Highfield Manor Care Home

70 Manchester Road, Heywood OL10 2AW
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2 Reviews
  • Highfield Manor Care Home, Heywood

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Highfield Manor Care Home Ltd

Person in charge

  • Donna O'Hanlon (Manager)

Local Authority / Social Services

Admission Criteria

  • Old age and dementia, short and long stays
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (38)

Visiting

  • By Appointment

Parking

  • On site

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Highfield Manor Care Home Reviews (2)

Over all time Highfield Manor Care Home has 2 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Highfield Manor Care Home
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Total of 2, showing 1-2
Review from Karl P (Son of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I have now taken my Mum out of Highfield Manor and placed her at another home in Rochdale as I lost all trust in Highfield Manor which has gone downhill rapidly.
They lied about my mum's behaviour to me, had so much trouble with them.
I am now making a report to CQC about the staff and the care home.
I
really don't think it is suitable as it is.
They informed me that they could not cope any longer with my Mums behaviour as she caused trouble very often within the home.
She has been assessed by lovely staff at the other home and they have found that it is not true what they said about my Mum.
At the moment I would advise family not to put Highfield Manor on your list for family members to go and stay there.
Most of the staff that were there have left because of the condition and the way it's run.
Please be cautious about this home.
My Mum is now a totally different person since leaving there. She is smiling and happy and gets on great with all the staff.
I feel happier for my mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison H (Daughter of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother stayed at this care home for 6 weeks and the standard of care and cleanliness was poor. She was often dressed inappropriately and in other residents' clothing. All her new underwear and nightwear disappeared. Her room was dirty with dust and debris under the bed. On one occasion I found her
pillow covered in vomit after the cleaner and care staff had got her up and dressed and cleaned the room.
The manager didn't appear to have control or authority over her team. Upsetting to find out mum's care was so poor.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Highfield Manor Care Home

What types of Care is Highfield Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Highfield Manor Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Highfield Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Highfield Manor Care Home to the centre of Heywood?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Manor Care Home to verify any information. View our terms and conditions. Highfield Manor Care Home has an Basic Service - more info.