St Mary's Nursing Home

171 St Mary's Road, Moston, Manchester M40 0BL
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9.2 40 Reviews
  • St Mary's Nursing Home, Manchester
St Mary’s Nursing Home is a warm, welcoming and purpose-built 84-bed care home in Moston, Manchester, providing high-quality nursing, residential, dementia, respite, palliative and day care in a compassionate and homely environment. Rated Good by the CQC in August 2023, the home is proud to hold the Gold Standards Framework (Commended) award for palliative care and a Dignity in Care award.

Set within beautiful mature woodland gardens bordering Broadhurst Park, St Mary’s offers peaceful surroundings while remaining just three miles from Manchester city centre with excellent transport links nearby. Residents enjoy comfortable private bedrooms, the majority with en-suite facilities, alongside spacious lounges, a bright garden room, tea room, hair salon and landscaped outdoor spaces. Rooms can be personalised with familiar belongings to help residents truly feel at home.

A unique feature of St Mary’s is its on-site chapel, one of only a small number within UK care homes, featuring stained glass windows and a marble altar. Regular Mass services are held and all residents, families and members of the public are welcome to attend or use the chapel as a quiet space for reflection. Currently Mass is held each Monday and Wednesday.

At the heart of the home is a dedicated and highly trained team delivering person-centred care tailored to every individual’s needs, preferences and wishes. Residents benefit from a varied activities programme including entertainment, arts and crafts, and visits from local schools, community groups and Manchester City FC coaches.

Fresh, nutritious home-cooked meals are prepared daily with all dietary and cultural requirements catered for. Family involvement is warmly encouraged, helping residents maintain independence, dignity and quality of life in a safe and supportive setting.
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Care Provided by St Mary's Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1550

Prices are tentative and are specific to the individual - Please contact the Head of Operations for information.

The price(s) shown are provided by the care home. Contact St Mary's Nursing Home for full pricing details and T&Cs.

Contact St Mary's Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact St Mary's Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Serene Health
  • Privately Owned

Person in Charge

  • Jay Dutson (Head of Operations)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992
  • Number of floors: 4

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (69)

Visiting

  • St Mary's Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.

Parking

  • St Mary's Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

St Mary's Nursing Home Reviews (40)

9.2

St Mary's Nursing Home has a Review Score of 9.2 (9.151) out of 10, based on 19 reviews in the last 2 years.
Over all time St Mary's Nursing Home has 40 reviews.

Overall Experience
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Date Published
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Reviewer Connection to St Mary's Nursing Home
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Total of 40, showing 21-40
Review from George O (Brother of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Since my last review on my brother's pathetic treatment by management at St Mary's care home on st Mary's Road Moston Manchester, he was found on the floor. The staff were not sure how long he had been there. In fact, l have had four different versions of where and how he was found. No contact at all
from management to say my brother had fallen. It was left to one of the nice helpers. He was sent to hospital for a checkup and stayed for a couple of days and was treated great by the hospital who l might add said he was quiet and no trouble at all, yet St Mary's care home now refuses to have him back. They have just dumped him on the NHS without a thought for him or my family. Management did not have the common courtesy to let us know what a dirty trick they had pulled, all because they had messed up in the first place by giving my brother's room to someone else and then trying to cover it up. Senior management are aware of this, yet do nothing to help.
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Review from Margaret H (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam was in St Mary’s for 7 years and was moved from another care home that had delivered unsatisfactory care. The appearance of the rooms was not and still isn’t brilliant but it soon became apparent that money was spent on care and not appearances. The care she received was second to none. The staff
were brilliant from day 1 and it now became a pleasure to visit her instead of the nightmare I experienced previously. My mam was always spotlessly clean and dry. The food was proper home-cooked food and plentiful. The staff encouraged residents to eat and noted what food they enjoyed and put special requests in to the kitchen. Anything I asked for my mum was relayed to all staff in daily handovers and I was constantly informed of any worries they had about Her. The staff really came into their own though during lockdown when we weren’t allowed to visit her for over a year, they became her second family, giving hugs, reassurance, and the continuing care she had always received.
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Review from S C (Son of Resident) published on 3 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Previous response between staff and family was poor in previous years. It's a lot better now - 2020 onwards. It's been a tough few months with covid-19 but I think St Mary's has coped well with it. A big shout to all the staff.
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Review from M L (Friend of Resident) published on 28 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting three times weekly and always found everything 100%. Also, one of our nuns was in St Mary's for a year, and she was treated with great kindness and dignity. All I can say, may you continue this great work for many years. Activities were good, even excellent.
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Review from Rita W (Daughter of Resident) published on 6 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow! What an amazing group of carers and staff. Mum is safe, happy and extremely well looked after. I can honestly say I have gone back to being a daughter and left the caring role to the experts. Thank you.
Never have we needed your kindness, resilience and cheerfulness more now than ever during
this very frightening pandemic.
You have given the family peace of mind and are always there to listen to us as well.
God Bless you all.
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Review from Sonia S (Friend of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a new resident, we have been allowed to visit due to end of life care being given. Management has been accommodating to our and residents needs. Although room clean, walking through the building needs attention, ie, bins overflowing, stairs quite dirty. Kitchen area quite dirty with broken cupboards.
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Review from Winifrede M (Resident) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care and activities. Wonderful to have daily nurses in charge and access to the priest for sacraments. Staff very caring and helpful. Nice to have meetings and activities with other residents and staff, and for visits from family and listers of community.
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Review from B L (Daughter of Resident) published on 5 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, understanding, very informative with day to day care of my mum. They provide everything my mum needs and let me know what she needs for me to bring. Can't fault any one of them.
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Review from Christine S (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
A huge thank you to all the carers and staff in St. Mary's Residential Unit during this difficult time with Covid19 virus. You're always appreciated but never more so than now. We'd be lost without you. We know so certain that our mum is in good hands. Thank you for all your care and for keeping her
spirits up. Also for bringing mum to the phone and window. She is in the best possible place. We have been clapping hard for all of you.
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Review from C H (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are attentive, hardworking and dedicated.
They provide superb care and support to both residents and family.
The premises are very clean and the food is of a high standard.
I would highly recommend this home.
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Review from S H (Daughter of Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have held off writing this review for many months in the hope that the new owners could turn around the decline in the home since they took over. Due to staff shortages, a large number of agency workers are being used who have poor communication and are unfamiliar with the job and the residents. The
regular staff are extremely hard working but are unable to compensate for this resulting in a drop in the level of care and personal hygiene for residents and cleanliness of the home. It is impossible to identify where a recent increase in fees is being spent as the home is falling noticeably into disrepair.
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Review from Maria W (Daughter of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff here are excellent. I couldn't ask for a better place for my mum to be catered for. They don't just support my mum, they support me and my family too. Special thanks to the ladies in St Mary's Unit. I can talk to them and ask them for anything. Nothing is too much trouble.
Reply from Sue Lucas, Registered Manager at St Mary's Nursing HomeThank you very much for your review. We continually strive to provide high-quality care, your comments will be shared with the ladies on St Marys Unit.
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Review from Thomas H (Friend of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was only my first visit to see my friend who was a resident in the home. I was very impressed with my visit, the home was very, very clean and the staff were very good and attentive, they could not do enough for the residents and visitors.
Reply from Sue Lucas, Registered Manager at St Mary's Nursing HomeThank you for your kind comments. At St Mary's we continually strive to provide an excellent service for all our residents and encourage visitors so that residents can maintain links with family, friends and their local community.
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Review from V N (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
In the last few months, since a change of ownership, the home has been short of staff. The carers that are there work extremely hard and are very caring but I think their job has been made very difficult by the new management. The rooms are in need of decoration and you can see there is a lack of investment.
It's beginning to look very shabby.
It needs to change.
Reply from Sue Lucas, Registered Manager at St Mary's Nursing HomeSince this comment was made, Qualia Care have invested and continue to invest in a programme of redecoration. This is in the form of individual rooms being refurbished on a rolling programme. Care levels have remained consistent and we are currently in the process of recruiting an experienced RMN to lead the Nursing Unit. We consistently strive to improve the skill base of our staff whilst operating in a challenging sector.
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Review from Anne B (Daughter of Resident) published on 21 February 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother has Dementia. She has been living in this home for approximately six years. I would say that on the whole, she is happy with her surroundings. The staff dealing with her everyday care are very attentive to her needs. She sometimes attends the day centre where the staff are very good -
she does craftwork etc. and she is occupied and seems to enjoy it.


My mother also attends the hairdresser who is excellent with her. She has a way of bringing my mother out of her shell and getting the best from her always joking and winding my mother up (she can be a character at times) which I know she enjoys. The salon where she goes to is within the home and is very bright and modern which I know she likes. I hope it will stay this way and the hairdresser will be there for many years to come which I know my mother will enjoy! I have also started to visit the hairdresser myself and she tends to my delicate locks as well and I am spoilt very well!

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Review from Carole P (Daughter of Resident) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is, on the whole, a good nursing home.
It has recently employed a lot of agency staff, who do not have a very good understanding of the job and especially their communication skills are very poor, which does not work with nursing old people, especially with dementia and various, serious health
issues.
I have had issues with communicating with the agency nurse on duty, who hasn't even read my mother's notes and so has no idea of her health issues.
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Review from David C (Husband of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short period of time that my wife has been in St Mary's, I have found everything and everybody concerned with the running of them, to be extremely professional and very caring.
I would have no hesitation or doubt in recommending this home to anybody.
A very big thank you to all concerned.
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Review from Julie Q (Granddaughter of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are lovely and always listen if you have any concerns. The rooms are a decent size and we were given permission to decorate our Nan's room and bring in a few pieces of furniture to make my Nan feel more at home. There is an activity room run by two enthusiastic carers, the only drawback is
it isn't available every day.
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Review from B C (Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came here from 1996 to 2008 and spent her last two years 2008 to 2010 when she died on Friday March 19th, 2010, three weeks from being 100.
I have been coming to the care home for 21 years.
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Review from Stephen D (Son of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into this home early in March. She is very poorly but the care given to her is first rate. Kindness and efficiency shine through at all levels. Thank you.
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Current Review Score: 9.2 (9.151)

Overview of Review Score

The Review Score of 9.2 (9.151) out of 10 for St Mary's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.299 for St Mary's Nursing Home is calculated as follows: ( (146 Excellents x 5) + (46 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (22 Very Poors x 1) ) ÷ 224 Ratings = 4.299
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.852 Points relating to the number of positive Reviews for St Mary's Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 16 Positive Reviews ÷ 16.8 = 0.952
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mary's Nursing Home to verify any information. View our terms and conditions. St Mary's Nursing Home has an Enhanced Service - more info.