Care Homes Owned by CareConcepts - Your Home of Choice in Greater Manchester

Excellent service from staff. Mum very happy.

Trevor

My mum has advanced dementia and turned 92 this week. She has been at Marion Lauder for around 7 years as her condition has gradually deteriorated. The care for her has been excellent. The staff are very caring and respectful in what are challenging circumstances. There has been huge improvements over the last couple of years and the whole place is very smart, clean and has a modern look now. Would certainly recommend Marion Lauder on all levels.

Keep up good work looking after my EC mum know she can be very handful. Thank you all hard work you do just small point think bedroom needs more touch of colour updates

My husband came into Marion Lauder Care Home in May of this year with severe dementia classed as EMI. His behaviour has been very challenging for all the staff at all times. He has been treated with extreme patience by all the staff in very difficult situations. I have the greatest admiration for all the staff and they have my sincere thanks.

My brother is in this home, staff are excellent, spotlessly clean, he is well looked after, would recommend this home in a heartbeat.

Thank you to all the staff for what they do for Jimmy. He is well looked after.

Taking care of the sick and elderly is a demanding task, but for relatives of those living in this home, it is reassuring to know that they are se well cared for every day.

Marion Lauder House has recently upgraded the reception area adding a delightful coffee lounge which gives the opportunity to make friends and a feeling of "going out for a treat".

My husband is looked after by very caring staff.

The charge nurses were excellent as well as all the carers. If you asked a question you got the answer you needed, they had time for everyone. Can't thank them enough.

Grandad has been here for a few months now. The staff and management have been great in trying different things to help him get settled, which he now is. Being able to walk away from a visit without having to worry about where we have left him means the world to us. Thank you.

Mum has been at Marion Lauder for almost a year now, and it was definitely the best decision we made. The management is very welcoming and always happy to talk. The staff are incredible, they work incredibly hard making all residents as comfortable and happy as they can. The home is clean, the cleaners go around every day. The laundry is collected daily and promptly returned. The activities team are amazing, they always encourage the residents to participate in the day's activities. They alternate the activities regularly to please individual residents' preferences. The meals always look inviting. We would definitely recommend Marion Lauder as a great home for your loved ones to join. They keep their residents safe, and each resident is treated with dignity and given 100% care.

My dad seems very content living here. All the staff are caring.

Mum has been treated very well with respect and dignity. Mum is well-liked and loved by all members of staff. Mum is happy and content here. Mum struggles with new members of staff, she is pleasant and smiley but her personal care. She will hold her bowel movements as not comfortable with certain people. Mum is a very slow eater and staff show patience with Mum but tea time is a struggle as Mum is getting cranky and fussy.

I find the staff to be very helpful and caring. It is a demanding role and everyone is always attentive to the residents. Mum has settled in well and seems calmer. The staff take time to explain to relatives what's going on with Mum's care, which is very much appreciated.

We are extremely grateful to Marion Lauder for the care and consideration they give our mum whilst she is a resident there. Mum is quite difficult because of her dementia, but every single member of staff are brilliant with her and know her by name. Every time we go she is doing something different including watching a pantomime which I enjoyed myself!

I can see that the residents are all cared for in what is a difficult environment. Each resident is included and treated respectfully and with dignity. The place is clean, the food looks good, and the staff are always lovely.

Friendly and caring staff and management.

In general, my mum is very happy in her home (Marion Lauder House). I do see my mum a lot and have got to know most staff. I can talk to the staff about my mum and the staff are very good at listening and acting upon any queries we may have. I think the staff at Marion Lauder are amazing and need gold medals, it's such a shame that the caring profession is undervalued in this country.