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Racecourse Road, Southwell, NG25 0TX
View full details of Southwell CourtLatest Reviews for Southwell Court
16 March 2026
The chef made an amazing birthday cake for our mum (as she does for every resident) On the big day mum was absolutely thrilled with the cake which was decorated to reflect her love of gardening. Mum really enjoyed tea and cake with family and friends in the afternoon. We are very grateful for
everyone's hard work to make this a special day for mum.
09 March 2026
Overall experience is good although staff shortages can be challenging all staff are great and no task is too much. The carpet in the room could be cleaner but apart from that the cleanliness, the food and the choice is outstanding.
13 February 2026
Since my first visit the staff have been welcoming every time, I have nothing but praise for this care home. Long may it continue.
30 January 2026
Happy atmosphere. Smart rooms. Good food. Safe environment.
27 August 2025
We are very happy that we chose Southwell Court for mum. The carers go above and beyond when looking after her with so much kindness and great attention paid to her individual needs. We have got to know many of the staff well during this time, it feels like one big family. We have been shown love
and compassion, along with friendship and humour. We have felt blessed on several occasions when special dates have received a surprise celebration. We appreciate Soutwell Court very much and are hugely grateful for all the care they bestow on mum.
24 April 2025
What makes Southwell Court is the staff. Mum has been in the home 6 weeks now and has settled better than we could have imagined. This is entirely down to the time staff take to listen to residents and family in order to get the best for the residents. Mum says that everyone is kind and l have felt
supported and reassured when trying to get the best for Mum whilst living abroad. Staff team - you really are doing a great job and making a positive difference to lots of people's lives. Thank you.
15 August 2024
The care given to residents is exceptional, the care and compassion are always evident. Each resident is treated with dignity and respect, their individual personalities allowed to flourish and they have the freedom to express themselves without fear or recrimination. The staff's care and attention
to individual needs are always at the front of the excellent service delivered by the team at this home.
15 August 2024
I was very reluctant to put my mum in a home as anybody would be, she has been in this home for a year now and settled straight away, it's home from home for my mum and I could not be happier. The staff are very caring and the activities here are brilliant. I myself feel very relaxed and happy when
I visit my mum, it's like one big family.
25 July 2024
Can't thank the wonderful staff of Southwell Court enough. Kind, compassionate, respectful of dignity, fun, caring, upbeat but sympathetic when needed - 10/10. Care home is clean to a high standard, food lovely, regular tea, coffee and cake! I know my mum is well looked after, can't ask for more.
Lots of lovely activities but also no pressure, nice spaces to watch the world go by and lovely garden. Highly recommend. Top floor being refurbished so can see investment!
27 June 2024
My wife is happy and healthy physically therefore I am happy too. All the staff seem to be caring and loving people. Dementia has its problems for everyone but at Southwell Court everyone has patience. As seen by my ratings I have a good opinion of the building and the facilities and would commend
the home.
21 May 2024
The staff are extremely kind and delicious food is served and plenty of it. I am very comfortable in Southwell Court.
15 February 2024
A pleasant and friendly atmosphere exists, smiling and helpful staff. The rooms are tidy, clean and homely. Residents seem happy, relaxed and some are pleased to engage in banter with the staff. A tidy yet interesting garden enables all to access it. The interaction with herbs is good and needs to
be encouraged. It feels safe and secure as one enters the building.
20 December 2023
Lovely care home with very attentive staff. My mother is very happy in Southwell Court.
19 December 2023
I find the staff very helpful and lovely. I am very happy here I like the decor if feels homely.
28 November 2023
My wife has been in this care home for one and a half months and during that time I have paid frequent visits at different times of day. She settled in beautifully after the upheaval of the first day and has been happy and content since then. I have observed many acts of kindness and care, including
the occasional kiss. The staff are always very understanding and helpful to me in dealing with suggestions or admin details. When telling others of my wife's permanent residence at Southwell Court, I have been amazing at how many have had family members, friends, or neighbours who have passed favourable comments about the care received. I have not heard one single complaint. Her bedroom and the ensuite wet room are immaculate, together with the communal areas such as the dining room, lounge and corridors etc. I have not sampled the food provided, but judging from the menu, I fully expect that the same standard of excellence will apply. The management and administration before and since my wife's arrival has been first class. Well done to all at Southwell Court.
15 November 2023
If someone is in reasonable health and a resident on the ground floor Southwell Court is a pleasant care home, with some kind and welcoming carers though problems stem from staff shortages, not recognised/acknowledged by management though recognised as a problem by others. The staff often rushed and
stretched with little time to interact with residents. Social activity staff do a great job but have to cover three floors. It has been noted there is inconsistency in the level of basic personal care (nails, hair, shaving). When concerns are raised they are dealt with quickly but often reoccur. The lounge on the first floor is like a waiting room, often with people shouting for help. Described by my husband as a 'dumping ground'. The building is light and airy and the well kept garden is a lovely place to sit.
15 November 2023
Although there are some caring members of staff, there are sadly not enough dedicated carers to provide a consistent level of care. The garden at the rear is pleasant for the residents to enjoy in the winter months.
27 October 2023
Brilliant care from lovely and attentive staff.
Well appointed - very clean building with lovely rooms and superb garden.
Great food.
27 February 2023
The service user has been a resident at Southwell Court since April 2021. A survivor of Covid, she was still very ill and frail on admission. The excellent nursing care, good food and attention to her specific needs all helped to restore her to much better health.
More recently, during an episode
of ill health, the management respected her wishes not to go into the hospital. This entailed the manager having to arrive over 20 miles to obtain the reassuring medication - "literally going the extra mile". Total dedication, care and compassion.
21 February 2023
It was the hardest decision. Which care home do we "put" our close friend in. Even the language was harsh. A nurse I met spoke very highly of Southwell Court, and so in May 2019, I visited them (the 3rd such visit? to see how they measured up to my expectations. I was very impressed with what I saw,
what I heard and how I felt after the initial visit. My gut instincts told me this was the right place - and four years on, I'm so pleased I followed my instincts. The staff showed genuine care and concern for my friend. They kept me frequently informed of her condition. Even during the peak of Covid, I felt that the management team were across every aspect of bio-safety and security. Every time I called to ask about my friend and her welfare, I was given an informed, sensitive and knowledgeable update. All in all, Southwell Court Care home was a godsend - and I can't speak highly enough of the care home manager, her team and their supporters. Thank you, team Southwell Court (Care Home)!
Latest Reviews for Southwell Court
16 March 2026
The chef made an amazing birthday cake for our mum (as she does for every resident) On the big day mum was absolutely thrilled with the cake which was decorated to reflect her love of gardening. Mum really enjoyed tea and cake with family and friends in the afternoon. We are very grateful for
everyone's hard work to make this a special day for mum.
09 March 2026
Overall experience is good although staff shortages can be challenging all staff are great and no task is too much. The carpet in the room could be cleaner but apart from that the cleanliness, the food and the choice is outstanding.
13 February 2026
Since my first visit the staff have been welcoming every time, I have nothing but praise for this care home. Long may it continue.
30 January 2026
Happy atmosphere. Smart rooms. Good food. Safe environment.
27 August 2025
We are very happy that we chose Southwell Court for mum. The carers go above and beyond when looking after her with so much kindness and great attention paid to her individual needs. We have got to know many of the staff well during this time, it feels like one big family. We have been shown love
and compassion, along with friendship and humour. We have felt blessed on several occasions when special dates have received a surprise celebration. We appreciate Soutwell Court very much and are hugely grateful for all the care they bestow on mum.
24 April 2025
What makes Southwell Court is the staff. Mum has been in the home 6 weeks now and has settled better than we could have imagined. This is entirely down to the time staff take to listen to residents and family in order to get the best for the residents. Mum says that everyone is kind and l have felt
supported and reassured when trying to get the best for Mum whilst living abroad. Staff team - you really are doing a great job and making a positive difference to lots of people's lives. Thank you.
15 August 2024
The care given to residents is exceptional, the care and compassion are always evident. Each resident is treated with dignity and respect, their individual personalities allowed to flourish and they have the freedom to express themselves without fear or recrimination. The staff's care and attention
to individual needs are always at the front of the excellent service delivered by the team at this home.
15 August 2024
I was very reluctant to put my mum in a home as anybody would be, she has been in this home for a year now and settled straight away, it's home from home for my mum and I could not be happier. The staff are very caring and the activities here are brilliant. I myself feel very relaxed and happy when
I visit my mum, it's like one big family.
25 July 2024
Can't thank the wonderful staff of Southwell Court enough. Kind, compassionate, respectful of dignity, fun, caring, upbeat but sympathetic when needed - 10/10. Care home is clean to a high standard, food lovely, regular tea, coffee and cake! I know my mum is well looked after, can't ask for more.
Lots of lovely activities but also no pressure, nice spaces to watch the world go by and lovely garden. Highly recommend. Top floor being refurbished so can see investment!
27 June 2024
My wife is happy and healthy physically therefore I am happy too. All the staff seem to be caring and loving people. Dementia has its problems for everyone but at Southwell Court everyone has patience. As seen by my ratings I have a good opinion of the building and the facilities and would commend
the home.
21 May 2024
The staff are extremely kind and delicious food is served and plenty of it. I am very comfortable in Southwell Court.
15 February 2024
A pleasant and friendly atmosphere exists, smiling and helpful staff. The rooms are tidy, clean and homely. Residents seem happy, relaxed and some are pleased to engage in banter with the staff. A tidy yet interesting garden enables all to access it. The interaction with herbs is good and needs to
be encouraged. It feels safe and secure as one enters the building.
20 December 2023
Lovely care home with very attentive staff. My mother is very happy in Southwell Court.
19 December 2023
I find the staff very helpful and lovely. I am very happy here I like the decor if feels homely.
28 November 2023
My wife has been in this care home for one and a half months and during that time I have paid frequent visits at different times of day. She settled in beautifully after the upheaval of the first day and has been happy and content since then. I have observed many acts of kindness and care, including
the occasional kiss. The staff are always very understanding and helpful to me in dealing with suggestions or admin details. When telling others of my wife's permanent residence at Southwell Court, I have been amazing at how many have had family members, friends, or neighbours who have passed favourable comments about the care received. I have not heard one single complaint. Her bedroom and the ensuite wet room are immaculate, together with the communal areas such as the dining room, lounge and corridors etc. I have not sampled the food provided, but judging from the menu, I fully expect that the same standard of excellence will apply. The management and administration before and since my wife's arrival has been first class. Well done to all at Southwell Court.
15 November 2023
If someone is in reasonable health and a resident on the ground floor Southwell Court is a pleasant care home, with some kind and welcoming carers though problems stem from staff shortages, not recognised/acknowledged by management though recognised as a problem by others. The staff often rushed and
stretched with little time to interact with residents. Social activity staff do a great job but have to cover three floors. It has been noted there is inconsistency in the level of basic personal care (nails, hair, shaving). When concerns are raised they are dealt with quickly but often reoccur. The lounge on the first floor is like a waiting room, often with people shouting for help. Described by my husband as a 'dumping ground'. The building is light and airy and the well kept garden is a lovely place to sit.
15 November 2023
Although there are some caring members of staff, there are sadly not enough dedicated carers to provide a consistent level of care. The garden at the rear is pleasant for the residents to enjoy in the winter months.
27 October 2023
Brilliant care from lovely and attentive staff.
Well appointed - very clean building with lovely rooms and superb garden.
Great food.
27 February 2023
The service user has been a resident at Southwell Court since April 2021. A survivor of Covid, she was still very ill and frail on admission. The excellent nursing care, good food and attention to her specific needs all helped to restore her to much better health.
More recently, during an episode
of ill health, the management respected her wishes not to go into the hospital. This entailed the manager having to arrive over 20 miles to obtain the reassuring medication - "literally going the extra mile". Total dedication, care and compassion.
21 February 2023
It was the hardest decision. Which care home do we "put" our close friend in. Even the language was harsh. A nurse I met spoke very highly of Southwell Court, and so in May 2019, I visited them (the 3rd such visit? to see how they measured up to my expectations. I was very impressed with what I saw,
what I heard and how I felt after the initial visit. My gut instincts told me this was the right place - and four years on, I'm so pleased I followed my instincts. The staff showed genuine care and concern for my friend. They kept me frequently informed of her condition. Even during the peak of Covid, I felt that the management team were across every aspect of bio-safety and security. Every time I called to ask about my friend and her welfare, I was given an informed, sensitive and knowledgeable update. All in all, Southwell Court Care home was a godsend - and I can't speak highly enough of the care home manager, her team and their supporters. Thank you, team Southwell Court (Care Home)!