff.
It's a great shame, however, that the weekly trips out from Syne Hills appear to have ceased. The trips out were really enjoyed, and the change of scenery gave the resident's mental health a real boost.
27 April 2026
I have no hesitation in recommending syne Hills Care home to anyone looking for a safe and excellent provider of care services to a relative or loved one. The care that they provide is first rate and the commitment to provide a safe and comfortable environment is excellent and provides comfort to
myself and my family that my Aunt is in a safe and well cared for. Their communication with me is always timely and ensures that all of my Aunts needs are met. My Aunt is happy and my family and I thank Syne Hills for their ongoing support.
24 April 2026
My mother has now been at Syne Hills for eight months and I couldnt be happier with the service they provide for her. The Carers interaction with the residents is second to none. They not only care, they laugh and joke with the residents, keep them entertained and they love them as if they were
their own family. From art and crafts to bingo, musicians and choirs to summer fete's. Ive experienced it all at Synes Hills. I know my mother is in a wonderful place for her final years.
30 March 2026
As a regular visitor to Syne Hills, I can say the level of care is second to none. It is more of an extended family feeling rather than an institution. The staff are always friendly and knowledgeable. The activities offered are varied, fun and plentiful. The meals are of good quality and the home is
always fresh and clean. A lovely home that I would highly recommend.
13 February 2026
I would highly recommended Syne Hills care home, my mum has been in the home for 2 years so far and the level of care and attention is very high. All the staff are lovely. There are plenty of activities for the residents to join in with if they wish too.
16 September 2024
We would like to highly commend the professional, supportive, and friendly manner that Syne Hills Care Home provides. The staff are just the most helpful, tentative and caring people we have ever dealt with. We highly recommend anyone looking for a care home for their loved one will not be
disappointed. The management and support staff are always willing to ensure that we (the family) are kept well-informed about our aunt's care. Well done to all the management and staff at Syne Hills - we have nothing but praise for your care home and are so very grateful for everything you do.
20 February 2018
My mum came for the first time for 1 week, whilst my husband and I went to see the grandchildren. Because of a thorough pre-admission assessment, her room completely met her needs to be as independent as she can. Staff were just lovely and very caring without being condescending. Mum mentioned that
the food was good and again kitchen staff made sure she didn't miss out on pudding and gave sugar-free desserts. She had her hair done and went with a carer on a prebooked outing into town. The owner, also took mum on a different day to Winthorpe to see the sea which she was thrilled about. Apparently, she does this with all residents that can get in the car on top of more organised outings.
I noticed how well staffed the home was and staff seemed genuinely happy in their work, speaking highly of their employers, which is rare.
The home was spotless with good infection control measures. I met the housekeeper who was thorough and lovely.