Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for High Field House Residential Home

stars
stars 20 June 2023
Mum had a wonderful welcome from the manager and her team. The room is lovely and Mum settled quickly. Nothing has been too much trouble and all the staff are kind caring and considerate. They know Mum's needs and always share any updates when we visit. We are delighted with all aspects of care and
accommodation Mum receives and appreciate all they do for us as a family.
Review from Jill A (Daughter of Resident/Service User)
stars
stars 23 June 2022
I spent a period of 6 1/2 months as a resident in Highfield House, I had never had any previous experience of a care home, from the moment I went into the home the management and staff were unbelievably helpful. No matter what I had a problem with the staff were there to lend a hand and make sure I
was fine, I was classed as independent so didn’t need much in the way of care, even so I was still looked after exceptionally well. Other residents in the home were suffering from either Alzheimer's or dementia, once again the care that the staff offered was unbelievable, the staff showed so much compassion to the residents which I found lovely, if I was asked I would have no problem recommending Highfield House to anyone that was looking to use their facilities.
Review from G B (Respite Resident/Service User)