Submit a Review for Highfield Manor Care Home
70 Manchester Road, Heywood, OL10 2AW
View full details of Highfield Manor Care HomeLatest Reviews for Highfield Manor Care Home
02 May 2026
My mum has been living in this care home now for almost a couple of years. She was in quite a state with dementia when she first arrived after living on her own with some support. The care she has received by the staff is evident in the way she now presents. She has put on weight so she now appears
much healthier. She has lost the look of anguish and appears content. She is clean and tidy although she makes it difficult for staff to tend to her hygiene. If she's wearing clothes that are not her own she is dressed appropriately and it really doesn't matter. It may not be the most glamorous of environments but all her needs are met and she is so much happier than when she first arrived. All credit to the wonderful management and staff. We all appreciate the level of care you provide.
02 June 2023
I have now taken my Mum out of Highfield Manor and placed her at another home in Rochdale as I lost all trust in Highfield Manor which has gone downhill rapidly.
They lied about my mum's behaviour to me, had so much trouble with them.
I am now making a report to CQC about the staff and the care
home.
I really don't think it is suitable as it is.
They informed me that they could not cope any longer with my Mums behaviour as she caused trouble very often within the home.
She has been assessed by lovely staff at the other home and they have found that it is not true what they said about my Mum.
At the moment I would advise family not to put Highfield Manor on your list for family members to go and stay there.
Most of the staff that were there have left because of the condition and the way it's run.
Please be cautious about this home.
My Mum is now a totally different person since leaving there. She is smiling and happy and gets on great with all the staff.
I feel happier for my mum.
10 January 2023
My mother stayed at this care home for 6 weeks and the standard of care and cleanliness was poor. She was often dressed inappropriately and in other residents' clothing. All her new underwear and nightwear disappeared. Her room was dirty with dust and debris under the bed. On one occasion I found
her pillow covered in vomit after the cleaner and care staff had got her up and dressed and cleaned the room.
The manager didn't appear to have control or authority over her team. Upsetting to find out mum's care was so poor.
Latest Reviews for Highfield Manor Care Home
02 May 2026
My mum has been living in this care home now for almost a couple of years. She was in quite a state with dementia when she first arrived after living on her own with some support. The care she has received by the staff is evident in the way she now presents. She has put on weight so she now appears
much healthier. She has lost the look of anguish and appears content. She is clean and tidy although she makes it difficult for staff to tend to her hygiene. If she's wearing clothes that are not her own she is dressed appropriately and it really doesn't matter. It may not be the most glamorous of environments but all her needs are met and she is so much happier than when she first arrived. All credit to the wonderful management and staff. We all appreciate the level of care you provide.
02 June 2023
I have now taken my Mum out of Highfield Manor and placed her at another home in Rochdale as I lost all trust in Highfield Manor which has gone downhill rapidly.
They lied about my mum's behaviour to me, had so much trouble with them.
I am now making a report to CQC about the staff and the care
home.
I really don't think it is suitable as it is.
They informed me that they could not cope any longer with my Mums behaviour as she caused trouble very often within the home.
She has been assessed by lovely staff at the other home and they have found that it is not true what they said about my Mum.
At the moment I would advise family not to put Highfield Manor on your list for family members to go and stay there.
Most of the staff that were there have left because of the condition and the way it's run.
Please be cautious about this home.
My Mum is now a totally different person since leaving there. She is smiling and happy and gets on great with all the staff.
I feel happier for my mum.
10 January 2023
My mother stayed at this care home for 6 weeks and the standard of care and cleanliness was poor. She was often dressed inappropriately and in other residents' clothing. All her new underwear and nightwear disappeared. Her room was dirty with dust and debris under the bed. On one occasion I found
her pillow covered in vomit after the cleaner and care staff had got her up and dressed and cleaned the room.
The manager didn't appear to have control or authority over her team. Upsetting to find out mum's care was so poor.