These prices are only a guideline, please contact Westlands Care Home to find out the exact price for your requirements.
No restricted times
Parking can be found nearby the home around the back or side streets.
Westlands Care Home has a Review Score of 9.7 (9.747) out of 10, based on 43 reviews in the last 2 years. Over all time Westlands Care Home has 61 reviews.
Review from R W (Son of Resident) published on 23 May 2016
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Tracy D'arvigny, Area Manager at Westlands Care Home
Thank you for your comments raised, please let me reassure you that activity is our top priority and the home has appointed an activities person who has experience in this field. The home has booked entertainment and our clients are being taken out more, especially now the weather has changed, NAPA training also commenced. Please feel free to discuss this with the activity coordinator or myself on your next visit and view our yearly planner.
A new manager has been appointed for Westlands and a meeting is to be arranged to meet and greet her.
Facilities
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Cleanliness
Treated with Dignity
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Staff
Activities
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Value for Money
The Review Score of 9.7 (9.747) out of 10 for Westlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.747 for Westlands Care Home is calculated as follows: ( (383 Excellents x 5) + (104 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 498 Ratings = 4.747
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Westlands Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 43 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jan 2024
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Job Title: Registered Manager
Joined: 2016
I joined Park Beck in early 2022, starting as a housekeeper and working my way up to Deputy Manager. I spend my days either in the office supporting the home manager in the running of the home or on the floor with the residents. Seeing the residents smiling, laughing and feeling safe within the home motivates me to do the best that I can.
Job Title: Deputy Manager
Joined: 2011
I have worked in the Home for 14 years, starting part-time whilst I support my young family and then developing my own skills and knowledge to be given the privilege to work as Deputy alongside Nicola. I have expanded my skills and support a fantastic team of colleagues.
Job Title: Activity Co-ordinator
Joined: 2019
I have worked for Regal Care for over 5 years. I did move on to pursue another role but soon returned to the Home as it feels like family. I have developed from Carer to Senior Carer to now Head of Care- supporting the team. I have learnt vastly regarding medicines, health conditions and observing deterioration. This has given me great confidence and ability to work well with other health professionals on a good level of understanding.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westlands Care Home to verify any information. View our terms and conditions. Westlands Care Home has an Enhanced Service - more info.
