
Mum has been at Westlands for just over a year now and I’m really happy with the care she receives.Heather S(Daughter of Resident/Service User)

Westlands care home is very good. My friend is here and she gets excellent careShirley S(Friend of Resident/Service User)


Mum has been at Westlands for just over a year now and I’m really happy with the care she receives.Heather S(Daughter of Resident/Service User)

Westlands care home is very good. My friend is here and she gets excellent careShirley S(Friend of Resident/Service User)


Westlands Care Home is a residential and dementia care facility located in Wellingborough. It is set up to be particularly ideal for people who have developed dementia.
There are calmly decorated bedrooms in muted tones at Westlands, three social areas and an enclosed garden, making for a homely atmosphere that assists staff in carrying out expert care.
Residents have access to a wet room, shower rooms within the building and home-cooked meals...
Care Provided by Westlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Westlands Care Home for full pricing details and T&Cs.
Contact Westlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Regal Care Trading Ltd
- Private Owned
Person in charge
- Nicola Bale (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
Visiting
- No restricted times
Parking
- Parking can be found nearby the home around the back or side streets.
Westlands Care Home Reviews (71)
Westlands Care Home has a Review Score of 9.7 (9.745) out of 10, based on 42 reviews in the last 2 years.
Over all time Westlands Care Home has 71 reviews.
The first time I met Nicola (Manager) and Karen (Deputy Manager) they were so kind, caring and patient. Although my Dad is 95 this was still a difficult decision to make, but they immediately put me at ease. Their attitude and approach is mirrored by the amazing team who look after him. My Dad has only been at Westlands for 2 weeks but he has settled so well and the change in him is nothing short of astounding, all thanks to the love and care he is receiving. From the staff who look after him during the day and night, to the Pink Ladies who work tirelessly to make sure residents are entertained during the day, to the staff in the kitchen making delicious home cooked meals, to the maintenance man who always takes the time to interact with the residents and to the laundry staff and cleaners who work tirelessly behind the scenes. Thank you for your hard work. Thank you for making this transition easier than I expected. Thank you all for everything.
Thank you so much - you know it is a pleasure, I will share this with the team :)
Visiting Rosemary I was so impressed with the home. The politeness of the staff. The lovely atmosphere, cleanliness, plus activities.
Thank you for the lovely review, it means a lot to us to be recognised, I will share with the team- Nicola
My father-in-law was discharged from hospital to Westlands Care Home after 24 hour care was deemed the most appropriate path forward to meet his needs. Since being at the care home, he seems to have settled quickly. He is brighter in himself and his quality of life has definitely improved. The staff are all amazing. Very welcoming and keep us involved in regards to my father-in-law's care needs.
Thank you so much for the lovely review- I will share with the team and look forward to the Puppy visiting :)
We recently moved dad to Westlands from a local nursing home. The manager, Nicola and Deputy, Karen, and their staff are positive, calm and assured and so helpful. You could see dad relaxing into his new home. The home is very tastefully decorated, the bedrooms are good, the food is homemade, and dad has enjoyed the variety of activities, and the choice of lounges and quiet areas too. There is the opportunity to enjoy the courtyard garden too - which is great.
Thank you for the lovely review I will share this with the team.
Westlands organise lots of activities and I love seeing what my mum had been up to on Facebook. These activities are balanced with quieter times which my mother needs for reflection and introspection. The staff have always been supportive and helpful - whether it is getting mum ready for a trip out, or organising a space for me to bring in coffee or a take-away meal. Highly recommended!
Thank you so much I have shared your lovely comments with the team.
Westlands Care Home is a a happy home where everyone knows everyone else. Its friendly and care is thoughtful and professional. The food is homemade on site and is served in the dining room, which I think is important for wellbeing and self respect. They make a lovely cuppa for visitors.
Thank you for the lovely review I will share this with the team
The staff are polite and courteous and will bring my mother to us in the lounge, we are always offered a drink and my mother likes the way she is treated. Whenever I ask her if she needs anything she always says no as she is well fed and looked after. I have no problem with recommending Westlands and would be happy to go there myself.
Thank you for the lovely review I will share this with the team- Nicola
On my first visit to the home to see my brother I was impressed by the homeliness of the building and the attentiveness the staff..
Thank you for the review I will share the lovely comments with the team.
Residents are always treated with dignity and are well looked after. Rooms are always clean. Meals and menus are always enjoyable.
Thank you for the review- I am glad you put 5* for food & drink as we love your visits to eat with your beloved.
It is a lovely care home with friendly and caring staff who always welcome you with a smile, my nan is very happy here and has seemed to of gotten better within herself since being here. The staff always make sure nan is ok and go out of there way to accommodate her needs, make her laugh and join in with activities. Very recommend
Thank you. I will share your lovely comments with the team - Mum is a diamond.
Staff are always friendly and helpful. Sometimes not sure if my queries are followed up completely but sure they are sorted in the end somebody is always on hand. Everybody does a brilliant job considering the difficulties they encounter.
Thank you - I will feed this back to the team.
My Nan has settled in lovely! She's always raving about the food here. There's always plenty of activities for her to get involved with. All of the staff are incredibly friendly and it's put us all at ease having her here being very well looked after.
Thank you so much for the lovely review- I will share this with the team.
Always a warm welcome, people treated with dignity and empathy. Lots of activities going on every day. Dad seems very settled and happy. Food Dad says is good and is encouraged to keep his fluids up which is good for his overall health. Staff always keep us informed on how Dad is doing which puts our mind at ease. A big thank you to all the staff.
Really love it here. I feel safe, and the staff treat me with respect.
I have always had a very good experience when visiting Westlands. All staff are very helpful, always. I am always offered a drink as soon as I get there. There are always activities going on.
Really nice care home look after my grandad really well and make him welcome.
I could not ask for more.
My mum was so settled and relaxed after just 24 hours at Westlands. The manager and her team are excellent. Always happy and smiling. The care, happiness and well being of the residents is clearly the number one priority at Westlands. The daily activities stimulate mum and make her laugh and smile. Mum has regained her appetite and is far more alert. I am 100% confident that mum is in safe hands and will be well cared for. Superb!
Thank you so much for the lovely review- I will share with our staff :)
Amazing staff. You are always greeted with a huge smiles and the sound of laughter. My mother in law settled in within hours. She has also regained the her appetite that had been declining. It's a great relief that my wife and I know she is in safe hands. Top team
Thank you so much for the lovely review- I will share with the team :)
Willing to listen to requested needs of the resident.
Management and staff available to residents family.
Have not seen food/drink but resident comments positively.Not always aware of what activities are on offer but resident enjoys them as comment on them. Clothing an issue, not always in own clothes, despite being labelled.
Thank you for the kind words - I will share with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westlands Care Home.
There are no upcoming events for Westlands Care Home.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Regal Care Trading Ltd
- 27 Nov 2024Recipient: Westlands Care Home
- 28 Feb 2020Recipient: Regal Care Trading Ltd
Accreditations
There are no accreditations posted yet for Westlands Care Home.
Meet the Team (3)

I became Registered Manager of Westlands in 2016. I have worked hard with the support of a great team to ensure the home is exactly that - HOME. I have over 30+ years of experience in the care sector covering elderly, dementia, learning disabilities, physical disabilities, autistic spectrum and behaviour that challenges. At Westlands, we aim to provide not only exceptional care, but love, laughter and fun with compassion and understanding.

I have worked in the Home for 14 years, starting part-time whilst I support my young family and then developing my own skills and knowledge to be given the privilege to work as Deputy alongside Nicola. I have expanded my skills and support a fantastic team of colleagues.

I have worked for Regal Care for over 5 years. I did move on to pursue another role, but soon returned to the Home as it feels like family. I have developed from Carer to Senior Carer to now Head of Care- supporting the team. I have learnt vastly regarding medicines, health conditions and observing deterioration. This has given me great confidence and the ability to work well with other health professionals on a good level of understanding.
Frequently Asked Questions about Westlands Care Home
What types of Care is Westlands Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westlands Care Home have?
There are 26 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Westlands Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Westlands Care Home to the centre of Wellingborough?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westlands Care Home to verify any information. View our terms and conditions. Westlands Care Home has an Enhanced Service -more info.