How many Care Homes does CareConcepts - Your Home of Choice own?

CareConcepts - Your Home of Choice own 5 Care Homes.

Which CareConcepts - Your Home of Choice Care Homes have the highest review score?

Goldendale House , Marion Lauder House & Vale Court Care Home have the highest review score.

CareConcepts - Your Home of Choice | 5 Care Homes

Review of
Marion Lauder House
from M F (Son-in-law of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

Thank you to all the staff for what they do for Jimmy. He is well looked after.

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Review of
Marion Lauder House
from Ivan P (Husband of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

I feel qualified to comment on this care home because my wife is a resident there and I visit her every day for 3-6 hours. Plenty of time to observe and make a judgment!
Most importantly, it is well staffed with carers, and it is evident that they are well trained and they operate smoothly as a team.

Each carer demonstrates professionalism combined with empathy, responding to the needs of each individual.
In other aspects the home is equally proficient. For example hygiene, cleanliness, catering, occupational therapy, administration, communication etc are all of the highest standard.
Taking care of the sick and elderly is a demanding task, but for relatives of those living in this home, it is reassuring to know that they are se well cared for every day.

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Review of
Vale Court Care Home
from M T (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

Our father stayed at Vale Court Care Home from September 2024 - June 2025. Throughout that time, the staff were always patient, kind and responsive. I cannot fault the care that was provided. The carers also always took time to check if visitors were okay, offering drinks, moving chairs etc. The room

was a good size and always clean. Dad stayed on the dementia unit and the nursing unit. I would have no hesitation in recommending Vale Court.

Reply from Daniel Morgan, Nominated individual at Vale Court Care Home

Thank you or leaving a positive review of the support we provide at Vale Court Care Home. I am glad that we could support your family.

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Review of
Goldendale House
from Peter C (Husband of Resident) published on 12 June 2025 Submitted via Postal Card • Report

Overall Experience

This care/nursing home was allocated via the NHS/CHC assessment process. So that cost was funded by the NHS. I found this home to be extremely adaquate and the staff were excellent in caring for my wife. Some of the ratings are not applicable due to my wife's condition, she was unable to participate.

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Review of
Goldendale House
from Jill H (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report

Overall Experience

Thank you so much for the kindness and love you demonstrated to my mum and my dad, when mum was a resident in Goldendale. Staff in general were lovely and a couple of notable ones were absolutely wonderful. Mum had a peaceful, gentle end of life with the support of staff who she clearly thought so fondly

of - her eyes lit up with joy when they came to attend to her. It was also evident that the feeling was mutual given how sad staff were when she passed away. We will never forget this as a family.

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Review of
Vale Court Care Home
from M J (Husband of Resident) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

Excellent care home with staff displaying excellent service. Staff were extremely courteous actions. I would highly recommend this care home. My wife was treated with loving care and attention at all times.

Reply from Daniel Morgan, Nominated individual at Vale Court Care Home

Thank you for your review. Your comments mean a lot and will be passed on to our staff team.

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Review of
Vale Court Care Home
from Peter C (Son of Resident) published on 30 April 2025 Submitted via Website • Report

Overall Experience

Our Mother was admitted around Oct 2021as a result of her worsening dementia.
The initial stages of her care at Vale Court were fraught with problems resulting in a meeting with the management to address our concerns.
We agreed a plan to continue the care with assurances that the problems would be

ironed out which they duly were.
(We also noticed a big improvement in overall standards and quality of care which never dropped during Mothers stay.)
I must point out that our high expectations for Mothers care were starting to be realised due to more consistent and dedicated staff being introduced so other concerns were easier to manage.
As Mothers care became more intensive "End of Life", we were comforted with the way that her condition was managed up to her passing in March 2025.
Our thanks as a family go to the management and staff at Vale Court for their dedication and care for all the residents but particularly our Mother.

Reply from Daniel Morgan, Nominated individual at Vale Court Care Home

Thank you for your review of the care provided at Vale Court Care Home. We are all very sorry for your loss.

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Review of
Goldendale House
from Amy Louise C (Daughter-in-law of Resident) published on 26 March 2025 Submitted via Website • Report

Overall Experience

My father-in-law recently came to Goldendale care home due to him being mistreated at his previous care home. Myself my partner and his wife come visit him near enough every day and we are extremely pleased with the care he receives and the whole appearance and quality of care he's been receiving. It

was lovely to find out that the Registered nurse at Goldendale was now here looking after him as we had previously met her while he went into respite for the first time at another previous home. She is a lovely caring person who always goes the extra mile with residents and their families.

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Review of
Goldendale House
from Jeremy F (Son of Resident) published on 20 March 2025 Submitted via Postal Card • Report

Overall Experience

We moved my late father into the home with terminal cancer. Right from the start the home were nothing short of fantastic. Whilst it took dad a while to settle in, the staff were more than accommodating and very quickly dad settled in for an all too brief spell. Although dad was only there for around

4 weeks the staff and management made his last four weeks as comfortable and as pain free as possible. They were amazing.

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Review of
Goldendale House
from Martin F (Son of Resident) published on 5 March 2025 Submitted via Website • Report

Overall Experience

My father was cared for in the nursing wing of the home during what turned out to be the last 4 weeks of his life. Throughout this time he received exemplary care. Every member of staff treated him with respect and dignity, listening to and seeking to meet his physical and often his emotional needs.

His room was maintained to a good standard and the staff enabled him to incorporate personal items to make it feel more like home.
I would wholly recommend Goldendale.

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Review of
Tall Oaks Care Home
from J T (Niece of Resident) published on 18 February 2025 Submitted via Website • Report

Overall Experience

My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness shown and care given to my aunt. Unfortunately no family live nearby, so we were unable to visit regularly and we will be forever grateful to all at Tall Oaks for

looking after our much loved aunt so well. As an emergency admission, Tall Oaks was not in my aunt's local area so we reluctantly moved her to a care home nearer her friends.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognized.

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Review of
Vale Court Care Home
from Peter H (Son of Resident) published on 23 January 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident since being admitted in April 2020 during the Covid crisis. It was an incredibly difficult time and yet Vale Court was there when we needed them. I cannot fault the staff that I have met in the last 4 years who have looked after and cared for my mother. I cannot recommend

them higher. Good people.

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Review of
Vale Court Care Home
from S R (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report

Overall Experience

I'm 90% happy with the care that my Dad receives although there are some grey areas which need addressing. The staff are very caring and respect the residents. My Dad is very happy and content. I can rest easy knowing that he is safe and looked after.

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Review of
Vale Court Care Home
from C S (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report

Overall Experience

A very friendly and warm welcome is always received when visiting.
The staff are all approachable.
Reassuring that a person-centered, high level of care is given.
Residents' personal safety requirements are met plus safeguarding procedures are in place throughout the home. Have a weekly GP round.

The hairdresser attends weekly.
Activities team will complete one-on-ones so residents can portray what activity they will enjoy.
The Portal which the family can access, is a very useful tool. On the portal family can view, the nutrition received, incontinence needs, participation in activities, and all aspects of daily living tasks given, plus the resident's general well-being is recorded and updated hourly.
We are assured if any deterioration in health we will be contacted by the nursing staff.

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Review of
Vale Court Care Home
from J C (Mother of Resident) published on 22 January 2025 Submitted via Website • Report

Overall Experience

My mother came to reside at Vale Court straight from hospital. Her room is clean and spacious and also has an en-suite she has a Television in her lovely room, she is well cared for the staff are friendly and caring and have a good understanding, and the food is home-cooked as a family we are reassured

that our mum is safe. Vale Court is homely they have a good team of staff who all work well and hard. I would recommend Vale Court my mum is happy and content thank you to all the staff who are caring for our mum.

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Review of
Marion Lauder House
from S C (Friend of Resident) published on 15 January 2025 Submitted via Postal Card • Report

Overall Experience

I have visited on several occasions and have always been very impressed with the management and staff. I have personal experience over the years of supporting my family in various places of care and I have learnt that the most important part of this whole process is the attitude towards the service

user from every member of staff.
Marion Lauder House has recently upgraded the reception area adding a delightful coffee lounge which gives the opportunity to make friends and a feeling of "going out for a treat".

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Review of
Tall Oaks Care Home
from Christina H (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report

Overall Experience

I am very pleased with my father's care, he seems to like it in there, no complaints off him. He enjoys his food, they do the food that he likes, personal hygiene is good, the only thing which could be improved is his bedroom, it does need decorating. Otherwise everything is quite good.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.

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Review of
Tall Oaks Care Home
from Steven J (Son of Resident) published on 16 September 2024 Submitted via Postal Card • Report

Overall Experience

The management and staff are excellent, I feel my mum is safe and well looked after.

Reply from Karen Jukes, Home Manager at Tall Oaks Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.

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Review of
Marion Lauder House
from K B (Wife of Resident) published on 13 September 2024 Submitted via Postal Card • Report

Overall Experience

My husband is looked after by very caring staff.

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Review of
Marion Lauder House
from Gary S (Son of Resident) published on 12 September 2024 Submitted via Postal Card • Report

Overall Experience

The charge nurses were excellent as well as all the carers. If you asked a question you got the answer you needed, they had time for everyone. Can't thank them enough.

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Care Homes Owned by CareConcepts - Your Home of Choice

CareConcepts - Your Home of Choice Locations (5)

CareConcepts - Your Home of Choice Reviews (158)

Marion Lauder House

Marion Lauder House

Vale Court Care Home

Goldendale House

Goldendale House

Vale Court Care Home

Vale Court Care Home

Goldendale House

Goldendale House

Goldendale House

Tall Oaks Care Home

Vale Court Care Home

Vale Court Care Home

Vale Court Care Home

Vale Court Care Home

Marion Lauder House

Tall Oaks Care Home

Tall Oaks Care Home

Marion Lauder House

Marion Lauder House

Awards / Recognitions (0)

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