Westlands Care home is such a lovely warm and friendly place - Nicola, Chrissy and the whole team are so supportive of the residents and always focused on providing the best experience for the residents. My mother has dementia and is confused about a lot of things, but she is always crystal clear
about her care - 'The food is good, the staff look after me - I have no complaints' (her words, not mine) It was a frightening task to take responsibility for putting my mum in a residential care setting, but Nicola put my mind at rest from the outset - my mum is very settled after a year at Westlands.
Westlands organise lots of activities and I love seeing what my mum had been up to on Facebook. These activities are balanced with quieter times which my mother needs for reflection and introspection. The staff have always been supportive and helpful - whether it is getting mum ready for a trip out, or organising a space for me to bring in coffee or a take-away meal. Highly recommended!
26 February 2026
Westlands Care Home is a a happy home where everyone knows everyone else. Its friendly and care is thoughtful and professional. The food is homemade on site and is served in the dining room, which I think is important for wellbeing and self respect. They make a lovely cuppa for visitors.
30 January 2026
The staff are polite and courteous and will bring my mother to us in the lounge, we are always offered a drink and my mother likes the way she is treated. Whenever I ask her if she needs anything she always says no as she is well fed and looked after. I have no problem with recommending Westlands
and would be happy to go there myself.
08 January 2026
On my first visit to the home to see my brother I was impressed by the homeliness of the building and the attentiveness the staff..
13 November 2025
Residents are always treated with dignity and are well looked after. Rooms are always clean. Meals and menus are always enjoyable.
06 October 2025
It is a lovely care home with friendly and caring staff who always welcome you with a smile, my nan is very happy here and has seemed to of gotten better within herself since being here. The staff always make sure nan is ok and go out of there way to accommodate her needs, make her laugh and join in
with activities. Very recommend
11 September 2025
Staff are always friendly and helpful. Sometimes not sure if my queries are followed up completely but sure they are sorted in the end somebody is always on hand. Everybody does a brilliant job considering the difficulties they encounter.
02 September 2025
My Nan has settled in lovely! She's always raving about the food here. There's always plenty of activities for her to get involved with. All of the staff are incredibly friendly and it's put us all at ease having her here being very well looked after.
13 May 2025
Always a warm welcome, people treated with dignity and empathy. Lots of activities going on every day. Dad seems very settled and happy. Food Dad says is good and is encouraged to keep his fluids up which is good for his overall health. Staff always keep us informed on how Dad is doing which puts
our mind at ease. A big thank you to all the staff.
13 May 2025
Really love it here. I feel safe, and the staff treat me with respect.
12 May 2025
I have always had a very good experience when visiting Westlands. All staff are very helpful, always. I am always offered a drink as soon as I get there. There are always activities going on.
09 May 2025
Really nice care home look after my grandad really well and make him welcome.
09 May 2025
I have lived here for seven years I am extremely happy that the staff are like family to me. My laundry is returned the same day which is excellent, a five-star service.
I could not ask for more.
07 May 2025
My mum was so settled and relaxed after just 24 hours at Westlands. The manager and her team are excellent. Always happy and smiling. The care, happiness and well being of the residents is clearly the number one priority at Westlands. The daily activities stimulate mum and make her laugh and smile.
Mum has regained her appetite and is far more alert. I am 100% confident that mum is in safe hands and will be well cared for. Superb!
07 May 2025
Amazing staff. You are always greeted with a huge smiles and the sound of laughter. My mother in law settled in within hours. She has also regained the her appetite that had been declining. It's a great relief that my wife and I know she is in safe hands. Top team
01 May 2025
Staff are kind and caring.
Willing to listen to requested needs of the resident.
Management and staff available to residents family.
Have not seen food/drink but resident comments positively.
Not always aware of what activities are on offer but resident enjoys them as comment on them.
Clothing an issue, not always in own clothes, despite being labelled.
22 April 2025
Very willing staff. Residents are the main priority in this home. My father loves it. Any reasonable request is tolerated.
16 April 2025
My ex is really happy in here, so it's pleasing to myself & daughter.
15 April 2025
My mum is very happy there and that makes me happy, knowing she is settled and really loves her home.
11 April 2025
Lovely caring staff - mum is happy and settled. I like all the activities and the way I'm kept informed with lots of photos on social media! According to mum the staff are lovely, the food is good and she feels looked after!
Latest Reviews for Westlands Care Home
25 March 2026
Westlands Care home is such a lovely warm and friendly place - Nicola, Chrissy and the whole team are so supportive of the residents and always focused on providing the best experience for the residents. My mother has dementia and is confused about a lot of things, but she is always crystal clear
about her care - 'The food is good, the staff look after me - I have no complaints' (her words, not mine) It was a frightening task to take responsibility for putting my mum in a residential care setting, but Nicola put my mind at rest from the outset - my mum is very settled after a year at Westlands.
Westlands organise lots of activities and I love seeing what my mum had been up to on Facebook. These activities are balanced with quieter times which my mother needs for reflection and introspection. The staff have always been supportive and helpful - whether it is getting mum ready for a trip out, or organising a space for me to bring in coffee or a take-away meal. Highly recommended!
26 February 2026
Westlands Care Home is a a happy home where everyone knows everyone else. Its friendly and care is thoughtful and professional. The food is homemade on site and is served in the dining room, which I think is important for wellbeing and self respect. They make a lovely cuppa for visitors.
30 January 2026
The staff are polite and courteous and will bring my mother to us in the lounge, we are always offered a drink and my mother likes the way she is treated. Whenever I ask her if she needs anything she always says no as she is well fed and looked after. I have no problem with recommending Westlands
and would be happy to go there myself.
08 January 2026
On my first visit to the home to see my brother I was impressed by the homeliness of the building and the attentiveness the staff..
13 November 2025
Residents are always treated with dignity and are well looked after. Rooms are always clean. Meals and menus are always enjoyable.
06 October 2025
It is a lovely care home with friendly and caring staff who always welcome you with a smile, my nan is very happy here and has seemed to of gotten better within herself since being here. The staff always make sure nan is ok and go out of there way to accommodate her needs, make her laugh and join in
with activities. Very recommend
11 September 2025
Staff are always friendly and helpful. Sometimes not sure if my queries are followed up completely but sure they are sorted in the end somebody is always on hand. Everybody does a brilliant job considering the difficulties they encounter.
02 September 2025
My Nan has settled in lovely! She's always raving about the food here. There's always plenty of activities for her to get involved with. All of the staff are incredibly friendly and it's put us all at ease having her here being very well looked after.
13 May 2025
Always a warm welcome, people treated with dignity and empathy. Lots of activities going on every day. Dad seems very settled and happy. Food Dad says is good and is encouraged to keep his fluids up which is good for his overall health. Staff always keep us informed on how Dad is doing which puts
our mind at ease. A big thank you to all the staff.
13 May 2025
Really love it here. I feel safe, and the staff treat me with respect.
12 May 2025
I have always had a very good experience when visiting Westlands. All staff are very helpful, always. I am always offered a drink as soon as I get there. There are always activities going on.
09 May 2025
Really nice care home look after my grandad really well and make him welcome.
09 May 2025
I have lived here for seven years I am extremely happy that the staff are like family to me. My laundry is returned the same day which is excellent, a five-star service.
I could not ask for more.
07 May 2025
My mum was so settled and relaxed after just 24 hours at Westlands. The manager and her team are excellent. Always happy and smiling. The care, happiness and well being of the residents is clearly the number one priority at Westlands. The daily activities stimulate mum and make her laugh and smile.
Mum has regained her appetite and is far more alert. I am 100% confident that mum is in safe hands and will be well cared for. Superb!
07 May 2025
Amazing staff. You are always greeted with a huge smiles and the sound of laughter. My mother in law settled in within hours. She has also regained the her appetite that had been declining. It's a great relief that my wife and I know she is in safe hands. Top team
01 May 2025
Staff are kind and caring.
Willing to listen to requested needs of the resident.
Management and staff available to residents family.
Have not seen food/drink but resident comments positively.
Not always aware of what activities are on offer but resident enjoys them as comment on them.
Clothing an issue, not always in own clothes, despite being labelled.
22 April 2025
Very willing staff. Residents are the main priority in this home. My father loves it. Any reasonable request is tolerated.
16 April 2025
My ex is really happy in here, so it's pleasing to myself & daughter.
15 April 2025
My mum is very happy there and that makes me happy, knowing she is settled and really loves her home.
11 April 2025
Lovely caring staff - mum is happy and settled. I like all the activities and the way I'm kept informed with lots of photos on social media! According to mum the staff are lovely, the food is good and she feels looked after!