Care Home Owned by CareConcepts - Your Home of Choice in Greater Manchester

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by CareConcepts - Your Home of Choice in Greater Manchester

Only the locations & reviews in Greater Manchester for CareConcepts - Your Home of Choice are showing below.

View the details of all 5 locations (with 173 reviews) owned by CareConcepts - Your Home of Choice

CareConcepts - Your Home of Choice Locations in Greater Manchester (1)

 - Browse 1 Care Home owned by CareConcepts - Your Home of Choice in Greater Manchester
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Marion Lauder House
20 Lincombe Road, Wythenshawe, Manchester M22 1PY 
"My mum has advanced dementia and turned 92 this week. She has been at Marion Lauder for around 7 years as her condition has gradually…"   Read all 48 reviews
  • 79 Rooms
Location Type Care Home

Marion Lauder House has shown its capabilities in catering for a wide range of care needs, including long-term residential and short-term respite care, with specialist assessments and also dementia ... Read more

Older Person Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care

CareConcepts - Your Home of Choice Reviews in Greater Manchester (48)

9.0

CareConcepts - Your Home of Choice has a Group Review Score of 9.0 (9.030) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to CareConcepts - Your Home of Choice must have a Review Score.

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Review of

Marion Lauder House

from Marion B (Daughter of Resident) published on 18 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service from staff. Mum very happy.
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Review of

Marion Lauder House

from Trevor W (Husband of Resident) published on 10 May 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very nice(clean) and friendly. Carol seems quite happy. I maybe have some concerns about Carol's mobility. It seem to have regressed since she arrived in November. All in all I think Carol is in a very good place.
Trevor
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Review of

Marion Lauder House

from Paul D (Son of Resident) published on 6 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has advanced dementia and turned 92 this week. She has been at Marion Lauder for around 7 years as her condition has gradually deteriorated. The care for her has been excellent. The staff are very caring and respectful in what are challenging circumstances. There has been huge improvements over
the last couple of years and the whole place is very smart, clean and has a modern look now. Would certainly recommend Marion Lauder on all levels.
Reply from lee stringfellow, Director at Marion Lauder HouseThanks Paul - we always strive for excellence at Marion Lauder and will continue to do so. The home I would agree is looking fabulous with all of the modern touches we have introduced and we are not stopping there!
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Review of

Marion Lauder House

from J C (Son of Resident) published on 2 April 2026
Submitted via Website • Report
Overall Experience 3.0 out of 5
Keep sweet and short
People & staff very helpful
Keep up good work looking after my EC mum know she can be very handful. Thank you all hard work you do just small point think bedroom needs more touch of colour updates
Reply from lee stringfellow, Director at Marion Lauder HouseThank you for your comments they are appreciated. We are just in the middle of 'doing up' the bedrooms so please watch this space!
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Review of

Marion Lauder House

from Sheila S (Wife of Resident) published on 9 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband came into Marion Lauder Care Home in May of this year with severe dementia classed as EMI. His behaviour has been very challenging for all the staff at all times. He has been treated with extreme patience by all the staff in very difficult situations. I have the greatest admiration for all
the staff and they have my sincere thanks.
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Review of

Marion Lauder House

from Graham M (Brother of Resident) published on 9 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is in this home, staff are excellent, spotlessly clean, he is well looked after, would recommend this home in a heartbeat.
Reply from lee stringfellow, Director at Marion Lauder HouseThank you for your kind words about Marion Lauder. The home continues to strive for excellence and this review will inspire them further.
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Review of

Marion Lauder House

from M F (Son-in-law of Resident) published on 26 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all the staff for what they do for Jimmy. He is well looked after.
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Review of

Marion Lauder House

from Ivan P (Husband of Resident) published on 12 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel qualified to comment on this care home because my wife is a resident there and I visit her every day for 3-6 hours. Plenty of time to observe and make a judgment!
Most importantly, it is well staffed with carers, and it is evident that they are well trained and they operate smoothly as a team.
Each carer demonstrates professionalism combined with empathy, responding to the needs of each individual.
In other aspects the home is equally proficient. For example hygiene, cleanliness, catering, occupational therapy, administration, communication etc are all of the highest standard.
Taking care of the sick and elderly is a demanding task, but for relatives of those living in this home, it is reassuring to know that they are se well cared for every day.
Reply from Lee Stringfellow, Director at Marion Lauder HouseThank you Ivan for these lovely words about the service. We often chat about the service when we catch up in the Bistro area and I have passed on your words to Dawn, Michael and the team.
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Review of

Marion Lauder House

from S C (Friend of Resident) published on 15 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited on several occasions and have always been very impressed with the management and staff. I have personal experience over the years of supporting my family in various places of care and I have learnt that the most important part of this whole process is the attitude towards the service
user from every member of staff.
Marion Lauder House has recently upgraded the reception area adding a delightful coffee lounge which gives the opportunity to make friends and a feeling of "going out for a treat".
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Review of

Marion Lauder House

from K B (Wife of Resident) published on 13 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is looked after by very caring staff.
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Review of

Marion Lauder House

from Gary S (Son of Resident) published on 12 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The charge nurses were excellent as well as all the carers. If you asked a question you got the answer you needed, they had time for everyone. Can't thank them enough.
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Review of

Marion Lauder House

from A P (Grandson of Resident) published on 12 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandad has been here for a few months now. The staff and management have been great in trying different things to help him get settled, which he now is. Being able to walk away from a visit without having to worry about where we have left him means the world to us. Thank you.
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Review of

Marion Lauder House

from H T (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Marion Lauder for almost a year now, and it was definitely the best decision we made. The management is very welcoming and always happy to talk. The staff are incredible, they work incredibly hard making all residents as comfortable and happy as they can. The home is clean, the cleaners
go around every day. The laundry is collected daily and promptly returned. The activities team are amazing, they always encourage the residents to participate in the day's activities. They alternate the activities regularly to please individual residents' preferences. The meals always look inviting. We would definitely recommend Marion Lauder as a great home for your loved ones to join. They keep their residents safe, and each resident is treated with dignity and given 100% care.
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Review of

Marion Lauder House

from S W (Son of Resident) published on 11 June 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad seems very content living here. All the staff are caring.
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Review of

Marion Lauder House

from Amanda B (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been treated very well with respect and dignity. Mum is well-liked and loved by all members of staff. Mum is happy and content here. Mum struggles with new members of staff, she is pleasant and smiley but her personal care. She will hold her bowel movements as not comfortable with certain people.
Mum is a very slow eater and staff show patience with Mum but tea time is a struggle as Mum is getting cranky and fussy.
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Review of

Marion Lauder House

from E B (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff to be very helpful and caring. It is a demanding role and everyone is always attentive to the residents. Mum has settled in well and seems calmer. The staff take time to explain to relatives what's going on with Mum's care, which is very much appreciated.
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Review of

Marion Lauder House

from Anne B (Daughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely grateful to Marion Lauder for the care and consideration they give our mum whilst she is a resident there. Mum is quite difficult because of her dementia, but every single member of staff are brilliant with her and know her by name. Every time we go she is doing something different
including watching a pantomime which I enjoyed myself!
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Review of

Marion Lauder House

from M B (Niece of Resident) published on 6 May 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can see that the residents are all cared for in what is a difficult environment. Each resident is included and treated respectfully and with dignity. The place is clean, the food looks good, and the staff are always lovely.
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Review of

Marion Lauder House

from J B (Sister of Resident) published on 29 April 2024
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Friendly and caring staff and management.
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Review of

Marion Lauder House

from Geraldine K (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In general, my mum is very happy in her home (Marion Lauder House). I do see my mum a lot and have got to know most staff. I can talk to the staff about my mum and the staff are very good at listening and acting upon any queries we may have. I think the staff at Marion Lauder are amazing and need gold
medals, it's such a shame that the caring profession is undervalued in this country.
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