Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Ashlands Residential Care Home

stars
stars 28 August 2025
We, as a family, are very happy to see our mam so settled and content in this very welcoming home. All staff are wonderful and do all they can for mam, including the chefs, as mum's very fussy. Couldn't wish for a better place for our mam to stay.
Review from Coral B (Daughter of Resident/Service User)
stars
stars 22 July 2025
Mum has been a resident for over four years and the care & understanding of all the staff is second to none. I have seen a great deal of improvements over the years which is continuing both in the structure of the home and the care provided. The home is clean and any issues are dealt with in a timely manner. The food is of a very high standard with choices given at each meal time. Daily activities are continuing to improve. Mum being a resident in the home means that I can rest assured that she is safe & being well looked after.
Review from Wendy M (Daughter of Resident/Service User)
stars
stars 25 June 2025
My Nan has not been at Ashland's for long but the staff and management made her move there, very smooth and welcoming. The care home is immaculate, always smells clean and has a homely feel. The food is fresh and looks great! Staff have made a huge effort to get to know Nan and they make time for her. She has felt safe and cared for. Since becoming a resident at Ashland's, Nan had a period of illness. The staff have been kind, attentive and caring. They have gone to great efforts to ensure that she is comfortable and respected. Family members have also been welcomed- offered drinks when visiting and always kept in the loop about Nans care. I wouldn't hesitate in recommending Ashland's to others wanting a care home for their loved ones.
Review from Sarah A (Granddaughter of Resident/Service User)