48 Oxford Street, Wellingborough, NN8 4JH
View Full Details of Westlands Care HomeIt is a lovely care home with friendly and caring staff who always welcome you with a smile, my nan is very happy here and has seemed to of gotten better within herself since being here. The staff always make sure nan is ok and go out of there way to accommodate her needs, make her laugh and join in with activities. Very recommend
Staff are always friendly and helpful. Sometimes not sure if my queries are followed up completely but sure they are sorted in the end somebody is always on hand. Everybody does a brilliant job considering the difficulties they encounter.
My Nan has settled in lovely! She's always raving about the food here. There's always plenty of activities for her to get involved with. All of the staff are incredibly friendly and it's put us all at ease having her here being very well looked after.
Always a warm welcome, people treated with dignity and empathy. Lots of activities going on every day. Dad seems very settled and happy. Food Dad says is good and is encouraged to keep his fluids up which is good for his overall health. Staff always keep us informed on how Dad is doing which puts our mind at ease. A big thank you to all the staff.
Really love it here. I feel safe, and the staff treat me with respect.
I have always had a very good experience when visiting Westlands. All staff are very helpful, always. I am always offered a drink as soon as I get there. There are always activities going on.
Really nice care home look after my grandad really well and make him welcome.
I have lived here for seven years I am extremely happy that the staff are like family to me. My laundry is returned the same day which is excellent, a five-star service. I could not ask for more.
My mum was so settled and relaxed after just 24 hours at Westlands. The manager and her team are excellent. Always happy and smiling. The care, happiness and well being of the residents is clearly the number one priority at Westlands. The daily activities stimulate mum and make her laugh and smile. Mum has regained her appetite and is far more alert. I am 100% confident that mum is in safe hands and will be well cared for. Superb!
Amazing staff. You are always greeted with a huge smiles and the sound of laughter. My mother in law settled in within hours. She has also regained the her appetite that had been declining. It's a great relief that my wife and I know she is in safe hands. Top team
Staff are kind and caring. Willing to listen to requested needs of the resident. Management and staff available to residents family. Have not seen food/drink but resident comments positively. Not always aware of what activities are on offer but resident enjoys them as comment on them. Clothing an issue, not always in own clothes, despite being labelled.
Very willing staff. Residents are the main priority in this home. My father loves it. Any reasonable request is tolerated.
My ex is really happy in here, so it's pleasing to myself & daughter.
All the staff at Wetlands Wellingborough Care Home treat my wife very well indeed, she can be a bit of a handfull at times. All the staff are very well trained & pleasant. My wife has been at Weslands with dementia 2 1/2 years. She eats well & she is doing as well as expected.
My mum is very happy there and that makes me happy, knowing she is settled and really loves her home.
Lovely caring staff - mum is happy and settled. I like all the activities and the way I'm kept informed with lots of photos on social media! According to mum the staff are lovely, the food is good and she feels looked after!
As a family we cannot fault the super friendly management and staff. Everyone has a smile on their faces even when faced with challenging behaviour! Our mother is so well cared for, it was by chance mum was given a room at Westlands after a fall, although initially she wanted to go home, which was impossible she soon settled, she is very fond of all the staff and has made some good friends. We do not worry about her, she is happy, well (for nearly 91!) and respected by all, who could ask for more for our much loved mum?
Westlands had a friendly feel the first time we entered while searching for a care home. My mother has always felt safe and cared for during her two years here. Excellent staff and manager. Basic facilities, but always clean and warm.
My aunt has been living in Westlands for the past year since her husband of 40 years sadly passed away. Amazing support and care my aunt has received at Westlands by the Manager and her amazing team of carers. I have had lovely welcoming visits to Westlands with my aunt and enjoyed hearing about all the activities and entertainment including dancing and creative that have been done with the residents. Thankyou very much to all the team at Westlands amazing care and support
Overall, I think the home is a caring place. The building seems quite tired & rooms could do with a freshen up. Lift is often broken for quite a while, which isn't good. The meals are good. Lack of enough toilet facilities downstairs. Staff are friendly but not a lot of interaction to stimulate the residents.
It is a lovely care home with friendly and caring staff who always welcome you with a smile, my nan is very happy here and has seemed to of gotten better within herself since being here. The staff always make sure nan is ok and go out of there way to accommodate her needs, make her laugh and join in with activities. Very recommend
Staff are always friendly and helpful. Sometimes not sure if my queries are followed up completely but sure they are sorted in the end somebody is always on hand. Everybody does a brilliant job considering the difficulties they encounter.
My Nan has settled in lovely! She's always raving about the food here. There's always plenty of activities for her to get involved with. All of the staff are incredibly friendly and it's put us all at ease having her here being very well looked after.
Always a warm welcome, people treated with dignity and empathy. Lots of activities going on every day. Dad seems very settled and happy. Food Dad says is good and is encouraged to keep his fluids up which is good for his overall health. Staff always keep us informed on how Dad is doing which puts our mind at ease. A big thank you to all the staff.
Really love it here. I feel safe, and the staff treat me with respect.
I have always had a very good experience when visiting Westlands. All staff are very helpful, always. I am always offered a drink as soon as I get there. There are always activities going on.
Really nice care home look after my grandad really well and make him welcome.
I have lived here for seven years I am extremely happy that the staff are like family to me. My laundry is returned the same day which is excellent, a five-star service. I could not ask for more.
My mum was so settled and relaxed after just 24 hours at Westlands. The manager and her team are excellent. Always happy and smiling. The care, happiness and well being of the residents is clearly the number one priority at Westlands. The daily activities stimulate mum and make her laugh and smile. Mum has regained her appetite and is far more alert. I am 100% confident that mum is in safe hands and will be well cared for. Superb!
Amazing staff. You are always greeted with a huge smiles and the sound of laughter. My mother in law settled in within hours. She has also regained the her appetite that had been declining. It's a great relief that my wife and I know she is in safe hands. Top team
Staff are kind and caring. Willing to listen to requested needs of the resident. Management and staff available to residents family. Have not seen food/drink but resident comments positively. Not always aware of what activities are on offer but resident enjoys them as comment on them. Clothing an issue, not always in own clothes, despite being labelled.
Very willing staff. Residents are the main priority in this home. My father loves it. Any reasonable request is tolerated.
My ex is really happy in here, so it's pleasing to myself & daughter.
All the staff at Wetlands Wellingborough Care Home treat my wife very well indeed, she can be a bit of a handfull at times. All the staff are very well trained & pleasant. My wife has been at Weslands with dementia 2 1/2 years. She eats well & she is doing as well as expected.
My mum is very happy there and that makes me happy, knowing she is settled and really loves her home.
Lovely caring staff - mum is happy and settled. I like all the activities and the way I'm kept informed with lots of photos on social media! According to mum the staff are lovely, the food is good and she feels looked after!
As a family we cannot fault the super friendly management and staff. Everyone has a smile on their faces even when faced with challenging behaviour! Our mother is so well cared for, it was by chance mum was given a room at Westlands after a fall, although initially she wanted to go home, which was impossible she soon settled, she is very fond of all the staff and has made some good friends. We do not worry about her, she is happy, well (for nearly 91!) and respected by all, who could ask for more for our much loved mum?
Westlands had a friendly feel the first time we entered while searching for a care home. My mother has always felt safe and cared for during her two years here. Excellent staff and manager. Basic facilities, but always clean and warm.
My aunt has been living in Westlands for the past year since her husband of 40 years sadly passed away. Amazing support and care my aunt has received at Westlands by the Manager and her amazing team of carers. I have had lovely welcoming visits to Westlands with my aunt and enjoyed hearing about all the activities and entertainment including dancing and creative that have been done with the residents. Thankyou very much to all the team at Westlands amazing care and support
Overall, I think the home is a caring place. The building seems quite tired & rooms could do with a freshen up. Lift is often broken for quite a while, which isn't good. The meals are good. Lack of enough toilet facilities downstairs. Staff are friendly but not a lot of interaction to stimulate the residents.