St Mary's Nursing Home

171 St Mary's Road, Moston, Manchester M40 0BL
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9.2 34 Reviews
  • St Mary's Nursing Home, Manchester
St Mary’s Nursing Home is a care home in the Greater Manchester suburb of Moston that provides high standards of nursing and residential care.

This includes care for people with challenging physical needs, those with a dementia or a related condition, as well as palliative, day and respite care.

Dedication to kind and considerate care has led to St Mary’s achieving the Gold Standards Framework (Commended) for palliative care and a Dignity in Care award.

St Mary’s has a chapel on site, which features stained glass and a marble altar.

Residents and members of the public are welcome to attend mass, which is broadcast into rooms throughout the home on both television and radio.

The home offers a clean, comfortable and welcoming environment for care.

Rooms are clean, welcoming and homely, while a guest room provides a peaceful place for friends and family to stay. Lounge areas and a light, airy garden room provides relaxing communal spaces, while a unisex hair salon provides hair cuts.

The sense of serenity within is enhanced by a private walled and landscaped area to the front and mature woodland gardens to the rear that border onto the pleasant green space of Broadhurst Park.

A food menu is served in dining areas throughout the home, while a tea room provides residents with a place to enjoy treats and light bites.

Great emphasis is placed on providing residents with a programme of activities, with the home’s minibus enabling residents to take day trips out.

Located just three miles (5km) to the north-east of Manchester city centre, St Mary’s is within easy access of the M60, with bus stops, a Metrolink tram stop and train station close by.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Price are tentative - Please contact Manager for detail information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Serene Health

Person in charge

  • Mark Percy (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • St Mary's Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.

Parking

  • St Mary's Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

St Mary's Nursing Home Reviews (34)

9.2

St Mary's Nursing Home has a Review Score of 9.2 (9.156) out of 10, based on 14 reviews in the last 2 years.
Over all time St Mary's Nursing Home has 34 reviews.

Overall Experience
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  • 10
  • 2
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Date Published
  • 34
  • 9
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  • 20
Reviewer Connection to St Mary's Nursing Home
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  • 1
Total of 34, showing 21-34
Review from Winifrede M (Resident) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care and activities. Wonderful to have daily nurses in charge and access to the priest for sacraments. Staff very caring and helpful. Nice to have meetings and activities with other residents and staff, and for visits from family and listers of community.
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Review from B L (Daughter of Resident) published on 5 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, understanding, very informative with day to day care of my mum. They provide everything my mum needs and let me know what she needs for me to bring. Can't fault any one of them.
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Review from Christine S (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
A huge thank you to all the carers and staff in St. Mary's Residential Unit during this difficult time with Covid19 virus. You're always appreciated but never more so than now. We'd be lost without you. We know so certain that our mum is in good hands. Thank you for all your care and for keeping her
spirits up. Also for bringing mum to the phone and window. She is in the best possible place. We have been clapping hard for all of you.
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Review from C H (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are attentive, hardworking and dedicated.
They provide superb care and support to both residents and family.
The premises are very clean and the food is of a high standard.
I would highly recommend this home.
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Review from S H (Daughter of Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have held off writing this review for many months in the hope that the new owners could turn around the decline in the home since they took over. Due to staff shortages, a large number of agency workers are being used who have poor communication and are unfamiliar with the job and the residents. The
regular staff are extremely hard working but are unable to compensate for this resulting in a drop in the level of care and personal hygiene for residents and cleanliness of the home. It is impossible to identify where a recent increase in fees is being spent as the home is falling noticeably into disrepair.
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Review from Maria W (Daughter of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff here are excellent. I couldn't ask for a better place for my mum to be catered for. They don't just support my mum, they support me and my family too. Special thanks to the ladies in St Mary's Unit. I can talk to them and ask them for anything. Nothing is too much trouble.
Reply from Sue Lucas, Registered Manager at St Mary's Nursing Home

Thank you very much for your review. We continually strive to provide high-quality care, your comments will be shared with the ladies on St Marys Unit.

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Review from Thomas H (Friend of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was only my first visit to see my friend who was a resident in the home. I was very impressed with my visit, the home was very, very clean and the staff were very good and attentive, they could not do enough for the residents and visitors.
Reply from Sue Lucas, Registered Manager at St Mary's Nursing Home

Thank you for your kind comments. At St Mary's we continually strive to provide an excellent service for all our residents and encourage visitors so that residents can maintain links with family, friends and their local community.

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Review from V N (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
In the last few months, since a change of ownership, the home has been short of staff. The carers that are there work extremely hard and are very caring but I think their job has been made very difficult by the new management. The rooms are in need of decoration and you can see there is a lack of investment.
It's beginning to look very shabby.
It needs to change.
Reply from Sue Lucas, Registered Manager at St Mary's Nursing Home

Since this comment was made, Qualia Care have invested and continue to invest in a programme of redecoration. This is in the form of individual rooms being refurbished on a rolling programme. Care levels have remained consistent and we are currently in the process of recruiting an experienced RMN to lead the Nursing Unit. We consistently strive to improve the skill base of our staff whilst operating in a challenging sector.

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Review from Anne B (Daughter of Resident) published on 21 February 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother has Dementia. She has been living in this home for approximately six years. I would say that on the whole, she is happy with her surroundings. The staff dealing with her everyday care are very attentive to her needs. She sometimes attends the day centre where the staff are very good -
she does craftwork etc. and she is occupied and seems to enjoy it.


My mother also attends the hairdresser who is excellent with her. She has a way of bringing my mother out of her shell and getting the best from her always joking and winding my mother up (she can be a character at times) which I know she enjoys. The salon where she goes to is within the home and is very bright and modern which I know she likes. I hope it will stay this way and the hairdresser will be there for many years to come which I know my mother will enjoy! I have also started to visit the hairdresser myself and she tends to my delicate locks as well and I am spoilt very well!

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Review from Carole P (Daughter of Resident) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is, on the whole, a good nursing home.
It has recently employed a lot of agency staff, who do not have a very good understanding of the job and especially their communication skills are very poor, which does not work with nursing old people, especially with dementia and various, serious health
issues.
I have had issues with communicating with the agency nurse on duty, who hasn't even read my mother's notes and so has no idea of her health issues.
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Review from David C (Husband of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short period of time that my wife has been in St Mary's, I have found everything and everybody concerned with the running of them, to be extremely professional and very caring.
I would have no hesitation or doubt in recommending this home to anybody.
A very big thank you to all concerned.
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Review from Julie Q (Granddaughter of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are lovely and always listen if you have any concerns. The rooms are a decent size and we were given permission to decorate our Nan's room and bring in a few pieces of furniture to make my Nan feel more at home. There is an activity room run by two enthusiastic carers, the only drawback is
it isn't available every day.
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Review from B C (Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came here from 1996 to 2008 and spent her last two years 2008 to 2010 when she died on Friday March 19th, 2010, three weeks from being 100.
I have been coming to the care home for 21 years.
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Review from Stephen D (Son of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into this home early in March. She is very poorly but the care given to her is first rate. Kindness and efficiency shine through at all levels. Thank you.
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Current Review Score: 9.2 (9.156)

Overview of Review Score

The Review Score of 9.2 (9.156) out of 10 for St Mary's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.345 for St Mary's Nursing Home is calculated as follows: ( (99 Excellents x 5) + (46 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 165 Ratings = 4.345
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.811 Points relating to the number of positive Reviews for St Mary's Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 12 Positive Reviews ÷ 14.8 = 0.811
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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