Care Provided by Highfield Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Highfield Manor Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Highfield Manor Care Home Ltd
- Private Owned
Person in charge
- Donna O'Hanlon (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
Room Information
- Single Rooms (38)
Visiting
- By Appointment
Parking
- On site
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Highfield Manor Care Home Reviews (3)
8.1
Highfield Manor Care Home has a Review Score of 8.1 (8.132) out of 10, based on 1 reviews in the last 2 years.
Over all time Highfield Manor Care Home has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Highfield Manor Care Home
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Review from Susan B (Daughter of Resident) published on 2 May 2026 Submitted via Website•
Overall Experience
My mum has been living in this care home now for almost a couple of years. She was in quite a state with dementia when she first arrived after living on her own with some support. The care she has received by the staff is evident in the way she now presents. She has put on weight so she now appears much healthier. She has lost the look of anguish and appears content. She is clean and tidy although she makes it difficult for staff to tend to her hygiene. If she's wearing clothes that are not her own she is dressed appropriately and it really doesn't matter. It may not be the most glamorous of environments but all her needs are met and she is so much happier than when she first arrived. All credit to the wonderful management and staff. We all appreciate the level of care you provide.
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Review from Karl P (Son of Resident) published on 2 June 2023 Submitted via Website•
Overall Experience
I have now taken my Mum out of Highfield Manor and placed her at another home in Rochdale as I lost all trust in Highfield Manor which has gone downhill rapidly.
They lied about my mum's behaviour to me, had so much trouble with them.
I am now making a report to CQC about the staff and the care home.
I really don't think it is suitable as it is.
They informed me that they could not cope any longer with my Mums behaviour as she caused trouble very often within the home.
She has been assessed by lovely staff at the other home and they have found that it is not true what they said about my Mum.
At the moment I would advise family not to put Highfield Manor on your list for family members to go and stay there.
Most of the staff that were there have left because of the condition and the way it's run.
Please be cautious about this home.
My Mum is now a totally different person since leaving there. She is smiling and happy and gets on great with all the staff.
They lied about my mum's behaviour to me, had so much trouble with them.
I am now making a report to CQC about the staff and the care home.
I really don't think it is suitable as it is.
They informed me that they could not cope any longer with my Mums behaviour as she caused trouble very often within the home.
She has been assessed by lovely staff at the other home and they have found that it is not true what they said about my Mum.
At the moment I would advise family not to put Highfield Manor on your list for family members to go and stay there.
Most of the staff that were there have left because of the condition and the way it's run.
Please be cautious about this home.
My Mum is now a totally different person since leaving there. She is smiling and happy and gets on great with all the staff.
I feel happier for my mum.
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Review from Alison H (Daughter of Resident) published on 10 January 2023 Submitted via Website•
Overall Experience
My mother stayed at this care home for 6 weeks and the standard of care and cleanliness was poor. She was often dressed inappropriately and in other residents' clothing. All her new underwear and nightwear disappeared. Her room was dirty with dust and debris under the bed. On one occasion I found her pillow covered in vomit after the cleaner and care staff had got her up and dressed and cleaned the room.
The manager didn't appear to have control or authority over her team. Upsetting to find out mum's care was so poor.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 December 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Highfield Manor Care Home.
Meet the Team (0)
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Frequently Asked Questions about Highfield Manor Care Home
What types of Care is Highfield Manor Care Home registered for?
Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Highfield Manor Care Home have?
There are 38 Single Rooms.
What are the Facilities & Services at Highfield Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Highfield Manor Care Home to the centre of Heywood?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Manor Care Home to verify any information. View our terms and conditions. Highfield Manor Care Home has a Basic Service -more info.