
Mum has been at Westlands for just over a year now and I’m really happy with the care she receives.Heather S(Daughter of Resident/Service User)

Westlands care home is very good. My friend is here and she gets excellent careShirley S(Friend of Resident/Service User)


Mum has been at Westlands for just over a year now and I’m really happy with the care she receives.Heather S(Daughter of Resident/Service User)

Westlands care home is very good. My friend is here and she gets excellent careShirley S(Friend of Resident/Service User)


Westlands Care Home is a residential and dementia care facility located in Wellingborough. It is set up to be particularly ideal for people who have developed dementia.
There are calmly decorated bedrooms in muted tones at Westlands, three social areas and an enclosed garden, making for a homely atmosphere that assists staff in carrying out expert care.
Residents have access to a wet room, shower rooms within the building and home-cooked meals...
Care Provided by Westlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Westlands Care Home for full pricing details and T&Cs.
Contact Westlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Regal Care Trading Ltd
- Private Owned
Person in charge
- Nicola Bale (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
Visiting
- No restricted times
Parking
- Parking can be found nearby the home around the back or side streets.
Westlands Care Home Reviews (71)
Westlands Care Home has a Review Score of 9.7 (9.745) out of 10, based on 42 reviews in the last 2 years.
Over all time Westlands Care Home has 71 reviews.
My mother was a recent resident at Westlands. I would just like to say thank you to all the staff, team leaders and management team for the wonderful care my mum received. I cannot fault them on their professionalism, patience and care. All the staff were so caring and polite. Special thanks to the manager and two other staff members who welcomed Mum on the very first day she arrived and were her constant contacts. I am so deeply grateful to them.
Garry, It was an absolute honour, Mum will be missed. She was a character, gave us a good 'run for our money' and as honest as the day is long. She was our diamond. It was a great pleasure to have been part of your family and share good and not-so-good times. We hope you will be able to find some comfort in visiting when you feel up to it. Thank you
The patience, kindness and understanding shown to my mother has been excellent. She was moved to Westlands for assessment and was very unhappy being so far away from home, family and friends but the staff made every effort to try to make her temporary stay as comfortable and enjoyable as possible. I felt that she was in safe hands and was well cared for.
Brenda, it was lovely to work with you and Mum to get her back local so her friends and family can keep in regular contact. I know the move has been difficult for her, but am sure she will settle in as well as she did with us. Ebony enjoyed the bag of treats you left for her.
My husband spent two weeks in Westlands for respite care whilst I was recovering from a surgical procedure. The care from all members of staff was excellent and he enjoyed the meals provided. The registered manager and two other staff members in particular were always helpful and more than willing to talk through any concerns I had when I telephoned. I would not hesitate to recommend Westlands to others looking for care for their relatives.
Val - it was a pleasure to look after your husband and meet you and your family. It was a difficult decision, but much needed for him to access respite and I know he faced some challenges but hopefully he has settled back home well. Thank you, Manager & Team.
Westlands is a very caring, kind and professional run home, all the staff were extremely kind to my mum and it made a huge difference to her stay there. After visiting I always felt that my mum was in a safe environment, with the best staff looking after her.
Thank you it was a pleasure to look after her and enable her independence to finally go home. She was a gem and always brought a smile.
The food is fresh and sometimes they have a meal choice as the main meal of the day. Rooms are cleaned every day. The atmosphere in Westlands is like one big happy family.
Thank you, it was a pleasure to be able to support you in your rehabilitation. I hope you have settled well back home take care, from all the Team.
Dad had his last few months in Westlands. I have knowledge of the care home system via my work. The home is a small friendly and homely environment. The staff are cheerful, know all the residents well and provide a happy, homely atmosphere. The food is plentiful and tasty. Some homes are very posh looking and have high-quality fittings, but if the care isn’t good then that is a shame. Westlands isn’t the most stylish of homes in looks but the care which is the most important thing is very good.
Thank you, I think you have described us to a 'T', we do have a challenge to match up to the 'posh' ones in the environment but as you say - all about the care. Thank you, The Manager & The Team.
Every time I've entered Westlands, to visit my mum, I've been greeted by friendly, approachable, and helpful staff. The home itself is always warm, clean, and tidy, and also, the whole staff (from manager to cook) relates well to the residents and is reflected in the overall atmosphere of the home. A lovely place to stay.
Thank you - lovely comments, you are always welcome, especially with your little 'ditties'.
Mum has never had a negative experience here they keep us up-to-date on her progress and always greet us with smiles and include us in their tea rounds.
Rooms are kept to a very clean standard and you can personalise them as much as you wish.
Thank you - Mum is a treasure and we hope that she can overcome her recent setbacks. You are all welcome anytime.
Westlands has taken exceptional care of my mother with compassion, empathy and dignity. A wonderful and warm family-friendly home. The care home staff are lovely and very caring.
Thank you - she is a treasure to care for and enjoy your visits.
The staff are always very friendly and will find the time to talk to you if you need them to.
Thank you, we love your visits and of course, he is one of our faves.
My dad has been at Westlands for nearly a year and has been well supported in settling and has a good rapport with the manager and the staff. They have transferred him to a new GP and had him assessed in a timely manner. He is now settled and happy and I am confident he is safe and cared for.
He loves to serenade us daily! Thank you for the lovely comments.
The staff are fantastic - all the residents feel safe and secure. It's a very old building but they make it feel homely.
Thank you it is always a pleasure to see you when you visit.
On the surface, one would look at this care home and think nothing of it. However, this could not be further from the truth. Every single member of staff took special interest in my pap and every other resident in the home, often times I would come to visit to find one of the members of staff (one in particular comes to mind!) sitting with my pap. Moreover, the staff are extremely patient, a skill that is certainly required when dealing with my pap! Whether it be management or staff, my pap's basic and more specific needs were taken care of and at no point did I feel that he was being left there without his needs being met, with respect being at the forefront.
Finally, I would like to highlight how great the team were during my pap's rapidly declining health and consequent end of life care. Every decision was made professionally and with the family in mind. Thank you.
Thank you for the heartfelt words, this extends to your whole family. Pap was a lovely man to care for, even when he was grumpy! He was so thankful and apologetic. His time with us was short, but gave us an enormous insight to his life and to you all as a family. All staff enjoyed caring for him, but he did have his favourites.
The staff there have all been marvellous to her, caring, and patient. Encouraging her to do more, trying to build up her confidence. The care is to a high standard. Looking after her daily needs. The food has been very good.
The staff are all so lovely and obliging, always responding to the call bell.
Her clothes are washed and returned regularly. Had access to a hairdresser and chiropodist too.
Everywhere is clean thanks to the lovely cleaners.
The manager. Wow, I can see why the team are so good with her being in charge. Good manager great team.
Well done to every single one of you.
Thank you very much once again.
Thank you so much - the team are fantastic and I definitely cannot take the praise, they love their job and care from their heart. Mum was a diamond and we are so glad she flourished to be able to go back home.
Mum has been a resident since February 2022 and I cannot fault the care, kindness, empathy, time and dedication from all the staff and the manager that have looked after my mum's care and needs since she has been residing at Westlands Care Home. Mum has settled down into her new home and she is happy and contented and she adores the carers and that's lovely to see. The food is amazing and delicious and very tasty, I can definitely vouch for this as I have had lunch with mum on occasion recently and I'm always made to feel welcome when I visit. Mum has been helped through recent mobility problems by two very kind and patient carers they have been absolutely wonderful and have gone above and beyond and worked with mum and got her back up on her feet, I cannot thank them enough for their dedication and help xx
Joan, thank you - we love looking after Mum and although things have changed for her recently we will endeavour to continue to give her our love and attention.
My grandad receives great care from the staff at the home; they are always welcoming when we visit and keep us updated on his progress and wellbeing. The home is always clean, and my grandad seems happy when we visit.
Aimi - thank you for the lovely review, regards.
Dad gets great care and attention and it is obvious that he is liked and respected by the brilliant team of carers and staff. The manager and deputy are professional, kind and caring and keep us involved and informed in Dad's care and this has always and continues to be so. We are always made to feel welcome as a family. We are very pleased with the care dad receives. Dementia can sometimes see Dad sad, upset, and unhappy at times but he is always treated with care and respect and the good days see him smiling and laughing with the staff who always have time for him.
He is a diamond and we love caring for him. Thank you for the lovely review.
The staff are very welcoming and accommodating, caring and friendly. As a family, we have been very happy with the care and communications on phone calls or in-person and always made extremely welcome. Many thanks to all staff that do a fantastic job at the care home.
Thank you for the lovely review, it is very important for us to receive feedback as it helps us improve in areas if needed. Good reviews are always shared with staff to show how you all appreciate their hard work. Thank you.
My 90-year-old father has been at Westlands since early December 2019. Upon my, almost daily, visits to see him I have observed how tremendous each and every member of the team are. My father's needs have been taken care of with first-class attention. The home is fantastically run by all. There is a really lovely atmosphere, and it is heartwarming to know that my father is so well looked after, and everyone has time always too for family visitors. Thank you.
It was an absolute pleasure to have met you and been given this time, albeit a short time, to have been able to care for Dad- he was a gem.
The home may not be the most luxurious looking, but it is clean and tidy and well-run. The quality of the care is what counts and we would like to thank everyone at Westlands - they helped to make a difficult time easier.
Mike, thank you so much for the lovely review I know how difficult this must have been for you to write given how difficult a time this was for you and, I am glad you chose us and we had this time with you and your wife.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westlands Care Home.
There are no upcoming events for Westlands Care Home.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Regal Care Trading Ltd
- 27 Nov 2024Recipient: Westlands Care Home
- 28 Feb 2020Recipient: Regal Care Trading Ltd
Accreditations
There are no accreditations posted yet for Westlands Care Home.
Meet the Team (3)

I became Registered Manager of Westlands in 2016. I have worked hard with the support of a great team to ensure the home is exactly that - HOME. I have over 30+ years of experience in the care sector covering elderly, dementia, learning disabilities, physical disabilities, autistic spectrum and behaviour that challenges. At Westlands, we aim to provide not only exceptional care, but love, laughter and fun with compassion and understanding.

I have worked in the Home for 14 years, starting part-time whilst I support my young family and then developing my own skills and knowledge to be given the privilege to work as Deputy alongside Nicola. I have expanded my skills and support a fantastic team of colleagues.

I have worked for Regal Care for over 5 years. I did move on to pursue another role, but soon returned to the Home as it feels like family. I have developed from Carer to Senior Carer to now Head of Care- supporting the team. I have learnt vastly regarding medicines, health conditions and observing deterioration. This has given me great confidence and the ability to work well with other health professionals on a good level of understanding.
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