St Mary's Nursing Home

171 St Mary's Road, Moston, Manchester M40 0BL
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9.2 34 Reviews
  • St Mary's Nursing Home, Manchester
St Mary’s Nursing Home is a care home in the Greater Manchester suburb of Moston that provides high standards of nursing and residential care.

This includes care for people with challenging physical needs, those with a dementia or a related condition, as well as palliative, day and respite care.

Dedication to kind and considerate care has led to St Mary’s achieving the Gold Standards Framework (Commended) for palliative care and a Dignity in Care award.

St Mary’s has a chapel on site, which features stained glass and a marble altar.

Residents and members of the public are welcome to attend mass, which is broadcast into rooms throughout the home on both television and radio.

The home offers a clean, comfortable and welcoming environment for care.

Rooms are clean, welcoming and homely, while a guest room provides a peaceful place for friends and family to stay. Lounge areas and a light, airy garden room provides relaxing communal spaces, while a unisex hair salon provides hair cuts.

The sense of serenity within is enhanced by a private walled and landscaped area to the front and mature woodland gardens to the rear that border onto the pleasant green space of Broadhurst Park.

A food menu is served in dining areas throughout the home, while a tea room provides residents with a place to enjoy treats and light bites.

Great emphasis is placed on providing residents with a programme of activities, with the home’s minibus enabling residents to take day trips out.

Located just three miles (5km) to the north-east of Manchester city centre, St Mary’s is within easy access of the M60, with bus stops, a Metrolink tram stop and train station close by.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Price are tentative - Please contact Manager for detail information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Serene Health

Person in charge

  • Mark Percy (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • St Mary's Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.

Parking

  • St Mary's Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

St Mary's Nursing Home Reviews (34)

9.2

St Mary's Nursing Home has a Review Score of 9.2 (9.156) out of 10, based on 14 reviews in the last 2 years.
Over all time St Mary's Nursing Home has 34 reviews.

Overall Experience
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  • 10
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Date Published
  • 34
  • 9
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Reviewer Connection to St Mary's Nursing Home
  • 17
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Total of 34, showing 1-20
Review from Loraine R (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From reception through to the home all staff are amazing and work so hard nothing is too much trouble so helpful and dedicated. The meals are lovely great choices nice homely room with wash basin and toilet in the ensuite very clean, lovely grounds.
Reply from Mark, Manager at St Mary's Nursing Home

Thank you very much for your kind words and we are happy that you have received a positive experience. I will be pleased to pass on your comments and know this will mean a lot to the team at Serene HC UK Ltd as we strive hard to deliver a quality service to all residents and their family members. Thank you for your time in completing this review - your feedback is vital for us to maintain the standards we expect.

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Review from K B (Friend of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and caring staff, each and every one of them treat people with care, respect and dignity, it allows a pleasurable visit to the care facility.
Reply from Mark, Manager at St Mary's Nursing Home

Thank you so much for your thoughtful and kind words and appreciate that you have had a good experience when you have visited your friend at St. Mary's. It means a great deal to us to know that our efforts to create a warm, welcoming environment are felt by both our residents and their visitors. Ensuring that your friend is treated with care, dignity and respect is our top priority. We really value your continued visits and the positive relationship you have with our team and residents.

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Review from B D (Friend of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They stay at St Mary's all are always so helpful and with a smile. It has a really lovely atmosphere which is important. Since the serene takeover late 2025 so much has improved it's wonderful. All the extra effort and service made for my friend that is taken care of. Many thanks to you all.
Reply from Jay Dutson, Operations Manager at St Mary's Nursing Home

Thank you very much for your positive review for your friend who lives at St. Mary's, and we are pleased that you can see the improvements made. Serene HC UK LTD strive to deliver a person-centred and quality service to all of our residents and welcomes your input. We appreciate your kind words and will pass them over to the team on your behalf.

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Review from J H (Husband of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our overall experience as our marks show is good the satisfactory mark for food is that, if you are expecting restaurant quality you'll be disappointed. The mark for value for money I'm not sure because my wife's is being paid by the N.H.S so thats why I put satisfactory but I would happily recommend
the home.
Reply from Satheesh Grandhi, IT Director at St Mary's Nursing Home

We're really pleased to hear that your overall experience has been a positive one and that you would feel confident recommending our home to others-that means a lot to us.We appreciate your honest comments about the food. While we aim to provide nutritious and enjoyable meals, we understand that personal tastes and expectations can vary and your feedback helps us continue to improve. Thank you again for your thoughtful review.

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Review from Michael H (Son of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is in Nursing care on the St Josephs ward. The staff here are fantastic with her and very welcoming to our family. This is everyone from Management to the cleaners, thank you for your dedication and care for my Mum. A personal touch is definitely what stands out here.
Reply from Mark, Manager at St Mary's Nursing Home

Thank you so much for your positive review. I am pleased that Mum is receiving the excellent care during her continued time with us at St. Mary's, and is getting the support she deserves. All of the team strive to give quality and personalised care to all of our residents and appreciate input from their families. We truly appreciate your kind words and are grateful for your trust in us.

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Review from M E (Friend of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a neighbour of the resident that I come to see every week, it seems a very caring home all the staff are always welcoming, everyone seems happy and content my neighbour is taken care of and all her needs are met.
Reply from mark, Manager at St Mary's Nursing Home

Thank you so much for your thoughtful and kind words. We are truly grateful that you've taken the time to share your experience. It means a great deal to us to know that our efforts to create a warm, welcoming, and supportive environment are felt by both our residents and their visitors. Ensuring your neighbour feels safe, happy, and well cared for is our top priority, and your feedback reassures us that we are achieving that goal. We really value your continued visits and the positive relationship you have with our team and residents.

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Review from L F (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's in a safe place now so I can sleep better at night, all the staff work well as a team and all have a great duty of care for her and the other residents we can phone and pop in to see her any time she always dressed and clean and eats healthy thank you from the bottom of my heart.
Reply from Mark, Manager at St Mary's Nursing Home

Thank you so much for sharing this wonderful feedback and this will be passed to the team! We are delighted to hear that your mother has settled with us at St. Mary's and is enjoying her time here and feels safe and well cared for. We strive to provide the best care possible to our residents and are pleased to hear your experience has been a positive one. We truly appreciate your kind words and are grateful for your trust in us.

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Review from K T (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are really pleased with the care given to our dad. The staff attend to all of his needs on a daily basis and he is always treated with dignity. His room is well-equipped, light and airy. The staff are always offering the parents drinks and snacks throughout the day. Dad has always looked well-presented
and clean when we visit. Overall, very happy with St Mary's.
Reply from Mark, Manager at St Mary's Nursing Home

We're delighted to hear that your dad is receiving the care and attention he deserves at St. Mary's. Our team takes great pride in ensuring that all of our residents are treated with dignity and respect, and it's wonderful to know that you feel confident in the care he's receiving. We'll be sure to pass along your feedback to the staff. We truly appreciate your trust and support!

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Review from S A (Friend of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst our friend was under the care of St Mary's, the care she received in the months (Jan-Dec 2024) that she was there, her care was excellent.
The staff were very caring and considerate of her needs. We will be forever grateful.
Reply from Mark, Manager at St Mary's Nursing Home

Thank you so much for your kind review. We are thrilled to hear that your friend received excellent care during her time at St Mary's. Our team works hard to provide compassionate and personalized care, and it's wonderful to know that their efforts made a positive difference.We truly appreciate your kind words and are grateful for your trust in us.

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Review from Justine W (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum resided here for 5 and half years for the most part very comfortably and well cared for. At times, there were issues but when addressed to management these concerns were listened to and considered. The staff are friendly helpful especially the activities team, all caring and considerate. The home
is clean and comfortable, whilst care is good, there could be more staff on units, sometimes staff are busy and others needs have to wait.
Reply from Mark, Manager at St Mary's Nursing Home

Thank you for your thoughtful and kind review. We're glad to hear that your mum felt comfortable and well cared for during her time with us. It's great to know that the management and staff, especially the activities team, were responsive to your concerns and provided a friendly and considerate environment. We also appreciate your feedback regarding staffing levels, and we will continue to work on ensuring we have the necessary support to meet all residents' needs in a timely manner. Thank you again for sharing your experience, and we're glad we could be a part of your mum's care

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Review from Wendy S (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at St Mary's are all wonderful. Not only with all the care given to Dad, but also how well they look after Mum when she visits. Saying thank you does not seem enough to express how grateful the family are for all they do everyday, and always with a smile. It is spotlessly clean, everywhere
and the lovely cleaning ladies, care workers and nurses really do go above and beyond in all they do. The receptionist, office staff and activities team are all so welcoming and caring and always take the time to ask after Dad. All Dad's needs are taken care of and we all feel part of the St Mary's family.
Reply from Mark, Manager at St Mary's Nursing Home

Thank you so much for your kind and thoughtful words. We're truly delighted to hear that you feel so supported and cared for by our team at St Mary's. It means the world to us that you recognize the efforts of our staff, from the care workers to the receptionists, and that you feel like part of the St Mary's family. We take great pride in providing a clean, welcoming, and compassionate environment, and we're so happy that you've experienced this first-hand. Your appreciation truly motivates us to continue delivering the best care possible every day. Thank you for taking the time to share your experience, and we're here for you whenever you need us.

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Review from Nicola T (Daughter of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
They do the best they can but there are not enough permanent staff, staff that know the residents, more continuity required.
More weekend or evening activities, like live sport events.
Improved outside area to sit and enjoy and sheltered area for smokers.
Access to door codes, making it feel very
restricted and loss of freedom.
More activities for getting residents moving.
Better quality food, better variety of food, more flexibility, to use kitchen to make a brew or a slice of toast. Takeaway night, fish and chips, pizzas etc
The food is totally unseasoned, meat tastes like jelly, needs a decent gravy, pastry is always undercooked.
Laundry needs overhaul, lots of clothes items go missing and never come back despite being fully labelled.
Reply from Mark, Manager at St Mary's Nursing Home

Thank you for sharing your feedback with us. We truly value the input of our residents and their families, as it helps us to continuously improve our services. Your suggestions about weekend and evening activities are great and we will certainly explore more opportunities we'll look into potential improvements in this area. We will review the variety, seasoning and quality of the food served. We'll also take your feedback about the kitchen facilities and takeaway nights into consideration to offer more variety and flexibility in meal choices. In terms of laundry, we apologise for the inconvenience you've experienced. We will address this issue with the team to ensure that items are handled carefully and returned properly. Thank you again for your valuable insights. We're committed to making improvements wherever possible and ensuring that all our residents have a comfortable and fulfilling experience. If you have any further concerns or suggestions, please feel free to reach out.

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Review from Paul W (Son of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my family have really seen a great improvement in my mother since she came to St Mary's.
She has come on leaps and bounds since she became a resident and we are more than happy with the care provided.
It's great to see her enjoying her time here and we are happy that she is safe and being
well looked after.
Reply from Mark, Manager at St Mary's Nursing Home

Thank you so much for sharing this wonderful feedback! We're truly delighted to hear that your mother has made such great progress since joining St. Mary's. It's heartwarming to know that she is enjoying her time here and feels safe and well cared for. We are committed to providing the best care possible, and it's rewarding to hear that her experience has been a positive one. If there's anything further we can do to support her or your family, please don't hesitate to let us know!

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Review from Janet D (Daughter of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum was sent to the St Joseph's unit following a stay in hospital for an assessment of her care needs. The room is in need of refurbishment, with dirty walls, flaking paint, and holes in need of filling. Equipment with trailing cables left on the floor. On the day of arrival, I requested a raised toilet
seat and again the following day before one was found. The flush on the toilet was poor, which I pointed out to the manager, who said he would get maintenance to look at it but it failed to flush altogether, so no flushing toilet in the room for a whole week, staff had to flush it with bowls of water. Food is served on plastic plates. Stained pillowcases were left unchanged for 3 days due to a sore, weeping ear which took over 2 weeks before a Doctor prescribed some cream for it. The clanging church bell (a relic of the previous Catholic brother's home) housed above Mum's room rang loudly and randomly. After 3 weeks I removed her from their care as she couldn't take anymore. More of an institution than a care home. I could go on.
Reply from Mark Percy, Care Home Manager at St Mary's Nursing Home

Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback, as it helps us identify areas where we can improve our services. Your feedback regarding the feel of our care home is valuable, and we are committed to fostering a warm and homely atmosphere for all residents. We are actively working on enhancing our services to better reflect the individualised care and attention each resident deserves. I regret that your mum's experience fell short of our usual standards, and I want to extend my sincerest apologies for any distress caused. Should you wish to discuss your concerns further or provide additional feedback, please don't hesitate to reach out to me directly. We are dedicated to learning from this experience and making the necessary improvements to ensure that all our residents receive the high-quality care they deserve. Warm regards.

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Review from George O (Brother of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Since my last review on my brother's pathetic treatment by management at St Mary's care home on st Mary's Road Moston Manchester, he was found on the floor. The staff were not sure how long he had been there. In fact, l have had four different versions of where and how he was found. No contact at all
from management to say my brother had fallen. It was left to one of the nice helpers. He was sent to hospital for a checkup and stayed for a couple of days and was treated great by the hospital who l might add said he was quiet and no trouble at all, yet St Mary's care home now refuses to have him back. They have just dumped him on the NHS without a thought for him or my family. Management did not have the common courtesy to let us know what a dirty trick they had pulled, all because they had messed up in the first place by giving my brother's room to someone else and then trying to cover it up. Senior management are aware of this, yet do nothing to help.
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Review from Margaret H (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam was in St Mary’s for 7 years and was moved from another care home that had delivered unsatisfactory care. The appearance of the rooms was not and still isn’t brilliant but it soon became apparent that money was spent on care and not appearances. The care she received was second to none. The staff
were brilliant from day 1 and it now became a pleasure to visit her instead of the nightmare I experienced previously. My mam was always spotlessly clean and dry. The food was proper home-cooked food and plentiful. The staff encouraged residents to eat and noted what food they enjoyed and put special requests in to the kitchen. Anything I asked for my mum was relayed to all staff in daily handovers and I was constantly informed of any worries they had about Her. The staff really came into their own though during lockdown when we weren’t allowed to visit her for over a year, they became her second family, giving hugs, reassurance, and the continuing care she had always received.
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Review from S C (Son of Resident) published on 3 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Previous response between staff and family was poor in previous years. It's a lot better now - 2020 onwards. It's been a tough few months with covid-19 but I think St Mary's has coped well with it. A big shout to all the staff.
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Review from M L (Friend of Resident) published on 28 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting three times weekly and always found everything 100%. Also, one of our nuns was in St Mary's for a year, and she was treated with great kindness and dignity. All I can say, may you continue this great work for many years. Activities were good, even excellent.
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Review from Rita W (Daughter of Resident) published on 6 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow! What an amazing group of carers and staff. Mum is safe, happy and extremely well looked after. I can honestly say I have gone back to being a daughter and left the caring role to the experts. Thank you.
Never have we needed your kindness, resilience and cheerfulness more now than ever during
this very frightening pandemic.
You have given the family peace of mind and are always there to listen to us as well.
God Bless you all.
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Review from Sonia S (Friend of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a new resident, we have been allowed to visit due to end of life care being given. Management has been accommodating to our and residents needs. Although room clean, walking through the building needs attention, ie, bins overflowing, stairs quite dirty. Kitchen area quite dirty with broken cupboards.
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Current Review Score: 9.2 (9.156)

Overview of Review Score

The Review Score of 9.2 (9.156) out of 10 for St Mary's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.345 for St Mary's Nursing Home is calculated as follows: ( (99 Excellents x 5) + (46 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 165 Ratings = 4.345
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.811 Points relating to the number of positive Reviews for St Mary's Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 12 Positive Reviews ÷ 14.8 = 0.811
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about St Mary's Nursing Home

What types of Care is St Mary's Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Mary's Nursing Home have?

There are 72 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at St Mary's Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Mary's Nursing Home to the centre of Manchester?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mary's Nursing Home to verify any information. View our terms and conditions. St Mary's Nursing Home has an Enhanced Service - more info.