Westlands Care Home

Amazing staff. You are always greeted with a huge smiles and the sound of laughter. My mother in law settled in within hours. She has also regained the her appetite that had been declining. It's a great relief that my wife and I know she is in safe hands. Top team

Management and staff available to residents family.

Not always aware of what activities are on offer but resident enjoys them as comment on them. Clothing an issue, not always in own clothes, despite being labelled.

Very willing staff. Residents are the main priority in this home. My father loves it. Any reasonable request is tolerated.

My ex is really happy in here, so it's pleasing to myself & daughter.

My mum is very happy there and that makes me happy, knowing she is settled and really loves her home.

Lovely caring staff - mum is happy and settled. I like all the activities and the way I'm kept informed with lots of photos on social media! According to mum the staff are lovely, the food is good and she feels looked after!

We do not worry about her, she is happy, well (for nearly 91!) and respected by all, who could ask for more for our much loved mum?

Westlands had a friendly feel the first time we entered while searching for a care home. My mother has always felt safe and cared for during her two years here. Excellent staff and manager. Basic facilities, but always clean and warm.

Thankyou very much to all the team at Westlands amazing care and support

Overall, I think the home is a caring place. The building seems quite tired & rooms could do with a freshen up. Lift is often broken for quite a while, which isn't good. The meals are good. Lack of enough toilet facilities downstairs. Staff are friendly but not a lot of interaction to stimulate the residents.

Very clean, warm, helpful and staff pleasant and happy.

My mother-in-law has only been in the care home for three weeks. Every time I have visited the staff have all been polite and helpful. She is always clean and has water available. The home is always clean and tidy.

Very good. Staff very good with care of all residents. Greeted visit of family very good.

The staff and management here are just simply amazing they are easy to approach and answer all our questions. It's a lovely homely feel, and we are made to feel welcome. Nothing seems to be too much trouble, like moving mum to a quiet room for a visit.

My Mother is now settled and content, I cannot recommend this home highly enough!

The care my mother receives at Westlands is absolutely wonderful. With my mother needing to move into care I was incredibly worried about what the experience would be like, but everyone at Westlands has been so wonderful, kind, compassionate, welcoming, and incredibly caring. Having been incredibly worried about my mother's wellbeing, and initially visiting every day through worry, I take such comfort knowing that she is so very well cared for, treated as an individual, and know that she is safe and well and treated with such dignity, which has taken so much worry away from me, allowing a more manageable visiting pattern for me. The team do such a fantastic job, and the management team are wonderful, always having time to chat with me about any worries I may have, and they have been so incredibly supportive to not only my mother but to me also. Thank you all for everything you have done for my mother and for me too.

I feel the staff know her well, and she in turn responds to them. The manager has always made time for myself and my brother whenever we've needed any kind of help. Whenever we visit we've been made to feel very welcome and are always offered the home's hospitality. Westlands has a 'homely' feel about it!

When my dad moved into Westlands we were very worried not having any experience of care homes, we needn't of worried my dad loves it there, the staff are very caring, they tend to all Dad's needs, we are kept up to date with any medical issues, lovely home cooked food, the home is lovely and clean, they have entertainment most weeks. I would highly recommend Westlands for your loved ones.

The professionalism, care and understanding made the transition of my father moving in at short notice much easier to bear. My father has never looked so well. The activities, the care, everything is wonderful. We are made so welcome when we visit, Dad is always clean, freshly dressed etc. A massive thank you to all the staff and the manager. We know Dad is in good hands.

Excellent care.