
Mum has been at Westlands for just over a year now and I’m really happy with the care she receives.Heather S(Daughter of Resident/Service User)

Westlands care home is very good. My friend is here and she gets excellent careShirley S(Friend of Resident/Service User)


Mum has been at Westlands for just over a year now and I’m really happy with the care she receives.Heather S(Daughter of Resident/Service User)

Westlands care home is very good. My friend is here and she gets excellent careShirley S(Friend of Resident/Service User)


Westlands Care Home is a residential and dementia care facility located in Wellingborough. It is set up to be particularly ideal for people who have developed dementia.
There are calmly decorated bedrooms in muted tones at Westlands, three social areas and an enclosed garden, making for a homely atmosphere that assists staff in carrying out expert care.
Residents have access to a wet room, shower rooms within the building and home-cooked meals...
Care Provided by Westlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Westlands Care Home for full pricing details and T&Cs.
Contact Westlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Regal Care Trading Ltd
- Private Owned
Person in charge
- Nicola Bale (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
Visiting
- No restricted times
Parking
- Parking can be found nearby the home around the back or side streets.
Westlands Care Home Reviews (71)
Westlands Care Home has a Review Score of 9.7 (9.745) out of 10, based on 42 reviews in the last 2 years.
Over all time Westlands Care Home has 71 reviews.
Very willing staff. Residents are the main priority in this home. My father loves it. Any reasonable request is tolerated.
My ex is really happy in here, so it's pleasing to myself & daughter.
My mum is very happy there and that makes me happy, knowing she is settled and really loves her home.
Lovely caring staff - mum is happy and settled. I like all the activities and the way I'm kept informed with lots of photos on social media! According to mum the staff are lovely, the food is good and she feels looked after!
Thank you for the lovely review- I will share this with the team, we look forward to you bringing some Music in the near future with your band.
Everyone has a smile on their faces even when faced with challenging behaviour!
Our mother is so well cared for, it was by chance mum was given a room at Westlands after a fall, although initially she wanted to go home, which was impossible she soon settled, she is very fond of all the staff and has made some good friends.
We do not worry about her, she is happy, well (for nearly 91!) and respected by all, who could ask for more for our much loved mum?
Thank you for the lovely review- I will share it with the team, don't enjoy the pool too much !!!!!
Westlands had a friendly feel the first time we entered while searching for a care home. My mother has always felt safe and cared for during her two years here. Excellent staff and manager. Basic facilities, but always clean and warm.
Thank you for the review- I will share this with the team. Mum is a diamond.
I have had lovely welcoming visits to Westlands with my aunt and enjoyed hearing about all the activities and entertainment including dancing and creative that have been done with the residents.
Thankyou very much to all the team at Westlands amazing care and support
Thank you so much - she was a lovely lady to care for and I hope she settles well in the new placement that will communicate well with BSL.
Overall, I think the home is a caring place. The building seems quite tired & rooms could do with a freshen up. Lift is often broken for quite a while, which isn't good. The meals are good. Lack of enough toilet facilities downstairs. Staff are friendly but not a lot of interaction to stimulate the residents.
Thank you so much for taking the time to leave us a review. We are in the process of refurbishment, new furniture and curtains have been purchased for all bedrooms and our ground floor bathroom facilities have been refurbished to include a wet room also.
Very clean, warm, helpful and staff pleasant and happy.
She is an absolute diamond - great sense of humour.
My mother-in-law has only been in the care home for three weeks. Every time I have visited the staff have all been polite and helpful. She is always clean and has water available. The home is always clean and tidy.
Very good. Staff very good with care of all residents. Greeted visit of family very good.
E, thank you very much for the lovely words.
The staff and management here are just simply amazing they are easy to approach and answer all our questions. It's a lovely homely feel, and we are made to feel welcome. Nothing seems to be too much trouble, like moving mum to a quiet room for a visit.
Pam thank you - we endeavour to try our best, Mum is such a cheeky, lovely lady.
The staff are welcoming and friendly and the management is available as required.
My Mother is now settled and content, I cannot recommend this home highly enough!
Thank you for the lovely words. She is lovely and settled - all we can wish for.
The care my mother receives at Westlands is absolutely wonderful. With my mother needing to move into care I was incredibly worried about what the experience would be like, but everyone at Westlands has been so wonderful, kind, compassionate, welcoming, and incredibly caring. Having been incredibly worried about my mother's wellbeing, and initially visiting every day through worry, I take such comfort knowing that she is so very well cared for, treated as an individual, and know that she is safe and well and treated with such dignity, which has taken so much worry away from me, allowing a more manageable visiting pattern for me. The team do such a fantastic job, and the management team are wonderful, always having time to chat with me about any worries I may have, and they have been so incredibly supportive to not only my mother but to me also. Thank you all for everything you have done for my mother and for me too.
Thank you so much B for the lovely review - I am biased but yes the team do a fantastic job
I feel the staff know her well, and she in turn responds to them. The manager has always made time for myself and my brother whenever we've needed any kind of help. Whenever we visit we've been made to feel very welcome and are always offered the home's hospitality. Westlands has a 'homely' feel about it!
Thank you - your Mum has built a lovely relationship with quite a few of the staff and it is lovely to see her responding well. Thank you for the kind words, Nicola
When my dad moved into Westlands we were very worried not having any experience of care homes, we needn't of worried my dad loves it there, the staff are very caring, they tend to all Dad's needs, we are kept up to date with any medical issues, lovely home cooked food, the home is lovely and clean, they have entertainment most weeks. I would highly recommend Westlands for your loved ones.
Thank you and for the lovely treats you bring for Ebony - she is always ready waiting for you! Thank you for the lovely review, Nicola
The professionalism, care and understanding made the transition of my father moving in at short notice much easier to bear. My father has never looked so well. The activities, the care, everything is wonderful. We are made so welcome when we visit, Dad is always clean, freshly dressed etc. A massive thank you to all the staff and the manager. We know Dad is in good hands.
Donna, thank you, Dad is a gem- but does not always do as he is told!!!!! Lovely to have him with us
Excellent care.
Ann thank you for the review- Sadly we did not get a lot of time with your father-in-law, but what we had was lovely. He was a smiler :)
My mother receives excellent care at Westlands - the staff are great - they 'know' my mother - she seems well looked after and has more beauty treatments than ever before in her life - which I know she loves! The staff always keep me informed about her. When we visit - we are always made welcome and the staff are helpful and attentive. The management are great and have a good grip on everything.
S- thank you, many a day sat in my office usually telling me off! She is such a character and has the most lovely smile- even when she is cross with me!
My wife went into Westlands Care Home in February. She has Alzheimer's, vascular dementia, mobility issues and behaviour problems. Since her admittance she has been cared for in an exemplary manner and I could not wish for better. The manager is readily available and keeps me informed. Every staff member I have come into contact with has been welcoming and friendly and I have come into contact with has been welcoming and friendly and I have observed how skilful and caring they all are. My wife's room is kept spotless clean and tidy. I cannot speak highly enough of this care home.
Michael, it has been lovely to get to know you and your wife. The journey has not always been easy, especially for you but you have supported us just as much as we have you. Thank you for the lovely words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westlands Care Home.
There are no upcoming events for Westlands Care Home.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Regal Care Trading Ltd
- 27 Nov 2024Recipient: Westlands Care Home
- 28 Feb 2020Recipient: Regal Care Trading Ltd
Accreditations
There are no accreditations posted yet for Westlands Care Home.
Meet the Team (3)

I became Registered Manager of Westlands in 2016. I have worked hard with the support of a great team to ensure the home is exactly that - HOME. I have over 30+ years of experience in the care sector covering elderly, dementia, learning disabilities, physical disabilities, autistic spectrum and behaviour that challenges. At Westlands, we aim to provide not only exceptional care, but love, laughter and fun with compassion and understanding.

I have worked in the Home for 14 years, starting part-time whilst I support my young family and then developing my own skills and knowledge to be given the privilege to work as Deputy alongside Nicola. I have expanded my skills and support a fantastic team of colleagues.

I have worked for Regal Care for over 5 years. I did move on to pursue another role, but soon returned to the Home as it feels like family. I have developed from Carer to Senior Carer to now Head of Care- supporting the team. I have learnt vastly regarding medicines, health conditions and observing deterioration. This has given me great confidence and the ability to work well with other health professionals on a good level of understanding.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westlands Care Home to verify any information. View our terms and conditions. Westlands Care Home has an Enhanced Service -more info.