Submit a Review for Red Roofs Residential Care Home
35a Grange Road, Newark-on-Trent, NG24 4LH
View full details of Red Roofs Residential Care HomeLatest Reviews for Red Roofs Residential Care Home
09 March 2026
Beautiful care home with lovely staff that go above and beyond for the residents.
My grandma loves living here. Thank you for all your hard work.the home is always clean and presentable. Along with a wide range of activities for the residents if the choose to join in.
19 February 2026
My sister has been a resident for over year now, and once she settled into the routine would not be anywhere else. The care is exellent as is the whole residency as indicated with my response below to the services and staff. I know as a result of my visits to see her, how happy she is with the
establishments and especially the kitchen service.
13 February 2026
My mother has bee a resident at RR since November 23 and settled in very well into the care given by all outstanding staff and management, on walking into RR, there is always a friendly, polite, happy member of staff to greet you. The accommodation is impressive both in public areas, and my mothers
room, filled with her photos + memories, and is extremely clean, and decorated throughout. There are always lots of activities for mum to get involved with, plus first class food provided daily.
13 February 2026
We are grateful for the care provided by Red Roofs Residential Care Home; the staff are genuinely kind, patient and attentive, and they go above and beyond to make sure my brother's needs are met. The home is clean, warm and welcoming, and my brother is treated with respect and dignity.
Communication with our family is excellent, giving us peace of mind and confidence he is being cared for. We are thankful for all that the staff do and would not hesitate to recommend them to others.
29 January 2026
Lovely care home, you are made to feel welcome every time you visit. The staff, housekeepers, kitchen staff all of them are really lovely. My mum has really been looked after from day one, never wanting for anything it's like home from home, nothing to much trouble, there's always plenty to do if
you want to, trips out, plenty of entertainment, the care is second to none. The staff go above and beyond to help answer any questions anytime, always somebody to help if you need them, food really good. Plenty of tea and treats, lovely.
29 January 2026
Entering the building, you are welcomed by a smiling, helpful carer. Soon, you sense a homely atmosphere. According to preference residents choose various areas and activities during the day, eg; a quiet lounge; an activity - ball games, TV; art & craft; bingo; card games; exercise; entertainment,
birthday party etc - or rest in their own room. Residents are treated with dignity and understanding of individual mental and physical needs. Cooks produce good, nutritious food and wonderful cakes! Organisation is well managed, staff work professionally and efficiently. It's a happy place, which keeps residents safe and well cared for.
29 January 2026
Mum has been a permanent resident at Red Roofs now for nine months. I can confirm that I still feel as strongly about this care home as I did originally. The management, care staff, through to the kitchen, housekeeping, laundry and maintenance are exceptional! It's like a well oiled machine that
ticks over meticulously. Cleanliness is 100%, the food superb and the activities are varied and well supported. More importantly though the personal, emotional and individual care each & every resident receives is astonishing. My mum (for religious reasons) doesn't participate in some celebrations, yet, the staff are respectfully give her dignity and go above & beyond to give her options so Mum never feels left out or marginalised. She is shown nothing but respect. The senior activity organiser is always looking for things mum can do if things conflict with her beliefs. Even though old age brings about difficulties & frustration, the staff here (especially the management) make every day a positive one! I have complete peace of mind that mum's in the best of hands. Well done Red Roofs! Keep up the good work!
29 January 2026
The staff at red roofs are extremely helpful and friendly they all go above and beyond a proper family feel there isn't one bad egg there . Every member of staff works exceptionally hard and really love and care for the residents like they are their own family .
29 January 2026
Red Roofs is a wonderful warm and caring home. All the staff from the cleaners + laundry staff through to the carers + management. Oh + I must forget the kitchen staff! are all extremely dedicated. Everyone is extremely kind + approachable + always there to help if needed. The activities are varied
and well run by the team of dedicated staff who always keep the residents entertained. I would recommend Red Roofs to others in need of care.
23 January 2026
I've always experienced excellent care for my Aunt. Nothing is too much trouble for the staff who are always attentive, helpful and respectful, including for the dignity, health and safety of my Aunt. I can't praise the management and staff too highly.
23 January 2026
Lovely welcoming atmosphere, mum looked very well cared for, had a shower and hair done on that morning, which she has regular. Room had been cleared and looked lovely.
10 November 2025
As soon as you walk through the door the warmth you receive is friendly staff seam nice to everyone clean, friendly rooms always nice and clean and warm food really good wouldn't have my relative any where else.
29 October 2025
I can't pinpoint dates, but we are more than satisfied with mum's care (consistency) at Red Roofs. Whenever we visit or take mum out, especially, extra care has been put into make mum look nice. There is often something happening, games, singing etc. All the carers seem to go above and beyond to
make it home.
01 October 2025
Everyone at Red Roofs is always very friendly and welcoming! It's always great to visit. My grandma has a lovely room. She has been able to decorate with her own photos and ornaments which has really made it feel like home.
31 January 2025
Mum and Dad were looked after so well over the last two or three years. They have both passed on now and are together again at last.
Such care and compassion were shown to them.
All of their family took heart and were so relieved to know they were safe and their needs were met around the clock.
Their rooms were always kept spotlessly clean, all credit to the ancillary staff as well as their excellent carers.
As my Sister says, they were privileged to stay in their 'home' with no unnecessary visits to hospital until they died in their surroundings and with the people who knew them both so well.
We would wholeheartedly recommend Red Roofs to anyone looking for a special place for their loved ones.
From the bottom of our hearts to all the staff. Thank you.
22 January 2025
The time has come for me to place a review after mum passed away peacefully following nearly 3 years of her home being Red Roofs.
She and Dad took up residence just before their 70th wedding anniversary. This was duly celebrated, and they settled down quickly, right from the very beginning with
care and respect, and friendliness.
When Dad died we were so very pleased he was cared for in his 'home', with no unnecessary transfer to hospital, and then the same again with Mum. The words love, care, and respect, over and over again. Nothing was ever too much trouble, and l always used to think it was a pleasure to step into such a friendly atmosphere, always made welcome, always given time.
My only regret is that you didn't know Mum when she could hold a conversation, knit a baby garment for you, take an interest in your children, and laugh and smile with you.
Thank you all, from the bottom of my heart.
29 October 2024
My mother lived at Red Roofs from June to September 2024. Although her time was short there my family was so impressed with the calm and pristine environment. Mum was supported by a very dedicated and caring team of staff who worked well together to provide a warm and caring place for the residents.
Three members of staff were particularly kind to my mum and helped her to settle into her new home. Mum's room was always kept immaculately clean and the family was reassured that she was in safe hands under the stewardship of the manager and her deputy.
The staff go above and beyond to organise interesting activities for residents and it was pleasing to see Mum participating in the Home's summer fete, a pizza-making class, and a tribute singer who sang songs from her favourite famous singers.
We would like to say a huge thank you to all the staff who helped to make the last few months of Mum's life more bearable.
20 September 2024
My mother is a resident at Red Roofs. On my first visit after her arrival, I was extremely impressed with the home's accommodation, the public rooms, and her room. All the staff are very caring and friendly and went out of their way to make us welcome and made visits very pleasant. We were met with
tea and biscuits and allowed to use the very pleasant private lounge, where eight of us were able to have a very natural visit. All our family are extremely happy that Mum is so comfortable and well cared for. The home put on activities and Mum was involved in pizza making! This is a first-class care home.
05 September 2024
Great place and the staff keep you informed of what is happening with trips and events and is always happy to make you a cuppa. They love people visiting the residents and seeing everyone smile. My dad loves it.
Thanks, everyone.
12 August 2024
I cannot praise and recommend the management and staff of Red Roofs highly enough. They are a team of dedicated, hard-working and passionate staff who try to make every resident feel special by providing activities focused on their hobbies and interests. They all went far above and beyond to make my
Mum's dream of being a part of her grandson's wedding come true although she was not able to attend. They made buttonholes for everyone, did Mum's hair and make-up, got her a fascinator and put her in her best finery. Then they helped her record a very special message to the happy couple. Afterwards, they helped her celebrate with a little fizz, ice creams, a special tea and even made a wedding cake! Later there was music and a little dancing. She thoroughly enjoyed it and I could see how much it meant to her to be a part of and celebrate with her friends. What an amazing and thoughtful thing for them to organise for her. Thank you all so much. I certainly highly recommend Red Roofs.
Latest Reviews for Red Roofs Residential Care Home
09 March 2026
Beautiful care home with lovely staff that go above and beyond for the residents.
My grandma loves living here. Thank you for all your hard work.the home is always clean and presentable. Along with a wide range of activities for the residents if the choose to join in.
19 February 2026
My sister has been a resident for over year now, and once she settled into the routine would not be anywhere else. The care is exellent as is the whole residency as indicated with my response below to the services and staff. I know as a result of my visits to see her, how happy she is with the
establishments and especially the kitchen service.
13 February 2026
My mother has bee a resident at RR since November 23 and settled in very well into the care given by all outstanding staff and management, on walking into RR, there is always a friendly, polite, happy member of staff to greet you. The accommodation is impressive both in public areas, and my mothers
room, filled with her photos + memories, and is extremely clean, and decorated throughout. There are always lots of activities for mum to get involved with, plus first class food provided daily.
13 February 2026
We are grateful for the care provided by Red Roofs Residential Care Home; the staff are genuinely kind, patient and attentive, and they go above and beyond to make sure my brother's needs are met. The home is clean, warm and welcoming, and my brother is treated with respect and dignity.
Communication with our family is excellent, giving us peace of mind and confidence he is being cared for. We are thankful for all that the staff do and would not hesitate to recommend them to others.
29 January 2026
Lovely care home, you are made to feel welcome every time you visit. The staff, housekeepers, kitchen staff all of them are really lovely. My mum has really been looked after from day one, never wanting for anything it's like home from home, nothing to much trouble, there's always plenty to do if
you want to, trips out, plenty of entertainment, the care is second to none. The staff go above and beyond to help answer any questions anytime, always somebody to help if you need them, food really good. Plenty of tea and treats, lovely.
29 January 2026
Entering the building, you are welcomed by a smiling, helpful carer. Soon, you sense a homely atmosphere. According to preference residents choose various areas and activities during the day, eg; a quiet lounge; an activity - ball games, TV; art & craft; bingo; card games; exercise; entertainment,
birthday party etc - or rest in their own room. Residents are treated with dignity and understanding of individual mental and physical needs. Cooks produce good, nutritious food and wonderful cakes! Organisation is well managed, staff work professionally and efficiently. It's a happy place, which keeps residents safe and well cared for.
29 January 2026
Mum has been a permanent resident at Red Roofs now for nine months. I can confirm that I still feel as strongly about this care home as I did originally. The management, care staff, through to the kitchen, housekeeping, laundry and maintenance are exceptional! It's like a well oiled machine that
ticks over meticulously. Cleanliness is 100%, the food superb and the activities are varied and well supported. More importantly though the personal, emotional and individual care each & every resident receives is astonishing. My mum (for religious reasons) doesn't participate in some celebrations, yet, the staff are respectfully give her dignity and go above & beyond to give her options so Mum never feels left out or marginalised. She is shown nothing but respect. The senior activity organiser is always looking for things mum can do if things conflict with her beliefs. Even though old age brings about difficulties & frustration, the staff here (especially the management) make every day a positive one! I have complete peace of mind that mum's in the best of hands. Well done Red Roofs! Keep up the good work!
29 January 2026
The staff at red roofs are extremely helpful and friendly they all go above and beyond a proper family feel there isn't one bad egg there . Every member of staff works exceptionally hard and really love and care for the residents like they are their own family .
29 January 2026
Red Roofs is a wonderful warm and caring home. All the staff from the cleaners + laundry staff through to the carers + management. Oh + I must forget the kitchen staff! are all extremely dedicated. Everyone is extremely kind + approachable + always there to help if needed. The activities are varied
and well run by the team of dedicated staff who always keep the residents entertained. I would recommend Red Roofs to others in need of care.
23 January 2026
I've always experienced excellent care for my Aunt. Nothing is too much trouble for the staff who are always attentive, helpful and respectful, including for the dignity, health and safety of my Aunt. I can't praise the management and staff too highly.
23 January 2026
Lovely welcoming atmosphere, mum looked very well cared for, had a shower and hair done on that morning, which she has regular. Room had been cleared and looked lovely.
10 November 2025
As soon as you walk through the door the warmth you receive is friendly staff seam nice to everyone clean, friendly rooms always nice and clean and warm food really good wouldn't have my relative any where else.
29 October 2025
I can't pinpoint dates, but we are more than satisfied with mum's care (consistency) at Red Roofs. Whenever we visit or take mum out, especially, extra care has been put into make mum look nice. There is often something happening, games, singing etc. All the carers seem to go above and beyond to
make it home.
01 October 2025
Everyone at Red Roofs is always very friendly and welcoming! It's always great to visit. My grandma has a lovely room. She has been able to decorate with her own photos and ornaments which has really made it feel like home.
31 January 2025
Mum and Dad were looked after so well over the last two or three years. They have both passed on now and are together again at last.
Such care and compassion were shown to them.
All of their family took heart and were so relieved to know they were safe and their needs were met around the clock.
Their rooms were always kept spotlessly clean, all credit to the ancillary staff as well as their excellent carers.
As my Sister says, they were privileged to stay in their 'home' with no unnecessary visits to hospital until they died in their surroundings and with the people who knew them both so well.
We would wholeheartedly recommend Red Roofs to anyone looking for a special place for their loved ones.
From the bottom of our hearts to all the staff. Thank you.
22 January 2025
The time has come for me to place a review after mum passed away peacefully following nearly 3 years of her home being Red Roofs.
She and Dad took up residence just before their 70th wedding anniversary. This was duly celebrated, and they settled down quickly, right from the very beginning with
care and respect, and friendliness.
When Dad died we were so very pleased he was cared for in his 'home', with no unnecessary transfer to hospital, and then the same again with Mum. The words love, care, and respect, over and over again. Nothing was ever too much trouble, and l always used to think it was a pleasure to step into such a friendly atmosphere, always made welcome, always given time.
My only regret is that you didn't know Mum when she could hold a conversation, knit a baby garment for you, take an interest in your children, and laugh and smile with you.
Thank you all, from the bottom of my heart.
29 October 2024
My mother lived at Red Roofs from June to September 2024. Although her time was short there my family was so impressed with the calm and pristine environment. Mum was supported by a very dedicated and caring team of staff who worked well together to provide a warm and caring place for the residents.
Three members of staff were particularly kind to my mum and helped her to settle into her new home. Mum's room was always kept immaculately clean and the family was reassured that she was in safe hands under the stewardship of the manager and her deputy.
The staff go above and beyond to organise interesting activities for residents and it was pleasing to see Mum participating in the Home's summer fete, a pizza-making class, and a tribute singer who sang songs from her favourite famous singers.
We would like to say a huge thank you to all the staff who helped to make the last few months of Mum's life more bearable.
20 September 2024
My mother is a resident at Red Roofs. On my first visit after her arrival, I was extremely impressed with the home's accommodation, the public rooms, and her room. All the staff are very caring and friendly and went out of their way to make us welcome and made visits very pleasant. We were met with
tea and biscuits and allowed to use the very pleasant private lounge, where eight of us were able to have a very natural visit. All our family are extremely happy that Mum is so comfortable and well cared for. The home put on activities and Mum was involved in pizza making! This is a first-class care home.
05 September 2024
Great place and the staff keep you informed of what is happening with trips and events and is always happy to make you a cuppa. They love people visiting the residents and seeing everyone smile. My dad loves it.
Thanks, everyone.
12 August 2024
I cannot praise and recommend the management and staff of Red Roofs highly enough. They are a team of dedicated, hard-working and passionate staff who try to make every resident feel special by providing activities focused on their hobbies and interests. They all went far above and beyond to make my
Mum's dream of being a part of her grandson's wedding come true although she was not able to attend. They made buttonholes for everyone, did Mum's hair and make-up, got her a fascinator and put her in her best finery. Then they helped her record a very special message to the happy couple. Afterwards, they helped her celebrate with a little fizz, ice creams, a special tea and even made a wedding cake! Later there was music and a little dancing. She thoroughly enjoyed it and I could see how much it meant to her to be a part of and celebrate with her friends. What an amazing and thoughtful thing for them to organise for her. Thank you all so much. I certainly highly recommend Red Roofs.