Four Oaks Care Home, Manchester, Greater Manchester
Four Oaks Care Home, Manchester, Greater Manchester
Four Oaks Care Home, Manchester, Greater Manchester

Four Oaks is a care home for up to 62 people. All bedrooms at the home have en-suite facilities with a toilet, sink and shower. The carefully thought-out d├ęcor of the home gives it a homely feel while also being of a high-quality that would be expected in a hotel. Rooms are specially designed to cater for the needs of people living with a range of healthcare conditions and needs associated with old age.

Four Oaks strives to enhance residents' lives, with facilities including a fully-stocked library, a sunroom and a tearoom that is ideal for welcoming visitors.

Activities play a large role at Four Oaks. The activities coordinator organises a varied programme of activities and events and residents can enjoy regular trips out.

Four Oaks places great importance on the lives residents led before going to the home. Staff spend time with them and family members to find out about their tastes, history, hobbies and interests. They see family and friends as their partners in caring for the individual and they welcome feedback and suggestions at all times. The information shared helps to create individual care plans that are crucial in providing the best care and help staff get to know the individual. Residents are helped to achieve their aims by taking part in meetings, surveys and one-to-ones.

The home is continually committed to specialist training, which enables staff to help individuals express their needs and maintain a high level of independence, self-worth and wellbeing.

Group: Kingsley Healthcare

Person in charge: Diane Hollingsworth (Manager)

Local Authority / Social Services: Trafford Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Eating Disorders • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Cerebral Palsy • Head/Brain Injury • Parkinson's Disease

Admission Information: Ages from 50 to 99.

Single Rooms: 62

Rooms with ensuite WC: 62

Weekly Charges Guide: Nursing Care Single £750 – £950 (These prices are only a guideline, please contact Four Oaks Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Four Oaks Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Four Oaks Care Home has a Review Score of 9.3 (9.274)

The Review Score of 9.3 (maximum of 10) for Four Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Four Oaks Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.548 for Four Oaks Care Home is calculated as follows: ( (72 Excellents x 5) + (35 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 115 Ratings = 4.548

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.726 Points relating to the number of positive Reviews for Four Oaks Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 9 Reviews ÷ 12.4 Target = 0.726

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Four Oaks Care Home?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Four Oaks Care Home

  • Wife of Resident/Service User
    5
  • Brother of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • more

Mum spent her last few days at Four Oaks Care Home. I cannot fault anything about the home and love and care shown to mum was above and beyond. Thank you to everyone.

How likely would you be to recommend Four Oaks Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

My experience overall has been very good. All the staff are very good and really helpful. It is a very nice home, clean and nice and bright. Food is good.

How likely would you be to recommend Four Oaks Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The staff are so lovely to residents also to the relatives. When my husband was ill they took care of him and me. A very lovely home.

How likely would you be to recommend Four Oaks Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been looked after so very well, especially with his oxygen machine used daily and more so at night. Also with all care and attention, my husband has chronic lungs and it is easy for him to get an infection. The nurses try to prevent the infection getting worse, so they treat my husband quickly with antibiotics that saves him ending up in hospital. Plus the staff pick him up from the falls he has had. I am so pleased with Four Oaks, the place has a lovely atmosphere, so pleasant, so caring and lovely building. Well recommended. Thank you.

How likely would you be to recommend Four Oaks Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is beautiful and a very happy place.
All the staff are wonderful.
Nothing is too much trouble.
They certainly go the extra mile, this is including the nursing staff, management, maintenance and the housekeepers.
We are so happy to visit our sister twice or three times a week.

How likely would you be to recommend Four Oaks Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been a resident here since the home first opened last summer.
He settled well in his new surroundings and we enjoyed the garden and sun lounge during those first months.
The staff team has been caring and hard-working through the past eight months while gradually welcoming more residents and taking on more staff.
A wide range of activities and entertainment has been introduced very successfully.
Christmas was lovely.
I know that my husband is well cared for and I, too, always feel welcome as there is always a friendly, homely atmosphere.

How likely would you be to recommend Four Oaks Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Having visited over 20 care homes we were very relieved to find Four Oaks a clean, secure, caring home for my brother, which gives me a clear conscience in placing him there. It has a new team of staff clearly focused on delivering a warm and welcoming environment, both for the client, family and friends.

How likely would you be to recommend Four Oaks Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have recently had to take my husband to the hospital twice and the carer who came with us went beyond her duties and even went into the theatre with him. The staff on the unit are kind and considerate from the cleaners to the nurses. The new management are also helpful and informative.

How likely would you be to recommend Four Oaks Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I was not expecting that!! My uncle has recently moved into Four Oaks and this was my 1st visit, I must say, it far exceeded my expectations, based on my previous experience of care homes. The facilities are excellent, the staff welcoming and friendly. I found my uncle in a well appointed immaculately clean room and whilst I was there, his needs were met in a timely manner, by caring staff ( most impressed ) I was accompanied on the visit by my brother and sister, they too were very pleased that our uncle has such a nice environment in which to spend what we reassuringly feel will be happy years ahead. I know I have marked the home highly, but I really could not on first impressions, justifiably do otherwise. Thank you

How likely would you be to recommend Four Oaks Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My partner has Alzheimer's and has been at Four Oaks for 3 months. The rooms and furniture are four-star class. All the staff are very friendly and show this to my partner with plenty of hugs. Cleaning and hygiene is excellent. The entertainment and carol service at Christmas were very nice.
Four Oaks is still a young care home but all the staff are working hard to make it excellent.

How likely would you be to recommend Four Oaks Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

February 2018

April 2017

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Care Home Idol 2016

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