Submit a Review for St Mary's Nursing Home
171 St Mary's Road, Moston, Manchester, M40 0BL
View full details of St Mary's Nursing HomeLatest Reviews for St Mary's Nursing Home
05 March 2026
My mum entered St Marys at the beginning of October 2025 and passed away in the home at the end of January 2026. I don't think 5 stars are enough to reflect the care/support/attitude and love provided to both my mum (and us as a family). My mum had Dementia yet that didn't change the way she was
treated. All the staff treated her with respect and gave her the dignity she deserved at the end of her life. All the staff always had a smile (and were prepared to give you theirs if you didn't have one). Mark and the management team couldn't do enough (and we really do appreciate that). I can't recommend St Mary's enough. For peace of mind knowing a loved one is cared for, respected and looked after, whilst immediate family aren't there is an absolute must - and St Mary's delivers on that. No words can express our gratitude. Thank you xx
26 January 2026
My mum moved into Saint Mary's mid December. On to the nursing dementia department.
I was really worried about it. But from the start the staff have been amazing. The manager Mark even helped me carry my mum's things in upon arrival.
The staff have been helpful nothing is to much trouble.
All
the staff have really gotten to know my mum.
After a week my mum had her hair done by the home. The staff painted her nails. The staff on the unit keep my mum entertained with card games and other things.
The building is a bit dated, but I've looked past that as it's not about the building it's about what my mum needs and the staff.
They are able to keep her safe and give her what she needs.
20 January 2026
The home and the staff are both so appropriate and considerate towards my dad's care. Whilst he is very poorly he seems happy and he is very well cared for. He is warm, clean, well fed and happy, in his own little world. Thank you so much.
11 December 2025
My father Gerard was staying for a short time he lasted a week before being admitted into hospital
He was there for rest bite rehabilitation that was what disused with management and staff.
He was left on his bed with no help
He was left in his clothes for 3 days and I his son from Friday to
Monday found Gerard in his own waste son got gerard up washed cleaned and fresh clothes on I went to ask the nurse on call when does my father get checked she said we look through door every 4 hours I said you don't check him then she said the staff that do the one to one check on him .I said that's a lie they can't leave them. My father blood pressure dropped rapidly I called for the nurse she said he looks fine .
I straight away called for a ambulance packed his stuff ambulance came took my dad to hospital.
The following day I rang the manager he shown no sorrow for what had happened if I David didn't intervention my father would of been left to die
28 November 2025
We want to say a huge thank you to the team at St Mary's. My mother in law was only at St Mary's a short while but the staff ensured her final weeks and days were met with respect, kindness and dignity. The team always made us feel welcome, greeting us with a smile and chit chat. St Mary's has a
great community feel, with residents and staff observed engaging with each other, and whilst my mother in law wasn't able to engage in activities as such, there was always something going on and they did their best to include her. The attention to my mother in law's personal care, was outstanding with her always looking well presented in a lovely clean bed. My mother in law was on a 1-1 and it was lovely to see how attentive staff were to meet her needs, creatively communicating with her with a real sense that her support needs were understood. My mother in law's last days were well cared for with family included and wishes respected every step of the way. A highly recommended nursing home.
19 August 2025
From reception through to the home all staff are amazing and work so hard nothing is too much trouble so helpful and dedicated. The meals are lovely great choices nice homely room with wash basin and toilet in the ensuite very clean, lovely grounds.
26 June 2025
Very friendly and caring staff, each and every one of them treat people with care, respect and dignity, it allows a pleasurable visit to the care facility.
09 June 2025
They stay at St Mary's all are always so helpful and with a smile. It has a really lovely atmosphere which is important. Since the serene takeover late 2025 so much has improved it's wonderful. All the extra effort and service made for my friend that is taken care of. Many thanks to you all.
03 June 2025
Our overall experience as our marks show is good the satisfactory mark for food is that, if you are expecting restaurant quality you'll be disappointed. The mark for value for money I'm not sure because my wife's is being paid by the N.H.S so thats why I put satisfactory but I would happily
recommend the home.
20 May 2025
My Mum is in Nursing care on the St Josephs ward. The staff here are fantastic with her and very welcoming to our family. This is everyone from Management to the cleaners, thank you for your dedication and care for my Mum. A personal touch is definitely what stands out here.
29 April 2025
I am a neighbour of the resident that I come to see every week, it seems a very caring home all the staff are always welcoming, everyone seems happy and content my neighbour is taken care of and all her needs are met.
04 April 2025
Mum's in a safe place now so I can sleep better at night, all the staff work well as a team and all have a great duty of care for her and the other residents we can phone and pop in to see her any time she always dressed and clean and eats healthy thank you from the bottom of my heart.
28 March 2025
We are really pleased with the care given to our dad. The staff attend to all of his needs on a daily basis and he is always treated with dignity. His room is well-equipped, light and airy. The staff are always offering the parents drinks and snacks throughout the day. Dad has always looked
well-presented and clean when we visit. Overall, very happy with St Mary's.
27 March 2025
Whilst our friend was under the care of St Mary's, the care she received in the months (Jan-Dec 2024) that she was there, her care was excellent.
The staff were very caring and considerate of her needs. We will be forever grateful.
10 March 2025
Mum resided here for 5 and half years for the most part very comfortably and well cared for. At times, there were issues but when addressed to management these concerns were listened to and considered. The staff are friendly helpful especially the activities team, all caring and considerate. The
home is clean and comfortable, whilst care is good, there could be more staff on units, sometimes staff are busy and others needs have to wait.
07 March 2025
All the staff at St Mary's are all wonderful. Not only with all the care given to Dad, but also how well they look after Mum when she visits. Saying thank you does not seem enough to express how grateful the family are for all they do everyday, and always with a smile. It is spotlessly clean,
everywhere and the lovely cleaning ladies, care workers and nurses really do go above and beyond in all they do. The receptionist, office staff and activities team are all so welcoming and caring and always take the time to ask after Dad. All Dad's needs are taken care of and we all feel part of the St Mary's family.
09 December 2024
They do the best they can but there are not enough permanent staff, staff that know the residents, more continuity required.
More weekend or evening activities, like live sport events.
Improved outside area to sit and enjoy and sheltered area for smokers.
Access to door codes, making it feel
very restricted and loss of freedom.
More activities for getting residents moving.
Better quality food, better variety of food, more flexibility, to use kitchen to make a brew or a slice of toast. Takeaway night, fish and chips, pizzas etc
The food is totally unseasoned, meat tastes like jelly, needs a decent gravy, pastry is always undercooked.
Laundry needs overhaul, lots of clothes items go missing and never come back despite being fully labelled.
09 December 2024
Myself and my family have really seen a great improvement in my mother since she came to St Mary's.
She has come on leaps and bounds since she became a resident and we are more than happy with the care provided.
It's great to see her enjoying her time here and we are happy that she is safe and
being well looked after.
02 May 2024
Mum was sent to the St Joseph's unit following a stay in hospital for an assessment of her care needs. The room is in need of refurbishment, with dirty walls, flaking paint, and holes in need of filling. Equipment with trailing cables left on the floor. On the day of arrival, I requested a raised
toilet seat and again the following day before one was found. The flush on the toilet was poor, which I pointed out to the manager, who said he would get maintenance to look at it but it failed to flush altogether, so no flushing toilet in the room for a whole week, staff had to flush it with bowls of water. Food is served on plastic plates. Stained pillowcases were left unchanged for 3 days due to a sore, weeping ear which took over 2 weeks before a Doctor prescribed some cream for it. The clanging church bell (a relic of the previous Catholic brother's home) housed above Mum's room rang loudly and randomly. After 3 weeks I removed her from their care as she couldn't take anymore. More of an institution than a care home. I could go on.
08 November 2022
Since my last review on my brother's pathetic treatment by management at St Mary's care home on st Mary's Road Moston Manchester, he was found on the floor. The staff were not sure how long he had been there. In fact, l have had four different versions of where and how he was found. No contact at
all from management to say my brother had fallen. It was left to one of the nice helpers. He was sent to hospital for a checkup and stayed for a couple of days and was treated great by the hospital who l might add said he was quiet and no trouble at all, yet St Mary's care home now refuses to have him back. They have just dumped him on the NHS without a thought for him or my family. Management did not have the common courtesy to let us know what a dirty trick they had pulled, all because they had messed up in the first place by giving my brother's room to someone else and then trying to cover it up. Senior management are aware of this, yet do nothing to help.
Latest Reviews for St Mary's Nursing Home
05 March 2026
My mum entered St Marys at the beginning of October 2025 and passed away in the home at the end of January 2026. I don't think 5 stars are enough to reflect the care/support/attitude and love provided to both my mum (and us as a family). My mum had Dementia yet that didn't change the way she was
treated. All the staff treated her with respect and gave her the dignity she deserved at the end of her life. All the staff always had a smile (and were prepared to give you theirs if you didn't have one). Mark and the management team couldn't do enough (and we really do appreciate that). I can't recommend St Mary's enough. For peace of mind knowing a loved one is cared for, respected and looked after, whilst immediate family aren't there is an absolute must - and St Mary's delivers on that. No words can express our gratitude. Thank you xx
26 January 2026
My mum moved into Saint Mary's mid December. On to the nursing dementia department.
I was really worried about it. But from the start the staff have been amazing. The manager Mark even helped me carry my mum's things in upon arrival.
The staff have been helpful nothing is to much trouble.
All
the staff have really gotten to know my mum.
After a week my mum had her hair done by the home. The staff painted her nails. The staff on the unit keep my mum entertained with card games and other things.
The building is a bit dated, but I've looked past that as it's not about the building it's about what my mum needs and the staff.
They are able to keep her safe and give her what she needs.
20 January 2026
The home and the staff are both so appropriate and considerate towards my dad's care. Whilst he is very poorly he seems happy and he is very well cared for. He is warm, clean, well fed and happy, in his own little world. Thank you so much.
11 December 2025
My father Gerard was staying for a short time he lasted a week before being admitted into hospital
He was there for rest bite rehabilitation that was what disused with management and staff.
He was left on his bed with no help
He was left in his clothes for 3 days and I his son from Friday to
Monday found Gerard in his own waste son got gerard up washed cleaned and fresh clothes on I went to ask the nurse on call when does my father get checked she said we look through door every 4 hours I said you don't check him then she said the staff that do the one to one check on him .I said that's a lie they can't leave them. My father blood pressure dropped rapidly I called for the nurse she said he looks fine .
I straight away called for a ambulance packed his stuff ambulance came took my dad to hospital.
The following day I rang the manager he shown no sorrow for what had happened if I David didn't intervention my father would of been left to die
28 November 2025
We want to say a huge thank you to the team at St Mary's. My mother in law was only at St Mary's a short while but the staff ensured her final weeks and days were met with respect, kindness and dignity. The team always made us feel welcome, greeting us with a smile and chit chat. St Mary's has a
great community feel, with residents and staff observed engaging with each other, and whilst my mother in law wasn't able to engage in activities as such, there was always something going on and they did their best to include her. The attention to my mother in law's personal care, was outstanding with her always looking well presented in a lovely clean bed. My mother in law was on a 1-1 and it was lovely to see how attentive staff were to meet her needs, creatively communicating with her with a real sense that her support needs were understood. My mother in law's last days were well cared for with family included and wishes respected every step of the way. A highly recommended nursing home.
19 August 2025
From reception through to the home all staff are amazing and work so hard nothing is too much trouble so helpful and dedicated. The meals are lovely great choices nice homely room with wash basin and toilet in the ensuite very clean, lovely grounds.
26 June 2025
Very friendly and caring staff, each and every one of them treat people with care, respect and dignity, it allows a pleasurable visit to the care facility.
09 June 2025
They stay at St Mary's all are always so helpful and with a smile. It has a really lovely atmosphere which is important. Since the serene takeover late 2025 so much has improved it's wonderful. All the extra effort and service made for my friend that is taken care of. Many thanks to you all.
03 June 2025
Our overall experience as our marks show is good the satisfactory mark for food is that, if you are expecting restaurant quality you'll be disappointed. The mark for value for money I'm not sure because my wife's is being paid by the N.H.S so thats why I put satisfactory but I would happily
recommend the home.
20 May 2025
My Mum is in Nursing care on the St Josephs ward. The staff here are fantastic with her and very welcoming to our family. This is everyone from Management to the cleaners, thank you for your dedication and care for my Mum. A personal touch is definitely what stands out here.
29 April 2025
I am a neighbour of the resident that I come to see every week, it seems a very caring home all the staff are always welcoming, everyone seems happy and content my neighbour is taken care of and all her needs are met.
04 April 2025
Mum's in a safe place now so I can sleep better at night, all the staff work well as a team and all have a great duty of care for her and the other residents we can phone and pop in to see her any time she always dressed and clean and eats healthy thank you from the bottom of my heart.
28 March 2025
We are really pleased with the care given to our dad. The staff attend to all of his needs on a daily basis and he is always treated with dignity. His room is well-equipped, light and airy. The staff are always offering the parents drinks and snacks throughout the day. Dad has always looked
well-presented and clean when we visit. Overall, very happy with St Mary's.
27 March 2025
Whilst our friend was under the care of St Mary's, the care she received in the months (Jan-Dec 2024) that she was there, her care was excellent.
The staff were very caring and considerate of her needs. We will be forever grateful.
10 March 2025
Mum resided here for 5 and half years for the most part very comfortably and well cared for. At times, there were issues but when addressed to management these concerns were listened to and considered. The staff are friendly helpful especially the activities team, all caring and considerate. The
home is clean and comfortable, whilst care is good, there could be more staff on units, sometimes staff are busy and others needs have to wait.
07 March 2025
All the staff at St Mary's are all wonderful. Not only with all the care given to Dad, but also how well they look after Mum when she visits. Saying thank you does not seem enough to express how grateful the family are for all they do everyday, and always with a smile. It is spotlessly clean,
everywhere and the lovely cleaning ladies, care workers and nurses really do go above and beyond in all they do. The receptionist, office staff and activities team are all so welcoming and caring and always take the time to ask after Dad. All Dad's needs are taken care of and we all feel part of the St Mary's family.
09 December 2024
They do the best they can but there are not enough permanent staff, staff that know the residents, more continuity required.
More weekend or evening activities, like live sport events.
Improved outside area to sit and enjoy and sheltered area for smokers.
Access to door codes, making it feel
very restricted and loss of freedom.
More activities for getting residents moving.
Better quality food, better variety of food, more flexibility, to use kitchen to make a brew or a slice of toast. Takeaway night, fish and chips, pizzas etc
The food is totally unseasoned, meat tastes like jelly, needs a decent gravy, pastry is always undercooked.
Laundry needs overhaul, lots of clothes items go missing and never come back despite being fully labelled.
09 December 2024
Myself and my family have really seen a great improvement in my mother since she came to St Mary's.
She has come on leaps and bounds since she became a resident and we are more than happy with the care provided.
It's great to see her enjoying her time here and we are happy that she is safe and
being well looked after.
02 May 2024
Mum was sent to the St Joseph's unit following a stay in hospital for an assessment of her care needs. The room is in need of refurbishment, with dirty walls, flaking paint, and holes in need of filling. Equipment with trailing cables left on the floor. On the day of arrival, I requested a raised
toilet seat and again the following day before one was found. The flush on the toilet was poor, which I pointed out to the manager, who said he would get maintenance to look at it but it failed to flush altogether, so no flushing toilet in the room for a whole week, staff had to flush it with bowls of water. Food is served on plastic plates. Stained pillowcases were left unchanged for 3 days due to a sore, weeping ear which took over 2 weeks before a Doctor prescribed some cream for it. The clanging church bell (a relic of the previous Catholic brother's home) housed above Mum's room rang loudly and randomly. After 3 weeks I removed her from their care as she couldn't take anymore. More of an institution than a care home. I could go on.
08 November 2022
Since my last review on my brother's pathetic treatment by management at St Mary's care home on st Mary's Road Moston Manchester, he was found on the floor. The staff were not sure how long he had been there. In fact, l have had four different versions of where and how he was found. No contact at
all from management to say my brother had fallen. It was left to one of the nice helpers. He was sent to hospital for a checkup and stayed for a couple of days and was treated great by the hospital who l might add said he was quiet and no trouble at all, yet St Mary's care home now refuses to have him back. They have just dumped him on the NHS without a thought for him or my family. Management did not have the common courtesy to let us know what a dirty trick they had pulled, all because they had messed up in the first place by giving my brother's room to someone else and then trying to cover it up. Senior management are aware of this, yet do nothing to help.