Marion Lauder House has shown its capabilities in catering for a wide range of care needs, including long-term residential and short-term respite care, with specialist assessments and also dementia nursing.
Carers come highly-trained, with access to some of the care sector's innovative technology, which the team combines with the benefits of a homely atmosphere and activities programme to achieve a satisfying service.
Contact Marion Lauder House to confirm what's included and get a personalised quote:
Marion Lauder House has a Review Score of 8.8 (8.801) out of 10, based on 9 reviews in the last 2 years.
Over all time Marion Lauder House has 48 reviews.
Excellent service from staff. Mum very happy.
Excellent service from staff. Mum very happy.
Trevor
Trevor
My mum has advanced dementia and turned 92 this week. She has been at Marion Lauder for around 7 years as her condition has gradually deteriorated. The care for her has been excellent. The staff are very caring and respectful in what are challenging circumstances. There has been huge improvements...
My mum has advanced dementia and turned 92 this week. She has been at Marion Lauder for around 7 years as her condition has gradually deteriorated. The care for her has been excellent. The staff are very caring and respectful in what are challenging circumstances. There has been huge improvements over the last couple of years and the whole place is very smart, clean and has a modern look now. Would certainly recommend Marion Lauder on all levels.
Thanks Paul - we always strive for excellence at Marion Lauder and will continue to do so. The home I would agree is looking fabulous with all of the modern touches we have introduced and we are not stopping there!
Keep up good work looking after my EC mum know she can be very handful. Thank you all hard work you do just small point think bedroom needs more touch of colour updates
Keep up good work looking after my EC mum know she can be very handful. Thank you all hard work you do just small point think bedroom needs more touch of colour updates
Thank you for your comments they are appreciated. We are just in the middle of 'doing up' the bedrooms so please watch this space!
My husband came into Marion Lauder Care Home in May of this year with severe dementia classed as EMI. His behaviour has been very challenging for all the staff at all times. He has been treated with extreme patience by all the staff in very difficult situations. I have the greatest admiration for...
My husband came into Marion Lauder Care Home in May of this year with severe dementia classed as EMI. His behaviour has been very challenging for all the staff at all times. He has been treated with extreme patience by all the staff in very difficult situations. I have the greatest admiration for all the staff and they have my sincere thanks.
My brother is in this home, staff are excellent, spotlessly clean, he is well looked after, would recommend this home in a heartbeat.
My brother is in this home, staff are excellent, spotlessly clean, he is well looked after, would recommend this home in a heartbeat.
Thank you for your kind words about Marion Lauder. The home continues to strive for excellence and this review will inspire them further.
Thank you to all the staff for what they do for Jimmy. He is well looked after.
Thank you to all the staff for what they do for Jimmy. He is well looked after.
Most importantly, it is well staffed with carers, and it is evident that they are well trained and they operate smoothly as a...
Taking care of the sick and elderly is a demanding task, but for relatives of those living in this home, it is reassuring to know that they are se well cared for every day.
Thank you Ivan for these lovely words about the service. We often chat about the service when we catch up in the Bistro area and I have passed on your words to Dawn, Michael and the team.
I have visited on several occasions and have always been very impressed with the management and staff. I have personal experience over the years of supporting my family in various places of care and I have learnt that the most important part of this whole process is the attitude towards the service...
Marion Lauder House has recently upgraded the reception area adding a delightful coffee lounge which gives the opportunity to make friends and a feeling of "going out for a treat".
My husband is looked after by very caring staff.
My husband is looked after by very caring staff.
The charge nurses were excellent as well as all the carers. If you asked a question you got the answer you needed, they had time for everyone. Can't thank them enough.
The charge nurses were excellent as well as all the carers. If you asked a question you got the answer you needed, they had time for everyone. Can't thank them enough.
Grandad has been here for a few months now. The staff and management have been great in trying different things to help him get settled, which he now is. Being able to walk away from a visit without having to worry about where we have left him means the world to us. Thank you.
Grandad has been here for a few months now. The staff and management have been great in trying different things to help him get settled, which he now is. Being able to walk away from a visit without having to worry about where we have left him means the world to us. Thank you.
Mum has been at Marion Lauder for almost a year now, and it was definitely the best decision we made. The management is very welcoming and always happy to talk. The staff are incredible, they work incredibly hard making all residents as comfortable and happy as they can. The home is clean, the...
Mum has been at Marion Lauder for almost a year now, and it was definitely the best decision we made. The management is very welcoming and always happy to talk. The staff are incredible, they work incredibly hard making all residents as comfortable and happy as they can. The home is clean, the cleaners go around every day. The laundry is collected daily and promptly returned. The activities team are amazing, they always encourage the residents to participate in the day's activities. They alternate the activities regularly to please individual residents' preferences. The meals always look inviting. We would definitely recommend Marion Lauder as a great home for your loved ones to join. They keep their residents safe, and each resident is treated with dignity and given 100% care.
My dad seems very content living here. All the staff are caring.
My dad seems very content living here. All the staff are caring.
Mum has been treated very well with respect and dignity. Mum is well-liked and loved by all members of staff. Mum is happy and content here. Mum struggles with new members of staff, she is pleasant and smiley but her personal care. She will hold her bowel movements as not comfortable with certain...
Mum has been treated very well with respect and dignity. Mum is well-liked and loved by all members of staff. Mum is happy and content here. Mum struggles with new members of staff, she is pleasant and smiley but her personal care. She will hold her bowel movements as not comfortable with certain people. Mum is a very slow eater and staff show patience with Mum but tea time is a struggle as Mum is getting cranky and fussy.
I find the staff to be very helpful and caring. It is a demanding role and everyone is always attentive to the residents. Mum has settled in well and seems calmer. The staff take time to explain to relatives what's going on with Mum's care, which is very much appreciated.
I find the staff to be very helpful and caring. It is a demanding role and everyone is always attentive to the residents. Mum has settled in well and seems calmer. The staff take time to explain to relatives what's going on with Mum's care, which is very much appreciated.
We are extremely grateful to Marion Lauder for the care and consideration they give our mum whilst she is a resident there. Mum is quite difficult because of her dementia, but every single member of staff are brilliant with her and know her by name. Every time we go she is doing something different...
We are extremely grateful to Marion Lauder for the care and consideration they give our mum whilst she is a resident there. Mum is quite difficult because of her dementia, but every single member of staff are brilliant with her and know her by name. Every time we go she is doing something different including watching a pantomime which I enjoyed myself!
I can see that the residents are all cared for in what is a difficult environment. Each resident is included and treated respectfully and with dignity. The place is clean, the food looks good, and the staff are always lovely.
I can see that the residents are all cared for in what is a difficult environment. Each resident is included and treated respectfully and with dignity. The place is clean, the food looks good, and the staff are always lovely.
Friendly and caring staff and management.
Friendly and caring staff and management.
In general, my mum is very happy in her home (Marion Lauder House). I do see my mum a lot and have got to know most staff. I can talk to the staff about my mum and the staff are very good at listening and acting upon any queries we may have. I think the staff at Marion Lauder are amazing and need...
In general, my mum is very happy in her home (Marion Lauder House). I do see my mum a lot and have got to know most staff. I can talk to the staff about my mum and the staff are very good at listening and acting upon any queries we may have. I think the staff at Marion Lauder are amazing and need gold medals, it's such a shame that the caring profession is undervalued in this country.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Buster is a very much loved and well-known character at Marion Lauder house to all residents and families he is part of our family here. You may see...
Buster is a very much loved and well-known character at Marion Lauder house to all residents and families he is part of our family here. You may see Buster moving around the home greeting families at reception or lying in the lounge with residents.
Pet therapy in care homes can increase social interaction not just with the animals but also between other residents. It gives residents something to look forward to, comment on and discuss together in a way that often helps to break down barriers.
Interacting with pet animals can unlock hidden memories of cats, dogs and other creatures that may have been part of the lives of elderly residents in the past. Even when these former encounters can’t be put into words, their joy can often be seen in participants’ faces.
I have worked at Marion Lauder since May 2021; it is a joy for me to travel to work. The company holds values that I believe in, one being, are our...
I have worked at Marion Lauder since May 2021; it is a joy for me to travel to work. The company holds values that I believe in, one being, are our residents happy? My answer is “yes”.
That is because we have an excellent activities approach and staff in which, some have worked here for 15 years or more.
As the Manager, I am responsible for assisting the Regional Manager and Directors in maintaining an excellent environment for both residents and staff to be part of. I will walk around the home daily; chatting with residents and staff to see if there are any areas of concern. I will resolve them if I can.
I monitor the home's housekeeping; I am also our Infection Control and Safeguarding Lead.
The home offers excellent training and career progression for staff to participate in if they wish to do so. The team at Marion Lauder are very supportive and I have a very good working relationship with all.
Hi, my name is Michael and I am the Clinical Deputy Manager at Marion Lauder House. I have been a Registered General Nurse since 2019, and I must say...
Hi, my name is Michael and I am the Clinical Deputy Manager at Marion Lauder House. I have been a Registered General Nurse since 2019, and I must say that being in the care industry is such a rewarding career especially since I know that I can make a positive impact on people's lives.
Being part of this company makes me truly proud because I know that the staff, myself, and the rest of the team know the real essence of care.
I am assisting the Home Manager, the Regional Director, and the Directors in giving safe, person-centred care to all our service users from the clinical aspect up to the management part. Our utmost priority is the safety of all our residents. We value the quality of our work, and we ensure that the residents always come first.
The team at Marion Lauder is not just work colleagues but family which I think is the most important thing.
I have worked in care since 1991 and I love working in the care sector because it is rewarding and is never the same every day. I receive job...
I have worked in care since 1991 and I love working in the care sector because it is rewarding and is never the same every day. I receive job satisfaction, as I am able to make a positive impact on people’s lives and always seek to drive continuous improvement in any area of care that I have worked in.
Hi, my name is Gary and I am the Regional Maintenance Manager at Careconcepts LTD. The chance to have contact with the residents and the interaction...
Hi, my name is Gary and I am the Regional Maintenance Manager at Careconcepts LTD. The chance to have contact with the residents and the interaction is so great, when working at Careconcepts, no day is the same.
It is also good to have residents ask me to deal with an issue within their room and have a little chat with them at the same time. I am enjoying working as part of such a diverse team and ensuring the presentation and safety of the home is paramount in my day-to-day responsibilities.
Hi, my name is Lisa, and I have worked for Care Concepts Ltd, Marion Lauder House for 17 years. I have a very varied role in administration, payroll...
Hi, my name is Lisa, and I have worked for Care Concepts Ltd, Marion Lauder House for 17 years. I have a very varied role in administration, payroll and supporting the teams. I really enjoy working here.
I have met lots of interesting people over the years, work colleagues and some lovely families. We value everyone who has supported us over the years and welcome their input.
We build relationships and often become someone who listens and someone to talk to. It is so important to support residents and their families, as it can be a very daunting experience and decision to choose the right place for your loved one.
We aim to provide quality care and make the transition as smooth and comfortable as possible for all concerned.
Hi, my name is Luke. I joined Care Concepts LTD Marion Lauder House as Head of maintenance in 2023.
This is my first venture into the care industry...
Hi, my name is Luke. I joined Care Concepts LTD Marion Lauder House as Head of maintenance in 2023.
This is my first venture into the care industry and maintenance, I really appreciate working with my colleagues and interacting with residents and their families.
I am eager to show my abilities to maintain and repair the interior and exterior of the company premises.
I have worked at Marion Lauder for 31 years; I have seen many changes during this time.
I have a good, strong supportive team. We look after all...
I have worked at Marion Lauder for 31 years; I have seen many changes during this time.
I have a good, strong supportive team. We look after all laundry requirements and the cleanliness of the home.
It is a remarkably busy and varied role; no day is ever the same.
It is nice to chat with residents, and their families about their lives and their jobs, raising their children and their interests and hobbies.
My name is Mari-Rose. I have been part of the Marion Lauder team since 2021, starting as a Senior Carer before progressing into my role as a...
My name is Mari-Rose. I have been part of the Marion Lauder team since 2021, starting as a Senior Carer before progressing into my role as a Registered Nurse. I am passionate about providing kind, compassionate nursing care and supporting residents with their medication, comfort, and daily health needs. Making sure everyone feels safe, listened to, and at home is very important to me. I work closely with the team to support each resident’s well-being, and I am always happy to help whenever needed.
I am Clint, a Nursing Assistant who joined the team in 2024. I feel very grateful to be part of such a caring and supportive environment. I am...
I am Clint, a Nursing Assistant who joined the team in 2024. I feel very grateful to be part of such a caring and supportive environment. I am passionate about providing kind, compassionate, and person-centred care, always treating residents with dignity and respect. I truly value teamwork and enjoy working closely with my colleagues, as I believe the best care comes from supporting one another. Being part of this team means a great deal to me, and I take great pride in making a positive difference in the lives of our residents every day.
Hi, my name is Katie, I have worked for Care Concepts for 16 years, of which I am very proud.
I began my career as a Care Assistant (many moons...
Hi, my name is Katie, I have worked for Care Concepts for 16 years, of which I am very proud.
I began my career as a Care Assistant (many moons ago) I went on to further my knowledge and training, stepping up to the role of Senior Carer in our nursing unit.
Leading the team, to support and enhance the lives of our residents.
I went on to further my training, I am now the Team Leader for Residential and Respite services.
I have recently enrolled on a Nursing Assistant course, to further my knowledge and opportunities for the future.I have a very good working relationship with my colleagues and feel a very valued part of the team.
I have built up a trusting and transparent relationship with all our residents and their families.It is my role to ensure our residents are receiving person-centred care, and individuals’ needs are met to the highest standards.
I am very honoured and proud to be a part of this amazing team.
Marion Lauder to me feels like “Home from Home”.
My name is Liá, and I have been a Nursing Assistant at Marion Lauder for the past year. I absolutely love working alongside such a dedicated and...
My name is Liá, and I have been a Nursing Assistant at Marion Lauder for the past year. I absolutely love working alongside such a dedicated and supportive team to help create the positive and caring environment we are proud to offer.
I began working in care at the age of 16, supporting my disabled auntie. This experience is where my passion for helping others truly developed and confirmed my desire to build a career in Health and Social Care.
I currently hold a Level 3 qualification in Adult Social Care and Leadership; I am in the process of completing my BA (Hons) degree in Health and Social Care. These qualifications allow me to continually develop my knowledge and apply my skills to provide the highest possible standard of care for our residents.
In my role, I support residents with their day-to-day care and daily living activities, ensuring individual needs are met with dignity, respect, and compassion. I am committed to working alongside and leading our team to ensure the very best outcomes for those in our care.
I am extremely proud to be part of Marion Lauder and look forward to the exciting opportunities and developments ahead.
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
There are 79 Single Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
7.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marion Lauder House to verify any information. View our terms and conditions. Marion Lauder House has an Enhanced Service -what an Enhanced Service includes.