
Mum has been at Westlands for just over a year now and I’m really happy with the care she receives.Heather S(Daughter of Resident/Service User)

Westlands care home is very good. My friend is here and she gets excellent careShirley S(Friend of Resident/Service User)


Mum has been at Westlands for just over a year now and I’m really happy with the care she receives.Heather S(Daughter of Resident/Service User)

Westlands care home is very good. My friend is here and she gets excellent careShirley S(Friend of Resident/Service User)


Westlands Care Home is a residential and dementia care facility located in Wellingborough. It is set up to be particularly ideal for people who have developed dementia.
There are calmly decorated bedrooms in muted tones at Westlands, three social areas and an enclosed garden, making for a homely atmosphere that assists staff in carrying out expert care.
Residents have access to a wet room, shower rooms within the building and home-cooked meals...
Care Provided by Westlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Westlands Care Home for full pricing details and T&Cs.
Contact Westlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Regal Care Trading Ltd
- Private Owned
Person in charge
- Nicola Bale (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
Visiting
- No restricted times
Parking
- Parking can be found nearby the home around the back or side streets.
Westlands Care Home Reviews (71)
Westlands Care Home has a Review Score of 9.7 (9.745) out of 10, based on 42 reviews in the last 2 years.
Over all time Westlands Care Home has 71 reviews.
Very welcoming. Staff helpful and cheerful. Residents well cared for and entertained. Had a wonderful visit.
Thank you kindly for the lovely comments we love seeing you on your visits.
Westlands care home is very good. My friend is here and she gets excellent care for a lady who cannot see a great deal. She has days out, the staff are brilliant and they have loads of activities to do during the day. They also have entertainment for special occasions. My friend really likes it here. I couldn't wish for a better place for her to stay.
My Mum has been at Westlands for just over a year now and I’m really happy with the care she receives. She often needs a medical attendant, this is sought without delay every time and I am kept fully informed by phone when I can’t get in to visit. She can be quite difficult sometimes but I have only ever seen caring behaviour from all the staff and can’t praise them enough.
The building was a bit run down when she first went there but the promised refurbishment is being carried out gradually, so as not to disturb residents too much and it is much improved.
I cannot praise the staff enough for all they do for my mum. They are caring, compassionate and tend to every need required, no matter how small or how big. As a family, they have taken us on as their own, make us feel so welcome and part of their family and for that, I can’t thank them enough. They all go the extra mile for my mum and all the other residents. I honestly feel they don’t get the credit they deserve. Well done all you are doing an absolutely incredible job. You all should be proud of yourselves. Keep doing what you are doing. My family and I cannot thank you enough.
Thank you Zoe, we love having Mum and supporting all of you as a family. This is a journey we are all taking together.
I think Westlands is a very good care home. The staff are excellent and the manager is top class, she and her staff helped my wife to settle down after a sticky start. Once again thanks to the managers and staff at Westlands.
Thank you for the lovely review - we love having your wife and all of you as a family at Westlands, it is an absolute pleasure.
It's lovely and homely.
Very clean and all of the staff are very nice.
Thank you Jane - it is a pleasure to look after your sister and lovely to see you also on your visits.
Nothing but praise for the manager and staff of this home. I have not seen my wife so happy and relaxed for a long time.
Thank you for the kind words - staff at Westlands always give their utmost to all residents and are overwhelmed with the praise. They build a special bond with everyone to help them feel relaxed, safe and happy.
The first time the manager opened the door, I felt a warm hug - so welcoming. ALL staff are kind and considerate of service users and residents alike. Food is amazing and good variety. So clean and health and safety conscious. Rooms cleaned every day and clean linen changed regularly. The manager always available and always happy to help as are their staff. All of them go 'the extra mile'. A great team that work together well.
Thank you for the lovely comments.
My mum has been a resident at Westlands Care Home for the past 8 years. The care provided for my mum has been excellent. She has always been treated with respect and compassion.
Thank you, our aim is to ensure all residents are treated with the utmost empathy and dignity throughout their time with us - we build a relationship with both the resident and their family.
Twice my wife was left to sit in her excrement for quite some time before being attended to.
Otherwise nothing else troubles me at the home.
Decoration is underway including toilet facilties to enable independents, privacy and dignity. Should you have any further concerns, please call in the office and we are here to help and support.
Management changes seem to occur often, activities seem to have come to a halt over the last 12 months. Level of staff OK now but previously not enough on duty.
Thank you for your comments raised, please let me reassure you that activity is our top priority and the home has appointed an activities person who has experience in this field. The home has booked entertainment and our clients are being taken out more, especially now the weather has changed, NAPA...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westlands Care Home.
There are no upcoming events for Westlands Care Home.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Regal Care Trading Ltd
- 27 Nov 2024Recipient: Westlands Care Home
- 28 Feb 2020Recipient: Regal Care Trading Ltd
Accreditations
There are no accreditations posted yet for Westlands Care Home.
Meet the Team (3)

I became Registered Manager of Westlands in 2016. I have worked hard with the support of a great team to ensure the home is exactly that - HOME. I have over 30+ years of experience in the care sector covering elderly, dementia, learning disabilities, physical disabilities, autistic spectrum and behaviour that challenges. At Westlands, we aim to provide not only exceptional care, but love, laughter and fun with compassion and understanding.

I have worked in the Home for 14 years, starting part-time whilst I support my young family and then developing my own skills and knowledge to be given the privilege to work as Deputy alongside Nicola. I have expanded my skills and support a fantastic team of colleagues.

I have worked for Regal Care for over 5 years. I did move on to pursue another role, but soon returned to the Home as it feels like family. I have developed from Carer to Senior Carer to now Head of Care- supporting the team. I have learnt vastly regarding medicines, health conditions and observing deterioration. This has given me great confidence and the ability to work well with other health professionals on a good level of understanding.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westlands Care Home to verify any information. View our terms and conditions. Westlands Care Home has an Enhanced Service -more info.